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87 results for Customer Service Manager in Naperville, IL

Online Social Community Manager
  • Chicago, IL
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Our team is seeking an Online Community Manager to join our client's Social Media Experience group. In this role, you will be responsible for engaging with and moderating diverse member communities across social media channels. You will act as the bridge between the brand and the members, fostering trust, defining operational standards, and leading projects to drive organic growth and positive sentiment in online spaces.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Engage directly with community members, responding to questions about products and services, and triaging escalations across social media channels.</li><li>Moderate conversations, remove inappropriate content as needed, and address or correct misinformation.</li><li>Manage and implement community guidelines, moderation queues, and auto-moderation settings on platforms such as Reddit, Facebook Groups, LinkedIn, and Discord.</li><li>Contribute to and maintain standard operating procedures governing moderation and engagement for each unique affinity community.</li><li>Leverage insights from social listening tools and data resources to monitor community health, inform engagement strategy, and influence decision-making.</li><li>Collaborate closely with cross-functional teams including Marketing, PR, Product, Incident Management, and Customer Experience to prioritize and address key member questions and emerging trends.</li></ul><p><br></p>
  • 2025-12-03T21:53:39Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to credit union members and prospects</li><li>Answer inquiries via phone, email, and online chat</li><li>Guide members through new account openings and documentation</li><li>Ensure all activities comply with industry regulations, organization policies, and procedures</li><li>Collaborate closely within a team of 2-3 staff </li></ul><p><br></p>
  • 2025-11-12T16:38:42Z
UT-GA-5110-Knowledge / Records Management-EXP
  • Rockford, IL
  • onsite
  • Temporary
  • 24.18 - 28.00 USD / Hourly
  • We are looking for a proactive and detail-oriented Project Assistant to join our team in Rockford, Illinois. In this role, you will oversee key aspects of customer orders and contract administration, ensuring smooth communication and efficient processes. This is a Long-term Contract position, offering an excellent opportunity to contribute to cross-functional projects and provide outstanding customer service.<br><br>Responsibilities:<br>• Coordinate and manage repair purchase orders from commercial airline customers, including quoting, invoicing, and shipment processing.<br>• Act as the primary point of contact for customer inquiries and order-related issues, ensuring timely communication and resolution.<br>• Monitor and adhere to contractual obligations such as asset reporting, on-time delivery metrics, and penalty avoidance.<br>• Collaborate with internal teams including manufacturing, engineering, quality assurance, and program management to streamline operations.<br>• Prepare and present status reports on customer orders and service levels to ensure transparency and accountability.<br>• Implement and support continuous improvement initiatives to enhance efficiency and customer satisfaction.<br>• Supervise and guide shop technicians and field service teams to meet project goals and deadlines.<br>• Manage customer service requirements with a focus on maintaining high-quality standards and timely deliverables.<br>• Facilitate cross-departmental coordination to address operational challenges and optimize workflow.<br>• Ensure compliance with all contractual and regulatory requirements related to project execution.
  • 2025-11-24T14:03:58Z
Customer Service Representative
  • Elk Grove Village, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This position offers a contract-to-permanent opportunity in the waste management and environmental services industry. The ideal candidate will be skilled in handling customer inquiries, resolving disputes, and maintaining excellent communication with clients and internal teams.<br><br>Responsibilities:<br>• Respond to customer inquiries and address issues through inbound and outbound calls.<br>• Collaborate with other departments to resolve customer disputes and ensure satisfaction.<br>• Process service requests, including contract creation, payment collection, and change of address updates.<br>• Handle billing complaints and coordinate investigations into service failures.<br>• Manage data entry tasks such as keying production paperwork and inputting order details.<br>• Conduct interviews with customers and record relevant information in company systems.<br>• Promote goodwill by delivering services in a detail-oriented and friendly manner.<br>• Seek cost-effective and environmentally sound solutions to customer service challenges.<br>• Perform general office tasks, including email correspondence and scheduling appointments.<br>• Assist with banking deposits and account adjustments when necessary.
