We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records.<br><br>Responsibilities:<br>• Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success.<br>• Keep detailed records of collection activities, payment agreements, and customer interactions.<br>• Analyze aging reports regularly and present updates on overdue accounts to management.<br>• Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow.<br>• Assist in applying and reconciling customer payments as needed.<br>• Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries.<br>• Communicate professionally with clients while collecting payments and addressing concerns.<br>• Support the team in maintaining compliance with company policies and financial procedures.
<p>A growing <strong>healthcare services organization in Oceanside</strong> is seeking a compassionate but firm <strong>Collections Specialist</strong> to manage patient and insurance receivables. The ideal person is patient, detail-oriented, and comfortable navigating billing systems, EOBs, and insurance portals. If you enjoy investigative work, problem-solving, and helping patients understand their balances, this is an excellent long-term role.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Contact patients and insurance providers regarding outstanding balances</li><li>Review <strong>EOBs, remits, and denial codes</strong> to determine next steps</li><li>Follow up on rejected claims, billing discrepancies, and incomplete submissions</li><li>Update patient accounts, insurance info, and billing notes with strong accuracy</li><li>Coordinate with Billing, Front Desk, and Clinical teams to resolve claim issues</li><li>Set up payment plans, process patient payments, and manage hardship arrangements</li><li>Prepare weekly aging reports, collections status updates, and month-end summaries</li><li>Support insurance re-submissions, corrections, and appeals processes</li><li>Maintain professionalism and empathy during patient financial discussions</li></ul>
<p>Robert Half is partnering with a well-established <strong>manufacturing & distribution company in Carlsbad</strong> that is expanding their credit and collections team. They’re seeking a <strong>Collections Specialist</strong> who is confident, persistent, and professional — someone who enjoys digging into aging reports, resolving discrepancies, and building relationships with customers to maintain healthy cash flow. This role offers visibility across accounting, operations, and sales in a collaborative environment where communication and follow-through are essential.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage a high-volume <strong>collections portfolio</strong> for domestic and international customers</li><li>Conduct proactive outreach via phone, email, and customer portals to resolve past-due balances</li><li>Investigate short pays, deductions, chargebacks, and unapplied cash with accuracy</li><li>Review and reconcile <strong>AR aging</strong>, apply payments, research variances, and resolve account discrepancies</li><li>Work cross‑functionally with Sales, Customer Service, and Shipping to confirm order status, credits, and disputes</li><li>Maintain detailed notes, documentation, and follow-up logs to support reporting needs</li><li>Process credit memos, write-offs, adjustments, and payment plans as needed</li><li>Support month-end: aging reports, collections metrics, cash forecast support, and SOX-lite documentation</li><li>Assist with credit checks, new customer setup, and risk evaluations</li></ul>
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery.<br><br>Responsibilities:<br>• Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency.<br>• Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices.<br>• Handle a high volume of shipments, optimizing processes to improve operational efficiency.<br>• Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues.<br>• Address and resolve customer complaints or problems promptly and effectively.<br>• Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships.<br>• Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork.<br>• Demonstrate a positive and collaborative attitude while contributing to team success.
<p>Our client is a dynamic organization recognized for its commitment to service excellence and operational efficiency. They are seeking an Account Specialist to join their collaborative team. If you’re detail-oriented and thrive in a fast-paced environment, this opportunity may be right for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily account operations, including processing invoices, payments, and reconciliations.</li><li>Maintain accurate records and ensure compliance with company policies.</li><li>Assist in resolving customer inquiries and discrepancies efficiently.</li><li>Support month-end close processes and generate routine reports for management.</li><li>Collaborate with internal departments to support financial and administrative functions.</li><li>Identify process improvement opportunities to enhance workflow.</li></ul><p><br></p>
<p>Our company is seeking a reliable and detail-oriented Account Specialist to join our Finance & Accounting team. This role is ideal for professionals who excel in managing account relationships, processing financial transactions, and supporting organizational goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle daily account management activities, including processing transactions and resolving account discrepancies</li><li>Manage client or vendor communications, ensuring timely issue resolution</li><li>Maintain accurate records and update account information in relevant systems</li><li>Assist in preparing reports and analyzing financial data as requested</li><li>Support month-end close and reconciliation procedures</li></ul><p><br></p>