<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Sales Support Specialist</strong> to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul><p><br></p>
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
<p>We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.</p><p>• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.</p><p>• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.</p><p>• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.</p><p>• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.</p><p>• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.</p><p>• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.</p><p>• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.</p>
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems.<br>• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner.<br>• Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow.<br>• Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries.<br>• Handle claims related to damaged shipments and follow through on resolution steps and documentation.<br>• Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records.<br>• Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage.<br>• Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
<p>We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment.</p><p><br></p><p><strong>PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.</p><p>• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.</p><p>• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.</p><p>• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.</p><p>• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.</p><p>• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.</p><p>• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.</p><p>• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.</p>
<p>Robert Half is seeking a motivated and customer-focused <strong>Customer Service Representative</strong> to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and accuracy</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Process orders, returns, account updates, and related service requests</li><li>Collaborate with internal teams to address customer needs and improve service delivery</li><li>Educate customers on products, services, and company policies</li><li>Identify opportunities to enhance customer satisfaction and streamline support processes</li></ul><p><br></p>
We are looking for a Customer Service Representative to support airport guest assistance operations for a Contract position based in Queens, New York. In this role, you will help create a smooth and welcoming experience for travelers and event attendees by providing responsive, detail-oriented service at designated airport locations. This opportunity is ideal for someone who communicates clearly, stays organized in fast-paced environments, and is comfortable assisting guests throughout scheduled daily coverage periods.<br><br>Responsibilities:<br>• Welcome arriving guests at assigned airport meeting points and provide clear guidance for next steps in their travel or event experience.<br>• Deliver friendly, detail-oriented customer support by answering questions, resolving routine concerns, and directing individuals to the appropriate contacts when needed.<br>• Manage high-volume interactions efficiently while maintaining accuracy and a positive service attitude in busy airport settings.<br>• Handle inbound and outbound communication related to guest coordination, schedule updates, and service support as needed.<br>• Record and relay important attendee information to ensure seamless handoffs between airport support staff and event teams.<br>• Assist with order or service-related data entry and maintain organized, up-to-date records of customer interactions.<br>• Follow coverage schedules and assignment instructions for support at designated airport locations, including LaGuardia Airport and John F. Kennedy International Airport.<br>• Escalate urgent service issues promptly and support operational adjustments when traveler needs or schedules change.
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.<br>• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.<br>• Review and process purchase order details to ensure requests are recorded correctly and routed without delays.<br>• Investigate customer concerns and work toward practical resolutions that align with service expectations.<br>• Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking.<br>• Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
<p>We are looking for a Customer Service Representative to deliver attentive, solutions-focused support for customers in Wall Twp, New Jersey. This position plays an important role in managing order-related requests, answering product questions, and helping create a positive experience across every customer interaction. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset suited to a fast-moving business environment.</p><p>Salary:</p><p>$20 - $24 / Hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, shipment status updates, issue resolution, pricing clarification, order acknowledgements, and post-sale follow-up.</p><p>• Build strong working knowledge of product offerings in order to provide accurate guidance and respond confidently to customer questions.</p><p>• Partner with internal teams to address service concerns efficiently and help ensure a smooth, high-quality customer experience.</p><p>• Monitor recurring customer questions and service patterns, then share insights that support improvements to products, processes, and overall service delivery.</p><p>• Develop positive relationships with both new and existing customers by communicating professionally, listening carefully, and responding with empathy and accuracy.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist sales and marketing efforts.</p><p>• Represent the company and its brands consistently by following communication standards, service policies, and brand expectations in every interaction.</p>
We are looking for a Customer Service Representative to support guest-facing airport assistance operations for a Contract position based in New York. In this role, you will provide a welcoming and attentive experience for travelers, help address service-related questions, and coordinate smoothly with on-site teams during scheduled event support activities. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and delivers dependable customer care throughout each shift.<br><br>Responsibilities:<br>• Welcome arriving and departing guests in the airport environment and provide courteous assistance throughout their experience.<br>• Respond to customer questions with clear, accurate information and help resolve routine service concerns in a timely manner.<br>• Handle inbound and outbound communications effectively while maintaining a positive and helpful approach.<br>• Support order-related or service-related data entry tasks with strong attention to accuracy and detail.<br>• Coordinate with event and site teams to ensure scheduled coverage is maintained at designated airport locations.<br>• Monitor guest needs during assigned shifts and escalate complex issues to the appropriate contact when necessary.<br>• Maintain organized records of interactions, requests, and service updates to support smooth daily operations.<br>• Represent the organization effectively at all times while working in a high-traffic public setting.
<p>We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.</p><p>• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.</p><p>• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.</p><p>• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.</p><p>• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.</p><p>• Track inventory-related return activity and help ensure product movements are documented correctly across departments.</p><p>• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.</p>
<p>We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards.</p><p><br></p><p>Responsibilities:</p><p>• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.</p><p>• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.</p><p>• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.</p><p>• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.</p><p>• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.</p><p>• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.</p><p>• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.</p><p>• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.</p><p>• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.</p>
<p>Robert Half is seeking a motivated and detail-oriented Sales Assistant to support a local and growing sales team in driving business growth and delivering excellent customer service. This role is ideal for someone with strong communication skills, administrative experience, and a passion for working in a fast-paced sales environment. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the sales team with daily administrative tasks, reporting, and customer follow-up. </li><li>Prepare sales documents, presentations, proposals, and correspondence. </li><li>Maintain accurate customer records, sales activity, and order information in internal systems. </li><li>Respond to client inquiries and direct requests to the appropriate team members. </li><li>Coordinate meetings, appointments, and sales calendars. </li><li>Assist with processing orders, tracking shipments, and resolving customer issues. </li><li>Help identify new sales opportunities through research and lead tracking.</li></ul><p><br></p>
We are looking for a Sales Assistant to support daily customer interactions and help keep order activity moving efficiently in Mount Vernon, New York. This role is ideal for someone who enjoys speaking with customers, handling sales-related requests, and solving product concerns with professionalism. The right candidate brings a positive attitude, strong follow-through, and a genuine interest in contributing to a customer-focused team environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely assistance with product and order-related questions.<br>• Enter customer purchases accurately into the company’s order management system and confirm all details are complete.<br>• Monitor open orders and follow up as needed to help ensure items are processed, fulfilled, and delivered on schedule.<br>• Address customer product concerns by identifying issues, offering practical solutions, and escalating when appropriate.<br>• Support sales activity by building strong customer relationships and helping guide buyers through the purchasing process.<br>• Maintain clear communication with customers, vendors, and internal team members to promote a smooth service experience.<br>• Contribute to a welcoming and dependable team atmosphere through a proactive, flexible, and service-oriented approach.
