<p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization's security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
We are looking for an experienced ERP/CRM Consultant to join our dynamic team in Minneapolis, Minnesota. In this role, you will leverage your expertise in Microsoft Dynamics 365 Finance & Operations or AX 2012 to provide critical support and enhancements for our business systems. The ideal candidate will excel in troubleshooting, collaborating with cross-functional teams, and developing solutions that align with organizational needs.<br><br>Responsibilities:<br>• Provide daily application support for Microsoft Dynamics systems by identifying and resolving issues that impact end-user functionality.<br>• Monitor and maintain automated business processes to ensure seamless operations of essential functions.<br>• Update and manage system data to maintain accuracy and integrity.<br>• Develop comprehensive training materials and deliver sessions to empower end users.<br>• Collaborate with stakeholders, team members, and subject matter experts to define requirements and implement effective solutions.<br>• Conduct discovery sessions to document business needs and translate them into functional design documents for development teams.<br>• Test, validate, and document system configurations and integration updates based on business requirements.<br>• Handle incoming access requests and support tickets, ensuring timely resolution and efficient triage.<br>• Perform rigorous system testing and assist in user acceptance testing to ensure functionality aligns with business objectives.
A large organization is in the midst of a multi‑year enterprise transformation, replacing a highly customized legacy ERP system with Workday. The current ERP environment has been in place for over two decades, and a comprehensive needs assessment and competitive RFP process led to the selection of Workday as the future platform. The program includes modernization of Finance and Human Capital Management functions, system integrations, data conversion, and process optimization aligned to best practices. Key Responsibilities Partner with business and technical stakeholders to understand business drivers and desired outcomes Elicit, document, and prioritize requirements for assigned Workday modules Analyze and optimize current‑state processes for future‑state design aligned to Workday best practices Collaborate on stakeholder register and RACI matrix development Work with vendors to identify and document application configuration requirements Develop use cases, scenarios, and detailed test scripts Track, prioritize, and support remediation of defects Maintain and manage RAID logs including risks, issues, actions, and decisions Provide regular status reporting, including effort and hours tracking Support Organizational Change Management activities such as readiness and training Key Deliverables Business analysis approach and schedule Stakeholder register and RACI matrix Prioritized business, technical, and configuration requirements Process improvement recommendations Use cases, scenarios, and test scripts Defect tracking and remediation documentation RAID register Ongoing status reports with hours burndown
<p>We are looking for an experienced ERP Services Director to join our manufacturing team in SW Metro, Minnesota. In this pivotal role, you will lead a dynamic team, including Business Analysts, Support staff, and Power Platform specialists, while aligning technology initiatives with organizational goals. This is a contract position, offering an excellent opportunity to make a lasting impact on business processes and technology strategies.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership for the D365 F&O and Power Platform roadmap, ensuring alignment with business objectives.</p><p>• Manage and prioritize incoming requests, enhancements, and projects to optimize workflow efficiency.</p><p>• Collaborate with business units to identify needs, refine processes, and deliver effective solutions.</p><p>• Oversee invoice approvals, manage financial workflows, and support team-level financial operations.</p><p>• Cultivate a culture centered on respect, motivation, growth, and accountability.</p><p>• Lead by example, offering coaching and guidance to foster team growth and success.</p><p>• Allocate resources effectively, prioritize workloads, and oversee high-level project execution.</p><p>• Drive continuous improvement, standardization, and governance across organizational processes.</p><p>• Identify and implement AI-driven solutions to enhance business applications and workflows.</p>
<p>We are looking for a skilled Mainframe Systems Programmer to join our team. This role involves designing, developing, and maintaining both purchased and custom application solutions utilizing advanced iSeries technologies, including DB2/400 and RPG/400. As part of this long-term contract position, you will collaborate with IT developers, contract programmers, and customers to deliver innovative solutions that meet business needs.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and implement application solutions using iSeries technologies such as DB2/400, CL/400, and RPG/400.</p><p>• Apply business knowledge to develop and support individual software components, ensuring they align with functional requirements.</p><p>• Collaborate with internal and external stakeholders to plan, analyze, and execute detailed designs for applications.</p><p>• Conduct testing, review, and implementation of computer and business applications to ensure functionality and reliability.</p><p>• Create and maintain technical documentation for application components following established lifecycle methodologies.</p><p>• Manage and coordinate physical changes to databases, leveraging expertise in database management systems.</p><p>• Independently handle development tasks while providing support and enhancements to deployed applications.</p><p>• Offer training and guidance to other IT developers on newly developed systems.</p><p>• Lead projects that interface with vendors and customers, ensuring effective communication and delivery of solutions.</p>
