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8 results for Customer Service Specialist in Murrieta, CA

Customer Service Representative

Ontario, CA
onsite
Temporary / Contract
17.4135 - 20.163 USD / Hourly
We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through. Responsibilities: • Respond to incoming customer calls with care, providing clear information and timely support. • Assist customers with questions related to products, services, and order status while maintaining a high standard of service. • Enter customer orders accurately into the appropriate system and verify details to reduce processing errors. • Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests. • Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked. • Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently. • Manage multiple requests in a fast-paced call center environment while maintaining attention to detail. • Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate.
2026-05-21T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-05-19T00:00:00Z

Customer Support Representative

Escondido, CA
onsite
Temporary / Contract
21 - 26 USD / Hourly
A biotech company in Escondido is seeking a Customer Support Representative for a contract opportunity supporting client communication, order coordination, and administrative customer service operations. This role is ideal for someone who enjoys problem-solving, working with customers, and supporting fast-paced operational teams.The Customer Support Representative will serve as a key point of contact for customers while helping maintain accurate records and ensuring a positive client experience. Primary ResponsibilitiesCustomer Service & Administrative Support<ul><li>Respond to customer inquiries via phone and email</li><li>Process orders, account updates, and service requests</li><li>Coordinate communication between customers and internal departments</li><li>Maintain accurate customer records and documentation</li><li>Assist with tracking orders, shipments, and account information</li><li>Support issue resolution and customer follow-up activities</li></ul>Operational Coordination<ul><li>Assist with reporting and administrative tracking tasks</li><li>Maintain organized customer files and account documentation</li><li>Support internal teams with operational updates and communication</li></ul>
2026-05-22T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-05-22T00:00:00Z

Sales Support Specialist

San Diego, CA
onsite
Temporary / Contract
27 - 34 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a detail-oriented and customer-focused Sales Support Specialist with prior construction industry experience. This role supports the sales, estimating, and project teams by managing client communications, coordinating order activity, and ensuring timely and accurate updates throughout the project and sales lifecycle.The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced construction environment where customer service, accuracy, and communication are key.Key Responsibilities<ul><li>Provide administrative and operational support to the sales and project teams within a construction environment</li><li>Serve as a primary point of contact for customers regarding order status, project updates, and general inquiries via phone and email</li><li>Respond promptly to client requests for order tracking, delivery timelines, material availability, and project updates</li><li>Coordinate and communicate updates between internal teams (sales, estimating, operations, and project management) and external clients</li><li>Prepare, organize, and track bids, proposals, contracts, purchase orders, and project documentation</li><li>Maintain accurate and up-to-date records in CRM systems and internal databases</li><li>Support estimating and sales teams with follow-ups, bid status updates, and client communications</li><li>Process and monitor purchase orders, change orders, and invoicing documentation as needed</li><li>Assist in resolving customer issues by investigating order discrepancies and coordinating internal resolution</li><li>Schedule and coordinate meetings, deliveries, and project timelines as needed</li><li>Ensure all client communications are handled professionally, accurately, and in a timely manner</li><li>Support reporting, data entry, and pipeline tracking for active construction projects</li></ul>
2026-05-07T00:00:00Z

Client Services Associate

San Diego, CA
onsite
Temporary / Contract
29 - 35 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a Client Services Associate with strong experience in customer service and construction operations support. This role serves as a key point of contact for clients, ensuring timely communication, accurate order and project updates, and a high level of service throughout the customer lifecycle.The ideal candidate is highly responsive, detail-oriented, and experienced working in a construction environment where coordinating orders, resolving issues, and maintaining strong client relationships are essential. Key Responsibilities<ul><li>Serve as the primary point of contact for clients regarding order status, project updates, service requests, and general inquiries</li><li>Respond to incoming phone calls and emails in a timely, professional manner while providing accurate information and updates</li><li>Provide proactive communication to clients regarding order tracking, delivery timelines, material availability, and project progress</li><li>Coordinate with internal departments (operations, sales, procurement, and project management) to ensure client needs are met</li><li>Research and resolve client issues related to orders, billing discrepancies, service delays, or product availability</li><li>Maintain accurate records of all client interactions, service requests, and order updates in CRM or ERP systems</li><li>Assist with processing and tracking purchase orders, change orders, and related documentation</li><li>Monitor open orders and ensure clients receive timely status updates throughout the lifecycle of each project</li><li>Support scheduling and coordination of deliveries, installations, or service timelines as needed</li><li>Identify service gaps or recurring issues and escalate appropriately to ensure client satisfaction</li><li>Collaborate cross-functionally to ensure smooth communication between field teams, vendors, and customers</li><li>Support reporting and data entry related to client activity, order status, and service metrics</li></ul>
2026-05-07T00:00:00Z

Customer Sales Associate

San Diego, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
Job Description:Our client is seeking a motivated and customer-focused Construction Sales Associate to support sales activities, strengthen client relationships, and help drive business growth within a construction-related environment. This role is ideal for someone who understands the importance of responsive service, accurate order support, and relationship-building in a fast-paced industry setting. Key Responsibilities:<ul><li>Support sales efforts by assisting customers with product inquiries, pricing, quotes, and order placement.</li><li>Build and maintain strong relationships with contractors, vendors, and customers.</li><li>Follow up on leads, customer requests, and open quotes to help drive sales activity.</li><li>Coordinate with internal teams to ensure accurate order processing, delivery updates, and issue resolution.</li><li>Prepare sales documentation, enter customer and order information, and maintain accurate account records.</li><li>Respond to customer questions regarding product availability, timelines, and service-related concerns.</li><li>Assist with upselling and cross-selling opportunities based on customer needs and project requirements.</li><li>Provide administrative and operational support to the broader sales team as needed.</li></ul>
2026-05-15T00:00:00Z

Order Fulfillment Specialist

San Diego, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Our client is seeking a detail-oriented and customer-focused professional to support order fulfillment, customer service, and sales operations within a construction-related environment. This role is ideal for someone who can manage order processing, respond to customer inquiries, and provide administrative support to the sales team while maintaining accuracy and a high level of service. The ideal candidate is organized, proactive, and comfortable working in a fast-paced setting with multiple priorities.Key Responsibilities:<ul><li>Process customer orders accurately and ensure timely fulfillment in coordination with internal teams and vendors.</li><li>Serve as a primary point of contact for customers regarding product availability, order status, pricing, and delivery updates.</li><li>Support sales operations by preparing quotes, entering orders, updating account information, and assisting with customer follow-up.</li><li>Coordinate with warehouse, logistics, and operations teams to help ensure orders are completed and delivered as expected.</li><li>Resolve customer concerns related to orders, shipments, and product issues in a professional and timely manner.</li><li>Maintain accurate records of customer interactions, order activity, and sales support documentation.</li><li>Assist with inventory-related communication, backorder tracking, and scheduling updates as needed.</li><li>Provide general administrative support to the customer service and sales teams.</li></ul>
2026-05-15T00:00:00Z