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6 results for It Operations Manager in Mount Laurel, NJ

Customer Service / Operations Manager
  • North Brunswick, NJ
  • onsite
  • Permanent / Full Time
  • 90000 - 100000 USD / Yearly
  • <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
  • 2026-10-16T00:00:00Z
IT Manager/Director
  • Media, PA
  • onsite
  • Permanent / Full Time
  • 160000 - 170000 USD / Yearly
  • We are looking for an experienced IT leader to help guide technology operations and cybersecurity efforts for a growing, multi-entity organization in Media, Pennsylvania. This role partners closely with senior technology leadership to strengthen security practices, improve service delivery, and support practical business needs across multiple operating companies. The position is well suited for someone who combines technical depth with sound judgment and can grow into broader strategic responsibility over time.<br><br>Responsibilities:<br>• Partner with senior technology leadership to advance cybersecurity priorities and support the broader direction of IT across the organization.<br>• Build strong working relationships with operating company stakeholders to understand business needs and deliver effective technology solutions.<br>• Oversee the execution of security initiatives by coordinating internal teams, service providers, consultants, and external vendors.<br>• Address day-to-day infrastructure and service-delivery challenges while maintaining alignment with established cybersecurity standards.<br>• Contribute to IT planning activities, including budgeting, roadmap development, and evaluation of technology investments.<br>• Guide vendor and partner performance to ensure reliable support, appropriate controls, and strong operational outcomes.<br>• Provide leadership on cross-functional technology efforts and help align technical decisions with business objectives.<br>• Support the ongoing improvement of core IT environments, including directory services, backup systems, network technologies, hardware, and configuration management practices.
  • 2026-10-07T00:00:00Z
IT Security Manager
  • Bensalem, PA
  • onsite
  • Permanent / Full Time
  • 125000 - 150000 USD / Yearly
  • We are looking for an experienced IT Security Manager to lead security operations and strengthen cyber defense capabilities for a financial services organization in Bensalem, Pennsylvania. This role will guide daily security monitoring, incident response, and threat detection efforts while partnering with technology leaders to safeguard enterprise systems and data. The ideal candidate brings a strong background in cybersecurity operations, team leadership, and the continuous improvement of security processes, tools, and reporting.<br><br>Responsibilities:<br>• Lead daily security operations activities, ensuring effective monitoring, alert handling, and response coordination across the environment.<br>• Direct investigations into cybersecurity events, drive containment and recovery efforts, and ensure critical incidents are escalated appropriately to technical teams and leadership.<br>• Refine operating models for the security function by improving team coverage, escalation paths, service expectations, and standard procedures.<br>• Maintain and enhance operational documentation, including response workflows, playbooks, runbooks, and supporting records for consistent execution.<br>• Oversee the performance and optimization of core security technologies such as SIEM, endpoint detection, threat intelligence, and logging platforms.<br>• Expand monitoring coverage by working with infrastructure and application teams to integrate new systems and improve enterprise visibility.<br>• Strengthen detection capabilities by developing use cases, tuning alert logic, and incorporating threat intelligence into security operations.<br>• Guide proactive threat hunting efforts and track emerging attack methods, vulnerabilities, and industry developments that may affect the organization.<br>• Support audit and compliance initiatives by preserving evidence, documenting incidents thoroughly, and partnering with risk and compliance teams on remediation activities.<br>• Prepare dashboards and performance reporting that communicate incident trends, response effectiveness, operational metrics, and significant cyber risks to management.
