Add your latest resume to match with open positions.

14 results for Medical Customer Service Rep in Minneapolis, MN

Customer Service Representative

Savage, MN
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are looking for a compassionate Customer Service Representative to support individuals seeking assistance. This contract position is ideal for someone who can remain calm and detail-oriented while managing a high volume of calls from people facing challenging circumstances. The person in this role will guide applicants through the screening process, help complete required documentation, and coordinate internally. Responsibilities:<ul><li>Respond to a large number of inbound calls from individuals requesting assistance, providing clear and respectful support throughout each interaction.</li><li>Assess applicant eligibility by using established screening guidelines and asking thoughtful questions to gather accurate information.</li><li>Assist clients in completing required forms and documentation, ensuring all records are thorough and ready for review.</li><li>Enter application details into computer systems with accuracy and maintain organized case information.</li><li>Communicate with internal team members to support funding consideration for applicants with relevant experience and help move cases forward.</li><li>Submit completed paperwork to the appropriate internal contacts so approved assistance can be processed for payment.</li><li>Maintain courtesy and empathy when assisting people who may be experiencing stress, urgency, or hardship.</li><li>Follow defined procedures and direction carefully while balancing service quality, timeliness, and attention to detail.</li></ul>
2026-06-04T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary / Contract
24 - 25 USD / Hourly
Join a high-volume Customer Service team as an Order Entry & Ecommerce Specialist. You will play a key role in processing quotes, orders, and supporting both internal sales teams and external customers. This is a dynamic role where priorities shift daily. If you thrive in a fast-paced environment and take pride in delivering accurate, timely support, this is a great opportunity to make an immediate impact. We’re looking for someone who is adaptable, detail-oriented, and motivated to contribute to a collaborative team where great service truly matters.<ul><li>Enter quotes and orders into Salesforce; majority of work is data entry</li><li>Create and manage users for the ecommerce platform (e-shop)</li><li>Provide day-to-day customer service and administrative support, including order entry and responding to customer inquiries via the ticketing system (Freshdesk)</li><li>Ensure accuracy of pricing, freight information, and completion of order quality assurance</li><li>Support sales teams by preparing quotes and sending approvals</li><li>Assist with process support, including credits, returns, and web shop setups</li><li>Handle incoming calls (5–10 daily) via phone queue</li><li>Participate in internal Teams meetings</li><li>Adapt to changing tasks, supporting various administrative needs as required</li></ul>
2026-05-26T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a reliable and detail-oriented Customer Service Representative to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers while also providing administrative support to ensure smooth day-to-day operations. Responsibilities:Respond to inbound customer inquiries via phone, email, or other communication channelsProvide accurate information and assist with resolving customer questions or concernsPerform data entry and maintain up-to-date customer records in internal systemsAssist with processing orders, updating account details, and handling documentationRoute inquiries to appropriate teams and ensure timely follow-upMaintain organized files, records, and correspondenceSupport scheduling, reporting, and other administrative tasks as neededCollaborate with internal teams to ensure a positive and efficient customer experience
2026-05-15T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Permanent / Full Time
48000 - 68000 USD / Yearly
This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment. Responsibilities:• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.• Partner with planning, operations, and other internal groups to accelerate parts availability and manage urgent delivery needs.• Send order confirmations and status updates to customers to ensure clear communication throughout the order cycle.• Maintain customer-specific procedures, scheduling agreements, and portal requirements to support consistent account management.• Evaluate customer performance metrics and scorecards, then prepare responses or follow-up actions to help maintain service expectations.• Handle escalated service concerns and provide backup assistance to teammates as business demands require.• Support onboarding or guidance for new team members and share customer requirements with engineering or other stakeholders when needed.
2026-05-18T00:00:00Z

Customer Service Manager

Anoka, MN
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team. Key Responsibilities<ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
2026-06-01T00:00:00Z

