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14 results for It Systems Analyst in Naperville, IL
- Chicago, IL
- onsite
- Permanent / Full Time
- 90000 - 120000 USD / Yearly
- <p><em>The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul><p><br></p>
- 2026-10-21T00:00:00Z
- Deer Park, IL
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- We are looking for a Systems Engineer to support and enhance core enterprise infrastructure in Deer Park, Illinois. This position focuses on maintaining reliable identity, messaging, server, and virtualization environments while helping the organization strengthen performance, access, and security. The ideal candidate brings strong hands-on experience across Microsoft technologies and can troubleshoot complex issues in a fast-paced setting.<br><br>Responsibilities:<br>• Administer and optimize Active Directory and Azure Active Directory environments to ensure secure, reliable user access and identity management.<br>• Maintain Microsoft Windows Server systems, including configuration, patching, monitoring, and performance tuning across the infrastructure.<br>• Support Citrix-based platforms by resolving technical issues, improving end-user experience, and sustaining application availability.<br>• Manage Microsoft Exchange services, including mailbox administration, system health checks, and issue resolution.<br>• Investigate and resolve infrastructure incidents by performing root cause analysis and implementing preventative solutions.<br>• Partner with internal teams to plan, test, and deploy system improvements while minimizing disruption to business operations.<br>• Develop and maintain technical documentation for server configurations, access controls, support procedures, and environment standards.
- 2026-11-03T00:00:00Z
- Addison, IL
- remote
- Permanent / Full Time
- 100000 - 125000 USD / Yearly
- We are looking for a Systems Engineer to support and advance endpoint and cloud operations for a modern enterprise environment in Addison, Illinois. This role focuses on strengthening device management, improving security and compliance, and building reliable standards for Windows and mobile platforms. The position also contributes to day-to-day Azure infrastructure support, partnering with cross-functional teams to resolve issues and maintain stable services.<br><br>Responsibilities:<br>• Lead the administration and optimization of enterprise endpoint management across Windows, iOS, iPadOS, Android, and supported macOS devices.<br>• Design and maintain Microsoft Intune configurations for device enrollment, policy enforcement, compliance controls, and application delivery.<br>• Manage Windows Autopilot deployments to streamline provisioning and create a consistent onboarding experience for end users.<br>• Oversee endpoint patching, software distribution, and lifecycle activities to keep devices secure, current, and aligned with company standards.<br>• Use Tanium and related tools to improve visibility, automate routine operational tasks, and support endpoint health across the environment.<br>• Act as an advanced escalation resource for endpoint-related incidents, working closely with infrastructure, cybersecurity, network, and service desk teams to drive resolution.<br>• Create and refine technical standards, operational procedures, and automation practices that improve consistency and reduce manual effort.<br>• Perform routine Azure infrastructure administration and basic resource provisioning by following established templates and approved support models.<br>• Escalate complex cloud platform issues and architecture-related decisions to senior engineering resources when deeper specialization is required.
- 2026-10-27T00:00:00Z
- Romeoville, IL
- onsite
- Temporary to Hire
- 35.625 - 41.25 USD / Hourly
- We are looking for an IT Analyst / Business Intelligence Analyst to join a team in Romeoville, Illinois in a contract-to-permanent capacity. This position combines business intelligence development with day-to-day technical support, making it a strong fit for someone who enjoys turning data into practical insights while assisting end users. The role will partner with operational leaders to improve reporting, strengthen visibility into business performance, and provide dependable support across desktop and Microsoft 365 environments.<br><br>Responsibilities:<br>• Design, update, and optimize Power BI dashboards and reporting tools that help teams monitor performance and make informed decisions.<br>• Create and maintain database tables, data queries, and structured reports to support both operational needs and leadership reporting.<br>• Examine business information and deliver scheduled as well as on-demand reports for internal departments and external stakeholders.<br>• Collaborate with business leaders to identify reporting gaps, improve data visibility, and uncover opportunities for greater efficiency.<br>• Contribute to technology and reporting improvements that support modernization efforts within the manufacturing environment.<br>• Provide front-line desktop assistance, troubleshoot user issues, and resolve routine technical problems as part of daily support activities.<br>• Assist employees with Microsoft 365 and SharePoint usage, access, and issue resolution.<br>• Participate in disaster recovery preparation and annual testing to help maintain business continuity.<br>• Work effectively in an environment where independent ownership and reliable follow-through are essential to IT support success.
