We are looking for a skilled Systems Engineer to join our team in Glendale, Wisconsin. In this role, you will collaborate closely with clients to deliver tailored solutions that meet their unique needs. This position offers an excellent opportunity to work with diverse hardware and software systems while mentoring less experienced team members.<br><br>Responsibilities:<br>• Provide expert-level support and troubleshooting for hardware and software systems to ensure optimal client performance.<br>• Collaborate with clients to assess their system requirements and deliver customized solutions.<br>• Manage and maintain Active Directory, Microsoft Windows Server, and Azure Active Directory environments.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Administer and troubleshoot Microsoft Exchange environments to ensure seamless communication systems.<br>• Offer guidance and mentorship to less experienced technical staff to foster their growth.<br>• Document system configurations, issues, and resolutions to maintain accurate records.<br>• Develop and implement strategies for system optimization and efficiency.<br>• Stay updated on emerging technologies to recommend innovative solutions.<br>• Communicate effectively with clients to build strong, trust-based relationships.
We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Elm Grove, Wisconsin. In this role, you will provide technical support to end-users, ensuring efficient operation of systems and devices while addressing a variety of IT concerns. If you have a strong background in Microsoft technologies, excellent troubleshooting abilities, and a commitment to delivering detail-oriented service, we encourage you to apply.<br><br>Responsibilities:<br>• Log, monitor, and update support tickets to ensure timely resolution of issues.<br>• Provide technical assistance to end-users, addressing software and hardware concerns.<br>• Troubleshoot and resolve problems related to Microsoft 365, SharePoint, and other systems.<br>• Manage and provision user accounts within Microsoft Azure, Entra, and Exchange Online.<br>• Configure and oversee devices and applications using Microsoft Intune.<br>• Maintain system efficiency and handle escalated issues with attention to detail.<br>• Collaborate with team members to prioritize and address multiple tickets simultaneously.<br>• Document processes and solutions to enhance support operations.<br>• Ensure consistent communication with users, delivering high-quality service and updates.
We are looking for a dedicated Network Security Administrator to join our team in Grafton, Wisconsin. In this long-term contract role, you will play a crucial part in maintaining and enhancing network security for our organization and clients. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and the ability to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Provide support for threat management services, addressing security concerns efficiently and effectively.<br>• Troubleshoot escalated security-related issues and manage ticket requests with precision.<br>• Participate in identifying and remediating vulnerabilities, ensuring ongoing network security maintenance.<br>• Assist in implementing security products and supporting project tasks to advance organizational goals.<br>• Uphold the confidentiality and integrity of client data at all times.<br>• Collaborate with teams to enhance security protocols and improve system resilience.<br>• Contribute to detail-oriented development initiatives, staying updated on industry trends and practices.<br>• Ensure accurate documentation and communication of security processes and incident responses.
We are looking for a skilled Network Security Administrator to join our team on a long-term contract basis in Grafton, Wisconsin. In this role, you will play a critical part in ensuring the security and integrity of network systems while actively participating in troubleshooting, remediation, and implementation processes. This position provides an excellent opportunity to apply your expertise in cybersecurity and contribute to maintaining secure environments for clients.<br><br>Responsibilities:<br>• Deliver initial-level support for Threat Management services, addressing client needs effectively.<br>• Analyze and resolve escalated ticket requests, ensuring prompt and thorough troubleshooting.<br>• Contribute to vulnerability remediation efforts and perform regular system maintenance tasks.<br>• Assist with project-based activities, including the implementation of security products and solutions.<br>• Protect and handle client data with the utmost confidentiality and professionalism.<br>• Participate in training and development programs to enhance cybersecurity knowledge and skills.<br>• Maintain accurate documentation of security processes, incidents, and resolutions.<br>• Collaborate with cross-functional teams to support enterprise-wide security initiatives.<br>• Monitor and manage Security Information and Event Management (SIEM) systems to identify and mitigate risks.
We are looking for an experienced Systems Administrator to join our team in Waukesha, Wisconsin. In this role, you will manage and maintain critical IT systems, ensuring optimal performance and reliability. The ideal candidate will have a strong background in systems administration and a proven ability to troubleshoot and resolve technical issues efficiently.<br><br>Responsibilities:<br>• Administer and manage Active Directory environments to ensure seamless user access and security.<br>• Oversee the configuration, maintenance, and optimization of Windows Server systems.<br>• Provide support for Windows 10, including troubleshooting and resolving desktop-related issues.<br>• Implement and maintain Dell Technologies hardware solutions to meet organizational needs.<br>• Manage Citrix technologies to ensure a smooth and secure virtual application environment.<br>• Monitor system performance and proactively address potential issues to minimize downtime.<br>• Develop and maintain documentation for system configurations and processes.<br>• Collaborate with other IT team members to implement system upgrades and improvements.<br>• Ensure compliance with organizational policies and security standards.<br>• Assist in disaster recovery planning and execution to safeguard critical data and systems.
