We are looking for a Data Analyst to support data-driven decision-making for healthcare operations in Philadelphia, Pennsylvania. This is a Contract position focused on transforming complex clinical and operational data into accurate, actionable insights across EHR and billing environments. The ideal candidate will work with modern cloud and database tools to improve reporting, data integrity, and integration processes in a healthcare setting.<br><br>Responsibilities:<br>• Analyze healthcare, operational, and billing data to identify trends, exceptions, and opportunities for process improvement.<br>• Build, maintain, and optimize ETL workflows that move data across source systems, databases, and analytics platforms.<br>• Use Azure Databricks, Databricks, and SQL-based tools to prepare datasets and support scalable reporting solutions.<br>• Validate data accuracy and completeness by performing audits, reconciliation activities, and ongoing quality checks.<br>• Integrate information from EHR and EMR platforms, including Epic-related systems, to support consistent downstream reporting.<br>• Partner with business and technical stakeholders to define reporting needs and translate them into practical data solutions.<br>• Create and maintain queries, datasets, and analytical outputs using Azure SQL Database, SSMS, and related technologies.<br>• Support data processing activities across cloud environments, including AWS technologies, while following healthcare data standards.<br>• Document data logic, transformation rules, and process steps to improve transparency and maintainability of analytics workflows.
We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
<p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
<p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>401k</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Collect, validate, and maintain accurate data across multiple systems and reports.</li><li>Enter, update, and reconcile data within SAP to ensure consistency and data integrity.</li><li>Develop, maintain, and enhance spreadsheets, dashboards, and reports using Microsoft Excel (including formulas, pivot tables, lookups, and data analysis tools).</li><li>Analyze large datasets to identify trends, discrepancies, and actionable insights.</li><li>Support operational and financial teams with recurring and ad hoc data requests.</li><li>Perform routine data quality checks and audits to ensure accuracy and completeness.</li><li>Document data processes, definitions, and reporting standards.</li></ul><p><br></p>
<p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>401k</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Collect, validate, and maintain accurate data across multiple systems and reports.</li><li>Enter, update, and reconcile data within SAP to ensure consistency and data integrity.</li><li>Develop, maintain, and enhance spreadsheets, dashboards, and reports using Microsoft Excel (including formulas, pivot tables, lookups, and data analysis tools).</li><li>Analyze large datasets to identify trends, discrepancies, and actionable insights.</li><li>Support operational and financial teams with recurring and ad hoc data requests.</li><li>Perform routine data quality checks and audits to ensure accuracy and completeness.</li><li>Document data processes, definitions, and reporting standards.</li></ul><p><br></p>
<p><strong>Business Analyst - AI Chatbots (Contract)</strong></p><p><strong>Employment Type:</strong> 28 Week Contract, Potential for Extension or Conversion</p><p><strong>Location: </strong>Hybrid/Onsite Philadelphia, PA</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a highly analytical Business Analyst to support the strategy, optimization, and delivery of conversational AI experiences, including chatbot solutions. In this role, you will uncover insights from transcripts, customer journeys, and cross channel behavior; translate those insights into clear use cases and requirements; and ensure chatbot features are grounded in data, customer needs, and measurable business value.</p><p><br></p><p>In this position, you will serve as a measurement and insights lead and a trusted subject matter expert, elevating how we track performance and use analysis to drive product improvements. This requires strong independent judgment and ownership: you will identify the next best steps, proactively propose improvements to processes and ways of working, and drive alignment to move work forward.</p><p>You will also partner closely with Product, Engineering, and Conversational Design to define requirements and support delivery through user stories and UAT to drive continuous improvement across AI powered interactions.</p><p><br></p><p>This role is ideal for an independent thinker who excels at blending data analysis, customer experience understanding, and structured business requirements to help bring high impact conversational AI features to life.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Define KPIs and success metrics for conversational AI features, establish a reporting cadence, and proactively translate results into clear next actions</p><p>• Independently conduct deep dive analysis of transcripts, customer journeys, and cross channel behaviors; form hypotheses, validate root causes, and recommend high impact automation opportunities</p><p>• Own ongoing intent performance monitoring to spot trends early, diagnose issues, and proactively drive prioritization of next best improvements (with clear rationale and expected impact)</p><p>• Proactively surface gaps, risks, and decision points; bring options with a recommended path forward, align stakeholders, and drive decisions to closure</p><p>• Lead cross functional synthesis across unassisted channels (chatbots, voice) to identify integration needs, propose solutions, and drive alignment on the path forward</p><p>• Perform competitive and SWOT analysis to benchmark conversational AI experiences, identify strategic gaps, and recommend where to invest or change course</p><p>• Develop and socialize data driven roadmap recommendations—sizing opportunities, clarifying tradeoffs, and proposing a prioritized sequence of work tied to business goals</p><p>• Translate insights into clear requirements, user stories, and acceptance criteria—anticipating questions, driving clarity on business rules, and unblocking delivery teams</p><p>• Collaborate with Conversational Designers and Authors to refine intents, optimize journeys, and tune prompts based on insights</p><p>• Participate in backlog grooming, story writing, sprint planning, and support UAT cycles to ensure features meet business and conversational requirements</p>