- 2026-11-13T00:00:00Z
- Gary, IN
- onsite
- Temporary to Hire
- 21.85 - 25.3 USD / Hourly
- We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment.<br><br>Responsibilities:<br>• Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site.<br>• Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations.<br>• Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner.<br>• Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems.<br>• Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services.<br>• Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access.<br>• Keep hardware inventory records and technical documentation organized, accurate, and up to date.<br>• Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
- 2026-10-30T00:00:00Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 75000 - 95000 USD / Yearly
- <p><em>The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial planning and analysis position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong>ROLE OVERVIEW</strong></p><ul><li>Assist in building a best-in-class FP&A and Reporting process by developing, standardizing, maintaining and driving continuous improvement of all financial tools and planning processes</li><li>Develop deep understanding of the underlying operations and drivers for the budgets. Assist in the annual budgeting process including guidelines, systems and tools, change tracking and review and approval</li><li>Collaborate with the team regarding system enhancements, and maintenance of Adaptive Insights/Workday, the company's budgeting & forecasting tool</li><li>Maintain executive leadership reporting</li><li>Support Management Accounting team for reporting needs</li><li>Track financial results that will deliver insight and recommendations to our executive leadership for strategic and operational planning decisions</li><li>Contribute to the consolidation and analysis of management reporting results, monthly forecasts, and quarterly updates for senior leadership</li><li>Collaborate internally with other departments to strategize, troubleshoot issues, and support any needs they may have.</li></ul><p><br></p>
- 2026-10-21T00:00:00Z
- Itasca, IL
- onsite
- Temporary to Hire
- 20 - 24 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to join a manufacturing organization in Itasca, Illinois in a contract capacity with the potential to become permanent. This onsite position offers the opportunity to build a strong understanding of day-to-day IT operations while supporting employees with desktop, hardware, and connectivity needs. The role is well suited for someone who combines a service-focused approach with solid technical fundamentals and a strong ability to stay organized in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and configure computers for deployment, including imaging devices, completing workstation setup, and confirming equipment is ready for end users.<br>• Maintain accurate inventory records by tracking hardware assignments, updates, and asset status throughout the support lifecycle.<br>• Provide frontline technical assistance for employees by diagnosing and resolving issues related to Windows systems, passwords, peripherals, and general desktop functionality.<br>• Support users working within Microsoft 365 by addressing access concerns, account issues, and common productivity tool problems.<br>• Assist with Active Directory tasks such as user account support, password resets, and basic permissions-related troubleshooting.<br>• Investigate and resolve service desk tickets in a timely manner while keeping users informed and documenting solutions clearly.<br>• Troubleshoot hardware, software, and network connectivity problems to minimize downtime and restore normal operations quickly.<br>• Transition from deployment-focused work into broader help desk support after gaining familiarity with internal IT processes and user needs.
- 2026-11-11T00:00:00Z
- Evanston, IL
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a customer-focused Help Desk/Desktop Support Analyst to join a non-profit organization in Evanston, Illinois on a Contract basis. This role supports end users with day-to-day technical issues across desktop systems, productivity tools, and account access while delivering responsive and attentive service. The ideal candidate is comfortable resolving frontline support requests, documenting solutions clearly, and partnering with internal IT staff when more advanced issues require escalation.<br><br>Responsibilities:<br>• Deliver first-line technical assistance to users by responding to service requests and resolving common hardware, software, and access-related issues.<br>• Diagnose and address problems involving Windows 10 and Windows 11, Microsoft 365, Outlook, Teams, and other Office applications.<br>• Administer user accounts in Active Directory, including setting up new profiles, resetting passwords, and updating access permissions.<br>• Prepare, install, and support end-user technology such as desktop computers, laptops, printers, and mobile devices.<br>• Support employee onboarding and offboarding by coordinating device readiness, account provisioning, and equipment collection.<br>• Record support activity, troubleshooting steps, and final resolutions accurately within the ticket management system.<br>• Route more complex or higher-level technical concerns to senior IT team members when additional expertise is needed.<br>• Provide attentive customer service while managing assigned tickets within established response and resolution expectations.
