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7 results for Customer Service Manager in Monticello, MN

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract with potential contract-to-hire position. This role focuses on delivering responsive support to customers and agents by addressing questions, resolving concerns, and providing clear updates related to insurance policies and products. The ideal candidate is organized, detail-oriented, and comfortable managing service requests, documentation, and high-volume communication with accuracy and care. Responsibilities:• Respond to customer and agent inquiries by phone, email, or other channels, ensuring timely and attentive service.• Research service issues and disputes, identify appropriate solutions, and bring matters to resolution efficiently.• Communicate policy details, product information, and claim or account status updates in a clear and helpful manner.• Complete and process insurance-related documents, including policy changes, confirmations, beneficiary updates, certificates, and invoice adjustments.• Enter and update account information accurately while maintaining complete and organized records.• Review paperwork for accuracy and follow through on outstanding items to support smooth policy administration.• Collaborate with internal and external contacts with diplomacy and care to address service needs.• Manage multiple priorities throughout the day while meeting quality expectations and turnaround timelines.
2026-09-14T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support service operations within a higher education environment in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a fast-paced setting, and maintains strong accuracy when handling written and numeric information. The role requires dependable administrative support, strong attention to detail, and comfort using spreadsheet tools to keep records organized and up to date. Responsibilities: • Respond to customer inquiries in a courteous and timely manner, providing clear information and effective issue resolution. • Enter and update alphabetic and numeric data with a high degree of speed and accuracy across internal systems and records. • Maintain organized documentation and ensure customer information is recorded correctly and consistently. • Use Microsoft Excel to track activities, manage data, and prepare routine reports as needed. • Support day-to-day service functions by following established procedures and escalating more complex concerns when appropriate. • Communicate with internal teams to help coordinate responses and ensure a smooth customer experience.
2026-09-08T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-09-18T00:00:00Z

Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Service Delivery Manager

Rockford, MN
onsite
Permanent / Full Time
65000 - 90000 USD / Yearly
We are looking for a Service Delivery Manager to support operations that keep customer demand aligned with inventory, production capacity, and material availability in Rockford, Minnesota. This position plays an important role in coordinating planning activities across manufacturing, supply chain, and materials management while helping maintain steady product flow. The ideal candidate brings strong organizational skills, clear communication, and a practical understanding of lean practices, inventory control, and ERP-driven planning. Responsibilities:• Champion a strong safety culture by reinforcing safe work practices and supporting safety as a daily operational priority.• Coordinate production and inventory planning activities to help ensure customer orders are fulfilled on schedule while balancing available capacity and stock levels.• Monitor material movement through the value stream and oversee pull-based replenishment processes to maintain efficient workflow.• Evaluate production readiness using planning data and identify opportunities to improve throughput or secure alternate sourcing when needed.• Review order demand against current inventory each day and adjust priorities to support service levels and operational efficiency.• Work closely with suppliers and internal partners to confirm raw material availability and reduce the risk of supply disruptions.• Partner with commercial and cross-functional teams to anticipate changes in customer demand or internal events that may affect established plans.• Lead ongoing process improvement efforts by applying lean principles and supporting team adherence to standard operating practices.• Conduct routine reviews of kanban-related policies and execution to ensure consistency across the operation.• Carry out additional operational planning and coordination duties as needed.
2026-09-04T00:00:00Z

Call Center Specialist

Hopkins, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Call Center Specialist to join our team. This role is responsible for handling inbound and outbound customer communications, resolving inquiries, providing information about products and services, and delivering a positive customer experience. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and timely manner.</li><li>Respond to customer inquiries and provide accurate information.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Document customer interactions and update records within company systems.</li><li>Process orders, requests, and account updates as needed.</li><li>Meet quality, productivity, and service-level expectations.</li><li>Maintain a high level of customer satisfaction through exceptional service.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow company policies, procedures, and compliance requirements.</li></ul>
2026-09-03T00:00:00Z

Supply Chain Manager

Anoka, MN
onsite
Permanent / Full Time
110000 - 120000 USD / Yearly
The Supply Chain Manager will be responsible for guiding material planning, sourcing, inventory, and logistics activities. This position will shape supply chain strategy, strengthen supplier partnerships, and help ensure parts and materials are available when needed while meeting cost, quality, and regulatory expectations. The role also works closely with production, engineering, quality, and program teams to support reliable delivery performance and continuous operational improvement. Responsibilities:• Create and direct supply chain plans that support production demand, business priorities, and customer delivery targets.• Lead purchasing activities, supplier evaluation, contract discussions, and sourcing decisions for specialized materials, components, and external services.• Partner with engineering, quality, and manufacturing teams to confirm suppliers meet aerospace standards and applicable compliance requirements.• Analyze inventory, replenishment cycles, and material movement to reduce shortages, excess stock, and obsolete items.• Supervise and develop buyers, planners, logistics team members, and warehouse personnel to build a high-performing operation.• Define and track performance measures for supplier results, service levels, cost control, and overall supply chain efficiency.• Manage inbound and outbound transportation activities, including freight coordination and trade compliance requirements where applicable.• Build strong relationships with key vendors and drive supplier improvement efforts that enhance quality, responsiveness, and reliability.• Support planning, purchasing, and reporting processes through effective use of enterprise systems and continuous process improvement initiatives.
2026-08-27T00:00:00Z