We are looking for an experienced Data Analyst IV (Contractor) to provide senior-level analytical support for a Long-term Contract position based in Philadelphia, Pennsylvania. In this role, you will partner with business teams to turn complex data into practical recommendations that guide decisions, improve performance, and maintain continuity across critical analytics activities. This opportunity is well suited for a self-directed, detail-oriented individual who can balance recurring reporting with deeper investigative analysis while working closely with cross-functional stakeholders.<br><br>Responsibilities:<br>• Partner with business leaders and cross-functional teams to clarify analytical needs and translate them into effective data-driven approaches.<br>• Examine large and complex datasets to uncover patterns, performance drivers, and meaningful business insights.<br>• Lead exploratory analysis and test hypotheses to support strategic planning and informed decision-making.<br>• Retrieve, join, and analyze information from multiple systems and cloud-based data sources to build a complete view of business performance.<br>• Present findings through dashboards, visual storytelling, and concise recommendations tailored to stakeholder audiences.<br>• Measure the impact of business initiatives, marketing efforts, and product enhancements using structured performance analysis.<br>• Work closely with internal partners to align priorities, manage deliverables, and support broader team objectives.<br>• Independently organize workload and make sound analytical judgments based on urgency, business value, and operational needs.
<p>We are seeking an experienced <strong>Business Analyst</strong> with a strong background in the <strong>Property & Casualty Insurance</strong> industry to support complex technology initiatives. This role will partner with business stakeholders, technical teams, and third-party vendors to gather, analyze, and document functional requirements for underwriting, claims, and data-focused projects.</p><p>The ideal candidate brings deep knowledge of the <strong>P&C insurance domain</strong>, particularly underwriting operations and policy administration, along with strong technical analysis skills and the ability to translate business needs into clear requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Gather, analyze, and document business and functional requirements for complex IT projects.</li><li>Work closely with business users, developers, architects, QA teams, infrastructure teams, and software vendors to ensure requirements are clearly defined and delivered on time.</li><li>Support initiatives related to <strong>underwriting</strong>, <strong>claims applications</strong>, <strong>data integration</strong>, and <strong>data quality</strong>.</li><li>Translate business processes and needs into detailed functional specifications, workflows, and use cases.</li><li>Partner with stakeholders to improve system functionality and support business objectives across the insurance policy lifecycle.</li><li>Assist with requirements validation, testing support, and issue resolution throughout the project lifecycle.</li><li>Identify opportunities where technology can improve operational efficiency and business outcomes.</li></ul><p><br></p>
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
We are looking for a Business Functional Analyst to support Workday reporting and dashboard initiatives for a Long-term Contract position based in King of Prussia, Pennsylvania. In this role, you will partner with stakeholders and internal teams to turn reporting needs into practical analytics solutions, while helping deliver dashboards, reports, and hub configurations that improve access to business insights. This opportunity is well suited for someone with hands-on Workday reporting experience, strong documentation skills, and the ability to guide testing, security review, and issue resolution.<br><br>Responsibilities:<br>• Partner with business stakeholders to capture reporting objectives and translate them into clear functional requirements for Workday solutions.<br>• Build and refine Workday dashboards, custom reports, and analytics outputs that support business decision-making.<br>• Set up and organize Workday Hubs to create a centralized and user-friendly experience for accessing reports and dashboards.<br>• Validate report outputs and dashboard data through structured testing to confirm accuracy, consistency, and usability.<br>• Assess security roles and permissions within Workday and recommend updates to align access with compliance and business needs.<br>• Assist with user acceptance testing by coordinating feedback, addressing defects, and helping move solutions toward deployment.<br>• Investigate reporting issues, identify root causes, and implement timely fixes to restore functionality.<br>• Produce thorough project documentation, including design materials, specifications, test scripts, and configuration records.<br>• Share knowledge with internal teams to support adoption, continuity, and ongoing maintenance of delivered reporting tools.
