<p>We are looking for an AI Data Analyst to join our team in Greater Milwaukee. In this role, you will turn business challenges into practical data, automation, and AI solutions that improve daily operations and support stronger decision-making. You will work closely with internal stakeholders to evaluate processes, uncover meaningful insights, and deliver scalable tools that align technology with organizational goals. <strong>This role requires the candidate to be onsite, with a hybrid schedule.</strong></p><p><br></p><p>Responsibilities:</p><p>• Create and launch AI-enabled processes, tools, and agents that streamline operational activities and improve team productivity.</p><p>• Develop and support connections between internal applications and third-party platforms using APIs, data flows, and related integration methods.</p><p>• Evaluate business and operational data to surface patterns, identify gaps, and recommend opportunities for process improvement.</p><p>• Produce dashboards, reporting assets, and analytical tools that help teams monitor performance and make informed decisions.</p><p>• Partner with stakeholders across the organization to gather requirements, define success measures, and convert business needs into technical solutions.</p><p>• Test, refine, and deploy solutions in real-world environments, making ongoing enhancements based on user feedback and results.</p><p>• Investigate and resolve issues involving systems, workflows, and integrations to maintain reliable performance.</p><p>• Promote sound practices for data quality, governance, security, and long-term scalability across tools and workflows.</p><p>• Build a strong understanding of company operations, systems, and industry-specific processes to ensure solutions are accurate and relevant.</p>
We are looking for a senior-level data and customer insights specialist to lead experience analytics initiatives for a Long-term Contract position based in Wisconsin. In this role, you will connect customer signals across key journeys, transform findings into practical recommendations, and help improve operational and customer outcomes. The ideal candidate is self-directed, comfortable working through ambiguity, and able to contribute quickly in a fast-moving environment.<br><br>Responsibilities:<br>• Build and expand customer listening programs using Qualtrics and comparable platforms to capture feedback and behavioral signals across important journey stages.<br>• Design and manage transactional surveys, digital intercepts, and session-based insight tagging to strengthen visibility into customer interactions.<br>• Evaluate journey coverage to identify missing feedback mechanisms, prioritize gaps, and drive efforts to improve measurement across touchpoints.<br>• Convert analytical findings into clear action plans with defined ownership, timelines, and measurable business impact.<br>• Prepare recurring CX performance updates that highlight trend movement, explain metric shifts, and summarize progress against key actions.<br>• Maintain organized execution tracking so initiatives, priorities, owners, and outcomes are documented and reviewed consistently.<br>• Create insight communications such as deep-dive analyses and internal newsletters that explain customer friction points, contributing factors, and recommended next steps.<br>• Collaborate closely with product, operations, technology, and CX stakeholders to validate findings, remove blockers, and support execution of improvements.<br>• Work independently to frame loosely defined problems, establish analysis approaches, and move initiatives forward with minimal oversight.
We are looking for a senior-level data analyst to lead customer experience insight efforts and turn complex signals into clear business actions. This Long-term Contract position supports teams in Mequon, Wisconsin, and requires someone who can work independently, quickly establish direction, and influence outcomes across key customer journeys. The ideal candidate combines strong analytical judgment with hands-on experience in customer feedback programs, operational reporting, and cross-functional collaboration to improve performance at scale.<br><br>Responsibilities:<br>• Produce recurring customer experience reports that highlight performance patterns, explain notable shifts, and connect findings to business impact.<br>• Maintain organized execution tracking for initiatives, ensuring priorities, owners, next steps, and results are clearly documented and reviewed regularly.<br>• Create insight communications such as briefs, summaries, and deep-dive analyses that clarify customer friction points, emerging trends, and recommended actions.<br>• Work closely with product, operations, technology, and customer experience partners to confirm findings, remove barriers, and drive progress on improvement efforts.<br>• Investigate customer journey issues by identifying root causes and translating data into practical recommendations for operational and experience enhancements.<br>• Manage customer feedback measurement activities using platforms such as Qualtrics, including survey setup, digital intercept support, and behavioral insight collection.<br>• Connect voice-of-customer inputs with operational and journey data to evaluate how customer signals influence service outcomes and business results.<br>• Tackle ambiguous analytical problems with minimal oversight, establishing structure, priorities, and next steps to keep initiatives moving forward.
