We are looking for an Event Manager to support the planning and delivery of impactful programs and special events for a non-profit organization in New York, New York. This Long-term Contract position is ideal for someone who can balance logistics, stakeholder coordination, and audience engagement while ensuring each event runs smoothly from concept through completion. The role requires a hands-on, detail-oriented individual who can manage event data, oversee vendors and on-site operations, and help create meaningful experiences that strengthen community connections and organizational visibility.<br><br>Responsibilities:<br>• Plan and execute a range of events, including community programs, fundraising galas, and other mission-focused gatherings.<br>• Coordinate event timelines, budgets, venues, vendors, and internal stakeholders to keep projects on track and aligned with objectives.<br>• Manage attendee information, event records, and reporting data to support planning, follow-up, and performance evaluation.<br>• Partner with community representatives, sponsors, and organizational teams to drive participation and strengthen engagement.<br>• Oversee on-site event operations, troubleshoot issues in real time, and maintain a high-quality experience for guests and participants.<br>• Support event communications, registration processes, and post-event analysis to identify opportunities for improvement.<br>• Ensure safety, compliance, and incident reporting practices are followed during event planning and execution when applicable.
<p>We are seeking an experienced <strong>Event Manager</strong> to lead conference center planning operations within a premier corporate environment. This role is responsible for overseeing a team of planners, driving exceptional customer experiences, collaborating with senior business leaders, and ensuring seamless execution of meetings, conferences, and special events.</p><p><br></p><p>The ideal candidate will have a <strong>strong background in 5-star hospitality</strong>, conference services, event planning, or food and beverage operations and possess a proven track record of team leadership, operational excellence, and stakeholder management.</p><p><br></p><p>Key Responsibilities</p><p>Team Leadership & Development</p><ul><li>Lead, mentor, and develop a team of conference center planners.</li><li>Assign events based on planner expertise and workload.</li><li>Conduct performance reviews, coaching, training, and professional development activities.</li><li>Foster a collaborative, service-focused culture across the planning team.</li></ul><p>Event & Conference Management</p><ul><li>Oversee multiple meetings and events simultaneously.</li><li>Ensure successful planning, coordination, and execution of conferences, executive meetings, receptions, and special events.</li><li>Conduct pre-event and post-event reviews to enhance service delivery and client satisfaction.</li><li>Maintain accurate event documentation within the Event Management System (EMS).</li></ul><p>Stakeholder & Client Engagement</p><ul><li>Partner with senior management, line-of-business leaders, and internal stakeholders.</li><li>Act as a trusted advisor regarding event strategy, execution, and customer experience.</li><li>Manage escalations professionally and effectively.</li><li>Deliver exceptional hospitality and customer service experiences.</li></ul><p>Operational Excellence</p><ul><li>Monitor and improve meeting space utilization and planning workflows.</li><li>Enforce standard operating procedures and service standards.</li><li>Participate in operational reviews and continuous improvement initiatives.</li><li>Support reception desk activities and day-to-day conference center operations as needed.</li></ul><p>Risk, Compliance & Reporting</p><ul><li>Ensure adherence to operational, risk, and compliance standards.</li><li>Track performance metrics and operational reporting.</li><li>Lead projects designed to improve facilities, team performance, and the overall client experience.</li></ul>