Our client is searching for a skilled and success driven Customer Experience Associate to create exceptional interactions with customers and ensure satisfaction across every touchpoint. As the face of the company, you will be responsible for handling inquiries, resolving issues, and delivering a seamless and personalized customer experience. With a customer-first mindset and an aptitude for problem-solving, the ideal candidate will represent the brand professionally while supporting the organization’s strategic goals of enhancing customer satisfaction and loyalty. <br> Key Responsibilities: Provide professional and courteous assistance to customers via phone, email, live chat, and other communication channels. Respond promptly to customer inquiries, escalating issues to the appropriate departments when necessary. Act as a liaison between customers and internal teams to resolve service issues or address concerns. Monitor and track customer interactions through CRM software to ensure resolution and follow-up. Gather customer feedback and communicate insights to team leadership for service improvement initiatives. Collaborate with other departments, including sales and technical support, to enhance the customer experience. Maintain a comprehensive understanding of company products, services, and policies to provide accurate information to customers. Identify opportunities to exceed customer expectations and create lasting positive impressions. Uphold company standards for friendly and professional customer service in every interaction.
<p>Join an organization that is making a difference in people's lives every day! Our client, a mission-driven nonprofit organization, is seeking a dedicated and enthusiastic Customer Service Representative to be the face of their operations. This role is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the success of a nonprofit organization focused on positive impact.</p><p><br></p><p>The Customer Service Representative will play an essential role in connecting the organization with its stakeholders, providing excellent support, and ensuring a seamless experience for donors, members, and program participants. This position requires strong communication skills, problem-solving abilities, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service by answering inquiries via phone, email, and live chat, addressing stakeholder needs in a courteous and efficient manner.</li><li>Assist donors, members, and program participants with questions related to services, events, and organization initiatives.</li><li>Resolve issues, concerns, and conflicts promptly while maintaining a positive and professional demeanor.</li><li>Accurately enter customer information into the organization’s database and maintain records with the highest confidentiality standards.</li><li>Collaborate with internal teams to follow up on customer inquiries and ensure issues are addressed in a timely manner.</li><li>Support program enrollment processes and provide guidance to participants when needed.</li><li>Monitor and manage customer feedback, ensuring timely responses and contributing ideas for service improvement.</li><li>Assist with special projects as directed by the customer service and leadership teams.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Operation Specialist to join our team on a contract basis in Carlsbad, California. In this role, you will be responsible for accurately entering and managing data while supporting various administrative tasks. This position requires strong organizational skills and proficiency in handling digital tools to ensure seamless workflow and data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update data with precision and efficiency across multiple platforms.</p><p>• Organize and maintain digital and physical files to ensure easy access and proper storage.</p><p>• Perform calculations and verify data accuracy to eliminate errors.</p><p>• Scan and digitize documents while ensuring all files are properly categorized.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word to create and edit documents and spreadsheets.</p><p>• Conduct routine checks to validate data integrity and resolve discrepancies.</p><p>• Support customer service activities by providing accurate data and documentation.</p><p>• Prepare reports and summaries as needed to assist in business operations.</p><p>• Collaborate with team members to streamline data entry processes and improve efficiency.</p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
We are looking for a Customer Service Representative to join our team on a contract basis in Irvine, California. In this role, you will be responsible for providing outstanding service to clients while ensuring the accuracy and efficiency of financial transactions. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with customers to address their needs.<br><br>Responsibilities:<br>• Handle a variety of financial transactions, including deposits, withdrawals, loan payments, check cashing, and fund transfers, with precision and adherence to banking policies.<br>• Respond to customer inquiries regarding accounts, services, and policies in a detail-oriented and timely manner.<br>• Promote and recommend banking products and services that align with customer needs, supporting branch sales goals.<br>• Balance and maintain a cash drawer, ensuring compliance with security protocols and audit standards.<br>• Educate clients about alternative banking solutions and digital tools to enhance their banking experience.<br>• Provide exceptional service during peak business periods and assist with shifts as needed, including vacation and leave coverage.<br>• Collaborate with team members to ensure smooth branch operations and deliver a positive customer experience.<br>• Maintain up-to-date knowledge of banking procedures and products to address customer questions effectively.
