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7 results for Noc Technician in Milwaukee, WI

Network Engineer

Menomonee Falls, WI
onsite
Temporary / Contract
52.25 - 60.50 USD / Hourly
We are looking for an experienced Network Engineer to join our team on a contract basis in Menomonee Falls, Wisconsin. In this role, you will play a key part in designing, implementing, and maintaining cutting-edge network solutions to ensure optimal performance and reliability. This position offers an opportunity to work with advanced networking technologies and contribute to the seamless operation of critical infrastructure. Responsibilities: • Evaluate the current network architecture and identify areas for improvement. • Design and deploy robust failover solutions to enhance system reliability. • Reconfigure IP addressing schemes to optimize network performance. • Implement routing protocols to support efficient data center operations. • Configure and manage Cisco devices, ensuring high availability and performance. • Monitor and maintain virtual switch uptime to guarantee seamless connectivity. • Document network changes and provide detailed knowledge transfer to the team. • Collaborate with stakeholders to ensure network solutions align with business needs. • Conduct regular assessments of network health and apply necessary updates. • Support multi-tenant environments and ensure compliance with industry standards.
2026-05-01T21:48:39Z

Tier 2 Help Desk/Desktop Support Analyst

Cary, IL
onsite
Temporary to Hire
33.25 - 38.50 USD / Hourly
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
2026-05-11T10:28:45Z

IT Manager/Director

Milwaukee, WI
onsite
Temporary to Hire
63.65 - 73.70 USD / Hourly
We are seeking a dynamic and experienced IT Manager to oversee both our help desk and IT operations teams. This role is critical in ensuring the smooth running of day-to-day IT functions and delivering exceptional support to our organization. The IT Manager will assist the Vice President of IT in implementing and enhancing IT policies and procedures, identify opportunities for improvements, and recommend technological solutions that align with our strategic goals. Team Management: Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and operational performance. Implement and monitor performance metrics for both teams to ensure high levels of customer satisfaction and operational efficiency. Policy and Procedure Development: Assist the VP of IT in developing and implementing IT policies and procedures that align with the company’s objectives. Ensure compliance with industry standards, legal regulations, and company policies. IT Operations: Manage daily IT operations to ensure system integrity, security, and availability. Oversee network infrastructure, server maintenance, and other core IT services. Lead efforts to improve operational processes and optimize IT resources. Help Desk Management: Ensure timely and effective resolution of IT issues and requests. Foster a customer-focused culture within the help desk team to enhance user experience. Strategic Planning and Implementation: Identify opportunities for IT enhancements and optimization. Make recommendations for technology investments that drive business success and improve operational efficiency. Collaborate with stakeholders to prioritize and implement IT projects that support business growth. Vendor and Asset Management: Manage relationships with IT vendors to ensure cost-effective purchasing and maintenance of IT equipment and software. Oversee the management and tracking of IT assets, ensuring accuracy and accountability. Team Leadership and Development: Provide leadership, mentoring, and development opportunities for the IT operations and help desk teams. Foster a collaborative and innovative team culture to ensure continuous improvement and growth. Budget Management: Assist in the preparation and management of the IT budget, ensuring cost-effectiveness and alignment with strategic goals. Analyze and forecast IT costs, providing insights and recommendations to the Vice President of IT. Education and Experience: • Bachelor’s Degree from an accredited college or university in Computer Science, Information Technology or a related field. • ITIL (Information Technology Infrastructure Library) certification preferred. • Five years of relevant IT support work experience • Three years managing direct reports Required Skills/Abilities: • Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint). • Knowledge of various operating systems, security access, operations security, and database services. • Knowledge and understanding of enterprise, network, systems/endpoint, application and data protection issues and security risks. • Well-developed leadership skills in a matrix organization structure. • Ability to work effectively within a culturally diverse environment. • Ability to understand and lead technical resources.
2026-04-14T16:15:23Z

