We are looking for a skilled Systems Engineer to oversee cloud and datacenter operations, ensuring smooth functionality and compliance with organizational standards. This role requires a blend of technical expertise and leadership, managing a team of engineers and administrators while maintaining hands-on involvement. This is a long-term contract position based in King of Prussia, Pennsylvania.<br><br>Responsibilities:<br>• Direct daily operations of cloud engineering, systems administration, and organizational resources to ensure efficient task completion.<br>• Lead the incident management process, including triaging, assigning, tracking, and resolving high-priority incidents.<br>• Oversee compliance measures across cloud and infrastructure services to meet organizational standards.<br>• Manage the delivery of project tasks assigned through ServiceNow, ensuring alignment with architectural requirements.<br>• Review and verify the quality of engineering work, addressing technical issues as needed.<br>• Maintain operational tasks such as patching, monitoring, and deployments while balancing team capacity.<br>• Provide technical support and triage for infrastructure issues without unnecessary escalation.<br>• Facilitate daily standups, weekly status updates, and allocate team capacity effectively to meet operational goals.
<p>We are looking for a Senior Software Engineer to help build and enhance scalable products. This role focuses on front-end development while also contributing to service-layer engineering, shared architecture decisions, and cross-functional delivery. The ideal candidate brings deep experience with modern JavaScript frameworks, strong backend proficiency, and a collaborative approach to quality, performance, and engineering excellence.</p><p><br></p><p>Responsibilities:</p><p>• Shape technical design decisions for shared platforms and front-end solutions, ensuring maintainable and scalable architecture.</p><p>• Establish and uphold development standards, interface expectations, and engineering best practices across collaborating teams.</p><p>• Guide peer reviews, provide technical coaching, and support the growth of less experienced developers.</p><p>• Build reusable UI elements and common libraries that improve consistency and accelerate feature delivery.</p><p>• Create and maintain backend services using Java with Spring Boot or Node.js to support application functionality.</p><p>• Coordinate API contracts, data models, and error-handling patterns between user interfaces and backend systems.</p><p>• Contribute actively to agile ceremonies, including planning, backlog refinement, and release execution.</p><p>• Investigate and resolve issues spanning web applications, mobile experiences, APIs, and cloud-based environments.</p><p>• Partner with quality assurance and DevOps teams to enable testable releases, accelerate defect resolution, and strengthen CI/CD workflows.</p>
We are looking for a Sr. Software Engineer to help shape and advance AI-driven software modernization efforts in Exton, Pennsylvania. This role will guide engineering teams on applied AI practices, improve code conversion quality across varied product environments, and contribute to standards that support scalable adoption throughout the organization. The position is well suited for someone who enjoys complex technical analysis, modern automation, and working across a broad mix of legacy and contemporary technologies with a global team.<br><br>Responsibilities:<br>• Assess complex code conversion outcomes, identify areas where automated results need refinement, and make targeted adjustments when necessary to preserve functionality and accuracy.<br>• Improve AI-based modernization workflows by defining effective coding patterns, highlighting risky translation scenarios, and strengthening output quality over time.<br>• Investigate difficult translation issues by comparing behavior across languages, compilers, runtime environments, and platforms to resolve defects or precision gaps.<br>• Build internal utilities, scripts, and automation that increase efficiency, consistency, and visibility across code modernization initiatives.<br>• Design comprehensive validation strategies and resilient test coverage to confirm that transformed code performs correctly and meets expected standards.<br>• Evaluate emerging AI tools and methods on an ongoing basis, recommending enhancements that keep modernization practices effective and current.<br>• Determine practical boundaries of different technologies and approaches so teams can make informed implementation decisions.<br>• Support broader engineering adoption by mentoring developers, sharing technical guidance, and creating learning materials around AI-assisted development practices.
