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13 results for Customer Experience Specialist in Murrieta, CA

Customer Support Specialist

Elfin Forest, CA
onsite
Temporary / Contract
21 - 28 USD / Hourly
In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility. Key Responsibilities<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
2026-05-01T00:00:00Z

Client Experience Coordinator

Rancho Santa Fe, CA
onsite
Temporary / Contract
22 - 30 USD / Hourly
There’s a difference between customer service and client experience—and this role is built around that difference. We’re looking for a Client Experience Coordinator who can manage communication, organization, and follow-through at a high level.In this position, you’ll serve as a central point of contact for clients while also supporting internal teams. Your ability to stay organized, communicate clearly, and anticipate needs will directly impact how clients experience the company from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions</li><li>Coordinate scheduling, confirmations, and follow-ups to ensure a seamless client experience</li><li>Maintain and update client records within CRM systems</li><li>Collaborate with internal teams to resolve issues and ensure timely service delivery</li><li>Track open requests and proactively follow up to ensure completion</li><li>Assist with reporting, documentation, and administrative tracking</li><li>Support process improvements to enhance client experience and efficiency</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment. Responsibilities: • Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers. • Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs. • Send follow-up links and communicate next steps clearly so customers understand how to proceed. • Enter customer and order-related information accurately into internal systems while maintaining detailed records. • Use Salesforce and related tools to track interactions, update account information, and document service activity. • Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
2026-05-14T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment in Irvine, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized, and enjoys helping customers through phone-based interactions. In this role, you will manage inquiries, process orders accurately, and provide responsive support across inbound and outbound calls. Responsibilities: • Handle a steady flow of incoming customer calls and provide timely, attentive assistance • Place outbound calls as needed to follow up on requests, confirm information, or resolve service issues • Enter customer orders into internal systems with close attention to accuracy and completeness • Respond to questions related to products, services, order status, and general account support • Document customer interactions clearly to maintain accurate service records and support continuity • Work efficiently within a call center setting while meeting quality and responsiveness expectations
2026-05-15T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-05-15T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Overview: Robert Half is partnering with a leading insurance organization seeking a Client Services Representative to join their team. This role is focused on delivering a high level of customer support to clients, resolving inquiries, and ensuring a smooth and positive service experience. The ideal candidate is proactive, detail-oriented, and enjoys working in a fast-paced, service-driven environment.This is a great opportunity for someone who thrives on helping others, solving problems, and building strong client relationships.Key Responsibilities:<ul><li>Serve as the primary point of contact for client inquiries via phone and email</li><li>Provide timely, accurate responses regarding policies, account updates, and general service questions</li><li>Assist clients with account changes, documentation requests, and service-related needs</li><li>Collaborate with internal teams to resolve client issues and ensure follow-through</li><li>Maintain detailed and accurate records of client interactions and updates in internal systems</li><li>Monitor incoming requests and prioritize based on urgency and service standards</li><li>Identify opportunities to improve the client experience and streamline service processes</li><li>Support general administrative tasks related to client account management</li></ul>
2026-05-05T00:00:00Z

Sales Support Specialist

San Diego, CA
onsite
Temporary / Contract
27 - 34 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a detail-oriented and customer-focused Sales Support Specialist with prior construction industry experience. This role supports the sales, estimating, and project teams by managing client communications, coordinating order activity, and ensuring timely and accurate updates throughout the project and sales lifecycle.The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced construction environment where customer service, accuracy, and communication are key.Key Responsibilities<ul><li>Provide administrative and operational support to the sales and project teams within a construction environment</li><li>Serve as a primary point of contact for customers regarding order status, project updates, and general inquiries via phone and email</li><li>Respond promptly to client requests for order tracking, delivery timelines, material availability, and project updates</li><li>Coordinate and communicate updates between internal teams (sales, estimating, operations, and project management) and external clients</li><li>Prepare, organize, and track bids, proposals, contracts, purchase orders, and project documentation</li><li>Maintain accurate and up-to-date records in CRM systems and internal databases</li><li>Support estimating and sales teams with follow-ups, bid status updates, and client communications</li><li>Process and monitor purchase orders, change orders, and invoicing documentation as needed</li><li>Assist in resolving customer issues by investigating order discrepancies and coordinating internal resolution</li><li>Schedule and coordinate meetings, deliveries, and project timelines as needed</li><li>Ensure all client communications are handled professionally, accurately, and in a timely manner</li><li>Support reporting, data entry, and pipeline tracking for active construction projects</li></ul>
2026-05-07T00:00:00Z

