<p>A growing mid-size organization is seeking a results-driven Sales & Customer Service Representative to drive revenue growth while delivering a high level of customer support. This role is heavily focused on generating sales, building client relationships, and identifying opportunities to expand business within existing and new accounts.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing customers to generate sales and meet revenue targets</li><li>Identify upsell and cross-sell opportunities to grow account value</li><li>Manage the full sales cycle, from initial outreach through order placement and follow-up</li><li>Build and maintain strong client relationships to drive repeat business and long-term partnerships</li><li>Handle customer inquiries, resolve issues, and ensure a positive customer experience</li><li>Process orders, prepare quotes, and provide product or service recommendations</li><li>Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems</li><li>Track performance against sales goals and report on activity and results</li></ul><p><br></p>
We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently.<br><br>Responsibilities:<br>• Enter and update order details, customer account information, and service-related records with accuracy and attention to detail.<br>• Share repair estimate information with customers and help coordinate timely follow-up communication.<br>• Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed.<br>• Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary.<br>• Review incoming fax communications and distribute documents to the correct individuals or departments.<br>• Support day-to-day administrative activities that help the customer service function operate smoothly.<br>• Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
<p>We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.</p><p>• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.</p><p>• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.</p><p>• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.</p><p>• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.</p><p>• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.</p><p>• Support finance-related software administration, including customer information and meter management tools used for daily operations.</p><p>• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.</p><p>• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.</p>
We are looking for a Customer Service Representative to join a technical support team serving the dealer network and internal partners in New Jersey. This contract-to-permanent opportunity is ideal for someone who combines strong customer service skills with the ability to handle parts-related questions in a fast-paced call center environment. The person in this role will provide accurate guidance, manage issue resolution from intake through follow-up, and contribute to a high standard of service through consistent communication and attention to detail.<br><br>Responsibilities:<br>• Respond to technical parts inquiries from dealership contacts and internal teams, delivering clear and timely support by phone and through case follow-up.<br>• Manage product inspection requests for the North American market, coordinating with warehouse teams and communicating updates through final resolution.<br>• Track newly released parts and confirm correct usage or application information to support accurate guidance for customers.<br>• Review parts-related communications and reference materials to help ensure technical information is correct and up to date.<br>• Record customer interactions and issue details in the current call logging system to maintain accurate service documentation.<br>• Prepare and maintain recurring daily, weekly, and monthly reports to support team visibility and operational tracking.<br>• Participate in training, coaching, safety activities, and continuous improvement efforts aligned with team standards and lean practices.<br>• Maintain a thorough and attentive approach in all interactions, protect confidential information, and support additional service-related tasks as needed.
<p>Robert Half is seeking a friendly, professional, and solutions-oriented Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, providing support, resolving issues, and ensuring a positive experience across every interaction. The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple requests in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns efficiently and professionally</li><li>Maintain accurate records of customer interactions in CRM or other systems</li><li>Process orders, returns, account updates, and service requests</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open cases to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to improve service delivery and customer outcomes</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys balancing customer support, order accuracy, and coordination with internal teams in a fast-moving environment. The person in this role will help ensure orders, shipping details, and account documentation are handled efficiently while providing timely updates to customers.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system.</p><p>• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner.</p><p>• Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness.</p><p>• Prepare shipping-related paperwork, including bills of lading, and provide freight rate information for outbound orders.</p><p>• Create sales orders, invoices, credit memos, and related account documentation while maintaining precise records.</p><p>• Investigate and process freight claims involving damaged merchandise and follow through on required documentation.</p><p>• Maintain organized digital and physical files for customer accounts, inventory information, and transactional records.</p><p>• Respond to inbound calls and messages courteously, and provide current inventory information when requested.</p>
<p>We are looking for an experienced and dynamic Head of Sales to lead our Sales team. We are looking for someone who is focused on team management and overall improvement of sales performance and company profits. <em>This is a remote position (East Coast Preferred). </em></p><p>The ideal candidate will bring strategic vision and hands-on leadership to establish a disciplined, metrics-driven approach to sales.</p><p><br></p><p><strong>Relatable industry experience is required. </strong>Food Processing Equipment, Capital Equipment Distribution, Cooking / Baking Equipment </p><p><br></p><p><em>Responsibilities:</em></p><p>• Develop and implement sales strategies to grow market presence and revenue </p><p>• Align commercial initiatives across equipment, parts, and services to maximize customer lifetime value.</p><p>• Lead, mentor, and expand the sales team by fostering a culture of accountability and performance excellence.</p><p>• Establish and refine forecasting, sales processes, and organizational discipline to support scalable business growth.</p><p>• Build and nurture lasting relationships with customers, including key decision-makers in bakeries, grocery stores, restaurants, hotels, and institutional foodservice operations.</p><p>• Collaborate with manufacturing partners to ensure seamless project execution and high levels of customer satisfaction.</p><p>• Create a data-driven sales organization by defining KPIs, analyzing market trends, and adjusting strategies to capitalize on growth opportunities.</p><p>• Monitor competitor activities and market conditions to stay ahead and refine sales approaches accordingly.</p>
