<p>Are you passionate about making a difference in your community? Our nonprofit organization is searching for a dedicated Administrative Assistant to help support our mission-driven team. This is an exciting opportunity to play a critical role in advancing programs that impact lives.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide comprehensive administrative support including managing calendars, handling correspondence, and organizing meetings and events.</li><li>Maintain database records, track donations, and prepare reports for internal and external stakeholders.</li><li>Assist with communications—draft emails, create newsletters, and update website or social media as needed.</li><li>Help coordinate volunteer activities and support fundraising initiatives.</li><li>Liaise with board members, donors, community partners, and program staff to ensure organizational needs are met.</li><li>Perform general office duties such as ordering supplies, filing, and maintaining a welcoming environment for guests and staff.</li></ul><p><br></p>
<p>Our client, a respected nonprofit organization, is seeking a detail-oriented Tax Administrative Assistant to join their team. This individual will play a key role in ensuring timely and accurate filing of all tax-related documents and supporting the organization’s compliance efforts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, organize, and file federal, state, and local tax documents</li><li>Maintain accurate records of tax filings and related correspondence</li><li>Monitor deadlines and ensure timely submission of required nonprofit tax forms (e.g., IRS Form 990)</li><li>Assist with audits and requests for information from regulatory entities</li><li>Support general administrative duties, including data entry, document management, and correspondence with donors and vendors</li><li>Collaborate with the finance team to track expenses and gather necessary financial documentation</li></ul><p><br></p>
We are looking for an Administrative/Executive Assistant to join our team on a contract basis in Irvine, California. In this role, you will provide essential administrative support, ensuring smooth office operations by managing tasks such as document preparation, record maintenance, and correspondence. This position requires strong organizational skills, effective communication, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Manage office supplies, maintain record-keeping systems, and handle basic bookkeeping tasks.<br>• Create and format invoices, reports, memos, letters, and financial statements.<br>• Organize and retrieve corporate records, documents, and reports as needed.<br>• Draft and respond to routine correspondence in a timely and thorough manner.<br>• Conduct research to support office functions and provide accurate information as requested.<br>• Coordinate communication within the office, ensuring timely distribution of faxes and other materials.<br>• Perform photocopying, scanning, and other clerical duties to support daily operations.<br>• Collaborate with team members to ensure efficient workflow and prioritize tasks effectively.
<p>Our client is seeking an organized and detail-oriented Commercial Property Manager Assistant to support the day-to-day operations of commercial real estate properties. In this role, you will work closely with property managers, tenants, and vendors to ensure the smooth running and maintenance of property assets.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Assist with tenant communications, addressing inquiries and coordinating maintenance requests.</li><li>Prepare and maintain lease documentation, property records, and financial reports.</li><li>Support the property manager with budgeting, expense tracking, and accounts payable/receivable tasks.</li><li>Coordinate property inspections, vendor scheduling, and compliance with safety regulations.</li><li>Help with onboarding new tenants and lease renewals.</li><li>Ensure accurate documentation of all property-related activities in company systems.</li></ul><p><br></p>
<p>A well-established construction and field services company in Escondido is hiring an <strong>Accounting Assistant</strong> to support a high-volume back office team. This role involves a mix of accounting, administrative work, and interaction with vendors, subcontractors, and project managers. It’s perfect for someone who thrives in a dynamic environment and enjoys learning multiple parts of the accounting cycle.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist AP with coding and entering subcontractor invoices and material receipts</li><li>Verify RFPs, contracts, and change orders for billing accuracy</li><li>Track lien releases, insurance certificates, and subcontractor compliance documents</li><li>Support AR with progress billing, job costing entries, and payment posting</li><li>Reconcile vendor statements and follow up on any discrepancies</li><li>Help maintain job files, project budgets, and cost tracking reports</li><li>Assist with payroll-related document collection and timesheet validation</li><li>Support month-end tasks for the Controller and project accounting team</li><li>Perform administrative tasks such as scanning, filing, and updating digital records</li></ul>