Customer Sales Associate

San Diego, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
Job Description:Our client is seeking a motivated and customer-focused Construction Sales Associate to support sales activities, strengthen client relationships, and help drive business growth within a construction-related environment. This role is ideal for someone who understands the importance of responsive service, accurate order support, and relationship-building in a fast-paced industry setting. Key Responsibilities:<ul><li>Support sales efforts by assisting customers with product inquiries, pricing, quotes, and order placement.</li><li>Build and maintain strong relationships with contractors, vendors, and customers.</li><li>Follow up on leads, customer requests, and open quotes to help drive sales activity.</li><li>Coordinate with internal teams to ensure accurate order processing, delivery updates, and issue resolution.</li><li>Prepare sales documentation, enter customer and order information, and maintain accurate account records.</li><li>Respond to customer questions regarding product availability, timelines, and service-related concerns.</li><li>Assist with upselling and cross-selling opportunities based on customer needs and project requirements.</li><li>Provide administrative and operational support to the broader sales team as needed.</li></ul>
2026-05-15T00:00:00Z

Client Services Associate

San Diego, CA
onsite
Temporary / Contract
29 - 35 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a Client Services Associate with strong experience in customer service and construction operations support. This role serves as a key point of contact for clients, ensuring timely communication, accurate order and project updates, and a high level of service throughout the customer lifecycle.The ideal candidate is highly responsive, detail-oriented, and experienced working in a construction environment where coordinating orders, resolving issues, and maintaining strong client relationships are essential. Key Responsibilities<ul><li>Serve as the primary point of contact for clients regarding order status, project updates, service requests, and general inquiries</li><li>Respond to incoming phone calls and emails in a timely, professional manner while providing accurate information and updates</li><li>Provide proactive communication to clients regarding order tracking, delivery timelines, material availability, and project progress</li><li>Coordinate with internal departments (operations, sales, procurement, and project management) to ensure client needs are met</li><li>Research and resolve client issues related to orders, billing discrepancies, service delays, or product availability</li><li>Maintain accurate records of all client interactions, service requests, and order updates in CRM or ERP systems</li><li>Assist with processing and tracking purchase orders, change orders, and related documentation</li><li>Monitor open orders and ensure clients receive timely status updates throughout the lifecycle of each project</li><li>Support scheduling and coordination of deliveries, installations, or service timelines as needed</li><li>Identify service gaps or recurring issues and escalate appropriately to ensure client satisfaction</li><li>Collaborate cross-functionally to ensure smooth communication between field teams, vendors, and customers</li><li>Support reporting and data entry related to client activity, order status, and service metrics</li></ul>
2026-05-07T00:00:00Z

Order Fulfillment Specialist

San Diego, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
Our client is seeking a detail-oriented and customer-focused professional to support order fulfillment, customer service, and sales operations within a construction-related environment. This role is ideal for someone who can manage order processing, respond to customer inquiries, and provide administrative support to the sales team while maintaining accuracy and a high level of service. The ideal candidate is organized, proactive, and comfortable working in a fast-paced setting with multiple priorities.Key Responsibilities:<ul><li>Process customer orders accurately and ensure timely fulfillment in coordination with internal teams and vendors.</li><li>Serve as a primary point of contact for customers regarding product availability, order status, pricing, and delivery updates.</li><li>Support sales operations by preparing quotes, entering orders, updating account information, and assisting with customer follow-up.</li><li>Coordinate with warehouse, logistics, and operations teams to help ensure orders are completed and delivered as expected.</li><li>Resolve customer concerns related to orders, shipments, and product issues in a professional and timely manner.</li><li>Maintain accurate records of customer interactions, order activity, and sales support documentation.</li><li>Assist with inventory-related communication, backorder tracking, and scheduling updates as needed.</li><li>Provide general administrative support to the customer service and sales teams.</li></ul>
2026-05-15T00:00:00Z