<p>We are looking for a <strong>Spanish Speaking</strong> Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer questions related to registrations, general services, and routine support needs.</p><p>• Direct callers to the appropriate call center team or department when issues require additional assistance.</p><p>• Provide timely and courteous support through phone and email while maintaining a positive customer experience.</p><p>• Enter and update customer information accurately in internal records and tracking systems.</p><p>• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.</p><p>• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.</p><p>• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.</p>
<p>We are looking for a Benefits Customer Service Representative to support employee and participant benefit programs for a respected non-profit organization in New York, New York. This Long-term Contract position focuses on delivering clear guidance on health and retirement benefits, helping participants understand coverage options, and ensuring enrollment materials and payments are handled accurately. The ideal candidate brings strong knowledge of benefits administration, excellent communication skills, and the ability to work closely with vendors, agencies, and beneficiaries.</p><p><br></p><p>Responsibilities:</p><p>• Guide participants through medical, dental, and vision eligibility details by reviewing coverage rules, confirming status, and answering benefit-related questions.</p><p>• Receive and track premium payments and enrollment documentation needed to activate or update dependent and other benefit elections.</p><p>• Assemble and distribute enrollment materials for individuals who become newly eligible for benefit programs.</p><p>• Explain continuation coverage and post-employment health benefit choices so participants can make informed decisions about ongoing coverage.</p><p>• Respond to questions involving healthcare, dental, vision, and prescription plans while providing timely and accurate benefit information.</p><p>• Coordinate with insurance carriers and other benefit vendors to resolve eligibility issues, clarify coverage details, and research claim-related concerns.</p><p>• Communicate with state agencies regarding programs tied to subsidized health premium assistance and related participant matters.</p><p>• Provide support on 401(k) plan topics, including explaining available benefits and assisting participants with general retirement plan questions.</p><p>• Prepare retirement plan documentation for rollovers and distributions, and process withdrawal requests in accordance with plan procedures.</p><p>• Inform beneficiaries about available death benefit options and assist with the related communication process.</p>
<p>We are looking for a detail-oriented Sales Assistant to support order management and customer coordination for a Long-term Contract position based in Madison, New Jersey. This role focuses on ensuring customer orders move smoothly from receipt through fulfillment while maintaining clear communication on pricing, timelines, and order status. The ideal candidate will be comfortable working across sales, logistics, purchasing, and quality teams to deliver accurate information and responsive service.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer purchase orders, verify key details, and enter information accurately in accordance with company procedures.</p><p>• Confirm pricing, quantities, and order requirements promptly, providing customers with timely acknowledgement and clear confirmation of accepted orders.</p><p>• Support the sales function through administrative coordination, data entry, and direct communication with both prospective and existing customers regarding lead times, updates, and requested changes.</p><p>• Partner with logistics personnel to gather complete shipping information and validate order details before release to the designated warehouse.</p><p>• Address customer concerns and service issues quickly, working toward practical resolutions that maintain strong client relationships.</p><p>• Monitor open orders, scheduled releases, and shipments, and proactively inform customers of delays, changes, or progress updates.</p><p>• Collaborate with clients on forecasts and anticipated demand to help align purchasing plans and shipment schedules.</p><p>• Prepare and distribute reports on customer ordering patterns and account activity for sales, quality, purchasing, and logistics stakeholders.</p><p>• Communicate important account updates such as pricing adjustments, product discontinuations, and product name changes to affected customers.</p><p>• Provide backup support for logistics-related tasks when needed, including order release coordination, carrier arrangements, customer logistics communication, and issue resolution.</p>
<p>Are you a detail-oriented professional who enjoys supporting sales teams and helping drive business success? This is a great opportunity to join a well-established manufacturing organization where you can play a key role in supporting customer relationships and sales operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide day-to-day administrative support to the sales team</li><li>Assist with order processing, tracking, and updates in internal systems</li><li>Respond to customer inquiries regarding pricing, product availability, and order status</li><li>Coordinate with production and operations teams to ensure timely delivery of products</li><li>Maintain accurate customer records, contracts, and sales documentation</li><li>Prepare sales reports, presentations, and proposals as needed</li><li>Support scheduling of meetings, calls, and client follow-ups</li><li>Help manage incoming calls and emails, ensuring prompt and professional responses</li></ul><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Customer Support Specialist</strong> to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul><p><br></p>
