<p><br></p><p>Key Responsibilities</p><p>Salesforce Administration & Support</p><p>• Assist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case management</p><p>• Maintain data integrity through data imports, deduplication processes, and validation rules</p><p>• Support the creation and maintenance of reports and dashboards for program, finance, and leadership teams</p><p>• Troubleshoot user issues and provide timely and effective resolution</p><p>• Support end-user training and adoption of Salesforce best practices</p><p>________________________________________</p><p>Automation & Development</p><p>• Build and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows)</p><p>• Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes)</p><p>• Support Lightning Web Component (LWC) development for internal tools and user interfaces</p><p>• Participate in evaluating when to use declarative versus programmatic solutions</p><p>________________________________________</p><p>Integrations & API Development</p><p>• Support the development and maintenance of integrations using REST and SOAP APIs</p><p>• Assist with outbound callouts, including authentication methods such as OAuth 2.0 and API keys</p><p>• Parse and transform JSON/XML payloads within Apex</p><p>• Work with middleware platforms (e.g., MuleSoft, Zapier, or other ETL tools) as needed</p><p>• Monitor and troubleshoot API limits, failures, and latency issues</p><p>________________________________________</p><p>System Implementation & Enhancements</p><p>• Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions</p><p>• Assist in implementing new features, custom objects, and automation to improve operational efficiency</p><p>• Participate in system upgrades, release cycles, and sandbox testing</p><p>________________________________________</p><p>Performance, Limits, and Optimization</p><p>• Develop solutions with an understanding of Salesforce governor limits (SOQL, DML, CPU time, heap size)</p><p>• Write efficient SOQL/SOSL queries and follow best practices to avoid common anti-patterns</p><p>• Support optimization efforts, including query performance and transaction handling</p><p>• Assist with implementing caching strategies where appropriate (Platform Cache, Custom Settings/Metadata)</p><p>________________________________________</p><p>Monitoring, Debugging, and Support</p><p>• Troubleshoot production issues using debug logs, Apex exception emails, and system monitoring tools</p><p>• Identify root causes of failures across integrations, automation, and data processes</p><p>• Provide Tier 2 support for Salesforce-related incidents</p><p>• Proactively identify system health risks and improvement opportunities</p><p>________________________________________</p><p>Documentation & Engineering Standards</p><p>• Maintain technical documentation for data models, integrations, and automation logic</p><p>• Follow established SDLC and change management processes</p><p>• Contribute to internal best practices for naming conventions, code structure, and deployment procedures</p><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis in New York, New York. This role is essential in supporting warehouse and supply chain operations while optimizing system functionalities and integrations. The ideal candidate will collaborate with cross-functional teams to deliver effective solutions and ensure seamless business processes.<br><br>Responsibilities:<br>• Serve as a functional consultant, providing expertise in ERP and CRM systems to enhance supply chain and warehouse operations.<br>• Collaborate with administrators and leadership teams to identify and implement system improvements.<br>• Work with IDocs to facilitate data exchange and system integrations between platforms.<br>• Analyze business needs and translate them into actionable functional solutions.<br>• Troubleshoot system issues, conduct testing, and implement ongoing enhancements.<br>• Partner with global stakeholders to align system functionalities with business objectives.<br>• Coordinate with technical and business teams to ensure effective communication and project execution.<br>• Support warehouse management systems and related processes to improve efficiency.<br>• Develop and maintain clear documentation for system configurations and business requirements.
We are looking for an ERP/CRM Consultant to join a team in East Elmhurst, New York on a contract-to-permanent basis. This role focuses on improving finance-related automation workflows, partnering with business and technical stakeholders, and identifying opportunities to strengthen process efficiency. The ideal candidate brings hands-on experience with UiPath, can assess existing solutions with a critical perspective, and communicates effectively with both operational teams and leadership.<br><br>Responsibilities:<br>• Review current automation workflows and identify practical improvements that enhance efficiency, accuracy, and usability.<br>• Partner with accounts payable, accounts receivable, finance, and IT teams to gather needs and translate them into well-defined technical solutions.<br>• Design, refine, and support robotic process automation initiatives using UiPath and related enterprise technologies.<br>• Evaluate business processes to uncover optimization opportunities and recommend automation strategies aligned with operational goals.<br>• Create clear process documentation, technical specifications, and workflow materials to support maintenance and future enhancements.<br>• Communicate project updates, solution design decisions, and process impacts to finance stakeholders and leadership in an understandable manner.<br>• Support integration efforts across ERP and CRM environments, including enterprise platforms such as JD Edwards when applicable.<br>• Contribute to intelligent automation initiatives involving AI-driven or agent-based workflows and document processing capabilities such as OnBase, cloud platforms, or document understanding tools.
We are looking for a Solutions Architect to join a Marketing/PR organization in New York, New York on a contract basis with the potential to become permanent. In this role, you will partner with clients and internal teams to shape effective technical solutions, guide implementation planning, and create a strong onboarding experience from the start. This position is ideal for someone who combines architectural insight with client-facing communication and can translate business needs into practical, scalable approaches.<br><br>Responsibilities:<br>• Guide client onboarding engagements and service initiatives, ensuring projects begin with clear direction and strong execution.<br>• Develop and refine onboarding workflows, documentation, and supporting materials to improve delivery efficiency and elevate the customer experience.<br>• Partner with customer success, product, and engineering teams to define how solutions align with each client’s existing technology environment.<br>• Manage technical workstreams across client-facing and internal initiatives, keeping deliverables organized, accurate, and aligned with quality expectations.<br>• Capture business and technical requirements with precision, documenting scope, architecture decisions, and integration strategies for successful delivery.<br>• Represent customer use cases and implementation feedback to product teams to help inform future platform enhancements.<br>• Coordinate with cross-functional stakeholders to maintain alignment throughout the engagement lifecycle and support a consistent client experience.<br>• Drive strong time-to-value by overseeing solution design and project outcomes that meet high technical standards.