<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented and customer-focused Sales Support Specialist to provide administrative and operational support to the sales team. This role is responsible for managing customer accounts, processing orders, preparing sales documentation, and ensuring a seamless experience for both clients and internal stakeholders. The ideal candidate is highly organized, proactive, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the sales team with administrative and operational tasks.</li><li>Process customer orders, quotations, contracts, and related documentation.</li><li>Serve as a point of contact for customer inquiries regarding orders, pricing, and product availability.</li><li>Maintain accurate customer records and update CRM systems.</li><li>Coordinate with internal departments including operations, customer service, accounting, and logistics.</li><li>Track and monitor sales activity, preparing reports and metrics as needed.</li><li>Assist with proposal preparation, presentations, and account management activities.</li><li>Manage calendars, meetings, and communication for sales representatives.</li><li>Ensure timely follow-up on customer requests and sales opportunities.</li><li>Identify process improvements to enhance efficiency and customer satisfaction.</li></ul><p><br></p>
<p>We are seeking a Salesforce Administrator to support and enhance our Salesforce environment. This role is ideal for someone with solid hands-on experience who can balance day-to-day support with small-scale builds and configuration tasks. The ideal candidate will be comfortable gathering requirements, asking business analyst-style questions, and translating business needs into effective Salesforce solutions.</p><p><br></p><ul><li>Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases.</li><li>Administer and configure Sales Cloud and Service Cloud, including portals, dashboards, and bots.</li><li>Manage user lifecycle tasks: setup, deactivation, role/profile assignments, and permission sets.</li><li>Maintain and build custom fields, page layouts, record types, Lightning pages, and picklists.</li><li>Create and optimize Reports and Dashboards to support business insights.</li><li>Design and implement Salesforce Flows and other automation tools to streamline processes.</li><li>Handle smaller configuration requests and enhancements with minimal supervision.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure thorough documentation of configurations, processes, and user guides.</li><li>Monitor system performance and recommend improvements.</li><li>Support multiple Salesforce instances and assist with upgrades and enhancements.</li><li>Track work and collaborate on tasks using Azure DevOps or similar tools.</li><li>Respond to general Salesforce-related questions and provide guidance to users.</li></ul><p><br></p><p><br></p>
<p>We are seeking an office Operations Coordinator to join our team. The ideal candidate will be organized, detail-oriented, and possess strong computer literacy skills. Experience in order entry and office management is a plus. </p><p><br></p><p>**Responsibilities:**</p><p>- Facilitating cross-channel feedback from customers and employees to management and executive teams</p><p>- Working with team leaders, managers and department heads to learn departmental needs and goals</p><p>- Ensuring that all activities conform to local, federal, industry and company standards</p><p>- Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made</p><p>- Identifying and resolving any problems in the production process</p><p>- Designing and maintaining clear operational guides to ensure consistency of operations</p><p>- Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization</p><p>- Collaborating with management and executives to set departmental and organization-wide goals</p><p>- Manage and coordinate daily operational functions</p><p>- Handle order entry and processing</p><p>- Maintain organized files and documentation</p><p>- Assist with calendar management and scheduling</p><p>- Support office management tasks</p><p>- Provide administrative support to the team</p><p>-Help with high volume recruitment of entry level positions</p>
<p>We are looking for a Sales Development Representative to support business growth by connecting with enterprise prospects and creating meaningful opportunities for the sales team. This Long-term Contract position is based in Minneapolis, Minnesota, and is ideal for someone who excels at relationship-building, strategic outreach, and consultative conversations. The role focuses on generating strong interest, coordinating introductory meetings and product demonstrations, and contributing to thoughtful sales planning and forecasting efforts.</p><p><br></p><p>Responsibilities:</p><p>• Identify and engage enterprise-level prospects through targeted outreach strategies designed to generate high-quality sales opportunities.</p><p>• Nurture potential clients by building credibility, maintaining consistent follow-up, and moving leads toward introductory meetings and demonstrations.</p><p>• Partner closely with direct and field sales teams to align outreach efforts with account-focused sales development plans.</p><p>• Lead consultative conversations that highlight business value and uncover prospect needs, priorities, and decision drivers.</p><p>• Support sales planning activities by contributing to forecasting, budgeting, and business modeling efforts that improve decision-making.</p><p>• Coordinate meeting and demonstration scheduling for the sales organization to help advance opportunities through the pipeline.</p><p>• Monitor performance against weekly and monthly activity goals, using results to refine outreach tactics and improve effectiveness.</p>
<p>We are looking for an Inside Sales Specialist to support health insurance sales efforts for a contract opportunity based in Minnesota. This position focuses on engaging prospective members, answering coverage-related questions, and guiding individuals through plan options with professionalism and accuracy. The ideal candidate brings strong communication skills, sales confidence, and a service-oriented approach in a fast-paced contact center environment.</p><p><br></p><p>Responsibilities:</p><p>• Engage with prospective and existing customers through inbound and outbound calls to discuss health plan offerings and support enrollment-related conversations.</p><p>• Explain Medicare and health insurance products clearly, helping individuals understand benefits, coverage details, and available options.</p><p>• Maintain accurate records of customer interactions, sales activities, and follow-up actions within internal systems and content management tools.</p><p>• Track individual performance metrics and contribute to reporting by documenting outcomes, activity levels, and key sales results.</p><p>• Provide sales support by following compliance guidelines, completing required documentation, and ensuring information is handled accurately.</p><p>• Build and manage prospect pipelines through outreach, lead follow-up, and ongoing communication with potential members.</p><p>• Participate in training sessions and apply updated product knowledge, regulatory information, and process expectations to daily work.</p><p>• Collaborate with team members and leadership to improve customer experience, support staffing needs, and contribute to program goals.</p>