<p>Robert Half is currently seeking a skilled and motivated Customer Service Representative to join the team of a thriving company. This opportunity is ideal for a candidate who excels at providing exceptional customer service, solving problems efficiently, and serving as the first point of contact between the company and its clients. If you are detail-oriented, communicative, and passionate about creating positive customer experiences, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate product, service, or policy information to customers.</li><li>Maintain detailed customer records by logging all interactions into the CRM or ticketing system.</li><li>Proactively escalate unresolved issues to the appropriate departments for resolution.</li><li>Process customer orders, returns, or requests using internal platforms.</li><li>Identify opportunities to enhance customer satisfaction and provide feedback to the management team.</li><li>Collaborate with cross-functional teams to ensure smooth customer service operations.</li></ul><p><br></p>
We are looking for an experienced Operations Specialist to join our team in Rancho Cucamonga, California. In this Contract-to-Permanent position, you will play a key role in managing customer accounts, ensuring smooth supply chain operations, and maintaining inventory accuracy. This is an excellent opportunity for a detail-oriented individual with a background in logistics, customer service, and inventory management.<br><br>Responsibilities:<br>• Serve as the main point of contact between the office and warehouse, ensuring seamless communication and understanding of customer needs.<br>• Oversee and coordinate supply chain activities, including inventory management, storage, and transportation.<br>• Plan and track shipments to meet customer requirements, ensuring timely delivery and accurate documentation.<br>• Maintain detailed records of warehouse stock, inventory transfers, and shipping costs.<br>• Analyze and optimize logistical processes to improve efficiency and productivity.<br>• Review and process purchase orders while ensuring compliance with customer specifications.<br>• Monitor shipments to address any delays, discrepancies, or other issues proactively.<br>• Communicate with customers to confirm shipment details, resolve inquiries, and provide timely updates.<br>• Identify and report non-moving inventory or unusual usage patterns to maintain optimal stock levels.<br>• Generate and send invoices within a set timeframe, ensuring accuracy and completeness.
<p>A respected and innovative <strong>instrument manufacturing company in San Marcos</strong> is seeking a proactive and detail-oriented <strong>Customer Service Representative</strong> to provide world-class support to clients in the scientific and technical fields. This is a fantastic opportunity for someone who thrives on problem-solving, clear communication, and building long-term customer relationships. You’ll work closely with sales, logistics, and production teams to ensure that every order and inquiry is handled with precision and care.</p><p><br></p><p><u>🧩 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email regarding products, pricing, and order status.</li><li>Process orders, issue quotes, and manage returns and replacements.</li><li>Collaborate with internal departments to track shipments and resolve order discrepancies.</li><li>Maintain accurate customer records and documentation in the CRM system.</li><li>Support the sales team with lead follow-up, account updates, and contract details.</li><li>Provide product knowledge support and troubleshooting guidance.</li><li>Contribute to continuous improvement in customer service procedures.</li></ul>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>Our client, a professional and customer-focused organization, is seeking a friendly and adaptable Call Center Representative to join their team. Committed to delivering superior customer service, this company is looking for someone who can provide excellent support, resolve customer concerns efficiently, and contribute to a positive customer experience.</p><p><br></p><p>The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and troubleshooting issues while maintaining professionalism and providing exceptional service. The ideal candidate is tech-savvy, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve customer complaints and issues efficiently, providing accurate information and ensuring customer satisfaction.</li><li>Communicate effectively to educate customers about the company’s products, services, and policies.</li><li>Process orders, applications, and transactions with a high degree of accuracy.</li><li>Document customer interactions and maintain detailed records in the company’s CRM system.</li><li>Escalate complex or unresolved issues to the appropriate department or manager for further assistance.</li><li>Participate in training programs to stay updated on company policies, services, and best practices.</li><li>Assist in identifying opportunities for improving customer service processes and systems.</li></ul><p><br></p>
We are looking for a proactive and organized Service Coordinator to join our team in Redlands, California. This is a Contract to permanent position where you will play a key role in ensuring efficient operations for a team of technicians. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and excels in managing multiple priorities.<br><br>Responsibilities:<br>• Coordinate and dispatch a team of 10-15 technicians to handle maintenance, emergency service requests, installations, and inspections related to fire systems.<br>• Schedule and oversee service appointments, ensuring timely and efficient allocation of resources.<br>• Facilitate the ordering of necessary parts for specific jobs, working closely with internal teams to check availability and provide accurate delivery estimates to customers.<br>• Organize and monitor the delivery of parts to ensure smooth workflow and job completion.<br>• Review and manage auto call-off processes, collaborating with clients to ensure proper understanding and implementation.<br>• Maintain consistent communication with clients and technicians to provide updates and resolve service-related concerns.<br>• Collaborate with a close-knit team to maintain a detail-focused yet family-oriented office environment.<br>• Ensure accurate documentation and tracking of job details using Microsoft Office tools and internal systems.
