<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>We are seeking a meticulous Supply Chain/Logistics Specialist to join our team in Parsippany, New Jersey. This is a Contract to permanent position offering an excellent opportunity for career growth in the manufacturing industry. The ideal candidate will bring expertise in accounts payable processes and demonstrate strong analytical skills to support the team’s operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable functions, ensuring accuracy and timeliness.</p><p>• Code and enter invoices into the system while adhering to company procedures.</p><p>• Perform three-way matching to verify invoices, purchase orders, and receipts.</p><p>• Collaborate with team members to resolve discrepancies and ensure smooth workflow.</p><p>• Utilize Great Plains Accounting system or similar platforms for financial operations.</p><p>• Generate and analyze reports using Excel to support decision-making processes.</p><p>• Communicate effectively with vendors and internal departments to address inquiries.</p><p>• Provide support to the Accounts Payable Manager and assist with team coordination.</p><p>• Ensure compliance with company policies and industry standards.</p><p>• Contribute to process improvements to enhance efficiency and accuracy.</p>
We are looking for a dedicated Payroll Specialist to join our team in Bronx, New York. In this Contract to permanent position, you will play a key role in managing payroll operations and ensuring compliance with organizational policies. This opportunity is ideal for individuals with a strong background in payroll systems and a keen eye for detail.<br><br>Responsibilities:<br>• Process payroll efficiently and conduct regular audits to ensure accuracy.<br>• Maintain and update employee records, handling approximately 40 files per month.<br>• Utilize EV6 and organizational systems to manage payroll-related data with precision.<br>• Facilitate wage increases, union dues, and reporting requirements as needed.<br>• Collaborate closely with the HR team during the initial months, transitioning to independent responsibilities thereafter.<br>• Act as a liaison between the Payroll department and other stakeholders to address inquiries and resolve issues effectively.<br>• Support compliance with payroll regulations and organizational policies.<br>• Ensure timely completion of onboarding requirements such as clearance checks and training.
<p>We are looking for a skilled Payroll Specialist to join our team! This position offers an opportunity to contribute to a very reputable organization by ensuring accurate and timely payroll processing. The ideal candidate will bring expertise in payroll systems and accounting functions, ensuring compliance with applicable regulations. Great opportunity with a reputable organization!</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for all employees, ensuring accuracy and adherence to deadlines.</p><p>• Maintain compliance with federal, state, and local payroll laws and regulations.</p><p>• Address and resolve payroll discrepancies or employee inquiries with attention to detail.</p><p>• Collaborate with the accounting team to ensure payroll transactions are accurately recorded.</p>
<p>A busy firm in the Florham Park area is looking for a Legal Billing Specialist to join their firm. This Legal Billing Specialist will get the chance to join a great team that offers flexible working schedule and career advancement. The ideal Legal Billing Specialist will have prior experience with e-billing as well as platforms such as Aderant. This Legal Billing Specialist will reporting Billing Manager and work amongst a team of 3 others. Other responsibilities of this Legal Billing Specialist will include but not be limited to:</p><p><br></p><p>Legal Billing Specialist Responsibilities:</p><p>• Prepare, review, and send client invoices based on attorney time entries and associated expenses.</p><p>• Ensure invoices align with client guidelines, including proper coding and formatting requirements.</p><p>• Manage electronic billing (e-billing) platforms, such as Aderant.</p><p>• Monitor and track attorney billable hours and expenses while verifying time entry accuracy.</p><p>• Generate detailed billing reports for attorneys and management to support decision-making.</p><p>• Address rejected invoices or billing disputes by directly liaising with clients and attorneys.</p><p>• Track outstanding invoices and follow up on overdue accounts to ensure timely payments.</p><p>• Maintain compliance with client billing agreements, including discounts, fee caps, and alternative fee structures.</p><p>• Provide clear and detailed breakdowns of charges when requested by clients or stakeholders.</p><p>• Organize and maintain accurate billing records and documentation for future reference.</p><p><br></p><p>This Legal Billing Specialist position is paying between $75,000 and $85,000 annually depending on experience. If interested in this Legal Billing Specialist role apply today!</p>