  • 2025-12-02T20:38:37Z
Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$110,000 plus bonus and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Join the wave of young finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies.</p><p><br></p><p>The focus of this position will be on the delivery of financial services to a set of individual clients through accounting, operational activities, and reporting.</p><p><br></p><p><strong>Job Description: </strong></p><ul><li>Manage the personal accounting for a variety of the company’s clients, both individuals and trusts. This includes preparing journal entries and finalizing personal financial statements on a monthly basis. This also includes completing a quarterly reporting package with detailed financial analyses, for example, budget vs. actual spending summaries.</li><li>Within twelve months, recommend a new personal financial report, analysis, or graphic to be included with the quarterly reporting package for the individual or trust clients which you manage.</li><li>Manage the annual financial reporting, administration of grants, and recording of documentation for a private foundation. This includes preparation of federal and state tax filings and calculation of the required minimum charitable distributions.</li><li>Within six months, assume responsibility for the company’s cash management activities. This includes initiating weekly cash transfers on behalf of our business entities and individual clients, reviewing individual investor accounts for liquidity limitations, and coordinating monthly income distributions to individual clients.</li><li>Gather and organize all annual tax information necessary for the preparation of income tax filings for our clients.</li><li>Calculate quarterly estimated tax payments for individuals and trusts.</li><li>Prepare annual extension estimates of taxable income from underlying investments.</li><li>Participate in recurring calls with external service providers (public accounting firms).</li><li>Manage the tax compliance calendar and track the ongoing progress of annual tax returns for all entities.</li><li>Prepare tax returns to be reviewed and signed by the CFO (Individual x1, Trust x1, and a Private Foundation x1). Review tax returns prepared by external service providers (Corporations x2, Partnership x8, Individuals x4, and Trusts x27).</li><li>Work closely with CFO and President in any tax planning/modeling on behalf of our clients (e.g., estate planning, charitable tax planning, etc.)</li><li>Coordinate real estate tax payments, required annual state filings for LLCs, and draft responses to federal and state income tax notices, as needed.</li><li>Within six months, manage the annual calculation of after-tax investment returns for each of our underlying partnership investments (excluding private equity).</li><li>Complete a variety of ad hoc projects working directly with the company’s President, CFO, Client Service Manager, or other team members on an as needed basis. This might include projects related to Corporate and Partnership Accounting, Private Equity & Compliance, Payroll, Administration, Debt and Liquidity Planning, or other analyses requested by the company’s clients.</li></ul><p><br></p>
  • 2025-11-14T19:04:54Z
Office Manager
  • Villa Park, IL
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a reliable and dependable Office Manager to join our team in Villa Park, Illinois. This contract-to-permanent position offers an excellent opportunity for someone who thrives in a dynamic environment and enjoys providing exceptional administrative support. The role involves a mix of clerical responsibilities, customer service, and financial transaction management, making it an exciting and rewarding career path.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries from vendors and merchants.<br>• Manage rent payments using various methods, including credit cards, cash, and digital platforms like Zelle.<br>• Perform accurate data entry and maintain organized spreadsheets and records.<br>• Ensure the office is well-stocked and manage mail distribution efficiently.<br>• Assist management with event coordination, billing tasks, and the preparation of important documents.<br>• Monitor and record weekend bar sales to ensure accurate financial tracking.<br>• Support the team by maintaining office supplies and organizing administrative tasks.<br>• Facilitate communication between team members and external parties to ensure smooth operations.<br>• Uphold a welcoming and organized office environment for all visitors and staff.
  • 2025-12-09T21:53:52Z
Technical Support Analyst
  • Vernon Hills, IL
  • onsite
  • Temporary
  • 25.50 - 32.00 USD / Hourly
  • We are looking for a dedicated Technical Support Analyst to join our team in Vernon Hills, Illinois. This long-term contract position involves providing desktop support across multiple buildings, including elementary and middle schools. The ideal candidate will possess strong technical expertise and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Provide onsite technical support for Apple devices such as iPads and MacBooks, ensuring smooth functionality and resolving user issues.<br>• Troubleshoot hardware and software problems, including connectivity issues, password resets, and software updates.<br>• Manage and resolve support tickets using a ticketing system like IncidentIQ, documenting progress and maintaining clear communication with users.<br>• Assist in maintaining and improving the performance of IT systems across the campus.<br>• Deliver excellent customer service and maintain a friendly, helpful attitude while addressing technical concerns.<br>• Collaborate with team members to handle approximately 20 tickets per person daily, ensuring timely resolutions.<br>• Support end-users by educating them on basic troubleshooting methods and best practices.<br>• Ensure consistent documentation of issues and solutions to maintain an accurate knowledge base.<br>• Monitor the status of tickets and provide updates to users as necessary.