<p>Our client, a growing consumer products company in Carlsbad, is seeking an organized and dependable <strong>Accounting Assistant</strong> to support daily financial operations and provide hands-on assistance across AP, AR, and general accounting tasks. This role is ideal for someone with strong administrative skills who’s looking to build a long-term accounting career in a fast-moving, entrepreneurial environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with processing invoices, expense reports, and vendor payments</li><li>Enter high-volume transactions into the accounting system with precision</li><li>Match purchase orders, packing slips, and invoices for product shipments</li><li>Support the AR team with customer invoicing, payment posting, and credit memos</li><li>Maintain digital and physical accounting files, ensuring accuracy and organization</li><li>Support month-end tasks such as account reconciliations and journal entry prep</li><li>Assist with inventory reconciliation and SKU cost updates</li><li>Communicate with internal teams and vendors to resolve discrepancies</li><li>Provide backup support to the front office and operations team during peak times</li></ul>
We are looking for an experienced Concierge to join our team on a contract basis in Irvine, California. This position requires a detail-oriented individual with relevant experience who thrives in front-of-house roles, ensuring guests and visitors feel welcomed and valued. The ideal candidate will bring exceptional customer service skills and a proactive approach to fostering a warm and inviting workplace environment.<br><br>Responsibilities:<br>• Greet and assist visitors to create a welcoming and detail-oriented atmosphere.<br>• Coordinate with the site lead to plan and execute workplace events.<br>• Support event setup and breakdown, including conference room arrangements.<br>• Maintain a detail-oriented demeanor when interacting with guests and colleagues.<br>• Actively contribute to creating a team-oriented and friendly work environment.<br>• Anticipate needs and proactively address any issues or concerns.<br>• Collaborate with colleagues to ensure smooth daily operations.<br>• Demonstrate strong organizational skills to plan and prioritize tasks effectively.<br>• Provide concierge services that enhance the overall experience for guests and employees.
<p>We are seeking a proactive and highly organized Executive Assistant to support senior leadership within our organization. The ideal candidate will demonstrate exceptional communication, multitasking, and problem-solving abilities, while maintaining confidentiality and professionalism in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage calendars, schedule meetings, coordinate travel arrangements, and handle correspondence for executive leaders.</li><li>Assist with the preparation of reports, presentations, and other confidential documents.</li><li>Support workflow automation initiatives and contribute to cross-functional process improvements.</li><li>Liaise with internal teams and external contacts to facilitate communication and project coordination.</li><li>Track deadlines, follow up on action items, and ensure seamless day-to-day operations.</li><li>Maintain strict confidentiality regarding sensitive business information.</li></ul><p><br></p>
<p>Robert Half Legal has partnered with a multi office plaintiff law firm in Irvine looking for a full time Associate Attorney. The firm has roughly 20 attorneys across California, Hawaii, Arizona and New Mexico and their main practice areas include construction defect, class action and consumer law. </p><p><br></p><p>This is truly a family oriented environment where the partners care about their employees. They are open to any type of background (Plaintiff, Defense, or entry level) as they are willing to train. The role will have a hybrid work model with a few days in the office and a few days remote.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Independently work with a partner to manage a heavy caseload</li><li>Civil Pleadings, Motions, Discovery, and Trial Work</li><li>Regularly attend court appearances, depositions, and meetings</li><li>Communicate with clients and draft status reports</li></ul><p><strong><u>Perks of Company</u></strong>:</p><ul><li>Firm brings in lunch once or twice a week (this week they had a Bastille Day breakfast, the office manager brought in French food)</li><li>“We are doing something to help people! These are homeowners who have put a big deposit on a house… it’s very rewarding in that matter, rather than working for a corporation to make more money.” – office manager</li><li>Everyone who works here is very smart! The attorneys are very experienced… In the end, you’ve learned and helped society to build better homes.” – office manager</li><li>Rainy day tradition: cater lunch and let people go home early.</li><li>Birthday/anniversary lunch once a month – those with celebrations pick the food!</li><li>Business casual, except for mediations/hearings [via Zoom]</li><li>The legal assistant we placed there two years ago is still there. He’s gotten two raises in two years!</li></ul>
