<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>Are you seeking an opportunity to contribute your organizational and analytical skills to the world of intellectual property? An exciting opportunity is available for a detail-oriented <strong>Patent Docketing Specialist</strong> to join a dynamic team within the legal field. This role offers the chance to support critical patent filing, prosecution, and maintenance processes while working alongside talented professionals at the forefront of innovation. <strong>Though this position is remote, at this time candidates need to be local to the Minneapolis, MN or Denver, CO areas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately analyze and docket new patent application filings, office actions, formalities, and other correspondence related to patent matters.</li><li>Review documents from the USPTO, international patent offices, and foreign agents to ensure deadlines are identified and docketed following established procedures.</li><li>Maintain accurate records in the IP docket database and conduct periodic system audits as needed.</li><li>Monitor open due dates and proactively follow up with attorneys or internal client teams, advancing deadlines per country-specific laws and procedural guidelines.</li><li>Generate and distribute relevant docket reports to attorneys and internal teams based on established practices.</li><li>Create new docket records within the IP database system and assist with patent file intake, transfer-outs, and corresponding audits.</li><li>Collaborate with attorneys, support staff, and other docketing professionals to handle overflow or provide administrative assistance as required.</li></ul>
<p>We are looking for a highly skilled Application Support Engineer to join our team on a contract basis. In this role, you will be responsible for designing and implementing solutions to ensure seamless integration between QuickBooks Desktop Enterprise and web-based systems. This position requires a proactive individual with strong technical expertise and the ability to maintain system security and compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop and deploy a web service hosted on Azure Virtual Machines to facilitate invoice data exchange between the website and QuickBooks.</p><p>• Build or configure components on the website to capture and securely transmit invoice data to the integration service.</p><p>• Investigate and implement alternative methods, such as database-driven solutions, to enable direct access to invoice data within QuickBooks.</p><p>• Ensure synchronization of invoice information in real-time between the website and QuickBooks systems.</p><p>• Maintain the security and integrity of the system while complying with financial data standards.</p><p>• Collaborate with cross-functional teams to understand workflows and improve integration processes.</p><p>• Provide comprehensive documentation and training to support ongoing system maintenance.</p><p>• Troubleshoot and optimize system performance to enhance operational efficiency.</p><p>• Ensure compliance with data security protocols and financial system requirements.</p>
Position Overview<br>We are looking for a versatile IT Support and Application Development Professional with strong expertise in Microsoft technologies to join our team. This position is suited for an experienced individual who enjoys solving complex technical challenges and contributing to innovative technology initiatives. The role involves providing comprehensive technical assistance, building and maintaining software solutions, and partnering with various teams to optimize our technology environment. This is an on-site position and may occasionally require after-hours availability.<br><br>Primary Responsibilities<br><br>Deliver responsive technical assistance for hardware, software, and network-related issues.<br>Design, develop, and maintain applications aligned with organizational needs.<br>Diagnose and resolve advanced technical problems to ensure smooth business operations.<br>Work collaboratively with internal teams to identify and implement technology improvements.<br>Maintain accurate documentation of support activities and development workflows.<br>Support infrastructure management, including servers, networking, and security systems.<br>Research emerging technologies and recommend enhancements to existing systems.<br>Provide mentorship and guidance to less experienced team members.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science, Information Systems, or related discipline.<br>Minimum of 5 years in IT support combined with software development experience.<br>Strong proficiency in Microsoft platforms such as Microsoft 365, Azure, and .NET.<br>Solid programming skills in languages like C#, Java, Python, or similar.<br>In-depth understanding of operating systems, networking protocols, and database technologies.<br>Excellent troubleshooting and problem-solving capabilities.<br>Familiarity with IT service management frameworks (e.g., ITIL).<br>Strong communication and collaboration skills.<br>Experience with cloud services (Azure, AWS) and DevOps practices is advantageous.
