Add your latest resume to match with open positions.

18 results for Customer Experience Specialist in Milwaukee, WI

Customer Service Representative

Beaver Dam, WI
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Beaver Dam, Wisconsin. This Long-term Contract position focuses on delivering attentive service to callers, handling customer inquiries with professionalism, and ensuring accurate information is captured during each interaction. The ideal candidate will be comfortable working in a call center environment, managing a steady volume of inbound and outbound communication, and completing order-related tasks with care and efficiency. **ON SITE ONLY** Responsibilities:• Respond to incoming calls promptly and assist customers with questions, concerns, and service needs in a courteous manner.• Place outbound calls as needed to follow up on requests, provide updates, or confirm important information.• Enter customer orders and service details accurately while maintaining strong attention to detail.• Document conversations, outcomes, and key account information clearly in the appropriate system.• Resolve routine customer issues efficiently and escalate more complex matters to the appropriate team when necessary.• Deliver a positive customer experience by listening carefully, identifying needs, and providing clear solutions.• Manage call activity in a fast-paced environment while maintaining professionalism and service quality.
2026-06-03T19:33:49Z

Customer Service Representative

Fort Atkinson, WI
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and ensuring each interaction is handled with professionalism and care. The person in this role will serve as a key point of contact for customers, providing accurate information, processing requests, and maintaining a positive service experience across phone-based interactions. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls promptly and professionally, addressing questions, concerns, and service requests with a helpful approach.• Enter and update order information accurately in internal systems to ensure timely processing and dependable recordkeeping.• Handle a steady volume of customer interactions while maintaining quality, courtesy, and attention to detail.• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.• Resolve routine service issues efficiently and escalate more complex matters to the appropriate team when necessary.• Document conversations, actions taken, and customer information clearly to support continuity and accuracy.• Deliver a consistent and positive experience that reflects the organization’s service standards and commitment to its community.• Collaborate with team members and supervisors to improve response times and support daily call center operations.
2026-06-03T21:33:47Z

Customer Service Representative

Fort Atkinson, WI
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping order information accurate. The person in this role will serve as a key point of contact for inquiries, provide timely assistance, and help ensure a positive service experience with every interaction. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls with professionalism, empathy, and clear communication.• Assist callers with questions, concerns, and service requests while providing accurate information and appropriate next steps.• Enter and update order details carefully in the system to maintain complete and accurate records.• Place outbound calls as needed to follow up on requests, confirm information, or resolve outstanding issues.• Document customer interactions thoroughly to support service continuity and reporting needs.• Handle a steady volume of call center activity while meeting quality and responsiveness expectations.• Work with internal teams to address customer needs, escalate complex issues, and support efficient resolution.
2026-06-03T21:28:40Z

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys guiding people through application processes, explaining services clearly, and delivering thoughtful support in a nonprofit setting. In this permanent role, you will help determine eligibility, maintain accurate records, and serve as a helpful point of contact for community members seeking assistance. Responsibilities: • Conduct intake conversations with applicants, gather required records, and assess eligibility for available energy assistance services. • Assist individuals and families by answering questions, providing courteous service, and explaining program steps in a clear and respectful manner. • Enter, update, and maintain client information in databases and related systems with a high level of accuracy. • Review household and income details, using basic calculations to support eligibility determinations and program documentation. • Work closely with partner agencies and community resources to help address client needs and improve access to support. • Take part in outreach activities and community events to increase awareness of available assistance programs. • Provide responsive service to diverse populations, including older adults, veterans, people with disabilities, and families with children. • Protect sensitive information and follow established policies, procedures, and confidentiality standards in daily work.
2026-06-03T13:58:41Z

Data Analyst: IV (Lead)

Mequon, WI
remote
Temporary / Contract
57.00 - 57.00 USD / Hourly
We are looking for a senior-level data and customer insights specialist to lead experience analytics initiatives for a Long-term Contract position based in Wisconsin. In this role, you will connect customer signals across key journeys, transform findings into practical recommendations, and help improve operational and customer outcomes. The ideal candidate is self-directed, comfortable working through ambiguity, and able to contribute quickly in a fast-moving environment. Responsibilities: • Build and expand customer listening programs using Qualtrics and comparable platforms to capture feedback and behavioral signals across important journey stages. • Design and manage transactional surveys, digital intercepts, and session-based insight tagging to strengthen visibility into customer interactions. • Evaluate journey coverage to identify missing feedback mechanisms, prioritize gaps, and drive efforts to improve measurement across touchpoints. • Convert analytical findings into clear action plans with defined ownership, timelines, and measurable business impact. • Prepare recurring CX performance updates that highlight trend movement, explain metric shifts, and summarize progress against key actions. • Maintain organized execution tracking so initiatives, priorities, owners, and outcomes are documented and reviewed consistently. • Create insight communications such as deep-dive analyses and internal newsletters that explain customer friction points, contributing factors, and recommended next steps. • Collaborate closely with product, operations, technology, and CX stakeholders to validate findings, remove blockers, and support execution of improvements. • Work independently to frame loosely defined problems, establish analysis approaches, and move initiatives forward with minimal oversight.
2026-06-15T17:33:43Z