  • 2025-12-10T16:14:51Z
Administrative Coordinator
  • Palatine, IL
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a detail-oriented Administrative Coordinator to join our team in Palatine, Illinois. In this long-term contract role, you will play an essential part in supporting our operations with a focus on organization and communication. This position is ideal for someone with a background in call center coordination and a proven ability to manage administrative tasks efficiently.<br><br>Responsibilities:<br>• Respond promptly and professionally to inbound calls, ensuring excellent customer service.<br>• Manage and organize schedules, appointments, and calendars to optimize daily operations.<br>• Coordinate and oversee administrative tasks to support the team effectively.<br>• Facilitate communication between departments to ensure smooth workflow and collaboration.<br>• Handle documentation and maintain accurate records for operational needs.<br>• Provide assistance in scheduling and planning meetings or events.<br>• Support home health-related administrative functions as needed.<br>• Monitor and improve processes to enhance overall efficiency.<br>• Collaborate with team members to address challenges and implement solutions.<br>• Ensure compliance with company policies and procedures in all administrative activities.
  • 2025-12-09T16:08:56Z
Legal Operations Specialist – Legal Support
  • Downers Grove, IL
  • onsite
  • Permanent
  • 180000.00 - 200000.00 USD / Yearly
  • <p>Robert Half is seeking a full-time Legal Services Manager for a global industrial company. This unique role offers a dual focus on data privacy and U.S. customs and trade compliance. The ideal candidate is a proactive, detail-oriented professional with proven experience in regulatory compliance, cross-functional collaboration, and legal operations. This is a high-impact position with visibility across legal, IT, HR, and global business units.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead bi-monthly cross-functional Privacy Team meetings to review new and ongoing privacy initiatives.</li><li>Coordinate and analyze Data Protection Impact Assessments (DPIAs) for new HR and IT systems.</li><li>Support EU Works Council consultation processes for HR and IT projects.</li><li>Draft and manage EU Standard Contractual Clauses (SCCs) for intragroup data transfers.</li><li>Monitor global privacy regulatory developments and advise internal stakeholders.</li><li>Collaborate with legal and compliance teams on privacy-related projects.</li><li>Serve as internal liaison for U.S. Customs ACE portal access and reporting.</li><li>Create Power BI dashboards and reports using ACE data for internal audits and reviews.</li><li>Manage Descartes Visual Compliance tool: user access, training, and reporting.</li><li>Support “Know Your Customer” (KYC) documentation reviews and training.</li><li>Deliver trade compliance training sessions and maintain internal compliance resources.</li><li>Coordinate with vendors to ensure trade compliance tools are up to date and effectively used.</li><li>Consolidate and review import/export data from UK operations.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-11-06T15:54:45Z
Office Services Associate
  • Chicago, IL
  • onsite
  • Temporary
  • 18.00 - 19.22 USD / Hourly
  • <p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p><br></p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p><p>Working conditions</p><p>- Position operates at sites with maximum of 24/7 operations.</p>
  • 2025-11-10T15:53:44Z
Tax Manager
  • Orland Park, IL
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Robert Half is looking for a highly skilled Tax Manager to join our client in the western suburbs. This role is pivotal in overseeing tax compliance, planning, and advisory services for a diverse range of clients, including individuals, corporations, and partnerships. The ideal candidate will demonstrate exceptional leadership abilities, strong technical expertise, and a commitment to fostering client relationships and supporting the development of less experienced staff.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage complex tax engagements, including federal, state, and local tax returns for various entities.</p><p>• Provide strategic tax planning advice and ensure compliance with regulatory requirements.</p><p>• Conduct in-depth research on tax laws and changes, delivering accurate and timely guidance to clients.</p><p>• Mentor and supervise less experienced staff, offering training and performance feedback to support their growth.</p><p>• Build and maintain strong client relationships, identifying opportunities for additional services and resolving tax-related concerns.</p><p>• Collaborate with internal teams to develop integrated solutions for clients and support business development initiatives.</p><p>• Ensure adherence to firm policies, industry regulations, and ethical standards.</p><p>• Utilize Lacerte Tax Software to prepare and review tax filings efficiently and accurately.</p>
