<p>Robert Half is seeking an experienced IT Analyst to support approximately 300 employees across seven locations in an all-Windows environment consisting of roughly 350 computers. This is a hands-on, support-focused role with a strong emphasis on Microsoft Intune, endpoint management, desktop support, and help desk operations.</p><p><br></p><ul><li>Provision, configure, and deploy Windows desktops and computers using Microsoft Intune.</li><li>Package, configure, test, and deploy applications through Intune.</li><li>Create, configure, and maintain Intune device policies and endpoint management settings.</li><li>Deploy and manage printers across user devices through Intune.</li><li>Administer mobile device management (MDM), including device enrollment, configuration, and policy enforcement.</li><li>Troubleshoot hardware, software, operating system, application, and endpoint-related issues.</li><li>Respond to service tickets, prioritize requests, and work efficiently to reduce an existing backlog of 100+ tickets.</li></ul><p><br></p>
<p>We are seeking a hands-on IT Field Infrastructure Technician to support the deployment, maintenance, and ongoing operation of technology infrastructure across multiple locations. This role is responsible for installing and configuring network equipment, setting up end-user devices, supporting site openings, and providing on-site technical support.</p><p>The ideal candidate enjoys working in the field, troubleshooting hardware and network issues, and collaborating with both technical and non-technical stakeholders to ensure reliable technology operations.</p><p><br></p><p>Key Responsibilities: </p><p><strong>Infrastructure Deployment</strong></p><ul><li>Install and configure firewalls, switches, wireless access points, and network-connected devices</li><li>Coordinate ISP circuit activations and configure basic network services (VLANs, DHCP, DNS)</li><li>Deploy laptops, printers, VoIP phones, displays, and backup power systems</li><li>Validate infrastructure readiness prior to site go-live</li></ul><p><strong>Field Support</strong></p><ul><li>Travel to locations to troubleshoot network, hardware, and connectivity issues</li><li>Replace and reconfigure equipment as needed</li><li>Support hardware refreshes and technology lifecycle initiatives</li><li>Maintain accurate network and asset documentation</li></ul><p><strong>IT Support</strong></p><ul><li>Provision, image, and deploy endpoint devices</li><li>Support Microsoft 365 workstation setup and user onboarding</li><li>Collaborate with internal and outsourced support teams on escalations</li><li>Assist with asset management and inventory tracking</li></ul>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>North County</strong> of San Diego, CA</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>Robert Half is seeking an IT Support Analyst with hands-on experience supporting both Windows and macOS environments, including endpoint management through Microsoft Intune and Jamf Pro. This role will provide help desk and desktop support, manage device provisioning and application deployment, and maintain endpoint configurations across a mixed-device environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide hands-on help desk and desktop support for Windows and Mac users.</li><li>Provision, configure, and deploy Windows computers and Mac devices.</li><li>Manage Windows endpoints using Microsoft Intune and Apple devices using Jamf Pro.</li><li>Package, deploy, update, and troubleshoot applications across both platforms.</li><li>Create and maintain device configuration profiles, policies, and security settings.</li><li>Manage endpoint enrollment, device inventory, and mobile device management (MDM).</li><li>Deploy and troubleshoot printers, hardware, operating systems, and software.</li></ul><p><br></p>
We are looking for an experienced Identity & Access Management Analyst to support a long-term contract opportunity within the insurance industry in San Diego, California. This role focuses on strengthening identity governance, improving access controls, and advancing secure authentication practices across cloud and enterprise environments. The ideal candidate will bring deep expertise in access lifecycle management, compliance-driven security operations, and modern identity platforms while working closely with technical and business teams to protect organizational assets.<br><br>Responsibilities:<br>• Shape and enhance the identity and access management program by developing effective governance practices, standards, and control measures.<br>• Oversee user access throughout the full identity lifecycle, including new employee setup, role changes, internal transfers, and separation activities.<br>• Create and refine role-based access structures that align permissions with business needs and least-privilege security expectations.<br>• Coordinate recurring access reviews, entitlement certifications, and audit support activities to maintain regulatory and internal compliance.<br>• Partner with application owners, security teams, and business stakeholders to define access models and resolve complex authorization issues.<br>• Advance automation efforts for provisioning, deprovisioning, and access requests through APIs, scripting, and workflow-based solutions.<br>• Support integrations across Microsoft Entra ID, Okta, and connected cloud, SaaS, and on-premises applications to improve identity services.<br>• Contribute to privileged access controls, authentication enhancements such as SSO and MFA, and broader Zero Trust security initiatives.<br>• Provide operational reporting, risk metrics, and technical guidance while mentoring team members and supporting IAM-related projects from planning through delivery.
