We are looking for a dedicated Customer Service Representative to join our team in Walterboro, South Carolina. As the first point of contact for our customers and vendors, you will play a vital role in ensuring smooth operations and exceptional service. This is a Contract to permanent position, offering the opportunity to grow within the organization while contributing to our commitment to excellence.<br><br>Responsibilities:<br>• Welcome and assist visitors promptly while managing vendor appointments with attention to detail.<br>• Confirm sales orders and ensure accurate entry into accounting systems.<br>• Maintain customer accounts in sourcing databases, keeping records up to date.<br>• Research and select cost-effective freight carriers to optimize shipping processes.<br>• Organize and file sales orders efficiently in customer files.<br>• Coordinate order details with the warehouse team, ensuring timely pick-ups and shipments.<br>• Prepare shipping labels, manifests, and documentation for outbound deliveries.<br>• Support the sales team by providing assistance with various customer-related tasks.<br>• Process inbound and outbound invoices while maintaining accurate financial records.<br>• Manage online orders, update the company website, and sustain relationships with vendors and distributors.
We are looking for an experienced Financial Services Representative to join our team in Charleston, South Carolina. In this Contract to permanent position, you will play a key role in providing exceptional support to customers while handling banking transactions and assisting with account creation. This role offers an opportunity to grow professionally within the banking industry while delivering excellent service to members.<br><br>Responsibilities:<br>• Process customer transactions efficiently, including deposits, withdrawals, and payments.<br>• Assist members with opening new accounts and guiding them through available banking products.<br>• Deliver high-quality customer service by addressing inquiries and resolving issues promptly.<br>• Ensure compliance with banking regulations and policies in all interactions.<br>• Handle cash accurately and maintain proper cash drawer balancing.<br>• Educate customers on credit union and banking services to help them make informed financial decisions.<br>• Collaborate with team members to achieve customer satisfaction goals.<br>• Maintain detailed and accurate records of transactions and account activities.<br>• Stay informed about updates to banking services and products to provide current information to customers.<br>• Support team efforts in meeting organizational objectives and promoting a positive work environment.