  • 2025-12-02T13:58:55Z
Accounts Payable Supervisor/Manager
  • Chicago, IL
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • <p>We are looking for an experienced Accounts Payable Supervisor/Manager to join our team in Chicago, Illinois. This is a contract to hire position that requires a detail-oriented individual with excellent organizational skills and a strong background in managing accounts payable processes. The role involves overseeing invoice processing, ensuring timely approvals, and delivering outstanding customer service.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the accounts payable process, ensuring accuracy and efficiency.</p><p>• Process approximately 150 invoices weekly and oversee approval procedures across multiple centers.</p><p>• Maintain regular communication with customers to address outstanding invoices and resolve discrepancies.</p><p>• Execute weekly check runs and automated clearing house (ACH) transactions.</p><p>• Ensure invoices are accurately coded and entered into the financial system.</p><p>• Provide exceptional customer service while managing vendor relationships and inquiries.</p><p>• Utilize Financial Edge software to streamline accounts payable operations.</p><p>• Monitor and maintain compliance with company policies and procedures related to accounts payable.</p><p>• Collaborate with other departments to ensure seamless financial processes and reporting.</p>
  • 2025-11-19T23:53:40Z
Member Services Representative
  • Hoffman Estates, IL
  • onsite
  • Permanent
  • 54000.00 - 60000.00 USD / Yearly
  • A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
  • 2025-11-10T18:59:24Z
Sr. Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Spring will be here before you know it! Want to be with a company that will ensure you get to enjoy the warm weather when it gets here? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team.</p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-11-14T19:04:54Z
Bilingual Spanish/English-Loyalty Services Representative
  • Chicago, IL
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
  • 2025-12-08T16:14:10Z
Sr. AR Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job Description </u></strong></p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. <strong>This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team</strong>. This position will have a close working relationship with the accounting, payroll, and finance team members as well as leadership throughout the organization.</p><p> </p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-11-14T15:19:31Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul>
  • 2025-11-13T17:24:24Z
Receptionist
  • Oak Brook, IL
  • onsite
  • Permanent
  • 50000.00 - 50000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented and welcoming a Spanish Bilingual Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
  • 2025-12-08T23:48:48Z
Data Entry Clerk
  • Portage, IN
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Data Entry Clerk to join our team in Portage, Indiana. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of data processing tasks. This position involves working closely with warehouse operations, providing support to multiple office locations, and handling light customer service responsibilities.<br><br>Responsibilities:<br>• Perform accurate and efficient data entry to maintain records and update inventory systems.<br>• Support warehouse operations by handling clerical duties and ensuring smooth data flow.<br>• Update and maintain customer portals with up-to-date information related to inventory and operations.<br>• Generate and manage reports and spreadsheets using Microsoft Excel.<br>• Assist in supporting operations for other office locations, including Detroit and New Orleans.<br>• Communicate effectively with team members and customers to address inquiries and provide assistance.<br>• Ensure compliance with regulations in a heavily controlled facility environment.<br>• Identify and address any discrepancies or errors in data entries.<br>• Collaborate with team members to streamline processes and improve operational efficiency.
