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14 results for Customer Experience Specialist in Murrieta, CA

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A leading manufacturing company in North County San Diego is expanding its customer support team and is looking for a Customer Support Specialist who enjoys solving problems, building relationships, and keeping orders moving. This role is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with Sales, Production, Shipping, and Purchasing to ensure customers receive outstanding service from start to finish. You'll be more than just the voice answering the phone—you'll become a trusted resource for customers while helping coordinate orders, product availability, and delivery timelines. ResponsibilitiesCustomer Support<ul><li>Serve as the primary point of contact for customers via phone and email</li><li>Provide updates regarding production schedules, inventory availability, and shipment status</li><li>Process customer requests, returns, and warranty inquiries</li><li>Build lasting relationships by delivering prompt and professional service</li><li>Resolve customer concerns while maintaining a positive customer experience</li></ul>Operations Support<ul><li>Coordinate with manufacturing and warehouse teams regarding order fulfillment</li><li>Monitor open orders and communicate delays proactively</li><li>Maintain customer accounts within the ERP system</li><li>Generate reports and assist with administrative projects</li><li>Support Sales with quotes, documentation, and account maintenance</li></ul>
2026-07-27T00:00:00Z

Customer Success Representative

Encinitas, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
A fast-growing software company in Leucadia is looking for a Customer Success Representative who enjoys helping customers get the most out of innovative technology solutions. This role is much more than answering questions—you'll become a trusted partner to clients by providing exceptional service, resolving issues, and ensuring a seamless customer experience from start to finish. If you enjoy working in a collaborative environment where every interaction matters and want to grow your career with a company that values internal advancement, we'd love to meet you.ResponsibilitiesCustomer Success<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and chat</li><li>Guide customers through account setup and product features</li><li>Resolve billing, account, and service-related questions</li><li>Document customer interactions within the CRM system</li><li>Collaborate with Sales and Technical Support to resolve escalated issues</li></ul>Administrative Support<ul><li>Maintain accurate customer records</li><li>Generate customer reports and account summaries</li><li>Monitor customer satisfaction metrics</li><li>Assist with customer onboarding projects</li></ul>
2026-07-17T00:00:00Z

Client Relations Specialist

Oceanside, CA
onsite
Temporary / Contract
25 - 33 USD / Hourly
A growing commercial property management company is looking for a Client Relations Specialist to support tenants, vendors, and property managers across a diverse portfolio of office and retail properties. This position is ideal for someone who enjoys building relationships, solving problems, and creating positive experiences for clients every day. You'll work closely with property management, accounting, and maintenance teams while helping ensure tenant requests are handled promptly and professionally.ResponsibilitiesClient Relations<ul><li>Respond to tenant inquiries by phone and email</li><li>Coordinate maintenance requests and follow up on service completion</li><li>Communicate with vendors regarding work orders and scheduling</li><li>Maintain detailed records of client interactions</li><li>Build strong relationships through proactive communication and follow-up</li></ul>Administrative Responsibilities<ul><li>Prepare service reports and correspondence</li><li>Update tenant information within the property management system</li><li>Assist with lease documentation and administrative projects</li><li>Support office operations as needed</li></ul>
2026-07-17T00:00:00Z