<p>We are seeking an experienced <strong>Office Manager / Legal Assistant</strong> based in San Diego to join a growing boutique law firm specializing in HOA-related matters. This hybrid role combines administrative oversight with direct attorney support, making it ideal for someone who thrives in a dynamic, detail-oriented environment.</p><p><br></p><p><u>Work Arrangement</u></p><ul><li>Onsite: First 90 days fully onsite for training and integration</li><li>Hybrid: Flexibility may be discussed after 90 days, but role is primarily onsite (4+ days/week)</li><li>Standard schedule: 8:30 AM – 5:00 PM, Monday–Friday</li></ul><p><u>Key Responsibilities</u></p><ul><li><strong>Office Management -</strong></li><li>Oversee administrative operations and ensure smooth office workflow</li><li>Manage billing and invoicing through Clio</li><li>Issue checks, track insurance payments, and maintain compliance</li><li>Coordinate PTO coverage and assist with HR-related tasks</li><li><strong>Legal Assistant Support -</strong></li><li>Support 1–2 attorneys with calendaring, document management, and deadline tracking</li><li>Open new matters and maintain accurate records in <strong>Clio</strong></li><li>Ensure letters, opinions, and case files are properly organized</li></ul><p><u>Must-Have Skills</u></p><ol><li><strong>Clio experience</strong> (non-negotiable)</li><li>Strong communication and interpersonal skills</li><li>Highly organized, proactive, and resourceful (“Type A” personality)</li><li>Ability to work independently and take initiative</li><li>Prior experience in a boutique law firm preferred</li></ol><p><u>Compensation & Benefits</u></p><ul><li>Salary: $85,000 – $95,000 DOE</li><li>Benefits: Health insurance, 401(k) with matching, PTO, and sick time</li></ul><p><u> Why Join this firm?</u></p><ul><li>Collaborative, supportive team environment</li><li>Growing firm with opportunities for advancement</li><li>Leadership that values work-life balance and flexibility</li></ul><p><em>TO APPLY: Send your resume </em><strong><em>directly </em></strong><em>to </em><strong><em>Micaela.Engebretsen[at]roberthalf[dotcom</em>] </strong><em>with the title </em><strong><em>"San Diego Office Manager"</em></strong></p>
<p>Our client in the biotech industry is seeking a highly organized and proactive Executive Assistant to provide comprehensive support to senior leadership. This is a unique opportunity to partner with innovators working at the forefront of scientific advancement, ensuring executives can focus on high-impact initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage busy calendars, coordinate meetings, and facilitate conference logistics</li><li>Prepare and edit correspondence, presentations, and reports for internal and external stakeholders</li><li>Organize travel arrangements and process expense reports</li><li>Act as a liaison between executives, staff, board members, and external partners</li><li>Maintain confidential records, support project tracking, and ensure critical deadlines are met</li><li>Assist with event planning and high-level administrative projects as needed</li></ul><p><br></p>
<p>A fun, energetic <strong>recreational gymnastics and fitness facility in Encinitas</strong> is searching for an enthusiastic <strong>Customer Service Representative</strong> to support families, students, and members. This role is ideal for someone who enjoys a lively environment, works well with children and parents, and can balance administrative duties with stellar customer service.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to parents, students, and visitors both in person and by phone.</li><li>Assist with class scheduling, enrollment, cancellations, and membership questions.</li><li>Process payments, manage class waitlists, and communicate program updates.</li><li>Maintain a safe, clean, and welcoming lobby and front desk area.</li><li>Help monitor check-in procedures for classes, camps, and special events.</li><li>Respond to messages, emails, and inquiries in a timely and helpful manner.</li><li>Support instructors by providing updated rosters, attendance sheets, and announcements.</li><li>Assist with promotional events, parent nights, and seasonal activities.</li></ul>