<p>The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.</p><p>This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.</p><p>Day-to-Day Responsibilities</p><p>• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations </p><p>• Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines</p><p>• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform</p><p>• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience</p><p>• Assist senior team members with minor system configurations or enhancements requested by the business</p><p>• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support</p><p>• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users</p><p>• Collaborate effectively within a team environment while maintaining a strong customer service mindset</p>
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.</p><p>• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.</p><p>• Set up new workstations, including hardware configuration and software installation.</p><p>• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.</p><p>• Configure and register mobile devices in Intune to ensure compliance and functionality.</p><p>• Assist with new user onboarding by setting up devices and ensuring access to required systems.</p><p>• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.</p><p>• Collaborate with team members to address complex technical issues and provide timely resolutions.</p><p>• Ensure all technical support is delivered in accordance with company policies and best practices.</p>
<p>We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support and customer service. In this role, you will play a key part in addressing and resolving IT-related issues while maintaining an attentive and efficient approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to incoming tickets and alerts using the ServiceNow system.</p><p>• Accurately document customer interactions, ensuring all details are recorded with precision and clarity.</p><p>• Update tickets in alignment with established Service Level Agreements (SLAs).</p><p>• Follow organizational guidelines related to incident, problem, change, and knowledge management processes.</p><p>• Escalate complex issues to higher-level support when necessary.</p><p>• Provide detailed documentation of customer impact, resolution steps, and ticket prioritization according to policies.</p><p>• Manage incident recovery and monitor performance metrics, ensuring data accuracy in reports.</p><p>• Offer after-hours support, including nights and weekends, as part of structured on-call responsibilities.</p><p>• Maintain clear and effective communication with customers throughout all interactions.</p><p>• Collaborate closely with team members, partners, and internal staff to achieve shared goals.</p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>We are looking for an experienced Senior Business Analyst to join our team. The ideal candidate will have a strong background in IT business analysis, a proactive approach to problem-solving, and the ability to effectively collaborate with cross-functional teams. This role requires expertise in transportation modules, integration testing, and user training while ensuring alignment with global business templates.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business requirements and translate them into effective process or technology solutions within the transportation module.</p><p>• Collaborate with stakeholders to develop business cases for new functionalities, including comprehensive cost-benefit and risk-impact analyses.</p><p>• Manage and prioritize ticket backlogs, working towards resolving issues promptly within the transportation module.</p><p>• Gather requirements and perform integration analysis for modules such as PP and SD.</p><p>• Create and execute test plans, develop test cases, and conduct functional and user acceptance testing.</p><p>• Assist in enhancing moderately complex information systems and ensure appropriate error management functionality.</p><p>• Provide training to new users on supported applications as needed.</p><p>• Promote and enforce workplace safety standards by identifying and addressing hazards.</p><p>• Participate in Scrum activities, including backlog grooming and supporting unit and integration testing.</p><p>• Take ownership of testing phases for projects, ensuring accuracy and completeness.</p>
<p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>
We are looking for a dedicated Business Analyst to join our team in Bayport, Minnesota. This contract position with potential for permanent employment offers an excellent opportunity to work within the manufacturing industry, leveraging your expertise to drive impactful business solutions. The ideal candidate will thrive in an Agile environment and bring a strong understanding of Salesforce to the role.<br><br>Responsibilities:<br>• Collaborate with business partners to understand their needs and translate them into actionable solutions.<br>• Gather, analyze, and document business requirements, ensuring clarity for the development team.<br>• Work closely with cross-functional teams to identify opportunities for improvement and implement innovative solutions.<br>• Facilitate Agile processes, including sprint planning and backlog refinement, to support efficient project execution.<br>• Utilize Salesforce expertise to optimize workflows and enhance system functionality.<br>• Communicate effectively with stakeholders at all levels to ensure alignment and transparency.<br>• Solve complex problems creatively, delivering solutions that meet both business and technical requirements.<br>• Adapt to changing priorities and iterate on features to meet evolving business needs.<br>• Provide detailed analysis and recommendations to support decision-making processes.<br>• Ensure deliverables meet quality standards and align with organizational objectives.