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8 results for Erp Systems Analyst in Minneapolis, MN

IT-Business Systems Analyst/27/TEC013

Minneapolis, MN
remote
Temporary / Contract
52.25 - 60.5 USD / Hourly
We are looking for an experienced Claims Data Analyst to support healthcare testing initiatives for a Long-term Contract opportunity based in Minneapolis, Minnesota. In this role, you will contribute to test planning and execution activities with a strong emphasis on claims comparison efforts within a structured enterprise environment. This position is fully remote opportunity. Responsibilities:<ul><li>Drive the execution and continuous improvement of client implementation testing capabilities, including Claims Compare, End‑to‑End (E2E), and Claims Extract testing, to ensure implementation readiness prior to go‑live</li><li>Execute client and internal testing activities by researching and validating against client source‑of‑truth (SOT) documents, designing, and maintaining test scenarios, and identifying configuration gaps, defects, and implementation risks prior to production go‑live</li><li>Partner cross‑functionally with OptumRx business, operations, and technology teams to plan, coordinate, and support testing activities, enabling timely decision‑making and issue resolution</li><li>Present client test templates, scenarios, and testing approach, and review and walk through testing results with clients and internal stakeholders to support understanding, validation, and resolution of findings</li><li>Develop, maintain, and govern business test artifacts, including test scenarios, SOPs, client test manuals, templates, and playbooks supporting functional and end‑to‑end testing</li><li>Apply and continue to develop strong knowledge of OptumRx systems, applications, and benefit configuration to support accurate test execution, result analysis, and validation of client implementations</li><li>Identify and drive process improvement, standardization, and automation opportunities to increase testing efficiency, scalability, and overall client experience</li></ul>
2026-06-08T00:00:00Z

Systems & Network Administrator

Eden Prairie, MN
onsite
Temporary to Hire
40 - 51 USD / Hourly
This is a hands-on opportunity for a high-potential IT professional who wants to grow. You will have broad exposure across infrastructure, user support, security, and automation, with the opportunity to take initiative, improve processes, and quickly expand your technical skill set.This role is ideal for someone who has built a strong foundation and is ready to take on more responsibility, work across technologies, and prove themselves in a highly visible environment.<ul><li>Provide hands-on support across infrastructure, user systems, and core IT operations in a true team-oriented environment</li><li>Manage and support user access, account provisioning, email systems, and identity tools (Active Directory, etc.)</li><li>Step in across responsibilities as needed, including coverage for teammates to ensure continuity of operations</li><li>Troubleshoot a wide range of issues, including system access, application errors, network connectivity, and endpoint performance</li><li>Assist with building, configuring, and maintaining servers and infrastructure components</li><li>Analyze application logs and system behavior to resolve issues and improve performance</li><li>Develop and document repeatable processes to improve efficiency and consistency</li><li>Identify and implement automation opportunities (PowerShell or similar) to streamline manual tasks</li><li>Contribute to security best practices, user access governance, and overall system reliability</li><li>Support deployments, system upgrades, and ongoing IT initiatives</li></ul>
2026-06-12T00:00:00Z

Systems Administrator/Jack of All Trades

Saint Paul, MN
onsite
Temporary / Contract
38 - 44 USD / Hourly
We're looking for a Senior Desktop Support Specialist who thrives in a hands-on IT environment and enjoys owning day-to-day technology operations. This is a highly visible role supporting end users while partnering closely with our managed service provider (MSP/MSSP) to ensure projects, escalations, and operational initiatives are completed successfully. This is a excellent opportunity for a well-rounded IT professional who enjoys wearing multiple hats, taking ownership of IT operations, and serving as the primary technology resource within the organization. This role will be onsite in St. Paul, MN. Responsibilities:Provide Tier II/III desktop support for hardware, software, operating systems, Microsoft 365, printers, peripherals, and mobile devices.Troubleshoot and resolve complex end-user issues while delivering exceptional customer service.Administer Microsoft 365, including:<ul><li>User accounts and licensing</li><li>Exchange mailboxes</li><li>Teams</li><li>OneDrive</li><li>Security groups and access management</li></ul>Administer SharePoint Online by:<ul><li>Managing permissions and security</li><li>Creating and maintaining sites and pages</li><li>Organizing content and supporting collaboration</li></ul>Manage endpoints within a cloud-first Microsoft Azure/Intune environment.Image, configure, deploy, and refresh laptops and end-user equipment.Oversee hardware inventory, asset management, procurement, and equipment lifecycle.Maintain IT documentation, standard operating procedures, and knowledge articles.Coordinate with the organization's MSP/MSSP to ensure incidents, requests, and projects move forward on schedule.Track open issues, follow up with vendors, and help drive projects to completion.Identify opportunities to improve IT processes and user experience.
2026-06-11T00:00:00Z

