<p>We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.</p><p>• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.</p><p>• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.</p><p>• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.</p><p>• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.</p><p>• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.</p><p>• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.</p>
<p>We are looking for a detail-oriented Data Specialist to support invoice processing and data administration activities for the Consolidation Services team in St. Louis Park, Minnesota. This Long-term Contract position is ideal for someone who is comfortable working with high-volume transactional data, following client-specific requirements, and maintaining accuracy in a fast-paced service environment. The role focuses on invoice intake, validation, electronic file handling, and timely completion of assigned work while supporting the broader accounting function.</p><p><br></p><p>Responsibilities:</p><p>• Process manual invoices by reviewing key details for accuracy, including supplier information, invoice dates, and required purchase order references.</p><p>• Validate invoice records against client-specific rules and identify discrepancies before transactions move forward.</p><p>• Investigate potential duplicate invoices by comparing reference numbers, supplier details, client information, and transaction dates.</p><p>• Upload and manage daily electronic invoice files from multiple supplier channels, ensuring records are captured correctly.</p><p>• Create and maintain invoice templates for new clients to support consistent processing standards.</p><p>• Research exceptions thoroughly and communicate findings clearly to the appropriate internal contacts when issues require escalation.</p><p>• Review supplier setup information and update account classification details when invoice routing or identification needs correction.</p><p>• Maintain organized printing and filing practices so invoice documentation is retained accurately and can be retrieved when needed.</p><p>• Assist with special assignments and additional administrative projects while meeting established deadlines across competing priorities.</p>
We are looking for a detail-oriented SEO Specialist to support search and content initiatives for a food and food processing organization in Lakeville, Minnesota. This Long-term Contract position is ideal for someone who enjoys hands-on execution, contributing high-quality digital content, and helping projects move forward in a collaborative support capacity. The role focuses on optimizing web content, maintaining CMS-driven pages, and assisting with search-related tasks rather than leading overall strategy.<br><br>Responsibilities:<br>• Create, update, and optimize website content to strengthen organic search visibility and improve user engagement.<br>• Support ongoing SEO initiatives by carrying out keyword-focused content tasks, on-page updates, and content enhancements across digital properties.<br>• Manage and publish web pages within content management systems, including WordPress, while maintaining accuracy and brand consistency.<br>• Collaborate with internal stakeholders to keep search and content projects on schedule and moving efficiently.<br>• Review existing site content and recommend practical improvements to page structure, metadata, and copy alignment for search performance.<br>• Maintain content libraries and website information with careful attention to formatting, usability, and content quality.<br>• Assist with search-related execution needs, reporting support, and other tactical activities that contribute to broader digital marketing goals.
We are looking for a Digital Strategist to support web and social content execution for a healthcare organization in Minneapolis, Minnesota. This Contract position is ideal for someone who can balance digital project coordination with hands-on content publishing, quality review, and performance monitoring. The role focuses on maintaining a reliable, engaging online presence while helping ensure communications are delivered accurately and on schedule.<br><br>Responsibilities:<br>• Maintain website pages and digital content to keep information current, functional, and easy for users to navigate.<br>• Publish online updates such as homepage features, announcement posts, and link changes while resolving routine website issues as they arise.<br>• Coordinate ongoing administration of the web platform and assist with day-to-day site upkeep activities.<br>• Review content before release to confirm editorial quality, brand consistency, and overall accuracy across digital channels.<br>• Track website and social media performance, identify engagement trends, and recommend adjustments that can strengthen reach and traffic.<br>• Support digital publishing workflows by managing content movement from source materials to live web and social platforms.<br>• Build and maintain content calendars that organize website updates and social media communications around planned timelines.<br>• Write social media copy based on existing articles and campaign materials, crafting messages that encourage audiences to view related content.<br>• Partner with stakeholders to ensure digital communications are posted correctly and delivered according to established deadlines.
We are looking for a Paid Social Media Specialist to lead high-impact social advertising initiatives in Minneapolis, Minnesota. This role focuses on building and refining campaigns across major platforms while turning performance data into practical recommendations. You will work closely with internal partners to connect paid media efforts with creator, influencer, and content strategies, while helping identify new opportunities in the evolving social landscape.<br><br>Responsibilities:<br>• Lead the planning, launch, and ongoing management of paid social programs across platforms such as Meta, TikTok, Pinterest, LinkedIn, and Snapchat.<br>• Develop media approaches that define audience targeting, spending distribution, campaign timing, experimentation plans, and measurement methods.<br>• Monitor campaign pacing, spending levels, and audience response each day, making timely optimizations to improve efficiency and results.<br>• Review performance data to identify meaningful trends, uncover opportunities, and recommend adjustments that strengthen future outcomes.<br>• Prepare clear performance updates and insight-driven summaries for both internal stakeholders and client-facing communications.<br>• Support paid amplification efforts tied to influencer, creator, and affiliate partnerships to expand campaign reach and effectiveness.<br>• Manage creator content whitelisting on key platforms, including Meta and TikTok, to improve distribution and engagement.<br>• Collaborate with cross-functional teams to align paid media activity with content development, creative direction, and influencer initiatives.<br>• Evaluate emerging ad products, beta features, policy updates, and platform changes to keep campaigns current and competitive.<br>• Contribute strategic perspective on the future of paid social, influencer marketing, and creator-led media opportunities.