<p>We are looking for a dedicated Systems Administrator to provide comprehensive support for the Encompass Loan Origination System. You will be responsible for ensuring the system operates smoothly, addressing user needs, and maintaining data integrity. </p><p><br></p><p>Responsibilities:</p><p>• Offer first-line technical support to Encompass users, resolving system-related inquiries and issues.</p><p>• Manage user accounts, permissions, and roles within the Encompass platform.</p><p>• Maintain and update system templates, forms, and configuration settings to meet operational requirements.</p><p>• Coordinate and support testing processes for system updates, ensuring seamless implementation.</p><p>• Document system changes, updates, and procedures to support training and knowledge sharing.</p><p>• Work closely with teams to ensure compliance with system standards and operational efficiency.</p><p>• Monitor system performance and troubleshoot technical issues as they arise.</p><p>• Collaborate with IT and business teams to enhance system functionality and user experience.</p><p>• Assist in onboarding and training new users on Encompass system features.</p><p>• Provide ongoing recommendations for system improvements based on user feedback and industry trends.</p>