  • 2025-11-18T21:04:06Z
Tax Manager - Public
  • Oak Brook, IL
  • remote
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>Salary 130k</p><p>Medical , dental , 401k , profit sharing and strong PTO policy and one day a week onsite</p><p>Reach out to [email protected] We are looking for an experienced Tax Manager to join our team 1 day a week on site in the western suburbs.</p><p><br></p><p>This role is ideal for someone who thrives on the challenge of managing complex tax matters and providing strategic solutions to clients. You will play a pivotal role in overseeing tax compliance, research, and consulting while mentoring less experienced team members.</p><p><br></p><p>Responsibilities:</p><p>• Review detailed and complex business , partnership, corporate and individual tax returns to ensure accuracy and compliance.</p><p>• Conduct independent research on advanced tax issues to provide well-informed solutions.</p><p>• Communicate findings and conclusions effectively to clients through clear written reports and verbal explanations.</p><p>• Offer strategic consulting and tailored solutions for clients’ tax-related challenges.</p><p>• Liaise with governmental agencies to address tax inquiries and resolve issues.</p><p>• Provide mentorship and skill development opportunities for less experienced tax staff.</p><p>• Maintain up-to-date knowledge of tax codes and regulations to ensure compliance.</p><p>• Collaborate with clients to understand their financial goals and align tax strategies accordingly.</p>
  • 2025-12-11T17:24:05Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? The holidays! You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2025-12-09T15:38:59Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2025-11-13T17:19:19Z
Billing Clerk
  • Downers Grove, IL
  • onsite
  • Temporary
  • 17.88 - 20.70 USD / Hourly
  • We are looking for a detail-oriented Billing Clerk to join our team in Downers Grove, Illinois. This role is an excellent opportunity for entry-level candidates eager to develop their skills in a highly transactional and fast-paced environment. As a key contributor to the billing process, you will work onsite and play an integral role in generating accurate invoices and maintaining customer communication. This is a long-term contract position, offering stability and a chance to grow within the role.<br><br>Responsibilities:<br>• Create and process invoices using QuickBooks Online, ensuring accuracy and adherence to company standards.<br>• Manage daily billing tasks, including generating approximately 10 invoices per day, with an increase during month-end.<br>• Collaborate with customers to clarify billing details, preauthorize credit card payments, and address failed transactions.<br>• Ensure invoices reflect accurate shipping costs and services rendered, requiring strong attention to detail.<br>• Adapt to complex billing scenarios by applying critical thinking to manage varied invoice requirements.<br>• Communicate professionally with clients to resolve billing inquiries and provide exceptional customer service.<br>• Perform light administrative tasks to support the billing and accounts receivable processes.<br>• Work closely with a small team, contributing to a collaborative and productive environment.<br>• Maintain reliability and professionalism in all aspects of the role.<br>• Support additional tasks such as logistics and returns as the role evolves.
  • 2025-12-04T21:43:43Z
SEC Reporting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 145000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $145,000-$150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new SEC Reporting Manager. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)         The pay rates are above what their top competitors pay their employees</p><p>2)         They have higher bonus structures</p><p>3)         There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)         The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)         And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>- Supervise key aspects of the SEC and FERC reporting process, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer.</p><p>- Interact with Business Units, Controller's Group, Investor Relations, Treasury, internal and external legal counsel, and the internal and external auditors to accomplish goals and ensure efficiency and effectiveness of information exchange.</p><p>- Research and appropriately apply new accounting pronouncements; benchmark SEC filings from other companies.</p><p>- Complete key financial and disclosure controls to ensure a strong control environment.</p><p>- Assist as appropriate in the supervision of staff accountants, including the review of information prepared to ensure completion of tie-out binders, checklists, etc.</p>
  • 2025-11-14T19:14:49Z
Payroll Administrator
  • Wheaton, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>The Payroll Administrator is responsible for assisting the Payroll Operations Manager with all aspects of payroll for First Trust Portfolios and their domestic and international affiliates.<strong>                                   </strong></p><ul><li>Assist in processing the full payroll cycle for all entities including data input, transmission, auditing, reporting, balancing, and reconciliation.</li><li>Prepare regular reports such as quarterly 401k matching, benefit billing summaries, and overtime</li><li>Manage state-specific tax/insurance reporting and billing.</li><li>Partner with internal Tax and Accounting departments for payroll account and G/L reconciliations, and regular reporting</li><li>Provide information to third-parties including vendors and audit teams</li><li>Answer manager and employee questions, and resolve payroll issues</li><li>Maintain employee payroll files</li></ul><p><strong> </strong></p><p><br></p>
  • 2025-12-08T20:58:36Z
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