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6 results for Call Center Specialist in Mount Laurel, NJ

Call Center Specialist

Newark, DE
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a detailed oriented, customer-focused Call Center Specialist to join our team on-site in Newark, Delaware. This role is responsible for handling inbound and outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive service experience. The ideal candidate is an excellent communicator who can multitask, stay organized, and remain calm in a fast-paced environment. Based on general knowledge. Key Responsibilities<ul><li>Answer inbound calls and place outbound calls in a timely manner. Based on general knowledge.</li><li>Assist customers with inquiries related to products, services, accounts, orders, or general support. Based on general knowledge.</li><li>Resolve customer issues and escalate more complex concerns to the appropriate department when needed. Based on general knowledge.</li><li>Accurately document customer interactions, updates, and resolutions in the system. Based on general knowledge.</li><li>Maintain a high level of customer service and professionalism during all interactions. Based on general knowledge.</li><li>Meet performance goals related to call quality, response time, and productivity. Based on general knowledge.</li><li>Follow company procedures, scripts, and compliance guidelines when handling customer communications. Based on general knowledge.</li><li>Support team members and contribute to a collaborative call center environment. Based on general knowledge.</li></ul>
2026-06-02T00:00:00Z

Customer Service Representative

Quakertown, PA
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery. Key Responsibilities:<ul><li>Respond to customer inquiries via phone and email in a timely, professional manner</li><li>Process and track customer orders, ensuring accuracy and on-time delivery</li><li>Coordinate with production, shipping, and sales teams to provide order updates</li><li>Resolve customer concerns, discrepancies, and delivery issues</li><li>Maintain accurate customer records, order details, and documentation in systems</li><li>Support administrative tasks such as data entry, reporting, and file management</li></ul>
2026-06-04T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey in a contract-to-permanent capacity. This role supports domestic and international customers while serving as a key point of contact for distributors, dental professionals, commercial accounts, and internal sales and marketing partners. The ideal candidate brings strong order management skills, clear communication, and the ability to keep customer requests, documentation, and follow-up activities organized in a fast-paced environment. Responsibilities: • Manage customer orders from receipt through completion, ensuring accurate entry, timely updates, and smooth coordination with internal teams. • Prepare pricing quotes and specialized invoices, including documentation needed for both domestic and international transactions. • Coordinate export and shipping paperwork for overseas orders, including freight-related details and required shipment reference numbers. • Respond to incoming calls and inquiries regarding order progress, product details, and customer account needs with professionalism and urgency. • Process returns, credits, and complaint-related records while ensuring supporting documentation is completed and submitted correctly. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Generate routine reports, organize files, and maintain records that support customer service and sales operations. • Partner with sales operations to research pricing issues and assist with customer communications related to annual price updates. • Build positive relationships with customers and help onboard new team members through training support as needed.
2026-06-05T00:00:00Z

Customer Service Representative

Norristown, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support account management and order operations for a high-volume business environment in King of Prussia, Pennsylvania. This long-term contract position begins in July and is expected to run for 8 months, offering a hybrid schedule with three days onsite and two days remote. The person in this role will act as a central point of contact for customers while helping ensure orders, documentation, and service requests are handled accurately and efficiently. Success in this position requires strong communication, sound judgment, and the ability to stay organized while balancing multiple priorities. Responsibilities:• Serve as a primary contact for customer questions, providing timely updates and effective resolution to service-related concerns.• Process customer orders from entry through completion, helping to ensure accurate pricing, product availability, and shipment coordination.• Work closely with internal partners across contracts, credit, logistics, and related teams to address order discrepancies and support smooth fulfillment.• Maintain customer account information and required compliance records, including documentation needed for regulated business activities.• Investigate and resolve issues affecting orders, deliveries, or account status while keeping customers informed throughout the process.• Manage a steady volume of transactions and requests in a fast-paced setting, prioritizing urgent needs without sacrificing accuracy.• Support scheduling coverage needs within the team, including occasional rotating later shifts during the workweek.• Contribute to continuity during coverage periods by learning established processes quickly and assisting with operational handoffs as needed.
2026-06-05T00:00:00Z

Customer Exchange Representative

Brick, NJ
onsite
Permanent / Full Time
55000 - 75000 USD / Yearly
Benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul>
2026-05-12T00:00:00Z

Job Information Customer Service Representative I - Marke...

Wayne, PA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a customer-focused individual to join a manufacturing organization as a Customer Service Representative I. This Long-term Contract position is ideal for someone who communicates clearly, handles inquiries effectively, and supports customers through account, billing, and payment-related questions. The role combines inbound call support, administrative follow-through, and cross-functional coordination to help ensure a smooth customer experience. Responsibilities:• Respond to incoming customer calls and messages, providing timely and accurate support for service, account, and billing inquiries.• Guide customers through payment-related matters, including processing transactions and explaining account balances, payoff details, or related charges.• Review customer information carefully and document interactions, updates, and submissions in the appropriate systems.• Work with internal teams and external vendors to resolve service issues and maintain efficient follow-up on open requests.• Assist with insurance, tax, and financial service questions by clarifying information and directing customers to the right next steps.• Prepare, scan, and organize supporting documents to ensure records are complete, accessible, and properly maintained.• Use Microsoft Office applications and other business tools to manage correspondence, track activity, and complete daily administrative tasks.• Contribute to a team-oriented onsite call center environment by sharing updates, supporting service goals, and maintaining clear written and verbal communication.
2026-06-05T00:00:00Z