  • 2026-10-19T00:00:00Z
Capacity Operations Engineer III
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 45 - 50 USD / Hourly
  • <p><strong>Capacity Analytics/Data Engineer</strong></p><p><strong>Long-term contract through 2027</strong></p><p><strong>Hybrid in Philadelphia, PA (2-4 days onsite)</strong></p><p><br></p><p>This opportunity is for a Data Engineer/Capacity Analytics professional supporting private cloud infrastructure capacity planning and optimization. The role focuses on analyzing infrastructure demand, utilization, and capacity trends while developing forecasting models, reporting solutions, and automation capabilities. The environment supports technologies including VMware, OpenStack, Kubernetes, Docker, and storage platforms, with a strong emphasis on cost optimization, efficiency, and data-driven decision-making within a small, collaborative engineering team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Analyze infrastructure demand, utilization, and capacity data across private cloud environments.</li><li>Build, maintain, and automate forecasting models to support capacity planning and resource optimization.</li><li>Develop reporting, dashboards, and data visualizations to drive operational and strategic decisions.</li><li>Monitor compute and storage utilization and proactively identify capacity risks and issues.</li><li>Support the full lifecycle of capacity management, including planning, purchasing, deployment, and decommissioning activities.</li><li>Identify opportunities to reduce waste, improve utilization, and optimize infrastructure costs.</li><li>Work with large datasets to generate actionable insights and improve forecasting accuracy.</li><li>Collaborate with engineering and architecture teams to support infrastructure planning initiatives.</li><li>Drive automation and process efficiency improvements across capacity analytics and reporting functions</li></ul><p><br></p>
  • 2026-10-05T00:00:00Z
Office Manager
  • Wilmington, DE
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • <p>We are seeking an experienced and proactive <strong>Office Manager</strong> to oversee daily office operations and ensure an efficient, productive workplace for our thriving client. The ideal candidate will have previous bookkeeping and payroll experience as they will perform accounts receivable/payable tasks, process payroll, maintain human resource records, assist with recruiting and building a candidate pipeline, coordinate office maintenance, manage vendor relationships, perform candidate onboarding, and manage office inventory. A strong background in HR and payroll is required. </p><p><br></p><p>What you get to partake in:</p><ul><li>Manage and oversee day-to-day office operations.</li><li>Coordinate administrative activities and support internal teams as needed.</li><li>Maintain office systems, procedures, and organizational processes.</li><li>Identify opportunities to improve efficiency and help automate manual processes.</li><li>Manage office supplies, equipment, vendors, and facility-related needs.</li><li>Serve as a key point of contact for employees, vendors, and visitors.</li><li>Ensure office operations run smoothly while maintaining a professional and organized environment.</li></ul>
  • 2026-10-26T00:00:00Z
General Manager
  • New Castle, DE
  • onsite
  • Permanent / Full Time
  • 140000 - 155000 USD / Yearly
  • <p>We are seeking an experienced General Manager with hands-on production experience working with hazardous materials and SDS requirements in a chemical or similar regulated setting. This General Manager will provide strategic and operational leadership across production, warehouse, inventory, and fulfillment functions, be responsible for driving operational efficiency, maintaining strong safety culture, developing high-performing teams, and supporting the continued growth and scalability of the organization. The ideal candidate will review financial performance and KPIs, coach/manage operations managers/supervisors, assume full responsibility for operational budgeting and P&amp;L, and ensure own site OSHA compliance while keeping the lines running safely and efficiently.</p><p> </p><p><u>What you get to work on daily</u></p><p>·      Lead and continuously improve operational systems, workflows, processes, and Standard Operating Procedures (SOPs).</p><p>·      Promote and maintain a strong culture of workplace safety while ensuring compliance with OSHA regulations and other applicable requirements.</p><p>·      Oversee inventory accuracy, inventory control, fulfillment activities, and material movement throughout the operation.</p><p>·      Develop workforce plans to effectively manage seasonal fluctuations, staffing demands, and changing business needs.</p><p>·      Establish, monitor, and analyze key performance indicators (KPIs) to drive accountability, productivity, and continuous improvement.</p><p>·      Recruit, coach, mentor, and develop team members while building a collaborative and high-performing leadership team.</p><p>·      Identify operational challenges and implement scalable solutions that support organizational growth.</p><p>·      Maintain familiarity with RF-scanning Warehouse Management Systems (WMS) and bin-location inventory practices.</p><p>·      Remain actively involved in hands-on production operations, including working around automated production lines and supporting floor-level operational needs.</p><p>·      Ensure appropriate procedures are followed for hazardous materials and Safety Data Sheet (SDS) management within a chemical environment.</p><p>·      Oversee the safe operation and certification programs associated with warehouse equipment, including turret, reach, and counter-balance forklifts.</p>
  • 2026-10-13T00:00:00Z