We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
seeking a highly visible Customer Success Manager (CSM) to serve as the primary liaison for all Epic-related initiatives, issues, and stakeholder engagement across our Community Connect partners. This role sits at the intersection of clinical operations, IT, and executive leadership and is a critical extension of the Director of Community Connect. <br>Required Qualifications<br><br>5+ years of Epic experience, including deep functional or application knowledge.<br><br>Prior experience in Customer Success, Client Services, Program Management, or a similar partner-facing role.<br><br>Demonstrated ability to engage and communicate effectively with executive leadership (C-level).<br><br>Strong documentation skills with a proven ability to produce clear, organized, and actionable materials.<br><br>Solid technical aptitude with the ability to understand Epic workflows, integrations, and application impacts.<br><br>Exceptional interpersonal skills; outgoing, confident, and comfortable being the “face” of Epic engagement.<br><br>Preferred Qualifications<br><br>Epic certifications strongly preferred.<br><br>Experience working within Community Connect or multi-organization Epic environments.<br><br>Healthcare provider or large health system experience.<br><br>Background working in matrixed organizations with multiple stakeholders.
We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
<p>Our client is looking for an Administrative Assistant/Store Concierge to join their team in the Old Bridge, New Jersey area. In this role, you will play a key part in ensuring a seamless onboarding experience for new stores while collaborating with internal teams and external partners. This position is ideal for an individual who excels in organization, communication, and managing multiple priorities in a dynamic retail environment.</p><p><br></p><p>Salary is 60,000 - 65,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, life insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with store representatives and act as a trusted advocate for their needs.</p><p>• Deliver a high-quality onboarding experience to reflect the company’s values and commitment to partnership.</p><p>• Coordinate onboarding efforts among internal teams, vendors, and stores to ensure smooth processes and alignment.</p><p>• Lead or assist in bi-weekly internal calls to track progress and address onboarding tasks.</p><p>• Guide new stores through the onboarding process, including required documentation, system access, and training.</p><p>• Translate store requirements into actionable tasks for internal teams and provide updates to store representatives.</p><p>• Customize onboarding support based on store goals and readiness, connecting them with appropriate resources.</p><p>• Proactively identify challenges during onboarding and implement solutions to prevent disruptions.</p><p>• Monitor post-opening progress for the first 30 days and offer additional support as needed.</p><p>• Collect feedback from stores to identify areas for improvement in the onboarding process.</p>
<p>We are looking for a dedicated Account Manager to join our team in New Jersey. This role involves managing client relationships, driving business growth, and ensuring customer satisfaction. The ideal candidate will bring a strong understanding of account management practices and a passion for building successful partnerships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of client accounts, ensuring their needs are met and expectations exceeded.</p><p>• Develop and nurture strong relationships with clients to foster trust and long-term collaboration.</p><p>• Handle inbound inquiries and provide solutions that align with client goals.</p><p>• Identify opportunities to upsell or cross-sell products and services to enhance revenue.</p><p>• Collaborate with internal teams to ensure seamless communication and delivery of services.</p><p>• Monitor account performance and provide regular updates to clients.</p><p>• Resolve client issues promptly, ensuring a high level of satisfaction.</p><p>• Prepare and deliver presentations or reports tailored to client requirements.</p><p>• Stay informed about industry trends to provide clients with valuable insights.</p><p>• Maintain accurate records of interactions and transactions within the CRM system.</p>
We are offering an exciting opportunity for a Tax Manager in the public sector. This role is based in Fairfield, New Jersey and will focus on overseeing tax operations in a boutique CPA firm. This role will involve managing the tax department, handling various tax returns, and interacting with clients directly. <br><br>Responsibilities:<br>• Oversee and increase the Tax Department headcount in response to the expanding client base.<br>• Become a valued member and contributor to the management team. <br>• Handle tax knowledge related to individual, partnership, and corporate returns.<br>• Manage and delegate work to staff efficiently and effectively.<br>• Directly interact with clients and respond to their inquiries.<br>• Utilize various accounting software systems for tax operations.<br>• Perform auditing and compliance duties as per industry standards.<br>• Handle entity formation and income tax accounting tasks.<br>• Utilize knowledge of CCH ProSystem Fx and CCH Sales Tax for tax operations.<br>• Oversee and manage various accounting functions within the firm.