Customer Care Coordinator

Escondido, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
A growing commercial construction company is looking for a Customer Care Coordinator to become the communication hub between clients, project managers, and field teams. This position is perfect for someone who enjoys staying organized, solving problems quickly, and creating a positive experience for customers throughout active construction projects. No two days are the same. You'll work closely with internal departments to coordinate schedules, answer customer questions, and help projects stay on track from kickoff through completion.Responsibilities<ul><li>Respond to customer inquiries regarding projects, scheduling, and service requests</li><li>Coordinate communication between customers and project managers</li><li>Track project updates and provide timely status reports</li><li>Schedule appointments, inspections, and follow-up visits</li><li>Maintain detailed customer records and project documentation</li><li>Assist with proposal preparation and contract administration</li><li>Process work orders and update CRM software</li><li>Support office operations with administrative tasks as needed</li></ul>
2026-07-27T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
A growing distribution and logistics company in Oceanside is seeking a Customer Service Representative to support clients, process orders, and provide exceptional service throughout the customer experience. This is a fantastic opportunity for someone who enjoys problem-solving, communicating with customers, and working in a collaborative office environment.You'll become an important member of a team dedicated to delivering outstanding service while helping customers receive timely and accurate support. ResponsibilitiesCustomer Support<ul><li>Respond to customer inquiries via phone, email, and online requests</li><li>Process customer orders and provide order status updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Coordinate with warehouse and shipping teams regarding deliveries</li><li>Maintain accurate customer records within the CRM system</li></ul>Administrative Support<ul><li>Prepare reports and customer documentation</li><li>Process returns, credits, and service requests</li><li>Monitor customer accounts and follow up on outstanding issues</li><li>Assist with office projects as assigned</li></ul>
2026-07-20T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Customer Service Representative to support daily order and account coordination for a busy team in California. This contract-to-permanent opportunity is ideal for someone who enjoys balancing customer communication, order accuracy, and cross-functional follow-up in a fast-paced office setting. The person in this role will help maintain product availability awareness, manage high-volume inquiries, and ensure timely service through strong attention to detail and dependable administrative support. Responsibilities: • Monitor product availability and confirm stock status to support customer requests and order fulfillment. • Coordinate closely with the shipping team to track outgoing orders and help ensure deliveries arrive as scheduled. • Enter and update customer, order, and inventory information accurately using alphanumeric data entry systems. • Respond to a steady volume of inbound calls each day while providing attentive and solutions-focused customer support. • Use Microsoft Dynamics AX to locate product details, review records, and assist with order-related inquiries. • Process order entry activities and maintain organized documentation for customer transactions and service requests. • Communicate with internal departments to resolve issues involving inventory, shipment timing, or account questions. • Provide consistent administrative support while managing multiple priorities in a deadline-driven environment.
2026-07-29T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-07-31T00:00:00Z

Collections & Customer Account Specialist

Elfin Forest, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Put Your Customer Service Skills to Work in an Accounting EnvironmentA rapidly growing distribution company is looking for a Collections & Customer Account Specialist to join its finance team. This position blends business-to-business collections with customer account management, making it an excellent fit for someone who enjoys relationship building just as much as problem-solving. Rather than simply collecting payments, you'll serve as a trusted resource for customers by researching account issues, coordinating with internal departments, and helping maintain strong business relationships while improving cash flow. Responsibilities<ul><li>Contact customers regarding outstanding invoices through phone and email</li><li>Review aging reports and prioritize collection activities</li><li>Research payment discrepancies and billing questions</li><li>Process credit memos and account adjustments</li><li>Partner with Sales and Customer Service to resolve customer concerns</li><li>Document collection efforts and maintain detailed account notes</li><li>Prepare weekly aging and collections reports</li><li>Assist with additional accounts receivable projects during month-end</li></ul>
2026-07-28T00:00:00Z

Employee Experience Coordinator

Escondido, CA
onsite
Temporary / Contract
25 - 33 USD / Hourly
A growing manufacturing company is looking for an Employee Experience Coordinator to support Human Resources initiatives that enhance employee engagement, onboarding, recognition, and internal communications. This is an ideal opportunity for someone who enjoys creating positive employee experiences while developing a career in Human Resources. You'll work closely with HR leadership to coordinate programs that make a meaningful impact on employees across the organization.Responsibilities<ul><li>Coordinate new hire onboarding and orientation programs</li><li>Organize employee recognition events and engagement initiatives</li><li>Assist with HRIS data entry and personnel record maintenance</li><li>Support benefits enrollment and employee communications</li><li>Coordinate training sessions and company meetings</li><li>Prepare HR reports and maintain confidential employee files</li><li>Assist with recruiting, interview scheduling, and onboarding logistics</li><li>Support special HR projects and continuous improvement initiatives</li></ul>
2026-07-21T00:00:00Z

Member Services Representative

Escondido, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
A well-established healthcare organization is seeking a compassionate and detail-oriented Member Services Representative to support patients and members by providing exceptional service and administrative assistance. This is an excellent opportunity for someone who enjoys helping others while working in a professional medical environment.You'll become an important resource for patients by answering questions, coordinating appointments, and ensuring every interaction reflects the organization's commitment to outstanding care.ResponsibilitiesPatient & Member Support<ul><li>Answer incoming calls regarding appointments, eligibility, and benefits</li><li>Schedule patient visits and update demographic information</li><li>Verify insurance information and explain basic coverage details</li><li>Resolve member concerns with professionalism and empathy</li><li>Document all customer interactions accurately</li></ul>Office Support<ul><li>Maintain electronic patient records</li><li>Coordinate referrals and authorizations</li><li>Process incoming documentation and correspondence</li><li>Support front office operations during peak hours</li></ul>
2026-07-17T00:00:00Z

