20 Results for Call Center Specialist Jobs in Minneapolis, MN

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Call Center Representative

Minneapolis, MN
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
Job SummaryWe are seeking a customer-focused and dependable High-Volume Call Center Representative to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul>
2026-11-02T14:33:42Z

French Bilingual Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
23.00 - 26.00 USD / Hourly
We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment. Key Responsibilities<ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul>
2026-10-23T14:33:44Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-11-06T22:33:42Z

Customer Service Specialist

Eagan, MN
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment. Responsibilities<ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul>
2026-11-05T16:23:43Z

Bilingual Customer Service Representative

St Paul, MN
remote
Temporary / Contract
22.00 - 30.00 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-27T13:18:45Z

Customer Service Representative

New Hope, MN
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support a busy service team in New Hope, Minnesota. This Long-term Contract position offers a hybrid schedule, with onsite collaboration during part of the week and remote work on designated days after training. The person in this role will serve as a key point of contact for customers, helping manage service requests, coordinate order details, and ensure timely communication across multiple support needs. Responsibilities:• Manage a high volume of incoming customer calls and direct inquiries to the appropriate team members when needed.• Create and update service requests in ServiceNow, ensuring work is categorized accurately by urgency and service type.• Process orders in internal systems and verify that order details are entered correctly.• Build, update, and maintain customer account information, including warranty records, in company databases.• Work with internal partners and customers to resolve shipment concerns, backorder questions, and billing-related issues.• Communicate with customers to arrange service timing and provide updates related to scheduled work.• Support the completion of work orders by assisting with closeout steps and billing coordination.• Contribute to additional administrative and customer support tasks as business needs evolve.
2026-10-29T14:08:45Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.00 - 22.00 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-30T20:58:47Z

Customer Service Representative

Burnsville, MN
onsite
Permanent / Full Time
41600.00 - 54080.00 USD / Yearly
This position will serve as the first point of contact for customers while supporting daily office operations. In this role, you will assist customers by phone, email, and in person, coordinate service and installation scheduling, manage customer records, and support lead management activities. The ideal candidate is detail-oriented, enjoys problem-solving, and thrives in a fast-paced environment where exceptional customer service is the top priority. Responsibilities:• Enter and maintain customer records with accuracy, ensuring account details and service information remain current in company systems.• Coordinate installation and service appointments, adjusting schedules as needed to support efficient technician routing and timely customer support.• Welcome visitors, assist with front desk activities, and provide in-person support for walk-in customer needs and counter sales.• Respond to customer questions by phone and in person, delivering clear information and resolving issues with professionalism and care.• Track and manage incoming sales and service opportunities, helping move leads through the process and connecting customers with the right solutions.• Build working knowledge of the company’s products and services to provide informed guidance and support to customers.• Support communication between customers and field technicians to help ensure service commitments are completed smoothly and on schedule.
2026-11-04T17:43:47Z

Part Time Customer Service Representative

Shakopee, MN
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
Position OverviewWe are seeking a friendly and service-focused Part-Time Customer Service Representative to provide exceptional support to customers and assist with day-to-day office operations. This role is ideal for someone who enjoys helping others, solving problems, and maintaining a positive customer experience in a professional environment. Key Responsibilities<ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer questions regarding products, services, account information, and general inquiries.</li><li>Resolve customer concerns while maintaining a professional and positive attitude.</li><li>Process requests, update records, and accurately enter information into company systems.</li><li>Maintain detailed documentation of customer interactions and follow-up activities.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Assist with administrative tasks including filing, data entry, and correspondence.</li><li>Support office operations and other customer service initiatives as needed.</li></ul>
2026-11-04T15:24:05Z

Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service. Responsibilities: • Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner. • Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle. • Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution. • Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach. • Maintain organized order records and update customer information within the company’s ERP and related systems. • Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories. • Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks. • Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
2026-11-03T18:13:44Z

