We are looking for an experienced and service-oriented Front Desk Coordinator to support daily front office operations in New York, New York. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication and scheduling running smoothly. The right candidate will bring strong front desk experience, confidence handling high call volumes, and a detail-oriented approach to in-person and phone interactions.<br><br>Responsibilities:<br>• Welcome guests, clients, and staff with a courteous presence while managing the front reception area efficiently.<br>• Handle incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and ensure messages are relayed accurately.<br>• Provide concierge-style assistance by answering general questions, guiding visitors, and helping coordinate front desk needs throughout the day.<br>• Maintain an organized check-in process for visitors, deliveries, and appointments to support a smooth office experience.<br>• Monitor the main reception space to ensure it remains presentable, functional, and ready for daily business activity.<br>• Support administrative coordination by assisting with scheduling, basic office communications, and routine front desk documentation.<br>• Respond promptly to inbound phone inquiries and in-person requests while maintaining a high standard of customer service.
<p>Greet visitors and provide a professional, welcoming experience.</p><p>Answer and direct incoming phone calls.</p><p>Maintain paper filing systems and assist with office organization.</p><p>Prepare and complete invoice templates accurately.</p><p>Perform light data entry and record maintenance.</p><p>Create UPS shipping labels and assist with outgoing packages.</p><p>Support general administrative tasks as needed.</p><p>Help maintain an organized and efficient office environment.</p>
We are looking for an experienced and dependable Receptionist to support a busy legal office in New York, New York. This Contract position is ideal for someone who enjoys being the first point of contact for clients, managing a high volume of calls, and keeping daily front-desk operations running smoothly. The role requires strong organization, excellent judgment, and the ability to handle administrative tasks with accuracy and discretion.<br><br>Responsibilities:<br>• Manage a high-volume, multi-line phone system and direct incoming calls to the appropriate contacts efficiently and courteously.<br>• Welcome clients and visitors, create a detail-oriented front-desk experience, and assist with general inquiries upon arrival.<br>• Coordinate and confirm appointments using the office calendar system to maintain an organized daily schedule.<br>• Prepare copies of legal and administrative documents and provide general clerical support to the office as needed.<br>• Maintain orderly files, records, and front-desk materials to support smooth day-to-day operations.<br>• Assist with routine office tasks, including data entry, email communication, and document handling.<br>• Support attorneys and staff by helping keep reception and administrative workflows organized and responsive.
<p>We are looking for an experienced and personable Receptionist to support for an office in West Harrison, New York. This is a Contract position suited for someone who creates a welcoming first impression and maintains a detail-oriented front desk presence. The ideal candidate will confidently assist visitors, manage incoming calls, and help ensure smooth daily reception operations in a client-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome arriving guests and provide a warm, high-end client experience at the front desk.</p><p>• Manage a multi-line phone system, direct calls accurately, and relay messages in a timely manner.</p><p>• Coordinate visitor flow by checking in clients and notifying the appropriate staff of arrivals.</p><p>• Maintain an organized reception area that reflects the studio's refined and upscale environment.</p><p>• Respond to routine questions from guests and provide clear, courteous assistance in person and over the phone.</p><p>• Support day-to-day front office activities to help appointments and client interactions run efficiently.</p>
We are looking for an experienced and dependable Receptionist to support daily front desk operations. This Contract position is ideal for someone who enjoys creating a welcoming office environment, helping visitors and staff, and keeping shared areas organized throughout the day. The role follows an 8:00 AM to 5:00 PM schedule and requires a detail-oriented approach, strong communication skills, and comfort handling light physical tasks related to beverage and kitchen setup.<br><br>Responsibilities:<br>• Welcome guests and employees at the front desk, create a positive first impression, and respond to routine office inquiries.<br>• Manage incoming calls through a multi-line phone system, direct callers to the appropriate contacts, and take accurate messages when needed.<br>• Receive, sort, and distribute mail and deliveries to ensure timely handling of incoming items.<br>• Prepare coffee service for the office, including setting up the machine, replenishing supplies, and lifting the larger coffee container as part of daily preparation.<br>• Clean and maintain the coffee machine and small kitchen areas at the end of the day to keep shared spaces neat and ready for use.<br>• Assist with visitor and employee badge support while following office procedures for access and front desk coordination.<br>• Monitor the reception area to maintain an organized, business-focused environment throughout the workday.