<p>Are you a detail-oriented professional with excellent organizational skills and a knack for managing financial transactions? Robert Half is seeking a Billing Specialist to work with an established client in the property management industry. This exciting role offers the opportunity to contribute to property operations and ensure seamless billing processes.</p><p><br></p><p>As a Billing Specialist in the property management industry, you will be responsible for managing tenant and property account billing processes. Your ability to handle invoices, payments, and financial records with accuracy and efficiency will directly contribute to the client’s success in managing their portfolio of properties.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and send invoices, ensuring accurate billing for rent, utilities, and services across multiple property accounts </li><li>Monitor tenant accounts, process payments, and reconcile discrepancies.</li><li>Verify and confirm lease agreements and billing rates for each property or tenant.</li><li>Track and follow up on outstanding and overdue payments to maintain timely collections.</li><li>Prepare monthly billing and revenue reports for review by management and accounting teams.</li><li>Maintain organized records and documentation of billing transactions, adhering to compliance standards.</li><li>Research and resolve billing inquiries and disputes professionally and efficiently.</li></ul><p><br></p>
We are looking for a skilled Title and Closing Specialist to join our team in Irvine, California. This Contract position offers an excellent opportunity for professionals with expertise in title and escrow operations to contribute to a dynamic work environment. The ideal candidate will have a strong background in managing real estate transactions, ensuring compliance with regulatory standards, and delivering exceptional customer service.<br><br>Responsibilities:<br>• Review lender instructions to establish escrow requirements and ensure accuracy.<br>• Address inquiries and requests related to transactions promptly and professionally.<br>• Prepare transaction documentation by completing required forms, statements, and reviewing pre-existing documents.<br>• Generate settlement statements for transactions in alignment with lender instructions.<br>• Manage timely balancing and disbursement of lender funds.<br>• Ensure all processes comply with applicable regulations and legal standards.<br>• Interpret and utilize underwriting guidelines, lender instructions, trust agreements, and preliminary title reports.<br>• Collaborate effectively within a fast-paced, high-energy team environment to meet deadlines.<br>• Maintain organized records by scanning and managing essential documents.<br>• Conduct title searches and clearances to facilitate smooth transaction processing.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Whittier, California. In this role, you will serve as the primary point of contact for customers, providing timely information and resolving issues related to shipments and services. Your ability to collaborate across departments and maintain clear communication will be essential to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Address and resolve both domestic and international mail hold issues promptly.<br>• Document detailed notes in Salesforce for all hold cases and update client information as required.<br>• Act as a liaison between distribution centers and customers to ensure issues are resolved effectively.<br>• Collaborate with sales, operations, and other departments to resolve customer concerns.<br>• Identify customer needs proactively and provide tailored recommendations.<br>• Conduct customer training sessions on web portal usage and company-specific data systems.<br>• Maintain high service levels by ensuring thorough communication, project implementation, and follow-up.<br>• Foster a team-oriented environment to enhance collaboration and efficiency.<br>• Adapt to flexible work schedules based on business requirements.<br>• Perform additional duties as assigned to support operational goals.
