We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota. This role focuses on dispatching and coordinating service calls while maintaining effective communication with technicians and customers. As a long-term contract position, it offers the opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming calls, including emergency requests, service inquiries, and follow-ups, ensuring prompt and attentive communication.<br>• Schedule and coordinate service calls efficiently to meet customer needs.<br>• Create and manage dispatch tickets for incoming service requests.<br>• Assign service technicians to specific calls and conduct debriefs after job completion.<br>• Update systems with technician availability and schedules to optimize workflow.<br>• Maintain and organize the dispatch board to ensure accurate scheduling.<br>• Analyze workload forecasts to assist in resource planning.<br>• Provide technicians with essential information and ongoing support during service calls.<br>• Monitor and update tickets to ensure accurate tracking and resolution.
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>Are you known for your empathy, professionalism, and knack for problem-solving? Join our team as a Customer Service Representative and help us deliver outstanding service to our clients and customers!</p><p>What You’ll Do:</p><ul><li>Provide prompt, friendly support via phone, email, and in-person interactions</li><li>Resolve customer inquiries, issues, and complaints efficiently</li><li>Document interactions, follow company policies, and maintain accurate records</li><li>Collaborate with teammates to create positive experiences</li><li>Uphold our company’s high ethical standards and commitment to innovation</li></ul><p><br></p><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>Are you an excellent communicator with a passion for helping others? Our company is seeking a skilled Call Center / Customer Service Representative for a project-based opportunity. You'll play a key role in providing outstanding service, resolving customer inquiries, and supporting our team’s strategic priorities for a defined project period.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and chats with professionalism and empathy.</li><li>Resolve customer issues and support inquiries in a timely manner.</li><li>Accurately document interactions and update customer records.</li><li>Collaborate with team members to ensure consistent and high-quality service.</li><li>Meet established performance metrics and project deadlines.</li></ul>
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
We are looking for a confident and detail-oriented Receptionist to join our team on a contract basis in Bloomington, Minnesota. As the first point of contact for visitors, you will play a vital role in creating a welcoming atmosphere and ensuring smooth daily operations. This position requires a proactive individual with strong organizational and communication skills who enjoys multitasking in a fast-paced environment.<br><br>Responsibilities:<br>• Warmly greet and assist visitors, ensuring they feel welcomed and directed appropriately.<br>• Manage incoming phone calls, providing clear and detail-oriented communication while routing calls efficiently.<br>• Respond to inquiries with excellent customer service and attention to detail.<br>• Sort, review, and distribute incoming mail and deliveries according to established procedures.<br>• Maintain office files and provide support for general filing tasks.<br>• Monitor and replenish office supplies, including kitchen essentials, to ensure smooth operations.<br>• Assist administrative staff with overflow tasks, such as data entry, word processing, and online research.<br>• Coordinate appointment confirmations and maintain detailed messages for staff.<br>• Support concierge services by helping guests with check-in and providing accurate information.<br>• Prioritize tasks effectively and maintain a sense of urgency when handling multiple responsibilities.