Job Summary Our client is seeking a Senior Software Engineer to lead the design, development, integration, and support of business-critical applications. This role is ideal for a hands-on technical leader who can mentor team members, modernize legacy systems, build scalable cloud-based solutions, and partner closely with business stakeholders to deliver high-quality software that supports evolving operational needs. Based on general knowledge. Primary Responsibilities Provide leadership and mentorship to software engineering team members, fostering a collaborative environment focused on production excellence and continuous product improvement. Evaluate programming and application development requests, determining feasibility and identifying opportunities to enhance existing systems and capabilities. Lead the planning, development, documentation, testing, and deployment of business-critical applications and enhancements. Partner with business stakeholders to clarify operational procedures, define program objectives, and translate requirements into technical solutions. Apply structured analysis and design techniques to create application specifications, including flowcharts, diagrams, and other technical documentation. Share application and domain knowledge across teams to strengthen collaboration between software, infrastructure, and other cross-functional groups. Provide production support, including application monitoring, troubleshooting, and issue resolution. Oversee integrations between internal systems and external platforms, including marketing technology, CRM systems, and third-party SaaS providers. Migrate legacy middleware workflows to secure, modern cloud-based architectures. Build and maintain cloud infrastructure using AWS services such as EC2, S3, Lambda, RDS, VPC, IAM, and CloudFormation/CDK. Implement and support CI/CD pipelines for automated build, test, and deployment using tools such as GitHub Actions. Contribute to front-end feature development using modern JavaScript frameworks such as React. Additional Responsibilities Modify existing code to correct errors, improve performance, and enhance functionality. Analyze applications and programs to improve efficiency and adapt to changing business requirements. Create and maintain comprehensive documentation covering application logic, development processes, and system modifications. Perform business analysis and support user training as needed.
We are looking for a Principal Software Engineer to join our team in Edison, New Jersey. In this role, you will be responsible for shaping the technical direction of our connected equipment platform while delivering high-quality software solutions. This Contract to permanent position offers the opportunity to lead impactful projects, collaborate with cross-functional teams, and contribute to the modernization of our systems. If you're passionate about scalable systems, enjoy mentoring others, and thrive in a fast-paced environment, this could be the perfect opportunity for you.<br><br>Responsibilities:<br>• Provide technical leadership and mentorship to software engineers, fostering collaboration and a culture of excellence.<br>• Develop and implement innovative solutions for complex engineering challenges to enhance system performance.<br>• Build robust mobile, front-end, and back-end software components for our connected equipment platform.<br>• Write clean, efficient, and scalable code, ensuring reliability and optimal performance.<br>• Drive the transition from monolithic systems to scalable microservices architectures, modernizing the platform.<br>• Lead efforts in system architecture design, database development, and strategic technical decisions.<br>• Collaborate with Product Managers to define and prioritize features, ensuring alignment with business goals.<br>• Work closely with senior leadership to address critical business needs through technology.<br>• Partner with QA engineers to deliver thoroughly tested and user-focused software solutions.<br>• Stay up-to-date with emerging technologies, recommending tools and frameworks to improve productivity.
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for an experienced Sr. Business Intelligence Architect to shape and advance enterprise reporting and analytics capabilities for a higher education environment in Philadelphia, Pennsylvania. This role will guide the design of secure, scalable data solutions, partner closely with technical and business stakeholders, and help establish strong standards for business intelligence delivery. The ideal candidate brings deep expertise in Microsoft BI technologies, a strategic mindset for architecture, and a proven background leading business intelligence excellence across an organization.<br><br>Responsibilities:<br>• Architect enterprise-scale BI and analytics solutions using Microsoft Fabric technologies, including OneLake, Data Factory, Synapse, and Power BI.<br>• Build, refine, and support data models, ingestion workflows, and semantic structures that enable reliable analysis and reporting.<br>• Direct major data platform enhancement efforts, including initiatives involving modernization and migration to Microsoft Fabric.<br>• Work closely with analysts, engineers, and business partners to convert reporting goals into practical data architecture designs.<br>• Establish governance, design standards, and best practices to improve the quality, security, and scalability of BI solutions.<br>• Lead and mentor business intelligence teams or center-of-excellence functions to strengthen delivery consistency and technical capability.<br>• Develop reporting frameworks and dashboard strategies that provide stakeholders with clear, actionable insights.<br>• Evaluate existing BI environments and recommend architectural improvements that increase performance and long-term maintainability.