<p>Are you a skilled <strong>Litigation Secretary</strong> looking for an exciting opportunity to showcase your expertise in a dynamic and fast-paced legal environment? Our client is seeking an organized and detail-oriented professional to support a thriving litigation practice. If you excel under pressure, have exceptional organizational and multitasking skills, and are passionate about providing top-tier support, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p>As a Litigation Secretary, you will be a critical member of the legal team, ensuring seamless support through:</p><ul><li><strong>Case Management</strong>: Organizing, maintaining, and updating case files, pleadings, and discovery documents.</li><li><strong>Calendaring & Scheduling</strong>: Coordinating deadlines, court dates, depositions, and meetings with attorneys, clients, and external parties.</li><li><strong>Document Preparation</strong>: Drafting, formatting, and proofreading legal documents, including correspondence, pleadings, agreements, and briefs, while ensuring confidentiality.</li><li><strong>E-Filing & Filing</strong>: Submitting documents electronically through state and federal court systems with a thorough understanding of jurisdictional requirements.</li><li><strong>Attorney Support</strong>: Managing attorney billing, timesheets, and travel arrangements while assisting with administrative and organizational tasks.</li><li><strong>Professional Communication</strong>: Acting as the point of contact for clients, opposing counsel, court personnel, and colleagues, always maintaining a professional and courteous demeanor.</li></ul><p><br></p><p><strong>Why Join This Firm?</strong></p><p>By joining this firm, you will enjoy:</p><ul><li>A supportive, collaborative, and inclusive work environment.</li><li>Competitive compensation and a comprehensive benefits package.</li><li>Opportunities for professional growth and development within a respected and established legal practice.</li></ul><p><br></p>
<p>Our client, a reputable nonprofit organization, is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for someone who thrives in a mission-driven environment and is passionate about helping others in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to inbound inquiries via phone, email, and other channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Assist with the resolution of client concerns and direct inquiries to appropriate team members.</li><li>Maintain detailed records of all client interactions using the organization’s database.</li><li>Support outreach initiatives and assist in community engagement efforts.</li><li>Process service requests and follow up to ensure client satisfaction.</li><li>Collaborate with team members to improve the overall client experience.</li></ul><p><br></p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
<p>We are seeking a highly organized and proactive Sales Support & CRM Coordinator to join a growing B2B company in the food, beverage, nutraceutical, pharmaceutical, and raw materials industry. The ideal candidate has strong CRM experience, excellent communication skills, and the ability to manage customer communication, documentation, and internal coordination from beginning to end of the sales cycle. This role reports directly to the branch manager and includes cross-functional interaction with the VP of Operations and owner team in Michigan. As the company enters its next stage of growth, this position is key to strengthening sales operations, enhancing customer experience, and supporting overall team efficiency.</p><p> </p><p>This is a full-time onsite position (5 days/week) supporting a California-based team located in Santa Fe Springs and collaborating closely with outside sales reps and corporate leadership.</p><p> </p><p> </p><p><br></p><p>Job Title: Sales and Marketing Support</p><p>Location: California (Onsite, 5 Days/Week Full Time)</p><p> Start Date: As Soon As Possible</p><p> Location Size: 5 employees onsite + Outside Sales team</p><p> Industry: Food, Beverage, Nutraceutical, Pharmaceutical, Herbs/Spices, Raw Materials</p><p> </p><p> </p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the central point of contact for customer communication, documentation, and follow-through</li><li>Manage CRM data entry, tracking, updates, and reporting</li><li>Maintain accurate customer records, order details, and communication logs</li><li>Support 3 Outside Sales Representatives with administrative and customer-facing tasks</li><li>Assist sales and marketing with material prep, samples, quotes, and follow-up</li><li>Navigate and maintain the company’s internal intranet systems</li><li>Ensure timely responses to customer inquiries and requests</li><li>Coordinate information between California operations and corporate leadership in Michigan</li><li>Provide end-to-end support throughout the sales cycle</li><li>Assist with marketing and sales support initiatives as assigned</li></ul>
<p>Are you a bilingual professional with a passion for customer service and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact in a customer support role.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service to both Spanish and English-speaking clients via phone, email, and chat</li><li>Resolve customer inquiries, issues, and complaints promptly and professionally</li><li>Document all customer interactions accurately in the CRM system</li><li>Collaborate with team members and escalate complex issues as needed</li><li>Maintain knowledge of products, services, and company policies to better assist customers</li><li>Meet or exceed daily performance metrics and quality assurance standards</li></ul><p><br></p>
