<p>We are looking for a motivated Help Desk Analyst to join our team in Walnut Creek, California. In this Help Desk role, you will provide essential technical support in a Windows environment, assisting with troubleshooting, equipment setup, and system maintenance. This is a Help Desk Role is a Contract-to-permanent position, offering a unique opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 and Level 2 technical support to end-users by troubleshooting hardware and software issues.</p><p>• Helpdesk Analyst will Travel occasionally to different sites to address on-site technical needs.</p><p>• Set up and configure workstations, including peripherals such as printers and scanners.</p><p>• Replace and update computer systems as part of regular maintenance or troubleshooting.</p><p>• Perform desktop imaging and ensure proper configuration of Windows 10 systems.</p><p>• Assist with computer imaging and deployment processes in line with company standards.</p><p>• Maintain accurate documentation of technical procedures and resolved issues.</p><p>• Collaborate with team members to ensure IT operations run smoothly across multiple locations</p>
<p>Our client, a global leader in professional services, is seeking a Senior Manager to lead the Endpoint Engineering team within the IT Global Client Services department. This pivotal role manages a high-performing team of system engineers dedicated to delivering seamless IT operations for a large global fleet of laptops and workstations across Windows and MacOS environments. The ideal candidate combines strong technical acumen with a customer-focused mindset, excellent leadership abilities, and a passion for optimizing user experience and productivity.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and mentor a global team of 8–10 system engineers supporting over 16,000 users worldwide.</li><li>Oversee deployment, configuration, and maintenance of modern workplace tools including SCCM, Intune, JAMF, and Group Policy.</li><li>Manage enterprise application deployments and security compliance through Microsoft Defender, CrowdStrike, and related platforms.</li><li>Develop and execute patch management strategies, ensuring timely firmware, driver, and OS updates.</li><li>Collaborate with cross-functional IT and business teams to enhance productivity using M365, MDM, MAM, Conditional Access, and SharePoint.</li><li>Establish and maintain best practices for build management and release management processes.</li><li>Partner with global IT counterparts to align endpoint engineering practices with organizational goals.</li><li>Provide strategic direction, coaching, and performance management to team members, including hiring, onboarding, and career development.</li><li>Engage with project sponsors and delivery teams to design and implement secure, scalable solutions aligned with business objectives.</li><li>Evaluate emerging technologies and collaborate with other IT teams to introduce innovative capabilities that drive operational excellence.</li><li>Deliver regular performance reporting and analytics, identifying improvement opportunities and ensuring effective escalation management.</li><li>Direct the global OS architecture design and policy frameworks to enhance compliance and reduce security risk.</li></ul><p><br></p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for an <strong>Accounting Manager</strong> at a <strong>thriving financial institution</strong>. This is a full-time permanent role based in <strong>the East Bay </strong>with a flexible <strong>Hybrid</strong> schedule.</p><p><br></p><p>Join a company known for its personalized approach to financial advocacy and a culture that genuinely supports your growth and success.</p><p>Top-tier perks include comprehensive medical, dental, and vision coverage, bonuses, generous retirement contributions, and wellness incentives. Enjoy work-life balance with an onsite fitness center, tuition reimbursement, loan discounts, and a newly upgraded office. Career development is built in—this is a place to grow and shine.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead end-to-end GL reconciliations and governance</li><li>Mentor and manage a high-performing team</li><li>Drive efficiency and automation using tools like BlackLine</li><li>Ensure accurate, timely reconciliations and resolve discrepancies</li><li>Oversee aged items, reserves, and write-offs</li><li>Keep reconciliation documentation and metrics sharp</li><li>Collaborate across teams to solve complex issues</li><li>Be the key liaison for auditors, regulators, and executives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
