<p>Are you an excellent communicator with a passion for helping others? Our company is seeking a skilled Call Center / Customer Service Representative for a project-based opportunity. You'll play a key role in providing outstanding service, resolving customer inquiries, and supporting our team’s strategic priorities for a defined project period.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and chats with professionalism and empathy.</li><li>Resolve customer issues and support inquiries in a timely manner.</li><li>Accurately document interactions and update customer records.</li><li>Collaborate with team members to ensure consistent and high-quality service.</li><li>Meet established performance metrics and project deadlines.</li></ul>
We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota. This role focuses on dispatching and coordinating service calls while maintaining effective communication with technicians and customers. As a long-term contract position, it offers the opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming calls, including emergency requests, service inquiries, and follow-ups, ensuring prompt and attentive communication.<br>• Schedule and coordinate service calls efficiently to meet customer needs.<br>• Create and manage dispatch tickets for incoming service requests.<br>• Assign service technicians to specific calls and conduct debriefs after job completion.<br>• Update systems with technician availability and schedules to optimize workflow.<br>• Maintain and organize the dispatch board to ensure accurate scheduling.<br>• Analyze workload forecasts to assist in resource planning.<br>• Provide technicians with essential information and ongoing support during service calls.<br>• Monitor and update tickets to ensure accurate tracking and resolution.
We are looking for a dedicated Member Services Representative to join our team in St. Paul, Minnesota. This role requires strong communication and organizational skills to provide exceptional service to credit union members. As a long-term contract position, you will play an integral part in maintaining high-quality member experiences while supporting daily operations.<br><br>Responsibilities:<br>• Welcome members and visitors to the branch with a friendly and detail-oriented attitude.<br>• Deliver excellent customer service by addressing inquiries and providing accurate account information.<br>• Represent the credit union in a detail-oriented and approachable manner during all interactions.<br>• Meet or exceed monthly goals established by the credit union.<br>• Conduct research to resolve member issues, including processing transfers, wire transfers, and handling requests for checks or statements.<br>• Respond to inquiries via phone, ensuring prompt and efficient assistance.<br>• Maintain detailed and accurate records of member interactions and transactions.<br>• Collaborate with team members to ensure smooth operations and uphold service standards.<br>• Utilize computer systems proficiently to manage member accounts and perform related tasks.
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>Are you known for your empathy, professionalism, and knack for problem-solving? Join our team as a Customer Service Representative and help us deliver outstanding service to our clients and customers!</p><p>What You’ll Do:</p><ul><li>Provide prompt, friendly support via phone, email, and in-person interactions</li><li>Resolve customer inquiries, issues, and complaints efficiently</li><li>Document interactions, follow company policies, and maintain accurate records</li><li>Collaborate with teammates to create positive experiences</li><li>Uphold our company’s high ethical standards and commitment to innovation</li></ul><p><br></p><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p>Robert Half is looking for a Cash Application Specialist to work with the Accounts Receivable team. The ideal candidate will assist with daily cash application and all other related transactions applicable to the AR/cash receipt function. The primary responsibility is to insure receipts are accurately and timely to applied to customer accounts. This role will also be responsible for customer account reconciliations and assistance with customer inquiries and collections. This is a long-term contract position with a growing company in St. Paul.</p><p> </p><p>Essential Functions and Duties:</p><p>- Daily application of customer payments for a multi-entity operation</p><p>- Responsible for reconciling daily cash receipts to bank ledger</p><p>- Assists the A/R team in resolving all payment discrepancies and unapplied cash</p><p>- Responsible for reconciling A/R accounts to ensure outstanding balances are accurate and agree with customer records.</p><p>- Responsible for processing customer credit card transactions.</p><p>- Ability to work with all other departments in order to answer questions and resolve issues on a timely basis with both internal and external customers while ensuring exceptional customer service.</p><p>- Assists other accounting personnel as needed or requested</p><p>- Maintains documentation for the A/R function in regards to process changes and customer specific requirements.</p><p>- Assists with managing a shared email inbox with the A/R team.</p><p>- Completes special projects within timelines when requested or required.</p><p> </p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.<br><br>Responsibilities:<br>• Handle the collection process for outstanding accounts, ensuring timely resolution and payment.<br>• Verify and post received payments and adjustments accurately into the system.<br>• Investigate and analyze missing or incomplete information related to unpaid accounts.<br>• Communicate professionally with clients to address payment-related inquiries and resolve disputes.<br>• Utilize accounting software systems and CRM tools to track and manage account information.<br>• Process billing and claims administration tasks with precision and efficiency.<br>• Answer inbound calls to assist customers with account-related concerns.<br>• Ensure compliance with company policies and procedures in all collection activities.<br>• Generate reports on account statuses and provide insights to the management team.<br>• Collaborate with team members to improve collection strategies and processes.