- 2026-11-09T00:00:00Z
- Addison, IL
- onsite
- Temporary / Contract
- 27.7115 - 29.08 USD / Hourly
- We are looking for an experienced Service Desk Analyst L2 to join a team supporting employees across a range of end-user technologies in Addison, Illinois. This Contract position is ideal for someone who enjoys solving technical issues, delivering dependable user support, and handling escalated incidents with professionalism. The role combines hands-on troubleshooting with documentation, collaboration, and continuous improvement of support processes.<br><br>Responsibilities:<br>• Resolve escalated technical issues involving desktops, laptops, mobile devices, printers, scanners, and related workplace technology.<br>• Diagnose and correct problems affecting Windows systems, Microsoft 365, user accounts, hardware, business applications, network access, and printing services.<br>• Manage assigned service desk tickets from escalation through completion, keeping users informed and maintaining accurate case records.<br>• Route highly complex incidents to the appropriate support teams while providing detailed findings, testing results, and supporting diagnostics.<br>• Administer and support environments that include Active Directory, Microsoft Entra ID, Intune, and other endpoint management tools.<br>• Assist with device imaging, workstation setup, software deployment, equipment replacement, and scheduled technology refresh efforts.<br>• Work alongside cybersecurity partners to address endpoint risks, support patching activities, and help resolve security-related technical concerns.<br>• Analyze repeat incidents to uncover underlying causes and recommend improvements that reduce future support volume.<br>• Produce and update support documentation, troubleshooting guides, and knowledge base content to strengthen team effectiveness.<br>• Provide guidance to entry-level service desk staff and contribute to onboarding, training, rollout activities, and other IT support projects.
- 2026-11-06T00:00:00Z
- Lombard, IL
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach.<br><br>Responsibilities:<br>• Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership.<br>• Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems.<br>• Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees.<br>• Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records.<br>• Deliver attentive onsite and remote support to staff members, including leadership and other key users.<br>• Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact.<br>• Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours.<br>• Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
- 2026-10-27T00:00:00Z
- Rolling Meadows, IL
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- We are looking for a Business Analyst to support service-focused operations within our Financial Services team in Rolling Meadows, Illinois. This role works closely with stakeholders to evaluate business needs, improve customer service workflows, and translate findings into practical recommendations. The ideal candidate brings strong analytical thinking, experience reviewing operational documents, and the ability to contribute effectively within an Agile Scrum environment.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear objectives, process improvements, and support priorities.<br>• Analyze call center and customer service operations to identify inefficiencies, service gaps, and opportunities to improve the client experience.<br>• Review business and operational documentation to confirm accuracy, completeness, and alignment with established requirements.<br>• Perform gap analysis to compare current processes with desired outcomes and recommend actionable solutions.<br>• Create and maintain business requirements, process maps, user stories, and related project documentation for cross-functional teams.<br>• Partner with Scrum team members during planning, refinement, and review activities to help move initiatives forward effectively.<br>• Support testing and validation efforts by confirming that delivered solutions meet business expectations and documented needs.