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>80,000 - 100,000</p><p><br></p><p>benefits:</p><ul><li>paid time off</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li></ul><p>Our client in the Branchburg area is looking for a Sales/Business Manager for their team. This role does not involve direct selling; instead, it supports the sales team’s day-to-day operations by organizing activities, improving efficiency, and helping the team achieve its goals. This person plays a central role in ensuring systems, data, and communication channels run smoothly. HubSpot expertise is highly valuable in this position. This position is fully in-office, Monday-Friday.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the team in maintaining regular sales routines and tracking progress against objectives.</li><li>Manage and monitor CRM (HubSpot) use for data accuracy, reporting, and workflow consistency.</li><li>Facilitate meetings, ensure follow-through on action items, and help drive accountability.</li><li>Create performance summaries and reports for leadership as needed.</li><li>Help onboard new team members and provide guidance on sales tools or processes.</li><li>Contribute to ad-hoc projects or initiatives that boost team productivity, efficiency, or results.</li></ul>
<p>We are looking for an ambitious and results-driven Outbound Sales Representative to join our client's team in New York, New York. This position is ideal for individuals with a passion for outbound sales and a talent for building strong client relationships. As part of a dynamic environment, you will focus on developing new business opportunities and achieving measurable sales goals. This position is base plus commission.</p><p><br></p><p>Responsibilities:</p><p>• Proactively identify and pursue new business opportunities to establish a strong sales pipeline.</p><p>• Build and maintain lasting relationships with clients across various industries, including wholesalers, promotional companies, and e-commerce businesses.</p><p>• Conduct thorough research on potential clients to assess feasibility based on product dimensions, quantities, pricing, and profitability.</p><p>• Collaborate with internal teams to create pricing strategies and tailor sales pitches for optimal deal closure.</p><p>• Develop innovative outreach strategies to target high-value prospects and drive sales growth.</p><p>• Maintain detailed records of sales activities, client interactions, and progress toward targets.</p><p>• Regularly meet with clients in the local area to strengthen partnerships and explore new opportunities.</p><p>• Leverage industry trends and market insights to identify sectors for business expansion.</p><p>• Work independently to achieve and exceed sales goals while adhering to company standards.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
<p>We are looking for an experienced and dynamic individual to lead our sales efforts as a Sales Manager. In this role, you will oversee strategic account management and procurement operations, drive growth and fostering strong relationships within the B2B sector. Join a privately held corporation where your expertise will contribute to delivering cost-effective solutions and high standards.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the sales team, setting clear goals and driving performance to exceed targets.</p><p>• Develop and maintain strong relationships with B2B clients, leveraging an established network to expand business opportunities.</p><p>• Oversee procurement processes, ensuring purchases align with company objectives and cost-efficiency.</p><p>• Facilitate contract negotiations, ensuring favorable terms and compliance with industry standards.</p><p>• Implement strategic sales plans to enhance market presence and client satisfaction.</p><p>• Collaborate with cross-functional teams to optimize supply chain management and logistical operations.</p><p>• Analyze market trends and client needs to identify opportunities for growth and innovation.</p><p>• Provide leadership development and mentorship to team members, fostering a culture of excellence.</p><p>• Monitor and evaluate sales metrics, preparing reports and recommendations for senior management.</p><p>• Ensure adherence to company policies, industry regulations, and best practices in all sales and procurement activities</p>
<p>We are looking for an experienced Controller to join a dynamic wealth management firm. This position offers an exciting opportunity to oversee the accounting function while contributing to strategic initiatives for the firm. Ideal candidates are detail-oriented, proactive professionals with expertise in public accounting and a passion for delivering high-quality financial services.</p><p><br></p><p>Qualified applicants can apply by sending your resume to Joe Ciavardini via LinkedIn or email me at joe.ciavardini@roberthalf</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger management, and bank reconciliations.</p><p>• Prepare accurate monthly, quarterly, and annual financial statements for executive review.</p><p>• Develop and manage budgets and cash flow projections to ensure financial stability.</p><p>• Coordinate tax documentation and filings while ensuring compliance with applicable regulations.</p><p>• Strengthen internal controls and optimize accounting procedures to enhance operational efficiency.</p><p>• Maintain compliance with regulatory requirements, including tracking updates and implementing best practices.</p><p>• Collaborate with the team to provide financial planning, tax coordination, and accounting services to high-net-worth clients.</p><p>• Contribute to system improvements and process enhancements to support the firm’s growth.</p><p>• Assist leadership with ad hoc financial analysis and special projects as needed.</p><p>• Provide strategic guidance on regulatory risks and compliance practice</p>