<p>We are looking for a Customer Service & Sales Support Coordinator to join a team on a Long-term Contract basis. This hybrid opportunity offers a structured weekday schedule and provides training on shipping terminology, documentation practices, and internal workflows so you can build confidence in the role. You will support customer accounts, coordinate shipment-related activities, and partner with internal teams to ensure timely communication, accurate records, and responsive service.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary contact for customers by handling questions related to booking details, shipment progress, sailing timelines, and service updates.</p><p>• Manage assigned customer accounts by providing day-to-day support, maintaining strong relationships, and escalating complex concerns when additional attention is needed.</p><p>• Coordinate shipment activities by tracking deadlines for cargo and documents, collecting required information, and helping ensure submissions are complete and timely.</p><p>• Prepare, review, and maintain accurate shipment records, confirmations, corrections, and related documentation in company-approved systems and files.</p><p>• Support billing and accounts receivable tasks by monitoring payment activity, following up on overdue balances, and documenting collection efforts appropriately.</p><p>• Address routine invoice and payment inquiries while working with internal teams to investigate discrepancies or resolve issues that affect account status.</p><p>• Assist with spot shipment requests by gathering shipment details, relaying quote needs internally, and following up on open opportunities as directed.</p><p>• Partner with sales and operations teams to provide updates on rates, space availability, routing options, cargo requirements, and shipment status.</p><p>• Maintain organized electronic records, customer correspondence, and booking summaries while adapting to office-related operational updates as needed.</p>
<p>We are seeking a hands-on <strong>Manager, IT Client Services & Help Desk</strong> to lead IT support and deliver an exceptional end-user experience.</p><p>This role combines <strong>hands-on technical support, help desk leadership, MSP management, and service improvement</strong>. The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP).</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><p><strong>Hands-On Technical Support</strong></p><ul><li>Serve as a senior help desk resource and resolve end-user issues.</li><li>Troubleshoot hardware, software, networking, Microsoft 365, Teams, printing, mobile devices, and business applications.</li><li>Manage tickets through resolution and provide user updates.</li><li>Provide remote, desk-side, and executive support.</li><li>Build, configure, and deploy end-user systems.</li><li>Participate in on-call escalations as needed.</li><li>Document resolutions and maintain knowledge base articles.</li></ul><p><strong>Help Desk & MSP Management</strong></p><ul><li>Oversee daily help desk operations and ticket queues.</li><li>Monitor SLAs and ensure timely resolution.</li><li>Determine which issues should be handled internally vs. by the MSP.</li><li>Serve as the escalation point for complex issues.</li><li>Hold the MSP accountable for service quality and resolution times.</li><li>Lead recurring MSP operational reviews.</li><li>Increase the number of tickets efficiently handled by the MSP.</li></ul><p><strong>Customer Service & Service Improvement</strong></p><ul><li>Build strong relationships with employees across the organization.</li><li>Deliver excellent customer service and communicate effectively during outages.</li><li>Analyze ticket trends and recurring issues to identify process improvements and automation opportunities.</li><li>Develop support standards and procedures.</li><li>Reduce ticket volume, backlog, and aging while improving first-contact resolution.</li></ul><p><strong>Documentation & Knowledge Management</strong></p><ul><li>Develop and maintain SOPs, troubleshooting guides, knowledge base articles, and technical runbooks.</li><li>Document onboarding, offboarding, hardware deployment, software provisioning, account management, and common support procedures.</li><li>Ensure processes are consistently followed by internal IT staff and the MSP.</li><li>Partner with infrastructure, security, and application teams on operational documentation.</li><li>Audit MSP documentation and ensure critical IT knowledge remains within the organization.</li><li>Support business continuity and disaster recovery through operational runbooks.</li></ul><p><br></p>
We are looking for a service-oriented Receptionist - Level 1 to support daily front desk operations in New Jersey. This onsite opportunity is a Long-term Contract position with potential for extension and possible conversion, offering the chance to deliver a detail-oriented, high-touch experience for employees, clients, and visitors. The ideal candidate will bring strong communication skills, sound organization, and a welcoming presence while managing administrative and office support tasks in a structured environment.<br><br>Responsibilities:<br>• Welcome visitors, applicants, and clients with a courteous and attentive approach while maintaining established check-in and security procedures.<br>• Manage incoming calls and direct inquiries to the appropriate contacts, ensuring timely and accurate communication.<br>• Coordinate conference and meeting spaces by arranging room setup, confirming technology needs, and organizing catering or hospitality support when required.<br>• Handle routine office support activities such as sorting deliveries, distributing mail and packages, processing faxes, and maintaining supply inventory.<br>• Monitor incoming and outgoing shipments, mail, and freight, and arrange courier or messenger services as needed.<br>• Support guest services by assisting with practical arrangements such as transportation coordination, reservations, and related hospitality requests.<br>• Submit requests for building support, housekeeping, or other workplace services to help maintain a smooth office experience.<br>• Complete assigned administrative tasks by following established procedures and service standards under supervisory guidance.