Systems Administrator

Germantown, WI
onsite
Permanent / Full Time
55000.00 - 75000.00 USD / Yearly
We are looking for a Systems Administrator to support daily IT operations and deliver dependable technical solutions for users in Germantown, Wisconsin. This role combines hands-on troubleshooting, system configuration, product support, and project participation, making it ideal for someone who is comfortable balancing operational support with technical ownership. The successful candidate will help maintain reliable infrastructure, resolve escalated issues, and contribute to a smooth technology experience across the organization. This opportunity offers a hybrid schedule; candidate's must be local to the Greater Milwaukee area. Responsibilities:• Resolve escalated support incidents by investigating technical problems, identifying root causes, and delivering timely solutions that meet service expectations.• Handle advanced service requests that require strong judgment, technical knowledge, and tailored support across systems and devices.• Build, configure, and prepare equipment such as desktop workstations, network hardware, cameras, entry-level servers, and printers for deployment.• Coordinate incoming and outgoing hardware shipments while keeping inventory records accurate and up to date.• Track technology assets, perform routine inventory checks, and help ensure the availability of equipment and replacement parts.• Provide both remote and onsite technical assistance, responding professionally to service needs and restoring functionality as quickly as possible.• Support employee onboarding and offboarding by setting up accounts, devices, and access while ensuring secure transitions for departing staff.• Serve as the primary technical owner for assigned products, maintaining documentation, overseeing updates, and managing ongoing performance and issue resolution.• Contribute to both customized and repeatable project work by completing assigned deliverables and supporting implementation activities.• Participate in an on-call rotation to address urgent after-hours issues and help maintain system stability and business continuity.
2026-04-28T19:38:38Z

Help Desk/Desktop Support Analyst

Deerfield, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in a manufacturing environment. This Long-term Contract opportunity is ideal for a dependable IT specialist who enjoys resolving end-user issues, maintaining a strong service mindset, and working across a broad range of desktop support needs. The role offers hands-on involvement with daily support operations while also contributing to device deployment and upgrade activities. Responsibilities: • Deliver in-person technical assistance to a local user population, addressing hardware, software, and access-related issues in a timely manner. • Manage incoming service requests such as credential resets, application setup, connectivity troubleshooting, and support for collaboration platforms and business systems. • Support workstation preparation and deployment efforts by imaging devices, installing updates, and resolving technical problems tied to operating system rollouts. • Maintain clear, thorough communication with employees to ensure issues are understood, documented, and resolved with a high level of customer care. • Troubleshoot Windows-based desktop environments and common productivity tools to minimize user downtime and improve day-to-day system performance. • Work independently to diagnose and resolve a variety of Tier II support issues while escalating more complex problems when necessary. • Perform occasional onsite technical tasks in operational areas while following required safety practices and wearing designated protective equipment.
2026-04-28T15:08:42Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary to Hire
24.70 - 28.60 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a healthcare organization in Milwaukee, Wisconsin in a Contract to Permanent role. This position is ideal for a service-focused IT specialist who enjoys solving technical issues, supporting end users, and helping maintain a reliable desktop environment. The analyst will play a key role in delivering responsive support, improving service processes, and contributing to a collaborative help desk team while ensuring compliance with patient privacy standards. Responsibilities: • Respond to incoming support tickets and help desk calls, troubleshoot user issues, and escalate more complex problems when needed to minimize operational disruption. • Diagnose hardware, software, and access-related concerns for employees and work toward strong first-contact resolution whenever possible. • Perform account support tasks such as password resets, user provisioning and deactivation, and assignment of users and devices to the correct Active Directory groups. • Install, configure, and maintain desktop applications, printers, and related settings while assisting with routine hardware and software updates. • Monitor systems for viruses, spyware, and unauthorized applications, and take appropriate action to remove threats and protect the environment. • Create and maintain clear knowledge base documentation to improve support consistency and help users and team members resolve common issues more efficiently. • Provide guidance and coaching to other help desk staff by sharing technical knowledge and service best practices. • Recommend and support process improvements that increase efficiency, scalability, and service quality across day-to-day support operations. • Adapt to shifting priorities, assist across locations or teams as needed, and contribute to broader organizational goals under leadership direction. • Follow all applicable legal, security, and compliance requirements, including standards related to patient confidentiality and data privacy.
2026-05-01T21:48:39Z

Server Administrator

Menomonee Falls, WI
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Menomonee Falls, Wisconsin. In this role, you will be responsible for ensuring the smooth operation of virtualized environments, maintaining server infrastructure, and implementing secure backup solutions. This position offers a flexible work schedule of 16–24 hours per week, making it ideal for professionals seeking a part-time yet impactful opportunity. Responsibilities: • Manage and support virtualized environments, including Hyper-V and VMware, to ensure optimal performance. • Administer Dell and HP servers, ensuring their reliability and efficient operation. • Implement and maintain secure backup solutions to protect critical data. • Monitor and troubleshoot server and network issues to minimize downtime. • Configure and maintain Active Directory to manage user access and system policies. • Support Microsoft Windows Server and Windows 10 environments to ensure seamless functionality. • Collaborate with team members to optimize Citrix technologies for user access and application delivery. • Document system configurations, updates, and procedures to ensure transparency and continuity. • Regularly evaluate system performance and recommend improvements to enhance efficiency. • Provide technical expertise and assistance to resolve escalated issues.
2026-05-01T21:48:39Z