We are looking for a detail-focused Collections Specialist to join our team in Hartland, Wisconsin on a Contract basis. In this role, you will help stabilize receivables activity by pursuing overdue payments, reviewing account accuracy, and supporting administrative follow-through across billing records. This opportunity is well suited for someone who can work independently, stay organized in a fast-moving setting, and bring strong accounts receivable expertise to a short-term assignment.<br><br>Responsibilities:<br>• Monitor customer balances and take timely action to collect outstanding invoices through consistent outreach and follow-up.<br>• Compare and reconcile receivable records across multiple platforms to confirm accuracy and resolve open account issues.<br>• Review historical billing and payment information, correcting incomplete or inconsistent records to improve data integrity.<br>• Use Excel to extract, organize, and analyze accounts receivable information for tracking, reporting, and status updates.<br>• Work with internal partners to investigate billing questions, obtain missing support, and clear payment obstacles.<br>• Assist with refining collection workflows and reporting practices to improve efficiency and visibility.<br>• Maintain accurate notes and documentation on collection activity, account status, and resolution progress.
We are looking for a Collections Specialist to join a business operations team in Lindenhurst, Illinois in a contract role with the potential to become permanent. This position is ideal for someone who can step in quickly, manage outstanding balances, and communicate professionally with families and residential accounts. The role supports daily collection activity while helping maintain accurate financial and census-related information within clinical and billing systems.<br><br>Responsibilities:<br>• Contact account holders regarding past-due balances and guide conversations toward timely resolution.<br>• Review outstanding accounts, assess payment status, and help establish practical payment arrangements when appropriate.<br>• Support collection efforts tied to both billing and credit-related account activity across commercial and consumer balances.<br>• Enter and verify census updates, including admissions and discharges, to keep internal records current and reliable.<br>• Confirm financial resources and related account details to ensure collection activity is based on accurate information.<br>• Work closely with the office manager and administrative support staff to keep collection workflows organized and moving forward.<br>• Assist with billing follow-up and help address backlog created by delayed collection activity.<br>• Maintain clear documentation of account outreach, payment discussions, and next steps within the appropriate systems.
We are looking for a Help Desk Analyst I to join our team in Milwaukee, Wisconsin in a Contract to permanent role. This position supports employees through a combination of deskside assistance, walk-up support, and ticket-based service, helping resolve technical issues efficiently and effectively. The ideal candidate brings a strong customer service mindset, solid troubleshooting ability, and a structured approach to managing support requests from intake through completion.<br><br>Responsibilities:<br>• Oversee support requests throughout the full ticket lifecycle, ensuring issues are properly documented, addressed, and closed in a timely manner.<br>• Provide hands-on technical assistance for hardware, software, and Windows-related problems in both deskside and service desk environments.<br>• Monitor and prioritize the service desk workload, balancing queued incidents with in-person employee support needs.<br>• Deliver walk-up technical support through a service bar model, offering prompt and attentive assistance for day-to-day IT issues.<br>• Prepare, image, and deploy laptops using tools such as Autopilot and Intune to support device readiness and user productivity.<br>• Manage user account administration tasks in Active Directory and Azure Active Directory, including onboarding, access updates, and offboarding activities.<br>• Create and maintain clear support documentation and knowledge articles within ServiceNow to improve team efficiency and user self-service.<br>• Provide high-touch technical support to employees across the organization, including executive leadership, with strong attention to service quality and discretion.
We are looking for a detail-oriented Financial Analyst II to support accounting operations for a Long-term Contract position based in Milwaukee, Wisconsin. In this role, you will help maintain accurate financial records by reviewing account activity, investigating discrepancies, and supporting month-end and recurring ledger processes. This opportunity is well suited for someone who is comfortable working with accounting data, applying GAAP concepts, and managing priorities in a deadline-driven environment.<br><br>Responsibilities:<br>• Review and reconcile balance sheet accounts to confirm transactions are properly recorded and balances are accurate under company policy and accounting standards.<br>• Analyze general ledger and supporting subledger activity against source records, identify inconsistencies, and take action to resolve discrepancies.<br>• Carry out recurring ledger-related processes, including scheduled entries and updates tied to billing, fixed assets, investments, cost activity, and other accounting subsystems.<br>• Investigate accounting exceptions by researching financial records, journal activity, vendor information, expense items, and related documentation.<br>• Organize daily and periodic workload based on business needs, adjusting priorities as necessary to complete assignments efficiently and on time.<br>• Prepare spreadsheet-based analysis to explain account movements, validate financial data, and highlight unusual balance or variance trends.<br>• Support accurate financial reporting by ensuring transactional activity aligns with internal controls, compliance expectations, and established accounting practices.