Medical Receptionist

Minneapolis, MN
onsite
Temporary to Hire
22 - 23.5 USD / Hourly
The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations.Key Responsibilities<ul><li>Greet and check in patients in a professional, friendly, and compassionate manner</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Verify patient demographics, insurance coverage, and benefits accuracy</li><li>Collect copays, deductibles, and outstanding balances at time of service</li><li>Answer incoming phone calls and route messages appropriately</li><li>Maintain accurate and up‑to‑date patient records in the EMR/EHR system</li><li>Scan, upload, and manage patient documentation</li><li>Ensure compliance with HIPAA and patient privacy standards</li><li>Coordinate with clinical staff to support efficient patient flow</li><li>Resolve patient questions related to appointments, paperwork, or billing at a basic level</li><li>Perform general administrative tasks as needed to support the clinic</li></ul>
2026-05-27T00:00:00Z

Call Center Representative

Minneapolis, MN
onsite
Temporary / Contract
17 - 19 USD / Hourly
Position OverviewWe are seeking a customer-focused and dependable Call Center Representative to manage inbound and outbound calls, assist customers with questions and concerns, and deliver a high level of service. The ideal candidate is a strong communicator who can multitask, resolve issues efficiently, and maintain professionalism in a fast-paced environment. Key Responsibilities<ul><li>Answer inbound calls and respond to customer inquiries in a professional and timely manner</li><li>Make outbound calls as needed for follow-up, scheduling, or customer support</li><li>Provide information about products, services, policies, or account status</li><li>Resolve customer concerns and escalate complex issues when appropriate</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of customer service and professionalism on every call</li><li>Meet productivity, quality, and call-handling goals</li><li>Collaborate with team members and supervisors to improve service outcomes</li><li>Perform data entry and other administrative support tasks as needed</li></ul>
2026-05-26T00:00:00Z

Medical Front Desk Specialist

Saint Paul, MN
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a Hmong Bilingual Medical Front Desk Specialist to support a mission-driven non-profit organization in Saint Paul, Minnesota. This contract opportunity with permanent potential is ideal for someone who can balance front desk coordination, client-facing service, and administrative accuracy in a busy healthcare setting. The person in this role will help keep daily operations running smoothly by managing appointments, supporting intake activities, and maintaining organized records and communications. Success in this position requires strong judgment, professionalism, and the ability to assist clients, families, and internal staff with care and efficiency. Responsibilities:• Welcome clients at the front desk, confirm appointments, and provide assistance in the reception area to create a positive and organized check-in experience.• Coordinate scheduling for visits, meetings, transportation, interpreter support, and outside referrals while helping clients and guardians navigate next steps.• Prepare intake materials, assemble client documentation, and partner with clinical staff to ensure required forms and information are completed on time.• Provide day-to-day administrative support by managing calendars, drafting correspondence, creating basic presentation materials, and handling copying, faxing, filing, and mail processing.• Process client copay collections in accordance with established cash-handling procedures and maintain accurate supporting documentation.• Support referral routing by working with supervisors and program leaders to direct clients to the most appropriate services.• Maintain timely and accurate records across databases and administrative systems in alignment with organizational procedures and compliance expectations.• Assist staff with basic office technology troubleshooting, including common computer and printer issues, and offer practical guidance on routine system use.• Contribute to process updates, policy-related tasks, and other special assignments by sharing ideas that improve workflow efficiency and service delivery.
2026-06-03T00:00:00Z

