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17 results for Customer Experience Specialist in Murrieta, CA

Customer Success Specialist

Oceanside, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Turn Great Customer Service Into Long-Term RelationshipsWe're partnering with an innovative technology company that's growing its Customer Success team. This isn't your typical customer service position—you'll become a trusted resource for customers, helping them navigate products, answer questions, and build lasting relationships.If you're naturally curious, enjoy problem-solving, and like working in a collaborative environment where every day is different, we'd love to connect with you. What You'll DoCustomer Support<ul><li>Respond to customer inquiries by phone, email, and chat</li><li>Guide customers through product features and account questions</li><li>Troubleshoot issues and coordinate resolutions with internal teams</li><li>Build long-term relationships with assigned accounts</li><li>Document customer interactions within the CRM system</li></ul>Administrative Responsibilities<ul><li>Maintain accurate customer records</li><li>Prepare account reports and follow-up documentation</li><li>Assist with onboarding new clients</li><li>Support cross-functional teams with special projects</li></ul>
2026-06-29T00:00:00Z

Customer Success Coordinator

Carlsbad, CA
remote
Temporary / Contract
24 - 28 USD / Hourly
Help Clients Get the Most From Their InvestmentA rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul>Administrative & Project Support<ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

Corona, CA
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment. Responsibilities:• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable information.• Provide attentive, service-focused support by addressing questions with empathy and guiding customers toward appropriate next steps.• Coordinate with internal departments to pass along customer information clearly and support timely follow-up.• Help balance workload demands across the team to improve response times and maintain a consistent customer experience.• Use remote communication and productivity tools to stay aligned with team activities and daily service expectations.
2026-06-30T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine , California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The ideal candidate brings a service-focused mindset, strong communication skills, and the ability to stay organized in a fast-moving environment. Responsibilities:• Speak with prospective borrowers to gather initial information and create a strong first impression during each interaction.• Use a guided question process to evaluate basic lending qualifications such as income, credit profile, and borrowing intent.• Record customer details accurately in internal platforms, including CRM and loan-related systems.• Direct suitable applicants to the appropriate Loan Officer so the process can continue efficiently.• Manage a steady mix of inbound and outbound calls while meeting daily productivity and conversion goals.• Provide clear, effective communication that helps customers understand next steps and feel supported throughout the conversation.• Maintain organized records and complete data entry tasks with a high level of accuracy and attention to detail.
2026-07-01T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, maintenance-related concerns, and general service needs in Tustin, California. This is a Long-term Contract opportunity with an initial 90-day assignment and potential for extension, offering a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. The ideal candidate brings a service-first mindset, communicates with empathy, and can manage a high volume of resident interactions while maintaining accuracy and professionalism. Responsibilities: • Respond to incoming and outgoing resident communications regarding maintenance matters, account questions, and general service requests. • Deliver thoughtful and courteous support that helps residents feel heard, informed, and assisted throughout each interaction. • Investigate concerns, identify appropriate next steps, and work toward timely resolution of complaints, inquiries, and service issues. • Maintain detailed and accurate records of conversations, updates, and outcomes within internal platforms and databases. • Manage a steady call volume while focusing on efficient problem-solving and a high-quality customer experience. • Partner with cross-functional teams to gather information, coordinate actions, and resolve resident matters effectively. • Follow up with residents after providing assistance to confirm questions have been addressed and expectations have been met. • Learn and navigate multiple software applications to document activity, access account details, and process information correctly. • Contribute to a collaborative team environment by working effectively with colleagues across departments.
2026-07-01T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-07-01T00:00:00Z

Customer Service Representative

Cardiff-by-the-Sea, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We're partnering with a growing consumer products company that's expanding its Customer Experience team. As a Customer Service Representative, you'll become a trusted resource for customers by providing timely support, resolving questions, and ensuring every interaction leaves a positive impression. This is an excellent opportunity for someone who enjoys working with people, thrives in a collaborative environment, and takes pride in delivering exceptional service. ResponsibilitiesCustomer Support<ul><li>Respond to inbound phone calls, emails, and online customer inquiries</li><li>Assist customers with orders, product information, returns, and account updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Escalate complex issues to the appropriate internal departments</li><li>Maintain a high level of customer satisfaction through proactive communication</li></ul>Administrative Responsibilities<ul><li>Update customer records within CRM software</li><li>Process orders, returns, and service requests</li><li>Track customer interactions and maintain accurate documentation</li><li>Assist with special projects and reporting as needed</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
A rapidly growing home services company is seeking a Customer Service Representative to support scheduling, customer communications, and service coordination efforts. This role is ideal for someone who enjoys helping customers, managing multiple priorities, and creating positive customer experiences.The successful candidate will be an important part of the customer journey, helping coordinate service requests and ensuring customers receive timely and professional support.ResponsibilitiesCustomer Relations<ul><li>Answer inbound calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate technician dispatches</li><li>Provide updates regarding appointments and service timelines</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain detailed customer notes and service records</li></ul>Administrative Functions<ul><li>Enter and update customer information accurately</li><li>Process service requests and work orders</li><li>Assist with reporting and operational support activities</li><li>Coordinate communication between customers and field teams</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