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>Advance your career with our team as a Medical Collections Specialist for an organization in Minneapolis, MN. In this role, you will play a critical part in achieving account resolution and facilitating positive patient financial experiences within a leading healthcare organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients and insurance providers to secure payment on outstanding medical accounts</li><li>Review and manage aging reports, prioritizing collection activity on delinquent accounts</li><li>Research and resolve billing discrepancies, validating insurance eligibility and benefits</li><li>Negotiate payment arrangements with empathy and professionalism</li><li>Maintain accurate, confidential records of all collection efforts in company systems</li><li>Ensure adherence to federal, state, and organizational compliance standards</li></ul><p><br></p>
<p>Join our team in Minneapolis as a Collections Specialist! In this on-site position, you will play a critical role in managing and resolving outstanding accounts, helping to ensure our organization’s financial health while providing professional and empathetic customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact clients to collect outstanding payments via phone, email, and written correspondence</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Maintain accurate records of all collection activities in company systems</li><li>Review aging reports and prioritize collection efforts accordingly</li><li>Work closely with internal departments to resolve billing and payment issues</li><li>Adhere to company policies and compliance standards</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250.</p>
<p>Robert Half in Minneapolis is seeking an Accounts Payable Specialist! The Accounts Payable Specialist will be expected to handle high volume matching, batching and coding invoices. Other responsibilities include processing expense reports, updating and reconciling sub-ledger to the general ledger and processing checks.</p><p> </p><p>Major responsibilities</p><p> </p><p>- Complete full-cycle A/P</p><p> </p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p> </p><p>- Provide support to internal business partners</p><p> </p><p>- Provide administrative assistance to the AP/Finance Department</p><p> </p><p>- Execute additional tasks as needed</p><p> </p><p>- Assist with internal and external audits as needed</p><p> </p><p>- Open, organize, and distribute department mail daily</p><p> </p><p>- Maintain proper storage of invoices, checks, and other documents by organizing, logging, scanning, and filing them</p><p> </p><p>- Validate, record and send checks, including expediting special handling</p>
<p>We are seeking a diligent and detail-oriented Medical Collections Specialist to join our team on-site in St. Paul, MN. The ideal candidate will have experience in working with patient accounts, securing outstanding payments, and communicating effectively with both patients and insurance providers.</p><p>What You'll Do:</p><ul><li>Review and manage assigned patient accounts for collections</li><li>Contact patients and third-party payers regarding past due balances and establish payment arrangements</li><li>Resolve billing discrepancies and provide clarification to patients regarding account balances</li><li>Document all collection activities in billing software and maintain accurate records</li><li>Follow up on unpaid claims and appeals to resolve outstanding balances</li><li>Work closely with the billing team to ensure proper account resolution</li><li>Maintain compliance with HIPAA and company policies</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p><strong>Contract Accounts Payable Specialist – Eden Prairie, MN</strong></p><p>Our company is seeking a Contract Accounts Payable Specialist to work in Eden Prairie, MN. This contract position is ideal for a detail-oriented professional with a background in finance or accounting who is looking to make an immediate impact.</p><p><strong>Responsibilities:</strong></p><ul><li>Review, verify, and process invoices and expense reports for accuracy and compliance</li><li>Prepare and execute payment runs (checks, ACH, and wires) in accordance with company policies</li><li>Resolve invoice discrepancies and respond to vendor inquiries in a timely manner</li><li>Maintain organized and up-to-date accounts payable records</li><li>Assist with month-end closing, account reconciliations, and audit support</li><li>Collaborate with other departments to ensure smooth workflow</li></ul><p><br></p><p><br></p>
<p>We are looking for a meticulous Order Processing Specialist to manage customer orders and ensure accurate invoicing. This in-office position is located in Minnetonka, Minnesota, and requires strong organizational skills and attention to detail. The ideal candidate will play a key role in maintaining smooth operations by supporting various accounting and administrative functions.</p><p><br></p><p>Responsibilities:</p><p>• Enter customer orders into the system with precision and efficiency.</p><p>• Coordinate with sales representatives to confirm order details and verify shipping information.</p><p>• Review orders thoroughly to ensure accuracy before processing.</p><p>• Generate and issue invoices to customers promptly after shipments are completed.</p><p>• Communicate with the shipping department to ensure timely fulfillment of orders.</p><p>• Assist sales representatives in reconciling their personal inventory records.</p><p>• Prepare weekly inventory and sales reports for review.</p><p>• Audit expense reports to ensure compliance and accuracy.</p><p>• Provide backup support for shipping operations, accounts payable, and accounts receivable tasks.</p>