<p>We are looking for a skilled Portfolio Management Specialist to join our team in New York, New York. This role involves collaborating closely with the Head of Investments and Wealth Advisors to oversee and manage client portfolios, utilizing a centralized trading platform, Envestnet Tamarac. The ideal candidate will ensure portfolio strategies align with investment policies and client objectives across diverse asset classes, including equities, fixed income, and alternative investments. The role requires 3 days per week in the midtown Manhattan office and 2 days work from home.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Wealth Advisors and the investment team to maintain client portfolios in alignment with asset allocation targets, including tasks such as rebalancing, investing cash, raising funds for distributions, and tax loss harvesting.</p><p>• Oversee and manage the trading platform, Envestnet Tamarac, ensuring account maintenance, trade settings, and reconciliation are completed accurately.</p><p>• Execute firmwide trading initiatives efficiently, including block trading.</p><p>• Actively participate in the firm's Investment Committee, contributing to strategic decisions.</p><p>• Build and maintain relationships with third-party investment solution providers, such as FactSet.</p><p>• Monitor and analyze portfolio performance to provide insights that support investment strategies.</p><p>• Ensure compliance with investment policies and regulatory requirements.</p><p>• Provide detailed reporting and updates to clients and stakeholders regarding portfolio management activities.</p>
<p><strong>Billing & Accounts Receivable Specialist (On-Site)</strong></p><p> A growing organization is looking for a detail-oriented Billing & AR Specialist to handle a wide range of invoicing, contract billing, and payment functions. This role supports internal teams and ensures accurate, timely financial processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue customer invoices with a high level of accuracy</li><li>Review supporting documents such as purchase orders and service agreements for correct terms</li><li>Manage recurring contract cycles, including renewals and cancellations</li><li>Coordinate with external vendors for pricing details and licensing information</li><li>Assist with billing related to service activity and reconcile logged hours</li><li>Enter and apply customer payments in the accounting system</li><li>Monitor outstanding balances and follow up on past-due accounts</li><li>Work directly with customers to resolve billing questions or discrepancies</li><li>Support monthly and annual closing activities</li><li>Work with internal departments to address billing or collection concerns</li><li>Generate reports related to customer contracts</li><li>Use internal systems to produce and maintain billing data</li><li>Recommend improvements to streamline billing processes</li></ul><p><br></p>
<p>Are you an experienced operations and HR professional who thrives in a fast-paced environment? We are seeking a Human Resources and Operations Support Specialist to lead strategic HR initiatives, oversee financial coordination, and drive operational excellence for a growing organization. This role requires exceptional communication skills, strong leadership, and the ability to manage multiple priorities with precision and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead HR functions including onboarding, training, benefits administration, payroll, and compliance</li><li>Develop and optimize operational procedures and firm policies for efficiency and clarity</li><li>Coordinate budgeting processes, financial reporting, and vendor relationships</li><li>Manage internal and external communications aligned with organizational goals</li><li>Facilitate executive meetings, set agendas, and ensure accountability for strategic projects</li><li>Oversee IT systems and vendor management for operational continuity</li><li>Ensure compliance with regulatory and insurance requirements, including audits and renewals</li><li>Drive employee engagement and culture-building initiatives in a remote environment</li><li>Strategically plan and execute recruitment processes to support organizational growth</li><li>Identify and implement process improvements using data-driven insights</li></ul><p><br></p>
<p>A busy company in the West Caldwell area is seeking a Accounts Receivable Specialist to join their team. This Accounts Receivable Specialist will get the chance to join a growing organization that offers great work/life balance as well as a flexible working schedule. The ideal Accounts Receivable Specialist will have construction and/or real estate industry experience (neither required) and be local to the West Caldwell area. In this Accounts Receivable Specialist role, you will handle a variety of financial tasks, including billing, invoicing, collections, cash applications, and more. Other responsibilities of this Accounts Receivable Specialist position will include but not be limited to:</p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><ul><li>Track and follow up on outstanding receivables to ensure timely collections.</li><li>Support the accounting manager by providing backup for various financial tasks.</li><li>Process and track lien waivers.</li><li>Maintain AR aging reports and reconcile customer accounts.</li><li>Monitor contract compliance, payment schedules and collection milestones.</li><li>Utilize Microsoft Excel and similar accounting software to manage financial data effectively.</li><li>Collaborate with team members to ensure smooth month-end close processes.</li></ul><p><br></p><p>This Accounts Receivable Specialist position pays between $65,000 and $75,000 annually depending on experience. If interested in this Bookkeeper role, apply today!