<p>Robert Half is partnering with a mission-driven nonprofit organization to find a dedicated and compassionate Call Center Representative. This role is perfect for a customer-focused individual who thrives on providing exceptional service while contributing to the meaningful work of a nonprofit organization. If you enjoy helping others, possess strong communication skills, and are motivated to make a difference in a community-focused organization, this opportunity might be for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls from donors, members, and the public, providing friendly and professional service.</li><li>Resolve inquiries or concerns regarding the nonprofit’s programs, services, or policies quickly and efficiently.</li><li>Maintain accurate records of calls, interactions, and resolutions in the database system.</li><li>Provide information regarding donation processes, volunteer opportunities, and community events as needed.</li><li>Triage calls and escalate complex issues to the appropriate departments.</li><li>Participate in outreach efforts to strengthen donor relations and program satisfaction, as necessary.</li><li>Ensure sensitive donor data and other confidential information are handled securely and with discretion.</li></ul><p><br></p>
<p>We are looking for a dedicated and meticulous Client Services Associate to join our team in San Diego, California. This Contract to Permanent position plays a vital role in ensuring exceptional client experiences and supporting operational efficiency. You will collaborate with advisors, handle client documentation, and provide outstanding service to high-net-worth individuals, business owners, and other clients.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle client account documentation, including transfers, distributions, and updates, ensuring precision and attention to detail.</li><li>Keep client records organized and ensure information in company systems is current.</li><li>Liaise with custodians to promptly resolve any service or account issues.</li><li>Prepare materials for client meetings, communications, and mailings.</li><li>Oversee office supplies, vendor interactions, and general office appearance to maintain a professional and inviting environment.</li><li>Act as the initial point of contact for clients visiting the office, providing a courteous and detail-focused experience.</li><li>Assist advisors by collecting and organizing financial information for client accounts.</li><li>Support financial planning initiatives and perform investment research as required.</li><li>Compile performance reports and reconcile data to maintain accuracy.</li><li>Draft correspondence and documentation for client interactions.</li></ul><p><br></p>
<p>Robert Half is assisting a client in the logistics industry seeking a detail-oriented Billing Specialist to join their team. If you excel at invoicing, managing customer accounts, and have a keen eye for accuracy, this is a fantastic opportunity to grow your career in a dynamic organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and issue timely invoices to customers, ensuring accuracy and compliance with contracts </li><li>Manage client billing records and update necessary adjustments in the company’s systems.</li><li>Reconcile billing discrepancies by collaborating with customers and internal departments.</li><li>Monitor and track accounts receivable balances and follow up on overdue payments.</li><li>Prepare detailed billing reports and summaries for management review.</li><li>Coordinate with the finance team during month-end and year-end close processes.</li><li>Ensure compliance with internal policies and external regulations related to financial transactions.</li><li>Provide excellent customer service to clients regarding account and billing inquiries.</li></ul><p><br></p>
<p>A well-established <strong>manufacturing company in Oceanside</strong> is looking for a dependable <strong>Accounts Receivable Specialist</strong> to manage customer invoicing, collections, and cash application. The ideal candidate is proactive, detail-oriented, and enjoys working with customers to maintain positive relationships while ensuring timely payments.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Generate and distribute customer invoices and statements.</li><li>Reconcile payments, credits, and deductions accurately.</li><li>Monitor AR aging and follow up on outstanding balances.</li><li>Post cash receipts and wire payments daily.</li><li>Resolve customer billing issues and disputes professionally.</li><li>Prepare month-end journal entries and reconciliations.</li><li>Support annual audits and assist with financial reporting.</li></ul>
We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. This is a long-term contract position that offers the opportunity to provide exceptional service while supporting various administrative and operational tasks. The ideal candidate will excel in communication, organization, and problem-solving, ensuring smooth processes and positive customer experiences.<br><br>Responsibilities:<br>• Ensure the accurate and timely production of copy work and delivery to designated parties.<br>• Review payments to identify duplicates or determine proper reassignment to the correct claims.<br>• Draft and prepare correspondence, including letters, as required.<br>• Organize and process outgoing mail efficiently for postal services.<br>• Manage monthly supply orders and monitor inventory levels to ensure adequate stock.<br>• Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians.<br>• Communicate proactively with supervisors regarding any issues that may affect workflow, insured parties, claimants, vendors, or company operations.<br>• Provide prompt assistance to both internal and external customers, meeting commitments independently.<br>• Perform additional support tasks as assigned to contribute to team goals.<br>• Maintain compliance with company policies, procedures, and project timelines.
