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3 results for Communications Specialist in Minnetonka, MN

Call Center Specialist

Hopkins, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Call Center Specialist to join our team. This role is responsible for handling inbound and outbound customer communications, resolving inquiries, providing information about products and services, and delivering a positive customer experience. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and timely manner.</li><li>Respond to customer inquiries and provide accurate information.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Document customer interactions and update records within company systems.</li><li>Process orders, requests, and account updates as needed.</li><li>Meet quality, productivity, and service-level expectations.</li><li>Maintain a high level of customer satisfaction through exceptional service.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow company policies, procedures, and compliance requirements.</li></ul>
2026-09-03T00:00:00Z

Data Specialist & Technical Support

Edina, MN
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for a Data Specialist & Technical Support team member to join a service-focused team in Minnesota. This position combines hands-on technical troubleshooting with data analysis, reporting, and client system support to help keep daily operations accurate and efficient. The ideal candidate brings strong analytical ability, advanced Excel expertise, and practical experience working with databases and system-generated data. Success in this role requires clear communication, careful attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Oversee data uploads and related processing tasks, ensuring information is entered, validated, and completed with a high level of precision. • Configure and onboard new clients within internal platforms, confirming setup details are accurate and aligned with operational needs. • Develop and run database queries to extract, review, and verify information stored in Microsoft SQL Server environments. • Examine technical and data-related issues to identify inconsistencies, determine root causes, and support timely resolution. • Prepare recurring and one-time reports that provide clear, reliable information for business and operational use. • Review large data sets to detect errors, irregularities, and performance concerns affecting system accuracy. • Compare data across interfaces, uploads, reports, and database records to confirm consistency and completeness. • Document troubleshooting steps, query logic, findings, and recommended solutions to support knowledge sharing and process consistency. • Partner with internal teams to gather requirements, communicate issue status, and recommend improvements to reporting, data quality, and operational workflows.
2026-09-11T00:00:00Z

Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z