</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Parsippany, New Jersey. This long-term contract role offers a blend of on-site and remote work, providing flexibility while maintaining productivity. The ideal candidate will bring expertise in collections and billing processes, ensuring outstanding invoices are managed efficiently and payments are accurately recorded.</p><p><br></p><p>Responsibilities:</p><p>• Make collection calls to follow up on overdue invoices and secure payment commitments.</p><p>• Accurately record cash receipts to maintain up-to-date financial documentation.</p><p>• Prepare and distribute invoices in a timely and detail-oriented manner.</p><p>• Monitor overdue payments and determine expected payment dates to ensure timely collections.</p><p>• Utilize systems such as Coupa and Ariba to streamline invoicing and payment tracking.</p><p>• Collaborate with internal teams to resolve discrepancies and address customer concerns.</p><p>• Maintain detailed records of all collection activities for future reference.</p><p>• Provide regular updates on collections status and outstanding accounts to management.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p>
<p>We are looking for an experienced Employee Relations Specialist to join our team in Bronx, New York. This is fully onsite. In this role, you will play a key part in maintaining positive employee relations by supporting conflict resolution, compliance, and workplace investigations. This is a long-term contract position, offering the opportunity to build lasting relationships and contribute to organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Manage and respond to inquiries and complaints submitted through employee relations communication channels.</p><p>• Document and track disciplinary actions, grievances, and related cases in the designated database.</p><p>• Prepare detailed responses to unemployment claims, collaborating with managers to gather necessary information.</p><p>• Conduct investigations into workplace complaints, including allegations of harassment, discrimination, and policy violations.</p><p>• Draft thorough reports and documentation related to investigations, including interview summaries and findings.</p><p>• Advise management on employee relations strategies, risks, and best practices to address workplace challenges.</p><p>• Facilitate training sessions on employee relations topics, such as conflict resolution and appropriate conduct.</p><p>• Research and analyze employee relations issues to provide actionable solutions and ensure compliance with labor laws.</p><p>• Collaborate with supervisors and directors to develop plans for performance improvement and progressive discipline.</p><p>• Ensure adherence to federal and state employment laws and regulations in all employee relations processes.</p>
<p>Are you a human resources specialist looking for your next career opportunity in New York City? Our client is expanding, and is seeking an HR Specialist to join their dynamic team. Be part of a company that thrives on collaboration, innovation, and excellence as they embark on exciting initiatives to build a world-class workforce!</p><p><br></p><p>Position Summary:</p><p>The HR Specialist will play a key role in developing and managing recruitment strategies to attract top talent and ensure compliance with all employment regulations. The ideal candidate will have a passion for recruitment, a keen eye for detail, and a desire to contribute to our firm’s growth by providing exceptional support to managers and candidates throughout the hiring process.</p><p>Primary Responsibilities:</p><ul><li>Develop, facilitate, and implement all phases of the recruitment process.</li><li>Collaborate with department managers to draft detailed and accurate job descriptions and hiring criteria.</li><li>Identify and implement effective recruiting methods and strategies tailored to open roles and industry standards.</li><li>Assist with job posting and advertisement processes to promote visibility of open positions.</li><li>Screen applications and recommend candidates through thorough evaluations.</li><li>Schedule interviews and oversee preparations for interview questions and selection processes.</li><li>Offer support during the offer process, including recommendations for salary ranges, incentives, and start dates.</li><li>Ensure strict compliance with federal, state, and local employment laws, as well as company policies and best practices.</li><li>Represent the company at college job fairs and recruitment events to attract emerging talent.</li></ul>
We are looking for an experienced Payroll Specialist to join our team in Elmsford, New York. This long-term contract position requires a detail-oriented individual with expertise in payroll processes and related financial tasks. The role involves managing union payroll, assisting with onboarding, handling cash receipts, and collaborating with various stakeholders to ensure accurate and timely operations.<br><br>Responsibilities:<br>• Process weekly union payroll with a focus on heavy data entry and occasional use of Excel.<br>• Collaborate with General Superintendents to facilitate onboarding for new hires.<br>• Manage cash receipts and perform remote bank deposits efficiently.<br>• Input estimated costs into Sage Timberline software for new projects.<br>• Coordinate with insurance brokers to secure Certificates of Insurance.<br>• Assist employees and external organizations with unemployment claims when necessary.