Digital Marketing Specialist

Costa Mesa, CA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Digital Marketing Specialist to join a Contract opportunity supporting an insurance organization in Costa Mesa, California. This position is ideal for a paid social expert who can actively build, manage, and refine campaigns across several platforms while using performance insights to guide decisions. The role combines day-to-day campaign execution with analytical thinking, requiring close attention to budget pacing, funnel performance, and channel effectiveness. Responsibilities: • Launch, manage, and refine paid social advertising campaigns across multiple platforms, with a primary emphasis on Meta environments. • Monitor campaign delivery, spending, and key performance indicators to make timely adjustments that improve results. • Evaluate audience behavior and conversion trends to strengthen funnel performance and overall campaign strategy. • Partner with internal stakeholders across different lines of business to align campaign goals, messaging, and targeting plans. • Prepare regular performance updates by translating campaign data into clear reporting and actionable recommendations. • Use Excel and platform reporting tools to analyze large datasets, identify trends, and support optimization decisions. • Expand and manage activity across additional social channels such as TikTok, Reddit, Pinterest, and Snapchat as business needs require. • Maintain hands-on involvement in platform setup, trafficking, testing, and ongoing in-platform optimization in a fast-paced environment.
2026-04-27T00:00:00Z

Quality Specialist

Santa Ana, CA
onsite
Temporary / Contract
48 - 55 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a Quality Specialist to support manufacturing by leading nonconformance triage and MRB (Material Review Board) activities. This role is a blend of hands-on inspection and quality decision-making, focused on quickly evaluating issues, determining disposition, and working cross-functionally to resolve defects. This position plays a key role in improving production flow by reducing unnecessary MRB cases and driving efficient resolution of quality issues. Perform hands-on inspection of mechanical and electronic components (PCBA, assemblies, machined parts)Sit at triage stations to evaluate nonconforming parts in real timeDetermine appropriate disposition:<ul><li>Rework / fix</li><li>Escalate to MRB</li><li>Return to supplier</li><li>Support and progressively take ownership of the MRB process</li><li>Act as a secondary decision-maker on nonconformance disposition</li><li>Partner with Manufacturing and Quality Engineers to troubleshoot issues</li><li>Participate in root cause analysis and corrective actions</li><li>Support RMA and supplier-related quality activities as needed</li><li>Ensure accurate documentation and traceability of nonconforming materials</li><li>Help improve processes to reduce defects and improve throughput</li></ul>
2026-05-01T00:00:00Z

Quality Specialist

Santa Ana, CA
onsite
Temporary / Contract
45 - 60 USD / Hourly
We are looking for a Quality Specialist to join the Product Quality Team in Santa Ana. This Quality Specialist is responsible for monitoring, inspecting, and proposing measures to correct or improve the incoming inspection process to meet quality standards. They are a highly motivated team player willing to support a fast-paced team environment. They will partner across the organization and help prioritize process and product quality issues that impact the effectiveness of the incoming materials inspection process, as well as provide support for end-of-line supplier inspection.As a quality specialist, they are also responsible for monitoring, inspecting, and proposing measures to correct or improve final product quality standards. This role will focus on both product quality issues and process issues that impact efficiencies and completeness of inspection operations. WHAT YOU’LL DO:<ul><li>Manage the site Materials Review Board (MRB) process</li><li>Inspect and verify non-conforming parts at the site and at supplier sites as assigned</li><li>Partner with the site Supplier Quality Engineering organization to support supplier quality control</li><li>Assist in root cause analysis</li><li>Assist in dispositioning non-conforming material and ensure tasks are completed in a timely manner</li><li>Manage internal re-work to support dispositions</li><li>Ensure data collection and entry are accurate and complete for the MRB process</li><li>Communicate process performance and quality issues to key stakeholders to drive improvements</li><li>Execute vendor return material authorizations (RMA) in partnership with warehouse and buyers to ensure material leaves the MRB area for suppliers</li><li>Perform verification of First Article Inspection (FAI) on incoming material and coordinate acceptance of FAI data submitted by suppliers</li><li>Manage quality containment processes for material, tooling, and inspection equipment involved in non-conformances impacting production capacity and capability</li><li>Create inspection plans for incoming material, in-process inspection steps, and end-of-line inspection, as directed by product quality engineers; execute inspection as needed</li><li>Train technicians and inspectors to execute inspection plans and data capture in the process</li><li>Propose, develop, and implement quality assurance policies and procedures and review them with product quality engineers</li><li>Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to company quality policy</li><li>Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation impacting the effectiveness of processes, procedures, and product quality</li></ul>
2026-05-02T00:00:00Z