We are looking for a forward-deployed software engineer to strengthen customer-facing engineering efforts in King of Prussia, Pennsylvania. This role combines software development, operational support, and analytical problem-solving to improve how internal teams and customers interact with core systems. The ideal candidate brings strong backend engineering experience, a practical approach to automation, and the ability to turn technical challenges into reliable, scalable solutions.<br><br>Responsibilities:<br>• Create and enhance internal applications, scripts, and workflows that improve efficiency for customer-facing and engineering teams.<br>• Oversee the health of live systems, investigate irregular behavior, and address risks before they affect users or business operations.<br>• Examine operational and product data to uncover trends, support decision-making, and recommend meaningful improvements.<br>• Investigate customer-reported technical problems, determine root causes, and deliver timely, effective resolutions.<br>• Develop and release product enhancements driven by customer needs while maintaining quality and system stability.<br>• Partner closely with Customer Success, Sales Engineering, and Engineering to remove obstacles and support high-impact initiatives.<br>• Improve platform reliability and performance through thoughtful debugging, optimization, and ongoing maintenance.<br>• Stay informed on evolving technologies and engineering practices, applying new ideas where they add measurable value.
We are looking for a highly skilled IAM/Active Directory Architect to join our team in King of Prussia, Pennsylvania. In this long-term contract role, you will lead critical identity and access management (IAM) migration efforts, ensuring smooth transitions across Azure and Active Directory environments. This position is an exciting opportunity to contribute to a dynamic industry focused on waste, refuse, and environmental waste management.<br><br>Responsibilities:<br>• Develop and implement strategies to migrate identity and access management (IAM) components, including exporting, mapping, and reimporting data across Azure tenants.<br>• Rebuild managed identities for application services, container applications, and serverless environments.<br>• Migrate or recreate application registrations within the new Entra ID tenant.<br>• Create automation solutions using Microsoft Graph to handle large-scale identity operations efficiently.<br>• Execute Active Directory user and computer migrations using Quest Migration Manager.<br>• Design and implement Conditional Access policies tailored for the new Entra ID tenant.<br>• Collaborate with identity specialists to extract critical knowledge and execute migration tasks independently.<br>• Prepare comprehensive documentation, including identity architecture blueprints and operational runbooks, for seamless handoff to permanent teams.
We are looking for a Senior Front End Software Engineer to build modern, scalable web applications. This role combines hands-on Angular development with technical leadership, requiring someone who can shape frontend architecture, elevate engineering standards, and deliver high-quality user experiences. The ideal candidate brings deep expertise in TypeScript and JavaScript, collaborates effectively across product and engineering teams, and helps guide frontend work from concept through release.<br><br>Responsibilities:<br>• Build and enhance enterprise-scale frontend applications with Angular, creating reliable and maintainable solutions that support long-term growth.<br>• Lead technical direction for frontend development by establishing sound architecture, reusable component patterns, and consistent coding practices.<br>• Turn product goals, design concepts, and business needs into intuitive, responsive, and accessible user interfaces.<br>• Improve application speed and stability through performance tuning, bundle optimization, and thoughtful rendering strategies.<br>• Work closely with Product, UX/UI, backend engineers, QA, and DevOps to plan, estimate, and deliver frontend initiatives in an Agile environment.<br>• Oversee code quality through peer reviews, testing guidance, and development standards that strengthen maintainability and release confidence.<br>• Diagnose complex production issues, monitor application health with tools such as New Relic, and drive improvements in reliability and observability.<br>• Support and develop entry-level and mid-level engineers through mentoring, technical coaching, collaborative problem-solving, and knowledge sharing.<br>• Evaluate emerging frontend tools and frameworks, recommending practical improvements that enhance developer experience and product delivery.<br>• Communicate implementation options, technical tradeoffs, and delivery risks clearly to both technical and non-technical stakeholders.