<p><strong>Administrative Assistant & Travel Coordinator (PERMANENT, FULL TIME, ONSITE)</strong></p><p><strong>Location:</strong> Local to Fairfield, CT</p><p><strong>Schedule:</strong> Monday–Friday | Fully Onsite</p><p><strong>Compensation:</strong> $65,000–$72,000, depending on experience (VERY STRONG benefits package, including MDV and 401k!)</p><p> </p><p>Seeking a highly organized, detail-oriented Administrative Assistant & Travel Coordinator to join our client’s team near Fairfield, CT. This is a fast-paced role that combines administrative support, high-volume travel coordination, payment tracking, and exceptional customer service.</p><p><br></p><p>The ideal candidate is someone who thrives in a busy environment, can manage multiple priorities simultaneously, and has <strong>advanced Excel skills</strong>, including the ability to confidently work with complex formulas and large amounts of data. This individual will coordinate travel on a daily basis for a high volume of employees and/or travelers, ensuring that arrangements are accurate, organized, cost-effective, and completed on schedule.</p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and manage high-volume domestic and some international travel on a daily basis</li><li>Arrange flights, hotels, ground transportation, and other travel-related logistics</li><li>Manage frequent changes, cancellations, itinerary updates, and last-minute travel requests</li><li>Serve as a key point of contact for travelers, providing responsive and professional customer service</li><li>Track travel-related expenses, payments, invoices, and outstanding balances</li><li>Maintain accurate records and reporting related to travel and administrative expenses</li><li>Utilize <strong>advanced Excel functions and complex formulas</strong> to track, analyze, reconcile, and report data</li><li>Create and maintain spreadsheets, reports, and tracking systems</li><li>Monitor deadlines and ensure all travel and payment-related items are completed accurately and on time</li><li>Assist with general administrative responsibilities and organizational projects as needed</li><li>Collaborate with internal teams and external vendors to resolve issues and ensure a smooth travel experience</li><li>Travel approximately <strong>1–2 times per year</strong> to assist with conventions and company events</li></ul><p><strong>Qualifications</strong></p><ul><li>Previous experience in an administrative, travel coordination, operations, or similar role</li><li><strong>Advanced Excel proficiency is required </strong>(EXCEL ASSESMENT WILL BE REQUIRED TO COMPLETE)</li><li>Must be comfortable using <strong>complex Excel formulas</strong> and working with large, detailed spreadsheets</li><li>Strong organizational skills with exceptional attention to detail</li><li>Ability to manage a high volume of requests and competing priorities in a fast-paced environment</li><li>Professional, dependable, and solution-oriented approach</li><li>Strong follow-through and ability to meet deadlines</li><li>Willingness to travel approximately 1–2 times per year for conventions</li></ul><p>If you are an organized, customer-focused professional with advanced Excel skills who enjoys managing logistics and keeping complex operations running smoothly, we would love to hear from you. Please apply to Daniele.Zavarella@roberthalf(com)</p>