16 results for Customer Experience Specialist in Murrieta, CA

Customer Success Specialist

San Diego, CA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a Customer Success Specialist for our non-profit organization to provide outstanding support to individuals seeking assistance and information about our programs. This role interacts regularly with clients, community members, and service partners via phone, email, and in-person, utilizing empathy and strong communication skills to connect people with resources and ensure a positive experience. Key Responsibilities:<ul><li>Respond to inquiries from clients and community stakeholders, offering information about the non-profit’s services and programs.</li><li>Assess needs and provide referrals to appropriate community resources.</li><li>Maintain accurate records of client interactions and service requests.</li><li>Ensure compliance with privacy, confidentiality, and organizational procedures.</li><li>Contribute to process improvements and training to support service delivery.</li><li>Assist with outreach and program promotion efforts as needed.</li><li>Collaborate effectively with internal teams and external partners to resolve issues and enhance client outcomes.</li><li>Handle difficult or sensitive client situations with professionalism and compassion.</li></ul>
2026-04-01T00:00:00Z

Customer Success Specialist

Irvine, CA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Customer Success Specialist to join our team on a contract basis in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. If you have a strong background in customer service and enjoy fostering positive relationships, this position offers an excellent opportunity to contribute your expertise in a dynamic environment. Responsibilities: • Deliver exceptional customer service through various channels, including phone and email, ensuring timely and accurate responses to inquiries. • Troubleshoot and resolve connectivity issues, providing clear guidance and support to customers. • Manage multiple web browsers effectively to assist with customer requests and online problem-solving. • Handle email correspondence professionally, maintaining a high level of clarity and attention to detail. • Collaborate with internal teams to ensure customer concerns are addressed promptly and efficiently. • Maintain detailed records of customer interactions and solutions provided for future reference. • Proactively identify opportunities to enhance the customer experience and implement improvements. • Educate customers on best practices and available resources to optimize their experience. • Track and analyze customer feedback to identify trends and recommend actionable solutions. • Ensure adherence to company policies and procedures while delivering personalized service.
2026-04-02T00:00:00Z

Customer Service Specialist

Vista, CA
onsite
Temporary
24 - 28 USD / Hourly
The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day. Key Responsibilities<ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
2026-03-13T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary
22 - 26 USD / Hourly
Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.Our client, a growing consumer-focused brand, is seeking a Customer Service Representative who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity. Key Responsibilities<ul><li>Manage inbound customer inquiries via phone, email, and chat</li><li>Resolve issues related to orders, products, and account support</li><li>Maintain detailed CRM records and customer interaction history</li><li>Collaborate cross-functionally with operations and logistics teams</li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a high-quality, solution-oriented customer experience</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-04-01T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing both inbound and outbound communications efficiently. If you have a passion for helping others and thrive in a dynamic environment, we encourage you to apply. Responsibilities:• Handle approximately 10 inbound calls daily, providing prompt and detail-oriented assistance.• Conduct 30 to 80 outbound calls per day once fully trained, ensuring follow-up and resolution for customer inquiries.• Send follow-up links and guide customers through next steps effectively.• Maintain accurate and timely order entry using Salesforce and other systems.• Deliver exceptional customer service, addressing client needs and concerns with a positive attitude.• Collaborate with team members to ensure seamless communication and workflow.• Adhere to company policies and procedures while handling sensitive customer information.• Utilize call center tools to optimize customer interactions and improve efficiency.• Continuously seek opportunities to enhance customer experience and satisfaction.
2026-03-27T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary
24.225 - 28.05 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Ontario, California. In this long-term contract role, you will play a key part in delivering exceptional service to our customers by addressing inquiries, processing orders, and ensuring smooth communication. This position is an excellent opportunity to contribute to a thriving manufacturing environment while developing strong customer relationships. Responsibilities:• Respond promptly to inbound customer inquiries via phone and email, ensuring a positive experience.• Manage order entry and processing with accuracy and attention to detail.• Address customer concerns and provide solutions with attention to detail and in a timely manner.• Handle both inbound and outbound calls to support customer needs effectively.• Collaborate with internal teams to resolve issues and improve service delivery.• Maintain thorough knowledge of company products and services to assist customers efficiently.• Document customer interactions and transactions in the system for accurate record-keeping.• Identify opportunities to enhance customer satisfaction and escalate complex issues when necessary.• Uphold the company's commitment to excellent service standards in every interaction.Light experience/knowledge in HR functions such as compliance for labor laws, investigations and corrective action, and benefits.
2026-04-02T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary
23 - 25 USD / Hourly
Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
2026-03-13T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment. Key Responsibilities:<ul><li>Provide prompt and courteous customer support via phone, email, and chat</li><li>Address customer inquiries, resolve complaints, and ensure positive experiences</li><li>Maintain accurate records of interactions, transactions, and feedback</li><li>Collaborate with team members and other departments to solve customer concerns</li><li>Assist with order processing, returns, and account management</li><li>Stay informed about products, services, and company policies</li><li>Uphold confidentiality and professionalism in all customer interactions</li></ul>
2026-03-31T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19.5 - 21 USD / Hourly
Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply. Key Responsibilities:<ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul>
2026-03-19T00:00:00Z