IT Support Specialist

San Diego, CA
onsite
Temporary / Contract
30 - 34 USD / Hourly
Our client is seeking a reliable and hands-on Part-Time IT Support Specialist to provide day-to-day technical support for employees and office technology needs. This role is ideal for someone with strong helpdesk experience, excellent customer service skills, and the ability to manage a variety of IT support tasks in a fast-paced environment. The position will begin at approximately 15 hours per week, with the opportunity to extend hours based on client demand. Key Responsibilities:<ul><li>Provide general IT support for end users, including troubleshooting hardware, software, and basic network issues</li><li>Deliver helpdesk-level support and respond to employee technical requests in a timely manner</li><li>Provision and configure laptops for new hires, including setup, imaging, and deployment</li><li>Set up and manage employee accounts within Microsoft, including Entra ID</li><li>Support conference room technology and audiovisual equipment as needed for meetings and events</li><li>Maintain and track IT inventory, including laptops, peripherals, and related equipment</li><li>Assist with onboarding and offboarding technical processes</li><li>Document support issues, resolutions, and inventory updates as needed</li></ul>
2026-07-11T00:00:00Z

IT Help Desk Support Specialist

Irvine, CA
onsite
Temporary / Contract
25 - 40 USD / Hourly
Desktop Support Technician IILocation: Irvine, CADepartment: Information TechnologyReports To: IT ManagerPosition SummaryWe are seeking a skilled and customer-focused Desktop Support Technician II to provide advanced technical support for end users across the organization. This role serves as a primary escalation point for Tier I support issues and is responsible for troubleshooting hardware, software, network connectivity, and endpoint-related issues. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced environment.Key Responsibilities<ul><li>Provide Tier II support for desktops, laptops, mobile devices, printers, and related peripherals.</li><li>Diagnose and resolve complex hardware, software, operating system, and application issues.</li><li>Install, configure, maintain, and upgrade workstations, software, and equipment.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and access within Active Directory and Azure Active Directory (Entra ID).</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Troubleshoot network connectivity issues, including VPN, Wi-Fi, and basic LAN/WAN problems.</li><li>Document incidents, resolutions, and procedures within the IT ticketing system.</li><li>Escalate issues to appropriate teams when necessary and track resolution through completion.</li><li>Maintain inventory of IT assets and assist with technology refresh initiatives.</li><li>Support conference room technology, audio/video equipment, and meeting room setups.</li><li>Participate in after-hours support, maintenance activities, and on-call rotations as required.</li><li>Follow company security policies and assist with endpoint compliance initiatives.</li></ul>
2026-07-30T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Digital Marketing Specialist to join our team on a Contract basis. This part-time opportunity, averaging about 30 hours per week onsite, is ideal for a detail-oriented marketing specialist who can blend strategy, execution, and analysis to support business growth. The position will focus on strengthening brand visibility, generating leads, and advancing marketing initiatives within the energy and infrastructure space. Responsibilities: • Design and carry out multi-channel marketing programs that support business objectives and increase market awareness. • Conduct ongoing research on industry developments, customer behavior, and competing organizations to shape campaign direction. • Create and manage lead generation efforts that help attract prospects and improve conversion opportunities. • Work closely with sales, product, and customer-facing teams to ensure marketing activities align with broader company priorities. • Monitor campaign results, evaluate key performance indicators, and present recommendations to improve future performance. • Organize and support promotional activities such as webinars, industry events, and trade shows to expand audience engagement. • Uphold brand consistency across digital and print materials, ensuring messaging and visual presentation remain cohesive. • Develop and manage digital initiatives across platforms such as Google Ads, email marketing, social media, and HubSpot. • Produce or coordinate marketing content and creative assets using tools such as Canva or Adobe Creative Suite to support campaigns.
2026-07-30T00:00:00Z