<p>Are you passionate about assisting others and providing excellent customer service? As a Helpline Agent, you will be the first point of contact for individuals seeking support. You’ll use your communication and problem-solving skills to address customer inquiries, resolve issues, and ensure a positive experience. This is a dynamic role that offers opportunities to grow professionally while making a meaningful impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls, emails, and messages promptly and professionally.</li><li>Identify customer needs and guide them to appropriate solutions or resources.</li><li>Troubleshoot and resolve customer concerns or escalate more complex issues for further assistance.</li><li>Maintain accurate and detailed records of customer interactions in the company's system.</li><li>Consistently deliver a high level of customer service, striving for first-call resolution.</li><li>Stay updated on company processes, services, and tools to provide accurate and current information to customers.</li></ul><p><br></p>
<p>Robert Half is seeking a professional and personable front desk coordinator for a growing organization. As the first point of contact for visitors and clients, this role requires excellent customer service skills, strong organizational abilities, and the ability to maintain a welcoming and efficient front desk environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and direct visitors, ensuring a positive and professional first impression of the organization.</li><li>Answer, screen, and route incoming phone calls while responding to inquiries promptly and courteously.</li><li>Manage appointment scheduling for internal staff and external visitors using scheduling tools or calendars.</li><li>Maintain and organize the reception area, ensuring it is clean, presentable, and stocked with necessary supplies.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with administrative tasks like data entry, maintaining office records, and updating contact lists.</li><li>Provide support for office events, including preparation and logistics coordination.</li><li>Handle confidential information with discretion and professionalism.</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our client's team in Brea. This position offers an opportunity to work with a leading company in the electronic manufacturing industry. The ideal candidate will play a pivotal role in managing customer accounts, resolving discrepancies, and ensuring the accuracy of financial records within the Credit and Collections Department.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile customer chargebacks and deductions for assigned accounts, identifying discrepancies and proposing solutions.</p><p>• Monitor and follow up on outstanding invoices, ensuring timely customer payments and resolving delays.</p><p>• Approve customer orders for shipment based on account status and financial reviews.</p><p>• Prepare and submit detailed reports to the Credit Manager, including updates on past-due accounts and cash flow forecasting.</p><p>• Collaborate with internal teams such as Sales, Sales Support, and Accounting to resolve account-related issues.</p><p>• Assist in training team members within the Credit and Collections Department as needed.</p><p>• Provide limited oversight of department operations in the absence of the Credit Supervisor.</p><p>• Maintain compliance with established credit and collections policies while performing day-to-day account management.</p><p>• Undertake additional tasks as required to support the goals of the department.</p>
<p>Are you a compassionate individual who thrives in helping people in need? We are seeking a passionate and customer-focused <strong>Bilingual Call Center Agent</strong> to join our helpline team. This position is an opportunity to make a meaningful difference in the lives of individuals seeking critical support and assistance. The ideal candidate will be fluent in <strong>Spanish</strong> and represent our organization's mission of providing life-changing services to diverse communities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of incoming calls on the organization's helpline with professionalism, empathy, and efficiency.</li><li>Provide callers with accurate information about the nonprofit's services and other community resources available to assist in their unique circumstances.</li><li>Conduct outbound follow-ups for ongoing support, program awareness, or case management as needed.</li><li>Serve as a caring and compassionate resource to address emergency situations and de-escalate heightened emotions over the phone.</li><li>Accurately document all interactions in the organization's CRM system or database to ensure seamless service delivery.</li><li>Collaborate with team members and supervisors to provide feedback and suggest improvements to the helpline process.</li><li>Uphold strict confidentiality guidelines and organizational policies when handling sensitive information.</li></ul><p><br></p>
<p>Robert Half is looking for a professional and friendly Receptionist to serve as the first point of contact for visitors and clients. This role is vital to maintaining a positive and welcoming atmosphere at the office while supporting daily administrative operations. The ideal candidate will have excellent interpersonal skills, a professional demeanor, and the ability to stay organized in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and warmly welcome clients, visitors, and staff as they arrive at the office.</li><li>Answer and direct phone calls in a professional and efficient manner, taking detailed messages when necessary.</li><li>Handle incoming and outgoing mail, including courier deliveries and packages.</li><li>Maintain the front desk reception area to ensure it is clean, organized, and presentable.</li><li>Assist with general administrative tasks, such as data entry, preparing correspondence, and managing office supplies.</li><li>Schedule appointments, meetings, and conference room bookings as directed by staff.</li><li>Support various departments by coordinating communication and providing information when needed.</li><li>Provide additional office support for events, special projects, and clerical needs.</li></ul>