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>Our company is seeking a receptionist to support daily front-desk operations by managing incoming inquiries, assisting with administrative tasks, and ensuring accurate handling and organization of information.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet and direct visitors in a courteous and professional manner.</li><li>Answer and route phone calls, taking messages as needed.</li><li>Manage incoming and outgoing mail and deliveries.</li><li>Maintain organized reception area and meeting spaces.</li><li>Schedule appointments, meetings, and coordinate conference room usage.</li><li>Support various administrative tasks, including data entry, filing, and document preparation.</li><li>Assist with onboarding of new staff and support team-wide events or initiatives.</li><li>Utilize digital tools and office systems (CRM platforms, shared calendars, etc.) to support operational efficiency.</li></ul><p><br></p>
<p><strong>Clinical Appeals Representative (Contract — Fully Remote)</strong></p><p>We’re seeking a detail-oriented <strong>Clinical Appeals Representative</strong> to join our team on a contract basis. In this role, you will support key health insurance operations by managing documentation, coordinating with providers, and ensuring appeals and grievances are processed accurately and on time. This is a fully remote opportunity to make a meaningful impact in the healthcare industry while working with a collaborative and mission-driven team.</p><p>W<strong>Key Responsibilities</strong></p><ul><li>Maintain accurate, organized, and up-to-date documentation within designated databases.</li><li>Coordinate with healthcare providers and external partners to obtain required medical records and supporting documentation.</li><li>Process appeals and grievances within established Health Plan timelines (24 hours to 10 days depending on request type).</li><li>Communicate clearly and professionally with all stakeholders to ensure transparency and resolution.</li><li>Support the team in reviewing and resolving complex appeals and grievances.</li><li>Monitor progress, identify bottlenecks, and escalate issues as needed to maintain regulatory compliance.</li><li>Adhere to company policies and procedures while handling confidential medical information.</li><li>Collaborate with team members to drive process improvements and enhance operational efficiency</li></ul>
We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
<p>We are looking for an experienced Estimator to manage bids and support construction projects from start to finish. This role involves close coordination with clients, suppliers, and internal teams to ensure accuracy in pricing, clarity in scope, and excellence in delivery. Experience interpreting architectural drawings and preparing competitive estimates is essential, as is the ability to maintain positive client relationships throughout the project lifecycle.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare accurate estimates for projects, reviewing architectural plans, specifications, and bid requests to scope materials and costs effectively.</li><li>Analyze past projects, product costs, manufacturer pricing, and competitive market data to determine pricing strategies and maintain price holds for long-term bids.</li><li>Provide complete, detailed estimates with clear documentation of discrepancies, qualifications, or substitution opportunities.</li><li>Communicate with clients on bid requests, job follow-up, market insights, and collaborative business growth opportunities.</li><li>Submit bids on schedule and conduct timely follow-up, gathering job tracking intelligence to support future pricing and strategy.</li><li>Project coordinate material procurement and delivery, managing timelines and ensuring consistent client communication throughout project execution.</li><li>Track and analyze metrics related to estimating, sales volume, and gross margin to drive profitability.</li><li>Build and maintain strong client relationships through proactive engagement, regular account visits, and strategic touchpoints.</li><li>Participate in business development initiatives; role eligible for commission based on sales and project growth.</li></ul>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
<p>We are looking for a Front Desk Coordinator to join a team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring an attentive and welcoming experience. This is a long-term contract position where you will play a key role in supporting daily operations and assisting various city departments.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, providing a friendly and attentive first impression.</p><p>• Direct individuals to the appropriate departments or personnel based on their needs.</p><p>• Offer general information about city services, policies, and procedures.</p><p>• Handle utility bill payments, including processing both drop-box and walk-in payments.</p><p>• Manage scheduling for public conference rooms and city appointments.</p><p>• Update and maintain lobby information screens with relevant city updates.</p><p>• Assist with mailroom tasks, such as sorting mail and operating mailroom equipment.</p><p>• Address sensitive or complex inquiries by routing them to the appropriate staff members.</p><p>• Complete administrative tasks and projects for various city departments.</p>