<p>Base 50K – 60K plus Commission </p><p><br></p><p>benefits</p><ul><li>flexibility</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage sales.</li><li>Identify and pursue new business opportunities through proactive outreach.</li><li>Attend networking events.</li><li>Collaborate with the marketing team for event setup and lead generation support.</li><li>Maintain strong client relationships and deliver exceptional customer service.</li><li>Achieve and exceed sales targets through strategic planning and execution.</li><li>Provide regular updates on pipeline and territory performance.</li><li>Represent the company professionally at all times.</li></ul><p><br></p>
<p>We are looking for a skilled Controller with extensive experience in Microsoft Dynamics Great Plains to join our client's team. This contract position offers an exciting opportunity to address post-implementation challenges, collaborate closely with a dynamic team, and contribute to essential financial operations. If you are detail-oriented and passionate about optimizing processes, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize financial modules within Microsoft Dynamics Great Plains, including Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, and Bank Reconciliation.</p><p>• Troubleshoot and resolve post-implementation issues in Dynamics GP to ensure seamless functionality.</p><p>• Perform month-end close activities and ensure accurate financial reporting and reconciliation.</p><p>• Collaborate with team members to streamline financial processes and improve operational efficiency.</p><p>• Analyze and resolve discrepancies in financial data, ensuring compliance with industry standards and regulations.</p><p>• Prepare and review journal entries to maintain the integrity of financial records.</p><p>• Support audits and provide documentation for compliance and reporting purposes.</p><p>• Offer insights and recommendations for system improvements and enhancements.</p><p>• Maintain detailed records and ensure accuracy in all aspects of financial management.</p><p>• Contribute to the success of key financial projects within the organization.</p>
We are looking for a success-driven and highly organized Event Coordinator to oversee the planning and execution of various events in New York, New York. This long-term contract position calls for a creative individual who excels at managing multiple responsibilities and delivering exceptional event experiences. The ideal candidate will thrive in a collaborative environment while maintaining strong attention to detail and meeting deadlines.<br><br>Responsibilities:<br>• Develop comprehensive event plans, including venue arrangements, logistics, catering, and entertainment.<br>• Collaborate with vendors, clients, and team members to ensure all aspects of the event run smoothly.<br>• Monitor event budgets and timelines to ensure projects stay within financial and scheduling constraints.<br>• Build and maintain positive relationships with clients, understanding their needs and providing regular updates on event progress.<br>• Supervise on-site event setup, execution, and teardown to guarantee seamless operations.<br>• Address unforeseen issues during events, delivering prompt and effective solutions.<br>• Collect feedback from attendees and stakeholders post-event to evaluate success and identify areas for improvement.<br>• Maintain accurate records and documentation for each event to support future planning.<br>• Utilize event management software to streamline planning and coordination tasks.<br>• Ensure guest satisfaction by providing excellent service and support during events.
<p>We are looking for a skilled and detail-oriented Bookkeeper to join our team at a CPA firm in Ocean County, New Jersey. In this Contract to permanent position, you will play a crucial role in managing essential financial, human resources, and administrative processes while collaborating closely with firm partners. This opportunity is ideal for professionals who thrive in fast-paced environments and are eager to contribute to the success of a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and receivable, including billing, collections, and financial performance tracking to ensure efficient operations.</p><p>• Perform core bookkeeping tasks to maintain accurate and compliant internal financial records.</p><p>• Process payroll efficiently and ensure timely payments.</p><p>• Monitor and track client billing to maintain transparency and accuracy.</p><p>• Collaborate with firm partners to optimize administrative and financial processes.</p><p>• Conduct bank reconciliations to verify accuracy and resolve discrepancies.</p><p>• Support human resources functions, including administrative tasks and employee record management.</p><p>• Utilize QuickBooks and other accounting tools to streamline financial operations.</p><p>• Prepare regular financial reports and analyses to assist in decision-making.</p>