We are looking for a skilled and dedicated Cyber Security Engineer to join our team in Chesterbrook, Pennsylvania. This contract-to-permanent position involves overseeing information security governance, managing vendor relationships, and mitigating risks to ensure a secure and compliant environment. The ideal candidate will bring hands-on expertise in security practices, coupled with strong analytical and communication skills, to drive the implementation of robust security programs.<br><br>Responsibilities:<br>• Act as the primary liaison with offshore teams to ensure compliance with organizational security policies and standards.<br>• Monitor vendor performance against service level agreements and identify areas for improvement.<br>• Develop and enforce governance practices to align operations with security and compliance requirements.<br>• Collaborate with business units to ensure security measures are integrated into vendor projects.<br>• Conduct assessments to evaluate supplier compliance with confidentiality, integrity, and availability standards.<br>• Provide expert advice on information security, analyzing vulnerabilities and recommending remediation strategies.<br>• Draft and maintain organizational security policies and procedures, ensuring adherence to compliance standards.<br>• Prepare detailed reports on security governance and vulnerabilities for stakeholders and leadership teams.<br>• Facilitate regular risk assessments and vulnerability scans, ensuring timely resolution of findings.<br>• Support special projects and contribute to the continuous improvement of security practices.
<p>We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.</p><p>• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.</p><p>• Implement and maintain network-based security solutions while establishing data privacy policies.</p><p>• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.</p><p>• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.</p><p>• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.</p><p>• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.</p><p>• Maintain detailed security architecture documentation and provide periodic reports on security posture.</p><p>• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.</p><p>• Monitor and manage security devices to protect systems from internal and external threats.</p>
We are looking for a skilled Cloud Engineer to join our team in King of Prussia, Pennsylvania. In this long-term contract role, you will design and implement Azure infrastructure solutions, working with established Infrastructure as Code (IaC) patterns and modules. This position requires expertise in managing complex configurations and cross-environment dependencies to ensure seamless operations.<br><br>Responsibilities:<br>• Develop and deploy Azure infrastructure using Terraform or Bicep modules provided by the Senior Cloud Engineer.<br>• Manage and resolve complex configurations that involve multiple environments or interconnected workstreams.<br>• Execute migration and remediation processes during workload transitions and cutover events.<br>• Validate the deployed infrastructure to ensure alignment with target-state design specifications.<br>• Troubleshoot and resolve deployment issues, addressing any configuration conflicts that arise.<br>• Contribute to the creation and maintenance of documentation and knowledge-sharing materials for team use.
<p>We are looking for a Platform Engineer to support the design, delivery, and ongoing improvement of secure, reliable cloud platforms. This role partners with application, infrastructure, business, and vendor teams to prepare solutions for deployment, strengthen operational readiness, and resolve technical issues across the delivery lifecycle. The ideal candidate brings strong DevOps experience, hands-on cloud engineering skills, and a practical approach to automation, observability, and compliance in a healthcare-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Partner with application teams early in the delivery process to review architecture, confirm deployment readiness, and clarify technical dependencies, assumptions, and release expectations.</p><p>• Create platform designs that prioritize resilience, maintainability, and operational support, including rollback planning, failure response, measurable outcomes, and defined ownership.</p><p>• Serve as a central technical liaison across development, infrastructure, security, and compliance stakeholders to keep communication aligned throughout implementation and release activities.</p><p>• Detect technical, operational, and security concerns before deployment and coordinate with teams to mitigate risks before they affect production environments.</p><p>• Investigate incidents, perform root cause analysis, and help restore services while driving improvements that reduce recurring issues.</p><p>• Build, enhance, and support CI/CD workflows for code integration, testing, and application deployment using repeatable automation practices.</p><p>• Automate deployment processes and manage cloud-based, containerized workloads, including services running on AWS and AWS Fargate.</p><p>• Provision and manage infrastructure with Terraform and contribute to standards, code review practices, and governance for Infrastructure as Code and delivery pipelines.</p><p>• Implement monitoring, logging, and alerting solutions using tools such as CloudWatch, Datadog, or comparable platforms, while maintaining clear technical documentation.</p><p>• Support the modernization of legacy on-premises applications and assist with compliance activities such as audit logging, vulnerability remediation, and patch management</p>
We are looking for a Full Stack Developer to join an innovative technology team in Princeton, New Jersey. This position focuses on creating robust software solutions across the user interface, backend services, and intelligent data-driven components that support advanced applications. The ideal candidate will enjoy turning complex technical concepts into practical products and partnering with cross-functional teams to deliver reliable, scalable results.<br><br>Responsibilities:<br>• Create and deliver complete application features spanning front-end interfaces, server-side logic, and data-driven or AI-enabled components.<br>• Develop software capabilities that leverage modern AI services, including semantic retrieval, vector-based search, embedding workflows, and related intelligent features.<br>• Incorporate large language models and agent-oriented interaction patterns into production tools used by analysts and other end users.<br>• Build and maintain dependable, scalable backend services along with shared libraries and reusable frameworks that improve team productivity.<br>• Work with search and event-streaming technologies to ingest, process, and access high-volume data efficiently.<br>• Rapidly test new concepts through prototyping, then refine successful approaches into secure, production-ready solutions.<br>• Apply AI-assisted development tools effectively while maintaining accountability for code quality, security, and correctness.<br>• Partner with engineers, analysts, and customers to translate business needs into technical plans, delivery estimates, and well-documented implementations.