Collections Specialist

St. Paul, MN
remote
Temporary / Contract
26.85 - 31.15 USD / Hourly
Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today! Your responsibilities in this role:- Handle inbound and outbound collections calls- Lead all billing and reporting activities according to deadlines- Handle all vendor inquiries- Maintain and update customer files to ensure data integrity- Call on all past due amounts and record all results in the system- Record all customer payments to the correct reports *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-10-22T14:04:26Z

French Bilingual Customer Service Representaitve

Edina, MN
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul>
2026-10-23T14:48:44Z

Customer Support Specialist

Blaine, MN
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment. Responsibilities:• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.• Provide administrative support to sales activities by updating account details and assisting with order-related requests.• Record customer feedback and recurring service concerns to help improve processes and overall service performance.
2026-11-05T19:23:44Z

Collections Representative

Minneapolis, MN
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a Collections Representative to support insurance follow-up activities for outstanding low-balance and denied claims in a remote, Long-term Contract role based in Minneapolis, Minnesota. This position works closely with an established revenue cycle team to improve claim resolution, secure appropriate reimbursement, and maintain accurate account records. The ideal candidate brings acute-care collections experience, strong payer knowledge, and the ability to balance quality standards with daily productivity goals. Responsibilities: • Review and pursue unpaid, low-dollar, and denied insurance claims with government and commercial payers to drive timely resolution and reimbursement. • Investigate account status by analyzing claim details, remittance information, payer correspondence, and supporting documentation to identify next steps. • Take action on denials, underpayments, and other claim issues by contacting payers, using online portals, and documenting outcomes thoroughly in the patient accounting system. • Maintain complete and accurate notes on account activity, follow-up efforts, and payment status to support compliance and continuity of work. • Meet defined productivity and quality targets while managing a consistent queue of accounts in a fast-paced collections environment. • Collaborate with team leadership and peers to address claim barriers, escalate complex cases when needed, and support overall departmental performance. • Apply knowledge of reimbursement guidelines, claim forms, and payer-specific requirements to strengthen collection outcomes and reduce repeat issues.
2026-11-04T21:08:47Z

Billing and Collections Specialist

Minneapolis, MN
remote
Temporary / Contract
28.00 - 31.00 USD / Hourly
We are seeking an experienced Billing & Collections Specialist. This role is ideal for a detail-oriented professional with a strong background in high-volume billing and collections within the nursing home or long-term care industry. The Billing & Collections Specialist will be responsible for managing billing processes, following up on outstanding balances, and ensuring timely and accurate reimbursement. The ideal candidate will have hands-on experience with Medical Assistance billing and strong working knowledge of PointClickCare. This person must be comfortable handling a high-capacity workload in a fast-paced environment.
2026-10-28T16:13:47Z

Lead Accounts Receivable Specialist

Blaine, MN
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for an experienced Lead Accounts Receivable Specialist to support receivables operations for a Long-term Contract opportunity based in Blaine, Minnesota. This role combines hands-on cash application work, commercial collections, and account research to help maintain accurate balances and steady payment activity. The position works closely with internal sales and distribution partners while delivering responsive service to customers and supporting month-end accounting needs. After initial training, the role follows a hybrid schedule with one in-office day each week. Responsibilities:• Lead weekly cash application activities, including posting incoming check and card payments and ensuring receipts are applied accurately and on time.• Investigate unapplied cash, short payments, and account variances, then resolve outstanding issues to keep customer ledgers current.• Manage a portfolio of overdue commercial accounts by conducting consistent follow-up and promoting timely collection of outstanding balances.• Collaborate with branch sales teams and distribution center contacts to address payment concerns, remove obstacles, and support positive customer relationships.• Perform detailed account research related to returns, deductions, and billing disputes so open items can be cleared efficiently.• Review customer balances and credit-held orders to help confirm account accuracy and support timely order release decisions.• Prepare receivables aging reports, customer statements, and clear account notes to provide visibility into payment status and collection activity.• Contribute to month-end close tasks and identify opportunities to improve accounts receivable workflows and overall process efficiency. *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-11-06T19:38:44Z