<p>We are seeking an experienced <strong>Patent Prosecution Paralegal</strong> to support attorneys in managing U.S. and international patent filings. This role requires strong knowledge of USPTO and PCT procedures, exceptional organizational skills, and the ability to work independently and collaboratively.</p><p><br></p><p><strong>Job Responsibilities</strong></p><ul><li>Prepare and file U.S. provisional/non-provisional and international patent applications with USPTO and International Bureau.</li><li>Manage multiple client-specific dockets and ensure all deadlines are met.</li><li>Draft and file USPTO documents (IDS, Office Action responses, Declarations, Assignments, POAs).</li><li>Coordinate international patent filings and liaise with foreign associates.</li><li>Conduct patent searches and gather prior art references for IDS filings.</li><li>Maintain client patent portfolios, including records, status reports, and client communications.</li><li>Independently correspond with clients, inventors, and patent examiners.</li><li>Ensure compliance with USPTO rules and firm policies.</li><li>Extract and analyze data from USPTO, PCT, and foreign patent office databases.</li></ul><p><br></p>
<p>Are you looking for a rewarding remote role in healthcare administration? This <strong>Clinical Appeals Representative</strong> position offers the opportunity to make a meaningful impact while working from the comfort of your home. As a <strong>Clinical Appeals Representative</strong>, you will play a key role in managing the intake and processing of grievances and potential quality of care issues on behalf of Health Plan members. This full-time role runs Monday through Friday, 0800–1630, with training held during the same hours. Interviews will be conducted via Microsoft Teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for Health Plan member grievances and internally identified potential quality of care issues (PQI).</li><li>Coordinate the receipt and initial processing of grievances, including data entry, medical record requests, and follow-up activities.</li><li>Maintain accurate and timely documentation in relevant databases.</li><li>Communicate and coordinate with provider offices and other stakeholders to ensure required documentation is obtained within specified timelines (ranging from 24 hours to 10 days).</li><li>Monitor and manage turnaround times (TATs) in accordance with Health Plan requirements.</li><li>Ensure quality and compliance standards are met throughout the appeals process.</li></ul>
We are looking for a Front Desk Coordinator to join our team in Minnetonka, Minnesota. This contract position is ideal for someone with a strong background in administrative assistance and customer service who is detail oriented. The role involves managing daily front desk operations while providing excellent support to visitors and staff.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and addressing inquiries with a high level of professionalism.<br>• Manage a multi-line phone system, directing calls to appropriate departments and handling messages efficiently.<br>• Perform administrative tasks such as scheduling appointments, organizing files, and maintaining office supplies.<br>• Provide concierge services to enhance the experience of clients and guests.<br>• Execute data entry tasks with accuracy and attention to detail.<br>• Assist in coordinating meetings and preparing necessary documents for staff.<br>• Monitor and maintain the reception area to ensure a clean and organized environment.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to support daily operations.<br>• Collaborate with team members to ensure smooth office workflow and address any immediate needs.
<p>We are looking for an experienced Billing Representative to join our team. In this role, you will play a vital part in ensuring accurate and timely billing processes, contributing to the financial stability of the organization. This is a long-term contract position offering the opportunity to collaborate with a diverse team while advancing your career in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit claims to various insurance payers, including Medicare, Medicaid, and commercial providers, ensuring accuracy and compliance.</p><p>• Investigate rejected claims, identify root causes, and implement corrective actions to resolve issues efficiently.</p><p>• Monitor and analyze claim rejection trends to improve processes and reduce recurrence across payers and service areas.</p><p>• Coordinate with internal teams and external entities to validate billing information and implement necessary coding updates.</p><p>• Maintain detailed records of claim investigations, resolutions, and follow-up activities to ensure transparency and accountability.</p><p>• Adhere to organizational compliance standards and industry regulations in all billing activities.</p><p>• Achieve or exceed daily production and quality metrics by managing worklists effectively.</p><p>• Participate in additional assigned tasks and responsibilities as needed to support departmental goals.</p>