<p>We are seeking an experienced Client Services Administrator to join a small but dynamic financial services team. The ideal candidate will combine strong communication and organizational skills with fluency supporting both classic administrative functions and process improvements. This role is integral to delivering excellent client experiences and boosting operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for client inquiries and account administration.</li><li>Maintain and update client records using CRM and financial management platforms.</li><li>Prepare required documentation for account openings, transfers, and client transactions.</li><li>Coordinate and schedule meetings, prepare agendas, and track follow-up actions.</li><li>Support workflow automation and cross-functional process improvement initiatives.</li><li>Assist with compliance and regulatory document management.</li><li>Act as a liaison between clients, advisors, and internal teams to ensure seamless service.</li><li>Manage confidential information with professionalism and discretion.</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team in Anaheim, California, on a contract basis. In this role, you will provide exceptional support to customers while handling a variety of responsibilities, including assisting senior team members and contributing to departmental initiatives. This position offers opportunities for growth and development as you enhance your skills and take on additional tasks.<br><br>Responsibilities:<br>• Address customer inquiries promptly and in a detail-oriented manner, ensuring satisfaction and positive experiences.<br>• Escalate complex issues and critical cases to senior team members with thorough documentation.<br>• Support higher-level representatives by managing standard workloads during peak periods.<br>• Mentor and guide entry-level customer service staff to enhance team performance and support individual growth.<br>• Gain in-depth knowledge of assigned products and services to resolve common customer concerns.<br>• Develop and update internal resources such as FAQs and knowledge base articles based on customer feedback.<br>• Maintain accurate records of customer interactions, including detailed case notes and resolution steps.<br>• Assist with quality control processes by gathering data and conducting preliminary audits.<br>• Utilize multiple platforms, including Salesforce Service Cloud, to manage cases efficiently.<br>• Analyze customer trends and historical data to identify recurring issues and propose solutions.
<p><strong>📞 Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>📌 Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>📌 Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
<p>Are you passionate about helping others and fluent in both English and Spanish? Our team is seeking a customer service professional to support our customers via phone, email, and chat. As a Bilingual Spanish Customer Service Representative, you will deliver outstanding service and solutions to our clients and customers while resolving issues accurately and efficiently.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle incoming customer communications in both Spanish and English, ensuring prompt and professional responses.</li><li>Address product inquiries, resolve issues, and follow up on customer concerns with empathy and attention to detail.</li><li>Document interactions and outcomes in the customer relationship management system.</li><li>Collaborate with internal teams to escalate complex cases and ensure timely solutions.</li><li>Maintain a strong knowledge of company products, policies, and procedures.</li><li>Meet defined metrics for productivity and customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Santa Fe Springs, California. In this role, you will support a manufacturing environment by managing customer inquiries, processing orders, and performing various administrative tasks. This position offers a Contract to permanent opportunity, providing long-term growth potential for motivated individuals.<br><br>Responsibilities:<br>• Manage customer orders accurately, ensuring timely processing and delivery.<br>• Handle inbound and outbound communication with customers to address inquiries and resolve issues.<br>• Maintain organized records and assist with filing and data entry tasks.<br>• Collaborate with team members to support daily operations and ensure smooth workflow.<br>• Perform general office duties, including handling mail and maintaining supplies.<br>• Utilize Microsoft Office tools to create and update documents efficiently.<br>• Ensure customer satisfaction through proactive communication and problem-solving.<br>• Act as a reliable team player, contributing to a positive and productive work environment.<br>• Monitor and report on order statuses, identifying and addressing potential delays.<br>• Support special projects or assignments as needed to meet organizational goals.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
