<p>We are seeking a Change & Communications Manager to lead organizational change management, stakeholder engagement, and communication strategies for enterprise-wide transformation initiatives. This role will help drive employee readiness, adoption, and engagement by translating complex business and technology changes into clear, actionable communications.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and execute change management and communication strategies that support business transformation, process improvement, and technology initiatives.</li><li>Assess organizational impacts, stakeholder readiness, and potential adoption risks associated with change initiatives.</li><li>Create a variety of communication materials, including executive communications, presentations, FAQs, toolkits, training resources, and employee updates.</li><li>Partner with cross-functional leaders and teams to support organizational readiness and successful change adoption.</li><li>Facilitate stakeholder engagement activities, workshops, feedback sessions, and change-related forums.</li><li>Support leadership teams with communication planning, coaching, and change advocate programs.</li><li>Measure adoption and communication effectiveness, using feedback and insights to refine strategies and improve engagement.</li></ul>
We are looking for a client-focused Account Manager to support commercial insurance accounts in Stockton, California. This permanent opportunity is a Contract position with potential for permanent placement and is ideal for someone who brings insurance knowledge, strong relationship-building skills, and a proactive approach to service. The person in this role will work closely with clients, carrier partners, and internal colleagues to keep accounts organized, responsive, and moving forward efficiently.<br><br>Responsibilities:<br>• Oversee a book of commercial insurance business and serve as a primary point of contact for client account needs.<br>• Guide clients through renewals, coverage updates, endorsements, and certificate requests with accuracy and urgency.<br>• Address incoming questions promptly, provide clear follow-up, and deliver dependable day-to-day account support.<br>• Partner with insurance carriers and internal team members to resolve service issues and support policy-related activity.<br>• Keep client files and policy documentation current, complete, and well organized within internal systems.<br>• Track policy timelines and upcoming expiration dates to help ensure a smooth and timely renewal cycle.<br>• Build lasting client relationships by delivering attentive service and understanding each client’s business needs.<br>• Contribute to administrative and account coordination tasks as needed to support overall team operations.