<p>Are you looking for a rewarding remote role in healthcare administration? This <strong>Clinical Appeals Representative</strong> position offers the opportunity to make a meaningful impact while working from the comfort of your home. As a <strong>Clinical Appeals Representative</strong>, you will play a key role in managing the intake and processing of grievances and potential quality of care issues on behalf of Health Plan members. This full-time role runs Monday through Friday, 0800–1630, with training held during the same hours. Interviews will be conducted via Microsoft Teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for Health Plan member grievances and internally identified potential quality of care issues (PQI).</li><li>Coordinate the receipt and initial processing of grievances, including data entry, medical record requests, and follow-up activities.</li><li>Maintain accurate and timely documentation in relevant databases.</li><li>Communicate and coordinate with provider offices and other stakeholders to ensure required documentation is obtained within specified timelines (ranging from 24 hours to 10 days).</li><li>Monitor and manage turnaround times (TATs) in accordance with Health Plan requirements.</li><li>Ensure quality and compliance standards are met throughout the appeals process.</li></ul>
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
We are looking for a dedicated Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will be responsible for ensuring seamless administrative and operational support within the health insurance industry. This is a long-term contract position that offers the opportunity to contribute to a dynamic and fast-paced environment while working collaboratively with various stakeholders.<br><br>Responsibilities:<br>• Oversee licensure coordination processes to ensure compliance with regulatory requirements and company standards.<br>• Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.<br>• Review and process payments, invoices, and other financial documentation with accuracy and efficiency.<br>• Conduct audits and quality assurance checks to maintain high standards across operations.<br>• Manage and update databases, ensuring data integrity and accessibility.<br>• Collaborate with internal teams and offshore partners to streamline workflows and optimize performance.<br>• Monitor and analyze aging reports, demographics, and other relevant data for process improvement.<br>• Support clinical trial operations and maintain adherence to established procedures.<br>• Utilize communication and leadership skills to guide team members and contribute to a positive work environment.<br>• Maintain and update website content related to operational processes and ensure information is current.
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
Our client in Minneapolis is seeking a Financial Consultant in support of a multi-year SAP S/4HANA implementation. Our team is seeking a skilled consultant to lead, oversee, and execute critical conversion and data initiatives. This contract role is pivotal for our comprehensive transition and requires a strong technical background in SAP, process development, and data analytics. This is a hybrid opportunity, requiring 3 days onsite in Minneapolis.<br><br>Key Responsibilities:<br><br>Lead and support the SAP S/4HANA conversion, with detailed focus on Project Systems and WBS structure internal to SAP.<br>Manage data collection, cleansing, and quality validation from multiple business sources to support migration and business continuity.<br>Manipulate, analyze, and transform complex datasets using SQL, Python, and R.<br>Conduct exploratory data analysis utilizing statistical methods and machine learning algorithms to identify patterns, trends, and anomalies.<br>Develop, validate, and deploy predictive and optimization models that drive insights for business decision-making..<br>Drive end-to-end process development with clear documentation and workflow optimization.<br>Utilize tools such as Jira and Azure DevOps for test tracking, progress reporting, and project management.<br>Collaborate cross-functionally to solve real-world business challenges through analytical approaches and strong stakeholder engagement.<br>Translate technical findings into actionable insights and communicate effectively with both technical and non-technical stakeholders, including through impactful data visualizations.<br>Maintain awareness of project scope and alignment with broader strategic objectives.<br><br>Required Qualifications:<br><br>Proven SAP S/4HANA conversion project experience, with emphasis on Project Systems and WBS.<br>Expert understanding of SAP cost flow processes and allocation management.<br>Strong technical proficiency with SQL, Python, and R.<br>History of end-to-end process development in large-scale IT/business transformation projects.<br>Practical experience with Jira and/or Azure for project and testing management.<br>Ability to communicate complex technical concepts to a variety of business audiences.<br><br>If you are interested in this opportunity, please reach out to Robert Half Management Resources. <br><br> Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
We are looking for an experienced IT Manager to lead and oversee the technology operations of our organization in Woodbury, Minnesota. This role requires a dynamic individual capable of aligning IT strategies with business objectives, managing infrastructure, and driving innovation through advanced technologies. The ideal candidate will possess strong leadership skills and a proven track record in IT management, including mergers and acquisitions, to ensure seamless integration and operational excellence.<br><br>Responsibilities:<br>• Oversee the daily operations of IT support, infrastructure management, and service delivery to ensure optimal system performance and user satisfaction.<br>• Lead the implementation of automation, IoT solutions, and AI-driven systems to enhance workflows and improve efficiency across various departments.<br>• Act as the primary point of contact between corporate leadership and business management teams to align IT initiatives with organizational goals.<br>• Assess and recommend emerging technologies, hardware, and software to enhance productivity, security, and scalability.<br>• Manage and maintain IT infrastructure, including networks, servers, telecommunications, and cloud services, ensuring high reliability and uptime.<br>• Conduct due diligence during mergers and acquisitions to evaluate risks, opportunities, and integration requirements.<br>• Develop detailed budgets, timelines, and deliverables to execute IT integration strategies post-acquisition.<br>• Implement IT integration plans to align systems, data, applications, and security with company standards.<br>• Coordinate the migration, installation, and maintenance of hardware, software, and network infrastructure for smooth transitions.<br>• Identify and execute opportunities for operational improvements and process enhancements post-acquisition.
