We are looking for a skilled and detail-oriented Client Services Specialist to join our team in Hartland, Wisconsin. In this Contract to permanent position, you will play a pivotal role in coordinating printing projects, ensuring seamless communication between internal teams and external vendors. This is an excellent opportunity for individuals who excel in customer service and organizational tasks within the printing or publishing industry.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather printing requirements and communicate them effectively to external vendors.<br>• Manage schedules, oversee bidding processes, and track statements of work to ensure project execution aligns with deadlines.<br>• Develop clear and precise job layouts and purchase orders to facilitate smooth production workflows.<br>• Oversee internal approval processes, ensuring timely completion and adherence to guidelines.<br>• Maintain consistent communication across departments and vendors to follow up on production progress and ensure all deliverables meet high-quality standards.<br>• Organize and document production operation statuses to enhance transparency and accessibility.<br>• Acquire proficiency in internal software systems and demonstrate knowledge of promotional or print product workflows.<br>• Monitor and review multiple reports to track project and production timelines, ensuring adherence to deadlines.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
<p>We are seeking an experienced and detail-oriented Full-Cycle Accounts Receivable (AR) Specialist to join our client's dynamic and growing accounting team. The ideal candidate will have demonstrated expertise in the entire AR process, including billing, collections, account reconciliation, reporting and collections. This position plays a crucial role in ensuring timely payments, maintaining customer relationships, and supporting overall financial performance within an industry heavily reliant on project-based accounting structures.</p><p><br></p><p>This a permanent placement opportunity offering paid time off, health insurance and competitive 401k match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and issue accurate invoices in line with contract terms and client agreements, ensuring compliance with industry and company standards.</li><li>Maintain detailed records of customer accounts and payments, ensuring up-to-date status and identifying potential issues early.</li><li>Proactively manage collections by contacting clients, researching past-due invoices, and negotiating payment plans where necessary to resolve outstanding balances.</li><li>Perform monthly reconciliations of accounts receivable ledgers against financial records to ensure accuracy and completeness.</li><li>Prepare detailed AR aging reports, cash flow forecasts, and other financial reports related to receivables for management review.</li><li>Build strong relationships with customers and internal teams to address billing or payment-related questions and ensure smooth communication on financial matters.</li><li>Ensure adherence to company policies, industry regulations, and GAAP standards in AR processing.</li><li>Identify opportunities to streamline AR processes and implement best practices to increase efficiency and accuracy.</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing overdue accounts, maintaining positive customer relationships, and ensuring efficient cash application processes. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in accounts receivable and collections.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue payments and negotiate payment arrangements.</p><p>• Respond to inbound calls and provide excellent customer service related to billing inquiries.</p><p>• Maintain accurate records of collections activities and update client accounts accordingly.</p><p>• Support the cash application process by ensuring timely and accurate allocation of payments.</p><p>• Collaborate with internal teams to resolve discrepancies and improve collections efficiency.</p><p>• Generate and review reports to monitor account statuses and identify areas for improvement.</p><p>• Ensure compliance with company policies and procedures during the collections process.</p><p>• Assist in implementing strategies to reduce outstanding balances and improve cash flow.</p><p>• Communicate effectively with customers to address concerns and ensure satisfaction.</p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
We are looking for an experienced Receptionist to join our team on a contract basis in Milwaukee, Wisconsin. This role requires someone who is detail oriented, can offer exceptional administrative support, streamline day-to-day operations, and ensure a welcoming environment for visitors and staff alike. The ideal candidate will possess strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and direct visitors to the appropriate personnel or location.<br>• Manage incoming and outgoing packages through courier services.<br>• Maintain accurate visitor logs and call records while ensuring security passes and badges are issued appropriately.<br>• Coordinate the scheduling and equipment needs for the boardroom.<br>• Perform a variety of administrative tasks, including typing, filing, photocopying, binding documents, and preparing mailers.
We are looking for a detail-oriented Accounts Receivables Specialist to join our team in Mettawa, IL. In this long-term contract position, you will play a crucial role in managing collections, financial transactions, ensuring accuracy in billing, and facilitating timely collections. This opportunity is ideal for someone with strong organizational skills and a solid understanding of collections and accounts receivable processes. <br> Responsibilities: • Commercial collections to ensure timely payments and address any discrepancies. • Apply cash payments accurately to customer accounts and reconcile any variances. • Monitor and follow up on outstanding invoices to maintain healthy cash flow. • Collaborate with internal teams to streamline billing functions and resolve issues. • Utilize Microsoft Excel to create formulas and analyze financial data effectively. • Prepare and maintain detailed financial reports for management review. • Ensure compliance with company policies and regulations in all accounts receivable activities. • Provide exceptional customer service to clients regarding billing inquiries and payment processing.
<p>Robert Half is partnering with a West Allis area client in the recruiting for a Payroll Specialist to oversee the full-cycle weekly payroll processing for their multi-location business operations. The Payroll Administrator will play a vital role in ensuring timely and accurate payroll processing while maintaining compliance with federal, state, and local regulations. The ideal candidate will demonstrate strong organizational skills, and possess a commitment to maintaining confidentiality and accuracy in all payroll functions.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and holidays and 401k match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process weekly payroll for multiple legal entities, ensuring accurate earnings, deductions, and tax withholdings.</li><li>Maintain and update all aspects of employee payroll information from new Hire to termination</li><li>Prepare, input, and validate payroll data, including hours worked, overtime, paid time off, bonuses, and other employee compensation details.</li><li>Ensure payroll practices comply with federal, state, and local labor laws, tax regulations, and company policies. Stay up to date with regulatory changes that impact payroll.</li><li>Prepare financial reports, summaries, and statements related to payroll.</li><li>Assist with monthly, quarterly, or year-end calculations of bonuses and other salary-based compensation.</li><li>Maintain accurate employee payroll records, tax documents, and wage summaries for all legal entities within the organization, ensuring compliance with data retention policies.</li><li>Partner with third-party vendors, such as benefits providers and government agencies, to address payroll-related matters. Arrange federal, state, and local tax filings and payments as required.</li><li>Additional duties includes workers compensation, unemployment and Osha</li></ul>