San Marcos, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A growing medical device manufacturer is seeking a Customer Service Representative to support customers, distributors, and internal sales teams. This position plays a critical role in ensuring customer orders are processed accurately and inquiries are resolved efficiently. The ideal candidate enjoys problem-solving, communicating with customers, and being part of a fast-paced environment where attention to detail and responsiveness are highly valued.ResponsibilitiesCustomer Support<ul><li>Serve as the primary point of contact for customer inquiries via phone and email</li><li>Process customer orders, returns, and product requests</li><li>Provide order status updates and shipping information</li><li>Resolve customer concerns professionally and efficiently</li><li>Coordinate with operations and logistics teams regarding order fulfillment</li></ul>Administrative Support<ul><li>Maintain customer records within CRM and ERP systems</li><li>Generate reports and assist with documentation requests</li><li>Support sales and account management teams</li><li>Ensure data accuracy within customer databases</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in California. This contract opportunity with the potential to become permanent is ideal for someone who enjoys assisting customers, handling a steady volume of inbound calls, and delivering attentive support in a call center setting. The person in this role will help resolve questions, address service-related concerns, and contribute to a positive customer experience during standard hours of 7:00 a.m. to 4:00 p.m. Responsibilities: • Respond to incoming customer calls promptly and courteously while providing accurate information and support • Assist customers with questions related to products, orders, warranties, and general service concerns • Handle complaint situations effectively and work toward fair, timely resolutions • Document customer interactions clearly and maintain up-to-date records in company systems • Use Microsoft Office and internal service platforms to track activity and complete daily tasks • Escalate more complex customer issues when needed to ensure appropriate follow-up • Maintain a dependable onsite presence and support team service goals throughout the workday
2026-07-01T00:00:00Z

Client Services Representative

Escondido, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Build Meaningful Client Relationships with a Company That Values Exceptional ServiceA growing financial services organization is seeking a Client Service Representative to provide high-touch support to clients while assisting advisors and internal teams with daily operations. This position is ideal for someone who enjoys building relationships, managing multiple priorities, and delivering an outstanding client experience.The successful candidate will serve as a key point of contact and help ensure every client interaction is handled with professionalism and care.ResponsibilitiesClient Relations<ul><li>Welcome clients and provide exceptional customer service by phone, email, and in person</li><li>Coordinate appointments and maintain advisor calendars</li><li>Assist clients with account documentation and service requests</li><li>Follow up on outstanding items and ensure timely resolution</li><li>Build strong, long-term client relationships through consistent communication</li></ul>Administrative Support<ul><li>Maintain confidential client records and documentation</li><li>Prepare reports, correspondence, and presentation materials</li><li>Update CRM and client databases</li><li>Assist with office operations and special projects</li></ul>
2026-07-01T00:00:00Z

Employee Experience Coordinator

Vista, CA
onsite
Temporary / Contract
29 - 36 USD / Hourly
A rapidly growing manufacturing company is looking for an Employee Experience Coordinator to help support recruiting, onboarding, internal events, and employee engagement initiatives. This role combines Human Resources, office administration, and employee support into one highly collaborative position.You'll work alongside leadership to ensure employees have a seamless experience from their first interview through every stage of their career.ResponsibilitiesEmployee Engagement<ul><li>Coordinate employee recognition programs and company events</li><li>Assist with onboarding and orientation sessions</li><li>Maintain employee files and HR documentation</li><li>Support internal communications and training initiatives</li></ul>Administrative Support<ul><li>Schedule interviews and meetings</li><li>Prepare reports and presentations</li><li>Assist with HR projects and compliance tracking</li><li>Coordinate office operations and vendor communication</li></ul>
2026-06-29T00:00:00Z