We are looking for an experienced Senior Software Project Manager to guide complex software initiatives in Feasterville-Trevose, Pennsylvania. This role brings together cross-functional teams, aligns business goals with technical execution, and keeps delivery on track from initial planning through launch and ongoing support. The ideal candidate combines strong project leadership with a practical understanding of software delivery methods and clear communication across technical and non-technical audiences.<br><br>Responsibilities:<br>• Direct software projects across the full delivery lifecycle, from early discovery and roadmap development to release coordination and post-launch follow-up.<br>• Partner with product leaders, engineers, designers, quality teams, business partners, and clients to establish objectives, define outcomes, and confirm priorities.<br>• Build and maintain detailed delivery plans that outline timelines, sprint cadence, milestones, staffing needs, and key dependencies.<br>• Oversee scope management by reviewing requested changes, assessing impact, securing alignment, and sharing updates with affected stakeholders.<br>• Convert business objectives into well-defined user stories, functional tasks, and measurable acceptance standards for delivery teams.<br>• Monitor progress against plans, surface risks and impediments early, and provide regular status reporting to leadership and project stakeholders.<br>• Lead Agile team ceremonies such as sprint planning sessions, backlog refinement, daily check-ins, reviews, and retrospectives to support consistent execution.<br>• Coordinate testing efforts, release preparation, deployment readiness, and production launch activities to support successful software delivery.<br>• Maintain thorough project records, including decisions, action items, requirements, dependencies, risk logs, and release-related documentation.<br>• Identify opportunities to improve delivery practices, team collaboration, and project management processes across cross-functional groups.
<p>We are looking for an experienced Lead Software Engineer to guide the design, enhancement, and support of warehouse management solutions. This role partners closely with operations, technology teams, and external partners to turn business goals into reliable system capabilities that improve warehouse performance. The ideal candidate brings deep Manhattan WMS expertise, strong technical leadership, and a practical understanding of supply chain processes in a production environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the architecture, configuration, and ongoing support of Manhattan WMS solutions across core warehouse functions.</p><p>• Translate operational needs into business, functional, and technical documentation that supports development and delivery efforts.</p><p>• Work closely with warehouse stakeholders to define system changes that align application capabilities with day-to-day business processes.</p><p>• Build, maintain, and troubleshoot integrations between WMS, transportation platforms, enterprise applications, and related downstream systems.</p><p>• Create and enhance reports, queries, and data outputs to address reporting needs and support business decision-making.</p><p>• Investigate production issues, coordinate resolution activities across teams, and participate in rotating on-call support for continuous operations.</p><p>• Support application upgrades, implementations, and testing activities, including validation planning and execution.</p><p>• Collaborate with project managers, developers, vendors, and cross-functional teams to prioritize work, define schedules, and deliver solutions.</p><p>• Mentor entry-level team members, share system knowledge, and provide training on new features, enhancements, and software updates.</p><p>• Review development practices and recommend improvements that strengthen software quality, efficiency, and long-term supportability.</p>
