<p>We are looking for a skilled Desktop Support Analyst to join our team. This role involves providing comprehensive support across hardware and software systems while ensuring seamless IT operations. The ideal candidate will be dedicated to resolving technical issues efficiently and delivering exceptional service to users at all organizational levels.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for hardware and software systems, assisting users at all levels of the organization.</p><p>• Manage service desk tickets, ensuring timely resolutions to technical issues.</p><p>• Perform hardware replacements, including docking stations and monitors, to maintain smooth operations.</p><p>• Travel to various sites within a 20-35 mile radius to provide on-site IT support as required.</p><p>• Utilize ticketing systems such as ServiceNow to track and manage support requests.</p><p>• Support a user base of 400+ individuals, including both on-site and remote users.</p><p>• Configure, image, and deploy laptops to meet organizational needs.</p><p>• Provide after-hours support on a rotational basis to address urgent issues.</p><p>• Maintain proficiency in Windows 10, Office 365, and Exchange environments.</p><p>• Communicate effectively with users, ensuring clear and precise interaction.</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf (.com)</p>
<p>IT Support Specialist to serve as the first point of contact for technical assistance. This role supports hardware, software, phones, mobile devices, printers, and network systems, ensuring smooth operations and excellent service across all levels of the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide 24/7 help desk support to local and remote users.</li><li>Troubleshoot and resolve issues with desktops, servers, applications, phones, networks, and printers.</li><li>Install, configure, upgrade, and repair hardware and software.</li><li>Maintain IT inventory and documentation.</li><li>Coordinate with vendors for unresolved issues.</li><li>Support IT projects, upgrades, and audits.</li><li>Deliver tailored IT training to users.</li><li>Monitor and respond to PC/LAN issues.</li><li>Onboarding<strong>:</strong> Set up accounts, configure hardware, and conduct IT orientation.</li><li>Offboarding<strong>:</strong> Disable access, recover and reimage devices, ensure data security.</li></ul><p>Interested candidates should contact Sally Lander @ 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).</p>
<p>Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment where you will provide Salesforce application support to customers.</p><p><br></p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Provide front-line technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow.</li><li>Troubleshoot issues related to Salesforce permissions, integrations, workflows, and custom objects.</li><li>Manage user and license administration for a Salesforce organization with 1000+ users, including setup/deactivation, roles, profiles, public groups, and permission sets.</li><li>Use tools like Apsona, Dataloader, and Workbench to import, update, and export data.</li><li>Support Salesforce Service Cloud features including case management and automation processes.</li><li>Investigate and resolve API-related issues using tools like Postman to simulate calls and validate data transactions.</li><li>Collaborate with internal teams to improve workflows, reduce repetitive tasks, and enhance system efficiency.</li></ul><p><br></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Arden Hills, Minnesota. This role is pivotal in driving financial strategy and providing insightful analysis to support decision-making across the organization. If you have a strong background in financial planning, reporting, and collaboration with cross-functional teams, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and distribute comprehensive monthly financial reporting packages, including consolidated profit and loss statements, variance analyses, and key performance metrics.<br>• Lead the budgeting and forecasting processes, working closely with leadership and department heads to align financial goals.<br>• Evaluate performance trends, including cost drivers, revenue patterns, and segment profitability, to uncover actionable insights.<br>• Conduct ad hoc financial analysis and modeling for capital investments, pricing strategies, and other strategic initiatives.<br>• Support integration efforts for new business acquisitions, ensuring alignment in financial reporting structures and forecasting models.<br>• Collaborate with operational, sales, and purchasing leaders to translate business activities into meaningful financial insights.<br>• Work with the Accounting team to ensure accurate month-end accruals, account classifications, and consistent reporting practices.<br>• Develop and implement improvements to financial planning and analysis processes, tools, and templates.<br>• Assist in preparing financial presentations for board meetings, lenders, and other external stakeholders.