<p>We are looking for an experienced Billing Representative to join our team. In this role, you will play a vital part in ensuring accurate and timely billing processes, contributing to the financial stability of the organization. This is a long-term contract position offering the opportunity to collaborate with a diverse team while advancing your career in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit claims to various insurance payers, including Medicare, Medicaid, and commercial providers, ensuring accuracy and compliance.</p><p>• Investigate rejected claims, identify root causes, and implement corrective actions to resolve issues efficiently.</p><p>• Monitor and analyze claim rejection trends to improve processes and reduce recurrence across payers and service areas.</p><p>• Coordinate with internal teams and external entities to validate billing information and implement necessary coding updates.</p><p>• Maintain detailed records of claim investigations, resolutions, and follow-up activities to ensure transparency and accountability.</p><p>• Adhere to organizational compliance standards and industry regulations in all billing activities.</p><p>• Achieve or exceed daily production and quality metrics by managing worklists effectively.</p><p>• Participate in additional assigned tasks and responsibilities as needed to support departmental goals.</p>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join a team in Blaine, Minnesota. This long-term contract position is ideal for someone with a strong foundation in accounting principles and proficiency in technology, particularly Microsoft Excel. The role offers an excellent opportunity to grow your skills while contributing to the financial operations of the company.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounts receivable activities, including cash applications and collections for commercial accounts.</p><p>• Process billing functions and ensure timely and accurate invoicing.</p><p>• Reconcile cash activity and maintain accurate financial records.</p><p>• Perform data entry tasks to update and maintain accounts receivable information.</p><p>• Utilize Microsoft Excel to prepare reports and analyze financial data.</p><p>• Collaborate with other departments to resolve billing discrepancies and improve processes.</p><p>• Maintain organized documentation and records for audit purposes.</p><p>• Assist in monitoring account balances and following up on overdue payments.</p><p>• Provide exceptional customer service to clients regarding account inquiries.</p><p>• Ensure compliance with company policies and accounting standards.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p><strong>Contract Collections Specialist – Eden Prairie, MN</strong></p><p>We're seeking a skilled Contract Collections Specialist to work in Eden Prairie. MN for a contract opportunity. </p><p>Responsibilities: </p><ul><li>Contact clients via phone, email, and written correspondence to collect outstanding payments and resolve past due accounts</li><li>Research accounts and payment histories to determine reason for delinquency</li><li>Document all collection activities and interactions within the company’s systems</li><li>Work closely with internal departments to resolve billing discrepancies and support timely resolution</li><li>Recommend accounts for escalation or further action as needed</li></ul><p><br></p>
<p>Join a dynamic team as a Front Desk Specialist and be the first point of contact for clients and visitors! This entry-level opportunity is ideal for candidates with 0-1 year of professional experience seeking to launch a rewarding career in administrative and customer support.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors warmly, answer incoming calls, and manage front desk operations</li><li>Maintain visitor logs and assist with basic office tasks</li><li>Provide exceptional customer service to clients, staff, and guests</li><li>Coordinate meeting room bookings and support daily office needs</li><li>Manage incoming and outgoing mail and deliveries</li><li>Perform light administrative duties such as filing, scanning, and data entry</li></ul><p>Interested in starting your administrative career? Apply today or call 612-656-0250 to be considered. </p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
We are looking for a Senior Collections Specialist to join our team on a contract basis in Minneapolis, Minnesota. This role is focused exclusively on business-to-business collections, managing a significant portfolio of accounts and driving efforts to minimize aging while maximizing recovery of past-due amounts. The position offers an opportunity to work independently while contributing to the onboarding of a new team member and ensuring seamless operations during the transition.<br><br>Responsibilities:<br>• Manage a portfolio of 2,500–3,000 active accounts, focusing on reducing aging and collecting past-due accounts receivable.<br>• Analyze accounts receivable aging reports to identify priority accounts and implement effective collection strategies.<br>• Communicate directly with customers to resolve outstanding balances and maintain positive relationships.<br>• Collaborate with the team to ensure smooth onboarding and cross-training of a new team member.<br>• Utilize Dynamics AX (2012 version) to manage collections processes and track account activity.<br>• Employ Salesforce to address customer issues and document resolutions.<br>• Maintain accurate records and reports using basic Excel skills to support collection efforts.<br>• Ensure compliance with company policies and procedures throughout the collections process.<br>• Coordinate with other team members to streamline cash applications and portal management tasks.<br>• Develop strategies to optimize collections and achieve departmental goals.
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
