<p>We are proactively building a network of Desktop Support Technicians for upcoming opportunities supporting enterprise environments and growing IT organizations. These roles focus on hands-on technical support and maintaining end-user systems in dynamic environments.</p><p>The Desktop Support Technician will be responsible for diagnosing and resolving hardware and software issues, supporting end users, and ensuring devices are properly configured and maintained. This role plays a key part in delivering a seamless user experience across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide onsite and remote support for desktops, laptops, and peripherals.</li><li> Perform hardware installations, imaging, and device configurations.</li><li> Support user onboarding/offboarding processes and system access.</li><li> Troubleshoot issues related to operating systems, applications, and connectivity.</li><li> Maintain asset inventory and documentation.</li><li> Collaborate with infrastructure teams to escalate and resolve complex issues.</li></ul>
<p>We are seeking an experienced <strong>Lead Cable Technician (Super Lead)</strong> to serve as the on-site authority overseeing structured cabling and fiber deployment activities. This individual will act as the primary point of contact (POC) for client stakeholders and will be responsible for execution, field leadership, communication, and overall team performance during assigned shifts.</p><p>This is a hands-on leadership role within enterprise and hyperscale data center environments.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the on-site POC for client stakeholders and partners</li><li>Execute and manage daily work plans alongside L1 and L2 technicians</li><li>Direct, prioritize, and coordinate team tasks to meet delivery timelines</li><li>Monitor work quality, safety compliance, and adherence to client standards</li><li>Address field issues in real time and escalate when necessary</li><li>Act as the escalation point for L1 and L2 technicians during deployment and testing</li><li>Communicate progress updates, risks, and completion status to client stakeholders</li></ul>