Customer Service Representative II

Carlsbad, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Are you someone who thrives on solving problems, enjoys digging into technical issues, and takes pride in delivering an exceptional customer experience? We’re partnering with a growing organization looking for a Customer Service Representative II to serve as a trusted resource and brand ambassador for both internal teams and external customers. This is more than just a customer service role—this is your chance to become a go-to expert, helping customers navigate products and systems while ensuring every interaction reflects professionalism, efficiency, and care.What You’ll Be Doing<ul><li>Provide technical support and troubleshooting assistance to customers via phone, email, and internal channels</li><li>Respond to and resolve inquiries from both internal stakeholders and external clients in a timely, knowledgeable manner</li><li>Serve as a brand authority, ensuring consistent messaging and a high-quality customer experience</li><li>Document interactions, cases, and resolutions within the company’s CRM system</li><li>Partner cross-functionally with operations, sales, and technical teams to resolve complex issues</li><li>Utilize ERP and business management systems to track orders, updates, and customer data</li><li>Assist with general office and administrative support as needed</li></ul>
2026-06-16T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary to Hire
26.9135 - 31.163 USD / Hourly
We are looking for a Digital Marketing Specialist to join a growing team on a contract-to-permanent basis. This role is ideal for a marketing specialist who combines strong campaign execution skills with strong written communication and a data-driven mindset. You will help elevate digital outreach efforts across paid and email channels while using performance insights to refine strategy and improve results. Responsibilities: • Develop and manage digital marketing initiatives across paid search, email, and related online channels to support business growth. • Create compelling marketing copy and campaign content that aligns with brand voice and engages target audiences. • Monitor campaign performance using analytics tools and translate findings into practical optimization recommendations. • Oversee Google Ads and search advertising activities, including campaign setup, budget tracking, keyword refinement, and performance improvement. • Build, schedule, and evaluate email campaigns to strengthen audience engagement and drive measurable response. • Partner with internal stakeholders to coordinate marketing priorities, timelines, and deliverables across ongoing projects. • Analyze channel metrics and prepare clear reporting that highlights trends, outcomes, and next steps for improvement.
2026-06-30T00:00:00Z

Digital Marketing Specialist

Orange, CA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Digital Marketing Specialist to support marketing initiatives for a contract position based in Orange, California. This role is ideal for someone who can blend analytical insight with campaign execution to strengthen digital performance across paid media and email channels. The successful candidate will help drive audience engagement, monitor results, and refine strategies using data-driven recommendations. Responsibilities:• Plan, launch, and optimize digital marketing campaigns across paid search and related online channels to improve reach and conversion performance.• Use Google Ads and Google AdWords tools to manage campaign settings, budgets, keyword strategies, and ad effectiveness.• Track campaign outcomes through Google Analytics, translating performance data into actionable recommendations for marketing improvements.• Develop and execute email campaign initiatives that support customer engagement, lead generation, and retention goals.• Evaluate audience behavior and campaign trends to identify opportunities for stronger targeting and messaging.• Partner with internal stakeholders to align digital efforts with broader marketing objectives and timelines.• Prepare clear performance summaries that highlight results, insights, and next-step recommendations for ongoing campaigns.
2026-06-29T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary to Hire
22.9615 - 26.587 USD / Hourly
We are looking for an Email Marketing Specialist to join our team in Irvine, California in a contract capacity with the potential for a permanent role. This role is ideal for someone who thrives in a fast-moving marketing environment, keeps campaigns organized, and ensures deliverables are completed accurately and on schedule. You will work with regional and corporate partners to support campaign execution, maintain quality standards, and help improve day-to-day marketing workflows. Responsibilities:• Partner with regional marketing stakeholders to organize incoming requests, manage timelines, and keep campaign deliverables moving toward completion.• Track active projects closely, identify scheduling or production risks early, and raise concerns promptly to help prevent delays.• Review marketing materials with internal teams to verify accuracy, support proofing efforts, and secure final sign-off before launch.• Collaborate with division and regional partners to strengthen audience segmentation and improve targeting approaches for digital initiatives.• Serve as a key point of coordination between regional marketing groups and corporate marketing operations to promote alignment across processes.• Prepare regular updates that highlight progress, challenges, and opportunities to improve efficiency within campaign execution workflows.• Support the delivery of digital marketing initiatives, including email and paid media activities, while maintaining consistency with brand and business goals.• Use marketing and project management tools to organize assets, document status, and maintain clear visibility across multiple concurrent assignments.
2026-06-18T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary / Contract
30.0865 - 34.837 USD / Hourly
We are looking for a part-time Digital Marketing Specialist to support targeted brand and campaign initiatives for a long-term contract opportunity based in Irvine, California. This part-time role will focus on creating compelling marketing materials, strengthening digital presence, and helping deliver strategic programs that elevate visibility and engagement. The ideal candidate brings hands-on experience across digital advertising, analytics, content development, and website optimization, along with the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Plan and carry out digital marketing campaigns designed to promote technology-focused services and solutions across relevant channels.• Create original marketing content, including customer success stories and supporting materials, tailored to brand and audience needs.• Develop structured messaging resources that help ensure consistent communication across campaigns and content.• Partner with internal stakeholders to improve website content and user experience, including updates that support branded web initiatives.• Coordinate with external and internal partners to gather, organize, and prepare video assets for marketing use.• Monitor campaign activity and performance metrics using analytics tools, and recommend adjustments to improve results.• Support email marketing efforts by helping build, review, and optimize outreach campaigns for engagement and conversion.• Contribute to search visibility efforts through on-page SEO improvements and platform-based optimization activities.
2026-07-01T00:00:00Z