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4 results for It Operations Manager in Minnetonka, MN

Service Operations Manager

Ellsworth, WI
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
Service Operations ManagerLocation: Wausau, WI (On-site) About the RoleOur team is seeking a Service Operations Manager to lead day-to-day branch operations within a residential service environment. This role is responsible for driving performance, supporting field teams, and ensuring a high level of customer satisfaction.This is a hands-on leadership position ideal for someone who thrives in a fast-paced setting and enjoys balancing operations, team development, and service excellence. Key Responsibilities<ul><li>Oversee daily service operations to ensure efficiency and strong performance</li><li>Coordinate and dispatch technicians to scheduled service calls</li><li>Communicate updates on job status, scheduling changes, and customer needs</li><li>Provide excellent customer service through clear, timely communication</li><li>Assist with incoming calls and service inquiries</li><li>Receive, organize, and manage parts and equipment inventory</li><li>Ensure technicians have the tools and materials needed to succeed</li><li>Maintain a clean, safe, and organized warehouse and office environment</li><li>Support process improvements to enhance operational efficiency</li><li>Help develop team members and identify growth opportunities</li><li>Assist with recruiting, onboarding, and training new employees</li><li>Contribute to achieving operational and financial performance goals</li><li>Support leadership development and team retention initiatives</li></ul>Qualifications<ul><li>Associate’s or Bachelor’s degree in Business Administration or related field preferred</li><li>3+ years of experience in operations, service coordination, or leadership</li><li>Prior customer service experience preferred</li><li>Strong leadership, problem-solving, and decision-making skills</li><li>Ability to prioritize and adapt in a fast-paced environment</li><li>Detail-oriented with strong organizational and communication skills</li><li>Proficient in computer systems and applications</li><li>Positive attitude with a strong desire to learn and grow</li><li>Team-oriented mindset</li></ul>Why Join Us?This is a great opportunity to join a growing team where your leadership and ideas will make a direct impact on operations, team success, and customer experience. Apply TodayIf you’re looking for a leadership role where you can drive results and support a high-performing team, we’d love to connect.
2026-05-28T00:00:00Z

Operations Specialist

Minneapolis, MN
remote
Temporary to Hire
22 - 23 USD / Hourly
We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively. Responsibilities:• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.
2026-06-11T00:00:00Z

Office Manager

Saint Paul, MN
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for an Office Manager to support daily operations for a growing engineering-focused organization in St Paul, Minnesota. This Contract position is expected to run approximately 4 to 8 weeks and will play an important role in keeping the office organized, secure, and responsive to team needs. The right candidate will bring strong administrative judgment, attention to detail, and the ability to balance front-office responsibilities with facility and executive support. Responsibilities: • Welcome visitors and customers, maintain access documentation, issue badges, and help uphold site security procedures through routine oversight of entry activity and related systems. • Coordinate office and facility requests, track follow-up items, and ensure building-related needs are addressed accurately and in a timely manner. • Organize meetings and workplace activities by managing schedules, preparing spaces, and supporting event logistics for internal teams. • Provide day-to-day administrative assistance to leadership and project staff, helping prioritize tasks and keep business operations moving efficiently. • Handle receptionist and front-desk duties, including greeting guests, answering inquiries, and directing communications appropriately. • Monitor, order, and replenish office supplies so staff have the materials needed to work effectively. • Manage calendars and appointment scheduling, including coordinating availability and adjusting plans as priorities change.
2026-06-11T00:00:00Z

Office Manager

Apple Valley, MN
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for an organized and proactive Legal Office Assistant to support daily administrative operations. This role is ideal for someone who enjoys creating an efficient workplace, coordinating office resources, and serving as a reliable point of contact for staff and clients. The successful candidate will help maintain smooth communication, oversee essential office functions, and contribute to a welcoming and well-organized environment. Responsibilities:• Coordinate day-to-day office activities to ensure operations run efficiently and schedules stay on track.• Manage inventory levels for workplace materials and arrange timely purchasing of office supplies as needed.• Receive, sort, and distribute incoming mail and deliveries to the appropriate individuals or departments.• Prepare outgoing letters, parcels, and shipments, ensuring items are packaged correctly and sent on time.• Monitor shared office resources and maintain an organized administrative workspace, including mailroom-related functions.• Handle voicemail communications and direct messages to the proper team members for prompt follow-up.• Foster positive interactions with clients, visitors, and internal staff through responsive and attentive service.
2026-06-05T00:00:00Z