<p>We are looking for a Data Engineer to support the development and operation of a modern, microservices-based IoT platform. This role focuses on building and maintaining DevOps tools, frameworks, and best practices that enable engineering teams to efficiently develop, deploy, and manage scalable cloud-native applications.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Design, build, and manage DevOps tools, processes, and technologies supporting the IoT platform lifecycle.</p><p>· Develop and maintain horizontal frameworks and tooling to enable engineering teams to build, test, release, and monitor microservices-based applications.</p><p>· Establish and implement best practices for source control, CI/CD pipelines, performance optimization, SLAs, security, audit, and monitoring.</p><p>· Define and build reusable frameworks and software libraries to support scalable and highly available microservices architectures.</p><p>· Troubleshoot platform issues and drive continuous improvements in quality, performance, and security.</p><p>· Partner with architects, product managers, and engineering teams to translate system and product requirements into technical solutions.</p><p>· Support and enhance cloud infrastructure and system architecture in AWS environments.</p><p>· Work within Agile teams to deliver incremental, high-quality software solutions.</p>
We are looking for an IT Security Specialist to join our team in Wayne, Pennsylvania in a contract role with the potential to become permanent. This position supports the installation, service, and upkeep of physical security and related technology systems across a variety of client environments. The ideal candidate is hands-on, mechanically capable, and comfortable solving technical issues while delivering dependable service and maintaining high work standards.<br><br>Responsibilities:<br>• Install, service, and maintain security solutions such as alarm systems, surveillance cameras, access control devices, locks, gates, barriers, and related IT-connected equipment.<br>• Work closely with project managers to coordinate field activities, complete assigned work orders, and keep projects moving according to schedule.<br>• Troubleshoot electronic security components and resolve routine system and software issues to restore proper operation.<br>• Read blueprints, wiring diagrams, and schematic drawings to support accurate system installation and repair.<br>• Use hand tools, power tools, lifts, ladders, and other equipment safely while performing work in commercial, construction, indoor, and outdoor settings.<br>• Support system integration by applying basic networking knowledge to connected security devices and infrastructure.<br>• Build or modify specialized components when needed to strengthen or adapt security installations.<br>• Inspect completed work, maintain clean job sites, and verify that installed equipment meets quality expectations and client needs.<br>• Represent the company professionally during service calls by delivering responsive support and helping build strong customer relationships.<br>• Maintain company vehicles and field equipment in clean, serviceable condition to support safe and efficient daily operations.
<p>We are looking for an experienced Senior ServiceNow Platform Engineer to strengthen and evolve enterprise ServiceNow capabilities. This Long-term Contract position will focus on platform administration, workflow automation, integrations, and ongoing performance improvement in a complex environment. The person in this role will work closely with technical teams and business stakeholders to deliver secure, scalable solutions that support operational goals. Success in this position requires strong hands-on expertise, sound architectural judgment, and the ability to guide best practices across the platform.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day administration of the ServiceNow platform, ensuring reliable operation across development, testing, and production environments.</p><p>• Build and refine platform features such as workflows, business rules, client-side logic, dashboards, and reporting tools to improve service delivery and efficiency.</p><p>• Oversee user access, role assignments, and security controls to maintain compliance with internal governance standards.</p><p>• Plan and execute platform upgrades, patching activities, and release coordination while evaluating impact on connected systems.</p><p>• Design, develop, and support integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, import processes, and automation tools.</p><p>• Configure and maintain Flow Designer assets, subflows, integration actions, and supporting components for streamlined orchestration.</p><p>• Support data quality initiatives by improving configuration data accuracy, reducing duplication, and strengthening relationship mapping across the platform.</p><p>• Partner with architects, engineers, security teams, and business stakeholders to translate requirements into scalable technical solutions.</p><p>• Troubleshoot platform and integration issues, perform root cause analysis, and recommend durable corrective actions.</p><p>• Create and maintain technical documentation covering configurations, standards, operating procedures, and integration support models.</p>