<p>We are looking for a <strong>Logistics Specialist</strong> to join a team in Exton, Pennsylvania in a fully onsite contract role with the potential to become permanent. This opportunity is ideal for someone who thrives in a busy environment, communicates effectively across teams, and keeps shipping and transportation activities running smoothly. The right candidate will bring strong coordination skills, sound judgment, and a detail-oriented approach to supporting daily logistics operations.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Coordinate inbound and outbound logistics activities to support timely and accurate product movement.</p><p>• Monitor transportation schedules, shipment status, and delivery performance while addressing issues that may affect service levels.</p><p>• Work closely with internal teams, carriers, and external partners to ensure shipping requirements are clearly communicated and executed.</p><p>• Analyze logistics data in Microsoft Excel to track performance, identify trends, and support operational decisions.</p><p>• Resolve shipment discrepancies, delays, and documentation issues with a proactive problem-solving approach.</p><p>• Maintain accurate logistics records and help ensure compliance with company procedures and transportation requirements.</p><p>• Manage multiple priorities at once while keeping stakeholders informed of updates, risks, and changes.</p><p>• Support logistics-related process updates, including coordination tied to operational or system changes when needed.</p>
We are looking for a Financial Analyst to join a team in East Windsor, New Jersey on a Long-term Contract basis. This position focuses on pricing administration, rebate review, financial reporting, and analytical support that helps protect revenue and improve commercial operations. The role works closely with teams across finance, sales, customer service, accounts receivable, commercial operations, and IT to maintain accurate data and support business decisions.<br><br>Responsibilities:<br>• Maintain accurate product records and pricing details across internal business systems to support daily commercial and financial operations.<br>• Review customer rebate submissions on a monthly and quarterly basis, confirm supporting data, and process them in a timely and accurate manner.<br>• Contribute to gross-to-net activities by supporting ongoing product management and helping monitor financial impacts tied to pricing programs.<br>• Prepare and support month-end close activities, including reporting and analysis related to product pricing, rebates, and commercial performance.<br>• Coordinate product launch setup by collecting required item and pricing data, validating completeness, and submitting information to wholesalers, customers, and pricing partners.<br>• Serve as a point of contact for customer questions related to contract terms and pricing updates, ensuring clear and effective communication.<br>• Audit and maintain contract and product pricing information to confirm alignment with approved terms and reduce discrepancies.<br>• Partner with cross-functional stakeholders in IT, commercial, sales, accounts receivable, and customer service to resolve issues and improve data accuracy.<br>• Perform ad hoc analysis to uncover trends, highlight risks, and identify opportunities to reduce revenue leakage.<br>• Provide additional operational and financial support as needed to help the broader commercial finance function meet business objectives.
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality.<br>• Create detailed test scripts and generate test data to ensure accurate validation of system processes.<br>• Oversee all testing activities, including execution, documentation, and tracking of issues.<br>• Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies.<br>• Conduct usability testing to evaluate system performance, scalability, reliability, and security.<br>• Document and monitor testing progress and results, providing detailed reports to stakeholders.<br>• Collaborate closely with configuration and compliance teams to ensure thorough testing coverage.<br>• Participate in project meetings and deliver status updates to managers and team leads.<br>• Escalate any testing-related issues promptly to ensure timely resolution.<br>• Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
We are looking for an experienced Manager, Cybersecurity Analytics to lead the design and evolution of a data-driven security measurement program. This Long-term Contract position will focus on turning cybersecurity, risk, and control data into meaningful insights that support leadership decisions and strengthen governance across the organization. The ideal candidate will partner with stakeholders at multiple levels to build reporting strategies, improve visibility into security performance, and promote a culture of measurable risk management.<br><br>Responsibilities:<br>• Guide the cybersecurity analytics and metrics function by setting direction, priorities, and standards that support enterprise goals and accepted industry practices.<br>• Create and enhance measurement models that evaluate security controls, risk exposure, and program effectiveness through clear, quantifiable indicators.<br>• Work closely with executives, business leaders, and cross-functional partners to identify reporting needs and ensure analytics output supports strategic decision-making.<br>• Apply data analysis methods to gather, interpret, and translate security information into practical recommendations for risk reduction and operational improvement.<br>• Prepare recurring and on-demand reports that communicate trends, outcomes, and key findings to audiences ranging from operational teams to senior leadership and board-level stakeholders.<br>• Continuously enhance the metrics program by incorporating stakeholder feedback, regulatory expectations, threat developments, and evolving best practices.<br>• Monitor relevant compliance obligations, security standards, and market trends to keep the analytics framework current and effective.<br>• Champion organization-wide participation in data collection and reporting efforts while promoting the business value of a strong cybersecurity metrics program through effective communication.<br>• Contribute to broader security initiatives such as compliance reviews, risk assessments, and issue management activities as needed.