Remote Medical Accounts Receivable Specialist

Saint Paul, MN
remote
Temporary / Contract
25 - 27 USD / Hourly
We are looking for a remote detail-oriented Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization. This position focuses on resolving claim denials, recovering outstanding balances, and improving reimbursement outcomes across a variety of payers. The ideal candidate will bring strong medical billing knowledge, sound judgment in payer follow-up, and the ability to work accurately with account documentation, reporting, and appeals, and averages about 100 patient accounts per day. Responsibilities:• Investigate denied, rejected, and partially reimbursed claims to determine the cause of nonpayment and drive timely resolution.• Take corrective action on accounts by submitting claim adjustments, preparing reconsiderations, gathering needed documentation, and filing appeals in line with payer requirements.• Manage assigned receivables by reviewing aging reports, prioritizing high-risk accounts, and working toward monthly collection and resolution goals.• Communicate with insurance carriers to verify claim status, clarify adjudication outcomes, and escalate unresolved issues when additional review is required.• Examine differences between submitted charges and payer payments to identify billing inconsistencies, underpayments, and reimbursement discrepancies.• Partner with billing, coding, and clinical teams to correct claim edits, address authorization concerns, and resolve denial issues related to coding or documentation.• Maintain complete account notes and follow-up records so all activity is accurately documented for audit readiness and operational visibility.• Use electronic medical record and revenue cycle systems, including NX (MyAvatar) and Aura – Sigmund, to review account activity, claim history, and supporting encounter information.• Prepare and share reporting on denial categories, payer behavior, and accounts receivable performance to help identify trends and support process improvement efforts.
2026-05-22T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-05-08T00:00:00Z

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-28T00:00:00Z

Patient Services Registrar - 3rd Shift

Minneapolis, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is partnering with a reputable healthcare facility in Minneapolis, MN that is in search of a 3rd Shift Patient Services Registrar to support their emergency department from 11:30 PM to 8:00 am. This contract position is responsible for welcoming patients, completing accurate registration, and ensuring insurance and demographic information is properly documented for emergency and acute behavioral health encounters. The ideal candidate brings prior registration experience, strong customer service skills, and the ability to manage fast-moving administrative work during night shifts, including weekends and holidays as needed. Responsibilities:• Greet patients and begin the intake process for emergency and acute psychiatric services with professionalism and empathy.• Enter and maintain complete registration records in Epic, ensuring patient information is accurate and up to date.• Review identification, insurance cards, and related paperwork while obtaining required signatures and supporting documents.• Confirm insurance coverage and gather claim-related details for motor vehicle, workers’ compensation, and other visit types.• Process patient copay collections and complete all front-end registration tasks associated with each encounter.• Update demographic information and scan or copy documents into the appropriate record to support complete documentation.• Deliver patient-centered service while handling sensitive information with discretion and a strong commitment to ethical standards.• Support continuous registration operations during assigned night shifts, including every other weekend and holiday coverage based on department needs.Robert
2026-05-27T00:00:00Z

Patient Services Registrar - 2nd Shift

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a detail-oriented Patient Services Registrar to support emergency department registration operations in Minneapolis, Minnesota, specifically for 2nd shift from 3:30 pm to midnight. This is a contract position offering 32-40 hours per week on an evening schedule that includes 3-4 weekdays, every other weekend, and holiday coverage based on staffing needs. The person in this role will help create a smooth arrival experience for patients by managing registration tasks accurately, handling sensitive information professionally, and delivering service with compassion in a fast-paced healthcare setting. Responsibilities:• Welcome patients and complete intake and registration activities for emergency and acute psychiatric services with accuracy and professionalism.• Enter and maintain patient information in Epic, ensuring records remain current, complete, and aligned with department standards.• Review identification, consent forms, and related documents, then collect signatures and scan or file materials appropriately.• Confirm insurance coverage and gather billing-related details, including information tied to motor vehicle claims, workers’ compensation, and other visit types.• Process co-pay collections and carry out all front-end registration duties required to prepare each patient encounter correctly.• Communicate clearly with patients, families, and internal teams to support a service-focused and respectful registration experience.• Protect confidential information and perform all duties in accordance with high ethical standards and healthcare privacy expectations.
2026-05-28T00:00:00Z

Client Services Associate or Manager

Minneapolis, MN
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service. Responsibilities:• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.• Assist with client onboarding processes to ensure smooth transitions and effective communication.• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.• Provide proactive and responsive support for client inquiries regarding investment-related services.• Facilitate internal communications for executives, including meeting coordination and administrative support.• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.• Uphold confidentiality standards for all client and firm-related information.• Support executives in streamlining communication and managing priorities related to client services and transactions. If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided.
2026-05-29T00:00:00Z