Customer Service Representative

San Marcos, CA
onsite
Temporary
21 - 25 USD / Hourly
In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a Customer Service Representative to support patient coordination and administrative communication. This role is ideal for someone who can balance professionalism, empathy, and accuracy while working in a structured, fast-paced environment. Key Responsibilities<ul><li>Handle patient inquiries, scheduling, and appointment coordination</li><li>Maintain accurate patient records and documentation</li><li>Verify information and support administrative workflows</li><li>Communicate clearly with patients, providers, and internal teams</li><li>Ensure compliance with confidentiality and healthcare regulations</li><li>Provide a calm, solution-focused experience for patients</li></ul>
2026-03-27T00:00:00Z

Contact Center Operations Analyst

Irvine, CA
onsite
Contract / Temporary to Hire
21.47 - 24.86 USD / Hourly
We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration. Responsibilities: • Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations. • Oversee user account management, permissions, and system settings to ensure proper access and functionality. • Monitor system performance and address operational issues promptly to maintain efficiency. • Analyze campaign performance and escalate concerns to relevant teams as needed. • Resolve technical issues related to call flows and integrated platforms. • Perform system hygiene tasks, including cleanup and updates to configurations. • Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities. • Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards. • Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges. • Document system configurations, call flows, and campaign settings for future reference and training purposes.
2026-03-26T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-04-01T00:00:00Z

Account Specialist

San Diego, CA
onsite
Temporary
28 - 33 USD / Hourly
Our client is a dynamic organization recognized for its commitment to service excellence and operational efficiency. They are seeking an Account Specialist to join their collaborative team. If you’re detail-oriented and thrive in a fast-paced environment, this opportunity may be right for you. Key Responsibilities:<ul><li>Manage daily account operations, including processing invoices, payments, and reconciliations.</li><li>Maintain accurate records and ensure compliance with company policies.</li><li>Assist in resolving customer inquiries and discrepancies efficiently.</li><li>Support month-end close processes and generate routine reports for management.</li><li>Collaborate with internal departments to support financial and administrative functions.</li><li>Identify process improvement opportunities to enhance workflow.</li></ul>
2026-03-20T00:00:00Z

Account Specialist

Del Mar, CA
onsite
Temporary
25 - 27 USD / Hourly
Our company is seeking a reliable and detail-oriented Account Specialist to join our Finance & Accounting team. This role is ideal for professionals who excel in managing account relationships, processing financial transactions, and supporting organizational goals. Key Responsibilities:<ul><li>Handle daily account management activities, including processing transactions and resolving account discrepancies</li><li>Manage client or vendor communications, ensuring timely issue resolution</li><li>Maintain accurate records and update account information in relevant systems</li><li>Assist in preparing reports and analyzing financial data as requested</li><li>Support month-end close and reconciliation procedures</li></ul>
2026-03-20T00:00:00Z

Patient Services Representative

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
About the Role: Our client, a leading healthcare organization, is seeking a Patient Services Representative to provide exceptional support to patients while ensuring smooth operations of the clinic. This role is ideal for someone with strong administrative skills, excellent communication abilities, and a passion for patient care.Key Responsibilities:<ul><li>Greet and check in patients, ensuring a positive and welcoming experience.</li><li>Schedule and manage patient appointments, follow-ups, and reminders.</li><li>Answer phones, respond to patient inquiries, and provide information regarding services.</li><li>Maintain accurate patient records in electronic health systems (EHR/EMR).</li><li>Coordinate with clinical and administrative staff to ensure timely patient flow.</li><li>Assist with insurance verification, billing questions, and payment processing as needed.</li><li>Support patient referrals and follow-up care coordination.</li><li>Handle sensitive patient information with confidentiality and professionalism.</li></ul>
2026-03-17T00:00:00Z