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>San Marcos, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
We are looking for a Data Analyst to support reporting, audience targeting, and data-driven decision-making for a manufacturing organization in Diamond Bar, California. This Long-term Contract position partners closely with business stakeholders to translate operational goals into meaningful reports, reliable datasets, and actionable audience lists. The ideal candidate brings strong analytical skills, hands-on experience with SQL and Excel, and the ability to communicate clearly while maintaining high standards for data accuracy.<br><br>Responsibilities:<br>• Partner with business teams to gather reporting needs, clarify audience outreach objectives, and turn those needs into practical data solutions.<br>• Develop and refine reports, datasets, and audience lists that help stakeholders measure performance and support business priorities.<br>• Write and troubleshoot SQL queries across multiple tables, using joins and backend reporting techniques to extract accurate information.<br>• Pull, validate, and organize data from platforms such as Salesforce and marketing-related systems to support analysis and campaign targeting.<br>• Perform data validation checks and investigate quality issues to improve confidence in reporting outputs and audience segmentation.<br>• Use advanced Excel functions, including PivotTables and lookup formulas, to analyze trends, reconcile data, and present findings clearly.<br>• Build targeted audience segments and list selections based on defined business rules, data attributes, and outreach requirements.<br>• Communicate proactively with cross-functional partners to provide status updates, resolve issues quickly, and ensure deliverables align with expectations.
<p>We are looking for a detail-oriented Data Analyst to support operations in Irvine, California through accurate data management and insightful reporting. This Long-term Contract position focuses on maintaining data quality, producing timely analyses, and helping stakeholders review financial and operational information with confidence. The role is well suited for someone who is comfortable working with large datasets, identifying irregular patterns, and using Power BI to turn information into clear business insight.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update datasets to ensure records remain complete, accurate, and ready for reporting needs.</p><p>• Prepare ad hoc analyses and recurring reports that help teams monitor business performance and respond to emerging questions.</p><p>• Review financial information for consistency, highlight unusual findings, and support follow-up analysis when discrepancies appear.</p><p>• Build and refine Power BI dashboards and visual reports that present trends, exceptions, and key metrics in a clear format.</p><p>• Examine transactional and operational data to detect suspicious activity and contribute to fraud-related analysis efforts.</p><p>• Support investigations by organizing relevant data, validating source information, and summarizing findings for internal stakeholders.</p><p>• Perform routine data quality checks and resolve inconsistencies to improve reliability across reporting outputs.</p>
<p>We are looking for a Product Analyst to join the Device Experience Team in San Diego, CA for a contract opportunity with the potential to become permanent. This role will help expand the impact of the Nexthink platform by turning support data into actionable insights, improving employee experience, and encouraging adoption across the business. The ideal candidate can connect technical capabilities with business needs, communicate effectively with diverse stakeholders, and support a shift toward more proactive end-user support.</p><p><br></p><p>This role is HYBRID (primarily onsite) in San Diego, CA 92127</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary internal advocate for the Nexthink platform, helping teams understand its value and increase usage across the organization.</p><p>• Review support and ticketing data to uncover patterns, highlight service improvement opportunities, and recommend proactive solutions.</p><p>• Work closely with support teams, engineers, and external consulting partners to strengthen the use of platform analytics, automation, and AI-driven features.</p><p>• Create dashboards and reporting that track platform engagement, licensing efficiency, service improvements, cost benefits, and reductions in support volume.</p><p>• Lead training sessions, enablement activities, and stakeholder communications to build confidence and adoption among end users and business partners.</p><p>• Partner with leadership to present measurable outcomes and demonstrate the business impact of the platform investment.</p><p>• Support regional rollout efforts across the Americas and Europe while helping prepare for broader global expansion.</p><p>• Bridge business objectives and technical execution by translating user needs into practical recommendations for engineering and support teams.</p>