Add your latest resume to match with open positions.

4 results for It Systems Analyst in Milwaukee, WI

Help Desk Analyst II

Milwaukee, WI
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a Help Desk Analyst II to provide dependable technical support for employees across desktop, laptop, Mac, and mobile environments in Milwaukee, Wisconsin. This contract opportunity with permanent potential is ideal for someone who enjoys solving end-user issues, improving day-to-day technology experiences, and working across a broad range of endpoint and collaboration tools. The person in this role will deliver hands-on and remote assistance, support device lifecycle activities, and help maintain secure, productive office technology operations.This is a hybrid role with required Responsibilities:• Deliver technical support for Windows PCs, Macs, laptops, and mobile devices by resolving hardware, software, operating system, account, and configuration issues.• Prepare and maintain standardized device builds for Windows and macOS systems, including image creation, configuration updates, and deployment support.• Administer and support Microsoft 365 services by assisting with user setup, license management, Intune administration, and collaboration platforms such as Teams and Zoom.• Assist with endpoint security efforts by supporting antivirus tools, patch compliance, device protection measures, and enforcement of established security settings.• Configure and manage mobile devices using Intune or similar management platforms, including provisioning, policy application, compliance monitoring, and asset tracking.• Troubleshoot and maintain workplace technology such as printers, copiers, and video conferencing equipment to minimize interruptions for end users.• Respond to incidents and service requests through both onsite and remote support, record all work in the ticketing system, escalate complex issues appropriately, and keep users informed throughout resolution.• Support backup and recovery activities for endpoint devices while following established data retention and protection standards.• Contribute to hardware and software purchasing activities by helping identify technology needs and supporting procurement requests.
2026-06-17T00:00:00Z

Help Desk Analyst I

Milwaukee, WI
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk Analyst I to join our team in Milwaukee, Wisconsin in a Contract to permanent role. This position supports employees through a combination of deskside assistance, walk-up support, and ticket-based service, helping resolve technical issues efficiently and effectively. The ideal candidate brings a strong customer service mindset, solid troubleshooting ability, and a structured approach to managing support requests from intake through completion. Responsibilities: • Oversee support requests throughout the full ticket lifecycle, ensuring issues are properly documented, addressed, and closed in a timely manner. • Provide hands-on technical assistance for hardware, software, and Windows-related problems in both deskside and service desk environments. • Monitor and prioritize the service desk workload, balancing queued incidents with in-person employee support needs. • Deliver walk-up technical support through a service bar model, offering prompt and attentive assistance for day-to-day IT issues. • Prepare, image, and deploy laptops using tools such as Autopilot and Intune to support device readiness and user productivity. • Manage user account administration tasks in Active Directory and Azure Active Directory, including onboarding, access updates, and offboarding activities. • Create and maintain clear support documentation and knowledge articles within ServiceNow to improve team efficiency and user self-service. • Provide high-touch technical support to employees across the organization, including executive leadership, with strong attention to service quality and discretion.
2026-06-22T00:00:00Z

AI Data Analyst

Hartland, WI
onsite
Permanent / Full Time
110000 - 140000 USD / Yearly
We are looking for an AI Data Analyst to join our team in Greater Milwaukee. In this role, you will turn business challenges into practical data, automation, and AI solutions that improve daily operations and support stronger decision-making. You will work closely with internal stakeholders to evaluate processes, uncover meaningful insights, and deliver scalable tools that align technology with organizational goals. This role requires the candidate to be onsite, with a hybrid schedule. Responsibilities:• Create and launch AI-enabled processes, tools, and agents that streamline operational activities and improve team productivity.• Develop and support connections between internal applications and third-party platforms using APIs, data flows, and related integration methods.• Evaluate business and operational data to surface patterns, identify gaps, and recommend opportunities for process improvement.• Produce dashboards, reporting assets, and analytical tools that help teams monitor performance and make informed decisions.• Partner with stakeholders across the organization to gather requirements, define success measures, and convert business needs into technical solutions.• Test, refine, and deploy solutions in real-world environments, making ongoing enhancements based on user feedback and results.• Investigate and resolve issues involving systems, workflows, and integrations to maintain reliable performance.• Promote sound practices for data quality, governance, security, and long-term scalability across tools and workflows.• Build a strong understanding of company operations, systems, and industry-specific processes to ensure solutions are accurate and relevant.
2026-06-01T00:00:00Z

Sr. Business Analyst

Milwaukee, WI
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for an experienced Business Analyst to support technology initiatives that improve operations and strengthen collaboration across the organization in Milwaukee, Wisconsin. This role partners closely with business and IT stakeholders to clarify needs, shape practical solutions, and guide projects from discovery through implementation. The ideal candidate brings strong analytical judgment, excellent communication skills, and the ability to translate complex processes into clear documentation and actionable recommendations. This role requires candidates to be local to the Milwaukee area due to Hybrid onsite expectations. No visa sponsorship is available at this time. Responsibilities:• Partner with business leaders, faculty-facing teams, and technical staff to uncover operational needs and convert them into clearly defined functional requirements.• Lead discovery sessions, interviews, and workshops to evaluate current workflows, identify gaps, and recommend improved future-state processes.• Produce and maintain thorough documentation such as business requirements, process maps, use cases, decision records, and workflow diagrams.• Interpret stakeholder needs for technical teams by creating functional specifications that support project objectives and organizational priorities.• Work with project managers and delivery teams to assess feasibility, define scope, sequence priorities, and support successful project execution.• Plan and support quality assurance and user acceptance activities to confirm that new or updated solutions perform as expected and satisfy business requirements.• Contribute to software implementations and enhancement efforts by coordinating testing feedback, tracking issues, and helping drive effective rollout activities.• Build strong cross-functional relationships and provide informed input to leadership on application priorities, process improvements, and longer-term technology planning.
2026-06-08T00:00:00Z