Help Desk Analyst I

Eden Prairie, MN
onsite
Temporary / Contract
25 - 31 USD / Hourly
We are looking for a Help Desk Analyst to join an onsite support team. This position is ideal for someone who enjoys resolving technical issues, supporting a large user population, and contributing to a fast-moving service environment. The role will focus on end-user support, device preparation, and ticket-based troubleshooting while helping strengthen service quality across the IT organization. Responsibilities:• Provide first-line technical assistance for hardware, software, and access-related issues submitted through calls and service desk tickets.• Prepare and deploy laptops using Microsoft Autopilot, ensuring devices are configured accurately for end users.• Support Windows 10/11 environments by diagnosing common desktop issues and restoring user productivity efficiently.• Troubleshoot account and identity concerns involving Azure Active Directory and related access tools.• Document incidents, resolutions, and recurring problems clearly to improve team knowledge resources and support consistency.• Assist with application rollouts and other IT service changes by addressing user questions and resolving adoption issues.• Collaborate with internal service desk and field support teams to escalate complex problems and maintain service levels.• Deliver onsite support five days per week while managing ticket volume in a high-demand, customer-facing environment.
2026-06-04T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-06-11T00:00:00Z

Workforce Management Analyst

Minnetonka, MN
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are looking for a Workforce Management Analyst to support planning and performance analysis for operational teams in Minnetonka, Minnesota. This contract to hire opportunity is ideal for someone who can turn complex business data into reliable forecasts, staffing plans, and actionable recommendations. The role partners closely with leaders across functions such as enrollment, billing, reconciliation, and appeals and grievances to improve service performance and align resources with business needs. Responsibilities:• Create workload projections by analyzing historical patterns, business drivers, and anticipated changes that may affect demand.• Develop staffing and capacity plans that balance service expectations, productivity assumptions, and budget considerations for assigned business areas.• Maintain and refine workforce planning models by validating inputs, adjusting assumptions, and reconciling forecast outputs against operational results.• Evaluate performance gaps through detailed analysis and identify the factors influencing misses to targets or service levels.• Build scenario models that help business partners understand operational tradeoffs, resource impacts, and planning options.• Present forecast rationale, planning assumptions, and analytical findings in a clear manner to leaders and cross-functional stakeholders.• Use workforce management platforms and reporting tools to monitor trends, support planning activities, and improve decision-making.• Collaborate with onsite and hybrid teams to support workforce strategies across functions beyond a traditional call center environment, including enrollment, billing, reconciliation, and appeals and grievances.
2026-06-12T00:00:00Z

Real Time Analyst

Minnetonka, MN
remote
Temporary / Contract
20 - 31.25 USD / Hourly
We are looking for a Real Time Analyst to support contact center performance through active monitoring, timely adjustments, and data-driven decision-making. This contract to permanent position is ideal for someone who can balance service level goals, staffing demands, and operational priorities in a fast-paced environment. The role will work closely with workforce management and leadership teams to identify trends, respond to changing call volume, and help maintain an efficient customer service operation. Responsibilities: • Monitor real-time contact center activity to track staffing levels, queue performance, and service delivery throughout the day. • Evaluate call volume patterns and agent availability, then recommend schedule or workload adjustments to improve operational efficiency. • Use workforce management and monitoring platforms such as Five9 and Verint to identify issues and support daily performance targets. • Communicate intraday updates, risks, and performance concerns to leadership and relevant support teams in a clear and timely manner. • Analyze performance data and prepare reports that help stakeholders understand trends related to service levels, productivity, and resource utilization. • Coordinate with supervisors and operations teams to address unexpected changes in demand, attendance, or system-related disruptions. • Maintain accurate records in ticketing and management systems while following established contact center processes. • Support continuous improvement efforts by identifying optimization opportunities within real-time operations and workforce planning activities.
2026-06-12T00:00:00Z

Business Analyst

Saint Paul, MN
remote
Temporary / Contract
35.625 - 41.25 USD / Hourly
We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects. Responsibilities:• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.• Oversee the testing, maintenance, and implementation of computer programs and systems.• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.• Offer expert advice to clients on information processing and computation requirements.• Deliver constructive feedback and mentorship to team members to support their growth and development.• Facilitate communication within teams, ensuring alignment on project goals and deliverables.• Ensure adherence to Agile Scrum methodologies in project execution.
2026-06-11T00:00:00Z