<p>Our client in the Farmingdale NJ area is seeking a detail-oriented and organized Sales Administrator to support their growing sales team. This position plays a key role in ensuring smooth day-to-day sales operations by assisting with proposals, order processing, customer information management, and administrative coordination. This is an excellent opportunity for someone with 1+ years of experience in sales support, customer service, administrative support, or office coordination who is looking to build a long-term career within a stable, collaborative, and team-oriented environment. This role is in office Monday-Friday and is paying within the range of $50-55k base depending on experience. Key Responsibilities Provide administrative and operational support to the sales team Assist in the preparation of proposals and sales-related documentation Maintain accurate customer records and account information Support product and equipment ordering processes Process purchase orders and sales orders accurately and efficiently Manage order entry and updates within company management systems Ensure customer, order, and sales data is entered and maintained correctly Coordinate with internal departments to facilitate seamless sales operations Learn and effectively utilize company software, management systems, and office technology platforms Assist with additional sales support projects and administrative tasks as needed Schedule & Work Environment Fully onsite position Monday–Friday, 8:30 AM – 5:00 PM One-hour lunch break Summer hours: Office closes at 3:30 PM every Friday from Memorial Day Weekend through Labor Day Benefits Health & Insurance Medical, Dental, and Vision coverage Benefits effective the first of the month following permanent Two medical plan options through Aetna Company-paid Life Insurance ($50,000) Additional voluntary life insurance options available Flexible Spending Accounts (Healthcare and Dependent Care) Retirement 401(k) plan with dollar-for-dollar company match Paid Time Off & Additional Perks 10 paid holidays annually 2 floating holidays Birthday off 1 Volunteer Time Off (VTO) day per year Quarterly wellness/personal time sessions 5 New Jersey sick days PTO increases with tenure: 15 days after 1 year of service 20 days after 5 years of service</p>
We are looking for a Purchase & Sales Specialist to support sourcing and vendor coordination for a Contract position based on site in Paterson, New Jersey. This role focuses on preparing bid materials, communicating with suppliers, tracking purchasing activity, and maintaining organized records throughout the procurement cycle. The ideal candidate brings an understanding of bidding practices and purchasing operations, along with the ability to manage follow-up tasks accurately and professionally.<br><br>Responsibilities:<br>• Prepare and organize bid documentation to support purchasing and sales-related activities.<br>• Reach out to vendors to request pricing, clarify details, and gather required information for submissions.<br>• Track open bids and purchase-related requests, ensuring timely follow-up with external partners.<br>• Maintain accurate records of quotations, vendor communications, and purchasing documents.<br>• Coordinate with internal stakeholders to confirm specifications, timelines, and material needs.<br>• Review supplier responses for completeness and help compare offers against business requirements.<br>• Support day-to-day procurement administration by updating files, monitoring deadlines, and documenting activity.<br>• Assist in outlining and documenting the bidding process to promote consistency and clear communication.
<p>We are looking for a results-driven 3PL Sales Manager to help expand our presence in New Jersey. This role focuses on winning new business, strengthening client partnerships, and identifying growth opportunities across warehousing, transportation, and broader logistics services. The ideal candidate brings strong commercial judgment, a consultative sales approach, and the ability to translate customer needs into tailored supply chain solutions.</p><p><br></p><p>Benefits: Hybrid work schedule, Medical, Dental, and Vision</p><p>Salary: $90,000 - $135,000</p><p>Responsibilities:</p><p>• Create and execute a market-focused sales strategy that supports revenue growth and increases visibility within the third-party logistics and warehousing sector.</p><p>• Generate leads through outreach efforts such as prospecting calls, industry networking, referrals, and other business development activities.</p><p>• Develop trusted relationships with executives, procurement leaders, and operational stakeholders to uncover needs and move opportunities through the sales cycle.</p><p>• Present service offerings in a compelling way by aligning logistics, storage, and transportation solutions with customer business goals.</p><p>• Monitor pipeline activity, maintain accurate records in CRM systems, and provide clear reporting on forecasts, opportunities, and sales performance.</p><p>• Partner with internal teams to prepare proposals, support client onboarding, and ensure solutions are positioned effectively during the sales process.</p><p>• Analyze market trends, competitor activity, and customer demand to refine account strategies and identify new areas for expansion.</p>
<p>We are looking for an experienced Marketing Manager to support high-visibility brand initiatives within the advertising industry. This is a long-term contract position focused on shaping marketing presence across events, sponsorships, thought leadership, and branded content while ensuring every deliverable reflects strong quality and consistency. The ideal candidate brings a strategic mindset, strong communication skills, and the ability to keep multiple projects moving forward in a collaborative, fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Drive marketing support for conferences, live events, corporate initiatives, and charitable programs by developing tailored brand materials and promotional assets.</p><p>• Plan and execute brand activations tied to sponsorships, translating campaign objectives into engaging content and event-day experiences.</p><p>• Oversee creative planning and scheduling for large-format digital displays, coordinating requirements, approvals, and final delivery with agency and internal creative teams.</p><p>• Partner closely with events, communications, and cross-functional stakeholders to align marketing efforts and strengthen integrated promotion across initiatives.</p><p>• Gather, organize, and manage stakeholder input throughout project lifecycles while maintaining accuracy and securing required legal and compliance approvals.</p><p>• Lead end-to-end delivery of assigned marketing projects, balancing shifting priorities while meeting deadlines, budget expectations, and brand standards.</p><p>• Support development of B2B thought leadership and social media materials in collaboration with content specialists, agency partners, and business teams.</p><p>• Review campaign and collateral output to ensure brand guidelines are applied consistently across materials produced by internal and external creative resources.</p><p><br></p><p><br></p><p>02720-0013445119</p><p><br></p>