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Jersey City, New Jersey. This opportunity is for professionals skilled in managing financial transactions and ensuring accuracy in payment processing. The ideal candidate will bring expertise in accounts payable operations while demonstrating strong organizational and analytical abilities.</p><p><br></p><p>Responsibilities:</p><p>• Open, sort, and distribute incoming department mail to ensure timely processing.</p><p>• Organize, log, photocopy, and file invoices, checks, and other financial documents.</p><p>• Verify and prepare checks for mailing, ensuring special handling requests are expedited.</p><p>• Perform 3-way matching of invoices, purchase orders, and receipts to validate transactions.</p><p>• Accurately code invoices and other financial documents in compliance with company policies.</p><p>• Process payments efficiently, including handling purchase orders and expense reports.</p><p>• Utilize accounting software systems to maintain accurate records and streamline workflows.</p><p>• Monitor and audit accounts payable activities to ensure adherence to established procedures.</p><p>• Collaborate with team members to resolve discrepancies and improve payment processes.</p><p>• Manage ACH and other electronic payment methods to ensure timely and secure transactions.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Jersey City, New Jersey. This is a Contract-to-continuous position within the non-profit industry, offering an opportunity to contribute to vital financial operations and ensure smooth cash flow management. The ideal candidate will have a strong background in accounting practices and excellent communication skills for vendor relations.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including billing, cash applications, and collections.</p><p>• Prepare accurate invoices and ensure timely distribution to clients.</p><p>• Oversee financial reporting and ensure compliance with organizational standards.</p><p>• Handle journal entries and maintain precise accounting records.</p><p>• Communicate effectively with vendors to resolve payment discrepancies and maintain positive relationships.</p><p>• Utilize Ellucian Collegue and Excel to track and analyze financial data.</p><p>• Monitor cash activity and ensure proper allocation of funds.</p><p>• Collaborate with internal teams to streamline accounts receivable functions.</p><p>• Investigate and resolve outstanding balances in a timely manner.</p><p>• Contribute to the development and implementation of improved AR procedures.</p>
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Woodbury, New York. This is a Contract to permanent position where you'll play a key role in managing and processing financial transactions efficiently. If you thrive in a fast-paced environment and have a strong background in accounts payable, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices to ensure accurate coding and timely payments.</p><p>• Manage purchase orders and ensure proper alignment with invoices.</p><p>• Conduct regular check runs and ensure compliance with company policies.</p><p>• Reconcile accounts payable transactions and resolve discrepancies.</p><p>• Collaborate with vendors to address and resolve payment issues.</p><p>• Maintain organized and up-to-date financial documentation.</p><p>• Assist in month-end closing activities related to accounts payable.</p><p>• Ensure adherence to financial regulations and company standards.</p>
<p>Our team is seeking a detail-oriented Accounts Payable Specialist for a temporary assignment with a well-respected organization in Melville, NY. If you thrive in fast-paced environments and have a strong background in AP, this role offers an excellent opportunity to expand your experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process invoices, expense reports, and payment requests in a timely and accurate manner</li><li>Maintain vendor files and ensure all payments are properly documented</li><li>Reconcile accounts payable transactions and assist with month-end closing activities</li><li>Respond to vendor inquiries and resolve discrepancies efficiently</li><li>Support audit requirements and assist with ad-hoc accounting projects as needed</li></ul><p><br></p>
<p>Our team is seeking a skilled Accounts Receivable/Collections Specialist for a temporary assignment with an established organization in Melville, NY. This is a great opportunity to bring your experience in AR and collections to a team that values accuracy, professionalism, and strong relationship management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and maintain accounts receivable records, including processing invoices and payments</li><li>Monitor customer accounts for outstanding balances and proactively initiate collection activities</li><li>Communicate effectively with clients to resolve discrepancies and secure payments</li><li>Prepare aging reports, assist with reconciliations, and support month-end close processes</li><li>Collaborate with accounting team to ensure accurate and timely posting of receipts and adjustments</li></ul><p><br></p>