<p>A growing organization in the Lehigh Valley is seeking a <strong>Call Center Representative</strong> to join its customer support team. This role is ideal for someone who enjoys helping others, solving problems, and providing exceptional customer service over the phone.</p><p>Unlike traditional call center environments that focus heavily on outbound sales, the majority of calls in this position are <strong>inbound</strong>, assisting customers with questions, account inquiries, service requests, and issue resolution.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer a high volume of inbound customer calls in a professional and friendly manner</li><li>Assist customers with account information, service inquiries, and general questions</li><li>Research and resolve customer concerns while providing timely follow-up as needed</li><li>Accurately document interactions and update customer records within company systems</li><li>Escalate complex issues to the appropriate departments when necessary</li><li>Maintain a positive customer experience with every interaction</li><li>Meet established quality, productivity, and attendance expectations</li></ul>
<p>A busy Neurology practice in Doylestown is seeking a Patient Service Associate (PSA) to support front desk operations and deliver an exceptional patient experience. This individual will serve as the first point of contact for patients and visitors while managing a high volume of administrative and scheduling responsibilities in a fast-paced healthcare environment. This position is On-Site and the hours are 8am - 4:30pm.</p><p><br></p><p>Key Responsibilities</p><p>Greet and check in patients for appointments</p><p>Answer and direct incoming phone calls professionally and efficiently</p><p>Schedule, reschedule, and confirm patient appointments</p><p>Maintain accurate patient information within EPIC/PennChart</p><p>Scan and upload medical records and documentation into patient charts</p><p>Assist with patient registration and demographic updates</p><p>Manage incoming faxes and other office correspondence</p><p>Coordinate with clinical staff to ensure smooth patient flow</p><p>Maintain confidentiality and HIPAA compliance at all times</p><p><br></p><p>Required Qualifications</p><p>Previous front desk or patient access experience in a medical office setting</p><p>Hands-on experience with EPIC/PennChart</p><p>Strong appointment scheduling experience</p><p>Comfortable handling a high volume of patient calls and inquiries</p><p>Proficient with document scanning and electronic medical records</p><p>Excellent customer service and communication skills</p><p>Strong attention to detail and organizational abilities</p><p><br></p><p>Preferred Qualifications</p><p>Specialty practice experience</p><p>Experience in a high-volume physician practice or healthcare system</p><p>Knowledge of insurance verification and patient registration processes</p><p><br></p><p><br></p><p>The ideal candidate is a personable, organized healthcare professional who thrives in a busy patient-facing environment. They are comfortable multitasking, have strong EPIC/PennChart skills, and can provide compassionate, professional service to patients while managing competing priorities.</p><p><br></p><p>For immediate consideration please call the Trevose office of Robert Half at 215-244-1551. Thank you!</p>
We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment.<br><br>Responsibilities:<br>• Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly.<br>• Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability.<br>• Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordinate with appropriate teams to close issues.<br>• Compare and reconcile inventory data and transaction records across systems to support accurate fulfillment and timely order processing.<br>• Review warehouse workflows, map current-state processes, and identify practical opportunities to improve efficiency and consistency.<br>• Create clear user guides and training resources, then deliver instruction that supports compliance with established operating procedures.<br>• Act as a functional expert on application configuration and operational best practices related to shipping, receiving, picking, and put-away activities.<br>• Collaborate with business and technical stakeholders to document issues, communicate resolution progress, and support ongoing application performance.<br>• Assist with hardware and access-related support needs as they relate to end-user productivity and system usage.<br>• Contribute to continuous improvement efforts by identifying trends in support activity and recommending preventive measures.
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys working directly with physician offices, managing field-based outreach, and keeping record collection efforts moving efficiently. The person in this role will serve as a key link between provider locations and internal teams, helping maintain accurate documentation, strong relationships, and compliant processes within the insurance industry.<br><br>Responsibilities:<br>• Develop productive working relationships with physician practices, office administrators, and medical records staff to support ongoing record collection efforts.<br>• Coordinate the gathering of medical documentation from healthcare providers and follow through to ensure timely receipt and completeness.<br>• Plan and carry out in-person visits within the assigned territory to strengthen provider partnerships and address outstanding retrieval needs.<br>• Partner with internal operational teams to troubleshoot barriers, resolve service issues, and improve the efficiency of outreach activities.<br>• Maintain detailed activity logs, status updates, and supporting documentation to monitor progress and support accurate reporting.<br>• Identify workflow gaps and recommend practical improvements that help standardize field operations and support scalable processes.<br>• Uphold organizational policies and compliance expectations throughout all provider interactions and records handling activities.