Add your latest resume to match with open positions.
2 results for Help Desk Support Manager in Murrieta, CA
- Del Mar, California
- onsite
- Temporary / Contract
- 30.875 - 35.75 USD / Hourly
- We are looking for a dependable Help Desk/IT Support specialist to provide hands-on technical assistance for a government organization in California. This Long-term Contract position will support employees with day-to-day IT needs, including account administration, workstation setup, and responsive issue resolution in a primarily onsite environment. The role is well suited for someone who enjoys delivering strong customer service, learning quickly, and contributing across a broad range of desktop and infrastructure support tasks.<br><br>Responsibilities:<br>• Deliver front-line technical support to staff by diagnosing and resolving hardware, software, and access-related issues in a timely manner.<br>• Set up new employees for success by preparing devices, creating profiles, provisioning accounts, and ensuring smooth onboarding and offboarding activities.<br>• Administer user access within Active Directory and Microsoft 365, including password resets, account maintenance, and permission updates.<br>• Monitor and respond to service desk requests, manage ticket flow effectively, and maintain clear communication with end users throughout issue resolution.<br>• Provide onsite desktop support for Windows-based systems, printers, and other end-user technology across the organization.<br>• Assist with basic networking and server-related support needs, escalating more complex issues when necessary.<br>• Support technology readiness for meetings and occasional council sessions by helping ensure equipment and connectivity function properly.<br>• Partner with the IT Manager during knowledge transfer to maintain continuity of support while covering the leave period.
- 2026-09-22T00:00:00Z
- Santa Ana, California
- onsite
- Temporary / Contract
- 25 - 32 USD / Hourly
- <p>We are seeking a hands-on IT Support Technician to provide desktop support, device management, and service desk assistance across multiple locations. This role is ideal for someone who enjoys troubleshooting end-user issues, managing device deployments, and maintaining organized IT operations in a structured environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the first point of contact for IT support requests, including ticket intake, troubleshooting, resolution, and escalation.</li><li>Configure, deploy, and support PCs, laptops, peripherals, and mobile devices.</li><li>Perform device imaging, setup, software installation, configuration, and data migrations.</li><li>Manage device enrollment and configuration through Microsoft Intune and Mobile Device Management (MDM) tools.</li><li>Support printer installations, driver management, troubleshooting, and vendor coordination.</li><li>Provide hardware, software, network, and connectivity support for end users.</li><li>Assist with employee onboarding, offboarding, and technology refresh projects.</li><li>Maintain accurate asset records, device assignments, and ticket documentation.</li><li>Organize IT inventory and perform periodic equipment audits and inventory counts.</li></ul>
- 2026-09-14T00:00:00Z