<p>Our client is seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join their team in <strong>Manville, New Jersey.</strong> In this long-term contract position, you will play a key role in managing financial operations, ensuring accurate billing, and maintaining inventory controls. This is an excellent opportunity for a motivated individual to contribute to the efficiency and success of the accounting department.</p><p><br></p><p><strong>Accounts Receivable Responsibilities:</strong></p><p>• Process and record accounts receivable transactions accurately using accounting software systems.</p><p>• Prepare and submit electronic and manual billing for services, ensuring timely and precise documentation.</p><p>• Assist with cash and check handling, including recording daily deposits and maintaining secure storage of funds.</p><p>• Respond to financial inquiries from staff, providing clear and timely information while resolving pending issues.</p><p>• Collaborate with team members to support departmental goals and workloads, offering training and guidance to new employees.</p><p>• Manage inventory processes by categorizing supplies and food items, maintaining stock levels, and conducting periodic audits.</p><p>• Research cost-effective purchasing options to optimize organizational savings and oversee payment coordination.</p><p>• Establish and enforce inventory control measures, ensuring security and compliance with agency policies.</p><p>• Act as a resource and leader within the finance department, stepping in as needed during the absence of senior staff.</p><p>• Generate and analyze financial reports to support decision-making and improve operational efficiency.</p>
<p>We are looking for an Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will handle essential financial operations and provide accurate accounting support for a diverse portfolio of clients. The ideal candidate is highly organized, proactive, and skilled in managing financial records while ensuring accuracy and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and oversee the general ledger, ensuring accuracy and identifying discrepancies.</p><p>• Process invoices and manage bill payments, verifying details and resolving errors.</p><p>• Handle accounts receivable tasks, including preparing invoices, resolving issues, and ensuring timely deposits.</p><p>• Reconcile banking, credit card, brokerage, and retirement account transactions to ensure accurate treasury management.</p><p>• Conduct investment and partnership accounting by preparing journal entries and reconciling accounts.</p><p>• Generate financial reports and perform analytical reviews using accounting software.</p><p>• Process tax payments, ensuring compliance with deadlines and communicating cash needs to the team.</p><p>• Organize payroll processes for household or business employees in accordance with established workflows.</p><p>• Build and maintain strong relationships with external providers and clients, ensuring effective communication and collaboration.</p>
<p>Our client is seeking a skilled <strong>CAM Reconciliation Specialist </strong>to join their team in <strong>Warren, New Jersey</strong>. This is a <strong>contract position lasting about 5-7 weeks</strong>, ideal for professionals experienced in financial reconciliation within the real estate and property industry. The role requires a detail-oriented individual capable of handling diverse reconciliation tasks with precision and efficiency.</p><p><br></p><p><strong>CAM Reconciliation Responsibilities:</strong></p><p>• Conduct daily reconciliation of financial transactions, ensuring accuracy and completeness.</p><p>• Perform thorough account reconciliations, including bank accounts and credit card transactions.</p><p>• Investigate and resolve discrepancies in financial records promptly and efficiently.</p><p>• Utilize Yardi Property Management software to manage reconciliation processes effectively.</p><p>• Handle CAM reconciliations with attention to detail and compliance with company standards.</p><p>• Collaborate with internal teams to ensure seamless financial reporting and reconciliation.</p><p>• Prepare detailed reconciliation reports to support auditing and financial analysis.</p><p>• Maintain organized and accurate documentation of all reconciliation activities.</p><p>• Identify opportunities to improve reconciliation processes and implement best practices.</p>
<p>Job Summary:</p><p> Seeking Accounting Analyst for fast-paced commodities business using paperless automated payables solution (Metaviewer), Workday ERP, as they have migrated from Great Plains. This role requires ability to review invoices and determine appropriate ledger coding in multiple currencies. Role requires high degree of analytical skills and attention to detail. Great opportunity for entry-level or re-entry into the work force. Collaboration with global financial reporting team and Treasury teams.</p><p><br></p><p> Duties:</p><p> • Process global operating expense invoices, in multiple currencies using automated payable solution and ensure invoices are properly approved and paid in a timely fashion</p><p> • Code disbursements using company chart of accounts by allocating costs to specific cost centers, projects, and legal entity, including identification of costs to be capitalized vs expensed</p><p> • Process payments which includes printing checks, producing ACH batches, and initiating wire payments in both USD and foreign currencies</p><p> • Ensure vendors are properly onboarded by liaising with global onboarding team and ensuring vendor information is maintained</p><p> • Maintain vendor payment instructions and adhere to company callback policy regarding change in payment instructions</p><p> • Reconcile vendor statements, research and correct discrepancies and respond to all vendor inquiries</p><p> • Respond to employee and vendor inquiries in a timely fashion</p><p><br></p><p><br></p>
<p>We are seeking an experienced <strong>Billing Coordinator</strong> to join a dynamic law firm’s billing team. This role is ideal for a detail-oriented professional with strong organizational skills and a background in legal billing. The position offers a hybrid schedule and the opportunity to work closely with attorneys, partners, and legal staff.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage billing for assigned partners and coordinate new matter intake.</li><li>Generate and distribute prebills; finalize and send invoices to clients.</li><li>Submit e-bills and manage electronic billing platforms.</li><li>Handle appeals and billing rejections; monitor and follow up on open balances.</li><li>Collaborate with attorneys and legal support staff on billing-related tasks.</li></ul><p><br></p>
We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