Collections Representative

Bloomington, MN
onsite
Temporary / Contract
18.00 - 22.00 USD / Hourly
Are you an experienced Collections Representative looking to take the next step in your career? We are seeking motivated, detail-oriented professionals to join a leading Fortune 500 healthcare organization in a fully remote role! This is an exciting opportunity to work with a nationally recognized healthcare company while gaining valuable experience in medical billing, insurance collections, and revenue cycle operations. What You'll Do:<ul><li>Manage and follow up on outstanding healthcare accounts receivable balances to ensure timely payment and resolution.</li><li>Contact insurance companies, payers, and other responsible parties to investigate unpaid or underpaid claims.</li><li>Research and resolve billing discrepancies, denied claims, and payment issues.</li><li>Review account histories, insurance information, and payment records to determine appropriate next steps.</li><li>Utilize billing systems, payer portals, and internal resources to track collection activity and document account updates.</li><li>Meet productivity, quality, and collection goals while maintaining accuracy and professionalism.</li><li>Collaborate with internal teams to resolve complex billing and reimbursement issues.</li></ul>
2026-10-23T14:33:44Z

Collections Specialist

Arden Hills, MN
onsite
Temporary / Contract
20.59 - 23.84 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for a long-term contract opportunity in Minnesota. This position focuses on managing past-due balances, strengthening customer communication, and helping maintain healthy cash flow across business accounts. The ideal candidate brings a strong understanding of collections practices, billing research, and account resolution, along with the ability to work accurately and effectively in a fast-paced environment. Responsibilities:• Manage a portfolio of receivable accounts by contacting customers regarding outstanding balances and encouraging prompt payment through clear communication.• Review aging reports regularly to prioritize overdue accounts, track collection progress, and take timely follow-up actions.• Investigate billing concerns, payment disputes, and account inconsistencies to support accurate resolution of open items.• Build productive relationships with customers while negotiating payment arrangements and addressing questions related to account status.• Coordinate with external collection partners on severely past-due accounts and monitor progress toward resolution.• Document all collection activity, customer interactions, promised payments, and account updates with a high level of accuracy.• Escalate critical or high-risk delinquent accounts to leadership when additional review or action is needed.• Assist with account reconciliation, payment application research, and other accounts receivable support tasks as assigned. *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-11-06T14:08:48Z

Receptionist

Minneapolis, MN
remote
Temporary / Contract
18.00 - 22.00 USD / Hourly
The Receptionist will serve as the first point of contact for visitors and callers, providing a warm and professional welcome to all. This role requires excellent communication and interpersonal skills, a high level of organization, and the ability to handle multiple tasks efficiently. The ideal candidate will be personable, detail-oriented, and capable of creating a positive first impression. <ul><li>Greet and assist visitors in a professional and welcoming manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Schedule appointments, meetings, and conference rooms.</li><li>Maintain office supplies and place orders as needed.</li><li>Perform data entry and maintain accurate records and files.</li><li>Assist with document preparation, filing, scanning, and photocopying.</li><li>Support administrative projects and other office duties as assigned.</li><li>Maintain a clean and organized reception area.</li><li>Provide exceptional customer service to internal and external stakeholders.</li></ul>
2026-10-30T19:28:43Z

Front Desk Coordinator

Bloomington, MN
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. This role is responsible for creating a positive experience at the front desk while supporting daily administrative and office operations. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced environment. Key Responsibilities<ul><li>Greet and assist visitors, clients, and vendors in a professional manner.</li><li>Answer and direct incoming phone calls and emails.</li><li>Manage front desk operations and maintain a welcoming reception area.</li><li>Coordinate conference room scheduling and office appointments.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, filing, and document management.</li><li>Support administrative projects and provide general office assistance as needed.</li><li>Order and maintain office supplies and inventory.</li><li>Communicate effectively with internal teams to ensure smooth office operations.</li></ul>
2026-11-03T21:04:20Z

20 results for Call Center Specialist in Minneapolis, MN