<p>We are looking for a dedicated IT Support Specialist to join our team in Brooklyn Park, Minnesota.</p><p>In this role, you will provide comprehensive technical support to ensure seamless operations across devices, systems, and collaboration tools. Your focus will be on delivering excellent customer service while troubleshooting issues and contributing to the overall improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for devices, operating systems, collaboration tools, productivity software, and endpoint security systems.</p><p>• Coordinate onboarding and offboarding processes, including equipment setup and access provisioning for new and departing employees.</p><p>• Manage incident lifecycles from intake to resolution, ensuring clear and timely communication with users.</p><p>• Collaborate with engineering and enterprise application teams to address escalated issues and perform root cause analysis.</p><p>• Maintain local inventory by conducting audits, managing IT procurement, and overseeing stockroom operations.</p><p>• Support hardware lifecycle management, including imaging, deployment, asset tracking, and returns.</p><p>• Ensure functionality of audio-visual systems in meeting spaces and collaboration rooms.</p><p>• Participate in IT initiatives, such as software rollouts, system migrations, and compliance-related activities.</p><p>• Contribute to change, problem, and incident management processes, prioritizing customer satisfaction and service quality.</p>
<p>We are looking for a skilled and dedicated PC Technician to join our team on a contract basis in Minneapolis, Minnesota. This role involves providing technical support and helping the IT team install a new image on computers to standardize configurations and improve system performance.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade desktop computers, laptops, printers, and peripheral devices to meet user needs.</p><p>• Diagnose and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Maintain accurate documentation of system configurations, repairs, and installations for future reference.</p><p>• Assist with imaging and deploying systems using specialized tools and processes.</p><p>• Conduct routine updates and maintenance to ensure optimal system performance.</p><p>• Adhere to organizational IT policies and security protocols during all technical operations.</p><p>• Collaborate with IT teams to support larger infrastructure initiatives and projects.</p><p>• Provide user support by addressing technical issues and offering effective solutions.</p><p>• Ensure proper setup and functionality of cables and hardware components.</p><p>• Work with both Dell and Apple devices to provide comprehensive technical assistance</p>
<p>We are seeking an experienced professional to lead and oversee IT operations and ERP systems management. This role involves strategic leadership, hands-on systems expertise, and collaboration with senior stakeholders to ensure seamless technology operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead IT Operations, including Cybersecurity, ERP, IT Project Management, and Business Analysis.</li><li>Develop and execute technology strategies across various domains such as Cybersecurity, Microsoft 365, Server Management, Network Infrastructure, Data Architecture, and Application stacks.</li><li>Oversee company-wide management of the Epicor Kinetic Cloud ERP system, including report writing, updates, and upgrades.</li><li>Support business reporting processes through tools like SSRS/BAQ and other platforms.</li><li>Manage IT budgets, vendor relationships, and contracts for technology equipment and software.</li><li>Direct network system upgrades and maintain agreements with third-party network providers.</li><li>Provide regular updates on technology status, strategic goals, and progress to executive stakeholders.</li><li>Collaborate with senior leadership on IT budgeting, financial oversight, and invoice approvals.</li><li>Ensure system reliability by performing maintenance events after hours as needed.</li></ul><p><br></p>
<p>Summary:</p><p>Seeking an experienced IT Manager to lead the Cloud Platform team (Azure). Responsible for strategy, design, development, implementation, and operations of cloud infrastructure supporting enterprise applications and development teams. Requires leadership skills, cloud technology expertise, and knowledge of modern DevSecOps practices to deliver secure, scalable, reliable, and cost-effective solutions aligned with the organization's goals.</p><p>Primary Responsibilities:</p><p>Leadership & Team Management:</p><ul><li>Lead and mentor a team of engineers, architects, and DevSecOps specialists.</li><li>Foster innovation, collaboration, and continuous improvement.</li><li>Oversee performance, career development, and resource planning.</li></ul><p>Cloud Platform Strategy & Execution:</p><ul><li>Define and execute cloud platform strategy aligned with business objectives.</li><li>Drive secure, scalable cloud platform solutions with IaC, CI/CD pipelines, and automation.</li><li>Ensure reliability, scalability, security, and cost-efficiency.</li></ul><p>Operational Excellence:</p><ul><li>Monitor and optimize performance, cost, and incident management.</li><li>Build modern DevSecOps practices with automation focus.</li><li>Ensure compliance with security policies and regulations.</li></ul><p>Stakeholder Collaboration:</p><ul><li>Align platform capabilities with business needs.</li><li>Communicate technical strategies to non-technical stakeholders.</li></ul><p>Budget & Vendor Management:</p><ul><li>Manage budgets, cost optimization, and vendor relationships.</li></ul><p>Qualifications:</p><ul><li>Education & Experience: Bachelor’s (Master’s preferred). 7+ years in IT/cloud engineering; 5+ years in leadership.</li><li>Technical Expertise: Azure, IaC, CI/CD, DevSecOps, cloud architecture, and IAM.</li><li>Leadership & Communication: Team management, cross-functional collaboration, and strategy communication.</li></ul><p>Preferred Qualifications:</p><ul><li>Cloud certifications (e.g., Azure).</li><li>Experience in FinOps, internal developer platforms, and Agile/ITIL practices.</li></ul><p><br></p>