- 2026-11-09T00:00:00Z
- Cary, IL
- onsite
- Temporary to Hire
- 25.65 - 29.08 USD / Hourly
- <p>We are looking for a Tier 1 Help Desk/Desktop Support Analyst to provide on-site technical support for a manufacturing environment in Cary, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable endpoint performance, and supporting a mix of desktop, mobile, and collaboration technologies. The role will work across day-to-day support requests, device administration, and troubleshooting efforts that help keep business operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver hands-on support for Windows 10 and Windows 11 devices in an enterprise setting, including issue diagnosis, repair, and user assistance.</p><p>• Administer Microsoft 365 applications and services, helping employees stay productive through effective troubleshooting and support.</p><p>• Manage endpoints through Intune and other enterprise deployment tools to handle device configuration, software rollout, and policy enforcement.</p><p>• Maintain accurate records for IT assets by tracking inventory, device assignments, and hardware lifecycle activity.</p><p>• Support Zebra scanners, handheld warehouse devices, and related mobility equipment used in operational environments.</p><p>• Troubleshoot conference room systems and audiovisual technology to ensure meetings and presentations run without disruption.</p><p>• Investigate basic network issues involving wired and wireless connectivity, VPN access, and Meraki-managed infrastructure.</p><p>• Assist with user and device administration within Active Directory and work within established enterprise IT standards.</p><p>• Respond to and document support activity through ServiceNow, ensuring tickets are updated clearly and resolved in a timely manner</p>
- 2026-11-04T00:00:00Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 100000 - 115000 USD / Yearly
- <p><em>The salary range for this position is $100,000 - $115,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><br></p><p>The Portfolio Data & Analytics team is responsible for ongoing portfolio company performance monitoring and analysis, FP&A and complex financial modeling, valuing the investment positions in each of the firm’s portfolio companies, and content creation and analysis supporting investor relations. The Reporting Assurance Analyst will play a critical role in ensuring the accuracy and integrity of all external investor communications, including LP emails, press releases, and quarterly investor presentations. This process entails building out supporting documentation that is easily traceable and orderly. While the primary focus will be on compliance and documentation for investor communications, the role will also support the broader functions of the Portfolio Data & Analytics team. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p>• Help prepare various presentations and supporting analyses for the firm’s most critical investor meetings, including the annual meeting, semi-annual advisory board meetings and investor conference calls</p><p>• Ensure all external communications are accurate and compliant with regulatory standards</p><p>• Develop and maintain detailed supporting documentation and tie-out work for investor communications</p><p>• Collaborate with investment teams and senior leadership to verify data and content accuracy</p><p>• Assist the Investor Relations team with fundraising and diligence requests from LPs and prospective LPs</p><p>• Support the broader Portfolio Data & Analytics team ensure accuracy on various quarterly and ad hoc outputs</p><p><em>Other responsibilities and opportunities: </em></p><p>• Continually evaluate possible new technology solutions and propose process revisions to assist in data aggregation as the firm continues to expand portfolio investments in both number and complexity</p>
- 2026-11-06T00:00:00Z
- Harvey, IL
- onsite
- Temporary / Contract
- 67.2885 - 77.913 USD / Hourly
- We are looking for a JDE Business Analyst to join a manufacturing organization in Harvey, Illinois on a Contract basis. This role supports day-to-day JD Edwards EnterpriseOne Manufacturing operations by addressing user needs, improving process efficiency, and helping business teams work through system-related challenges. The ideal candidate brings strong functional knowledge of manufacturing workflows, communicates effectively with stakeholders, and can contribute to both production support and ongoing enhancements.<br><br>Responsibilities:<br>• Act as the lead functional contact for JD Edwards EnterpriseOne Manufacturing users, providing timely guidance and issue resolution.<br>• Work through open support requests related to manufacturing operations, coordinating with users and internal teams to bring issues to closure.<br>• Analyze recurring problems, identify underlying causes, and recommend or implement effective solutions.<br>• Confirm, document, and complete support cases while maintaining a high standard of service for business users.<br>• Support core manufacturing functions within JD Edwards, including item and production data, inventory activity, and associated business processes.<br>• Participate in system improvements by assisting with testing, enhancements, and functional project work.<br>• Gather business needs and help translate them into practical system solutions in partnership with cross-functional teams.<br>• Collaborate with stakeholders across manufacturing, supply chain, procurement, warehousing, distribution, finance, and operations to support business objectives.<br>• Develop and maintain process documentation, training resources, and user-facing guidance materials.<br>• Contribute to initiatives that streamline workflows and strengthen overall manufacturing process performance.
- 2026-11-13T00:00:00Z