<p>The Receptionist will serve as the first point of contact for visitors and callers, providing a warm and professional welcome to all. This role requires excellent communication and interpersonal skills, a high level of organization, and the ability to handle multiple tasks efficiently. The ideal candidate will be personable, detail-oriented, and capable of creating a positive first impression.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls to the appropriate staff members.</li><li>Manage the reception area, ensuring it is clean, organized, and presentable.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Assist with scheduling appointments and meetings.</li><li>Maintain visitor logs and issue visitor badges.</li><li>Provide general administrative support, including data entry, filing, and photocopying.</li><li>Respond to inquiries and provide information about the company.</li><li>Assist with special projects and other duties as assigned.</li></ul>
<p>Jamie Benway with Robert Half is looking for a Senior Financial Analyst to join our team in Roseville, Minnesota. This role requires a detail-oriented individual with a strong background in finance and a commitment to delivering accurate financial insights. You will play a critical role in analyzing financial data, supporting business decisions, and ensuring the organization’s financial health.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth financial analysis to support organizational goals and decision-making.</p><p>• Prepare accurate forecasts, budgets, and financial reports for management review.</p><p>• Collaborate with cross-functional teams to provide financial insights and recommendations.</p><p>• Monitor and analyze key performance indicators to identify trends and opportunities.</p><p>• Ensure compliance with financial regulations and company policies.</p><p>• Assist in evaluating business strategies and their financial impact.</p><p>• Develop and maintain financial models to support business planning.</p><p>• Identify cost-saving opportunities and implement strategies to enhance profitability.</p><p>• Support internal audits and contribute to process improvements.</p><p>• Present findings and recommendations to stakeholders in a clear and concise manner.</p><p><br></p><p><strong>Salary Range: </strong>$90,000 – $125,000</p><p><strong>Bonus: </strong>Yes</p><p><strong> </strong></p><p><strong>Benefits</strong></p><p>Medical: Yes</p><p>Vision: Yes</p><p>Dental: Yes</p><p>Life & Disability Insurance: Yes</p><p>Retirement Plans: Yes</p><p><strong> </strong></p><p><strong>Paid Time Off</strong></p><p>Paid Vacation: Yes</p><p>Paid Holidays: 3 weeks</p><p>Sick leave: 1 weeks</p><p><br></p><p>Please reach out to Jamie Benway with Robert Half to review this position. Job Order: 03600-0013339314</p>
<p><strong>Contract Collections Specialist – Eden Prairie, MN</strong></p><p>We're seeking a skilled Contract Collections Specialist to work in Eden Prairie. MN for a contract opportunity. </p><p>Responsibilities: </p><ul><li>Contact clients via phone, email, and written correspondence to collect outstanding payments and resolve past due accounts</li><li>Research accounts and payment histories to determine reason for delinquency</li><li>Document all collection activities and interactions within the company’s systems</li><li>Work closely with internal departments to resolve billing discrepancies and support timely resolution</li><li>Recommend accounts for escalation or further action as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team on a contract basis. In this role, you will manage customer accounts to ensure timely payments while maintaining positive client relationships. This position offers an opportunity to contribute to the success of a leading wholesale distribution company in a detail-oriented and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Analyze accounts to identify overdue balances and initiate appropriate collection actions.</p><p>• Communicate payment terms, account statuses, and repayment options clearly and courteously to customers.</p><p>• Accurately document customer interactions and payment agreements in company systems.</p><p>• Address and resolve customer inquiries and disputes regarding account balances in a timely manner.</p><p>• Work closely with internal teams to resolve account discrepancies and escalate complex issues as needed.</p><p>• Meet and exceed individual collection targets while adhering to company policies and procedures.</p><p>• Follow up on payment commitments to ensure compliance and monitor accounts for further actions if required.</p><p>• Foster strong relationships with customers to encourage timely payments while maintaining goodwill.</p><p>• Stay informed about applicable legal regulations and company guidelines related to collections practices.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.<br><br>Responsibilities:<br>• Handle the collection process for outstanding accounts, ensuring timely resolution and payment.<br>• Verify and post received payments and adjustments accurately into the system.<br>• Investigate and analyze missing or incomplete information related to unpaid accounts.<br>• Communicate professionally with clients to address payment-related inquiries and resolve disputes.<br>• Utilize accounting software systems and CRM tools to track and manage account information.<br>• Process billing and claims administration tasks with precision and efficiency.<br>• Answer inbound calls to assist customers with account-related concerns.<br>• Ensure compliance with company policies and procedures in all collection activities.<br>• Generate reports on account statuses and provide insights to the management team.<br>• Collaborate with team members to improve collection strategies and processes.