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization. Responsibilities: • Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs. • Provide courteous and empathetic service when responding to questions from individuals and families seeking help. • Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner. • Record, update, and maintain applicant details accurately within internal systems and databases. • Use basic calculations to verify income information, household size, and other eligibility-related factors. • Coordinate with partner agencies and community resources to help address client needs and improve access to services. • Support outreach activities by participating in local events and connecting with residents who may qualify for assistance. • Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.
2026-06-03T14:24:08Z

Sales Support

Wonder Lake, IL
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a customer-focused Sales Support specialist to join a tree nursery operation in Wonder Lake, Illinois. This Long-term Contract position will serve as a key point of contact for customers while helping drive quote preparation, order processing, and day-to-day sales coordination. The role is ideal for someone who enjoys working in a fast-paced office environment, communicates well across teams, and brings energy to both service and sales activities. Responsibilities: • Welcome and assist customers in person, providing a helpful and attentive experience during each interaction. • Prepare pricing information, generate quotes, and enter customer orders accurately to support timely fulfillment. • Partner with sales and account management teams to help maintain customer relationships and support ongoing business needs. • Respond to questions about products, availability, and order status through clear and courteous communication. • Coordinate with internal departments to keep information aligned and ensure smooth handling of customer requests. • Contribute to daily office operations by managing administrative and sales support tasks as needed. • Support both inbound and outbound sales efforts by identifying customer needs and helping move opportunities forward.
2026-06-25T17:23:44Z

Collections Specialist

Wauwatosa, WI
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Collections Specialist to join a university-affiliated organization in Wauwatosa, Wisconsin on a Contract basis to provide coverage during an employee leave. This role centers on resolving outstanding balances, engaging with students and customers regarding account status, and supporting healthy receivables performance in a busy, systems-oriented setting. The position works closely with finance and service partners while using Oracle, Banner, and Excel to maintain accurate records and move accounts toward resolution. Responsibilities: • Oversee a defined group of delinquent accounts and take timely action to improve collection outcomes. • Examine billing records, payment activity, and account details to identify issues affecting outstanding balances. • Communicate with students and customers to discuss past-due amounts, answer questions, and arrange practical repayment options. • Record collection efforts, customer interactions, and account changes accurately within system tools. • Partner with finance, billing, and customer support teams to resolve disputes and clear barriers to payment. • Review aging data regularly to prioritize follow-up efforts and raise higher-risk accounts when appropriate. • Use Oracle, Banner, and Excel to track receivables activity, maintain reporting, and support reconciliations. • Follow established collection practices and compliance standards in all account-related activities.
2026-07-02T17:30:09Z

Accounts Receivable/Accounts Payable Specialist

Franksville, WI
onsite
Temporary to Hire
- USD / Hourly
We are looking for an Accounts Receivable/Accounts Payable Specialist to join a paper and packaging organization in Franksville, Wisconsin. This contract-to-permanent opportunity is ideal for a detail-focused accounting specialist who can balance receivables, payables, and cash flow priorities in a high-volume environment. The position supports accurate billing, prompt collections, reliable vendor payments, and strong coordination across sales, operations, purchasing, and finance. Success in this role requires sound judgment, strong follow-through, and the ability to maintain accurate records while helping improve day-to-day financial processes. Responsibilities: • Prepare customer invoices, credits, and pricing adjustments based on shipment activity, production output, and contractual billing terms, and distribute account statements as needed. • Record incoming payments, post cash activity accurately, and reconcile customer balances to keep receivable accounts current. • Review outstanding balances, lead collection efforts on past-due accounts, and provide regular aging updates to support cash planning. • Maintain customer account records, including payment terms, discount arrangements, and credit details, to support accurate transaction processing. • Partner with sales and operations teams to investigate and resolve invoice disputes involving pricing, freight charges, deliveries, or other payment concerns. • Assess customer credit exposure, support credit limit decisions, and reinforce adherence to company credit practices and claims procedures. • Manage accounts payable invoice processing, including purchase order, receipt, and invoice matching, to confirm accuracy before payment is released. • Work with purchasing, receiving, and vendors to address invoice discrepancies and ensure critical suppliers are paid on time to avoid operational interruptions. • Produce reporting related to receivable and payable aging, cash receipts, purchasing forecasts, and payment schedules, and assist with audit support when required.
2026-07-02T22:24:01Z

Front Desk Coordinator

Muskego, WI
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Front Desk Coordinator to serve as the first point of contact for a corporate office in Wisconsin. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, staying organized, and keeping daily office activities running efficiently. The person in this role will support visitors and employees alike while helping maintain a detail-focused and well-presented front office experience. Responsibilities: • Welcome guests and team members at the front desk, guiding visitors through sign-in procedures and ensuring a positive first impression. • Manage incoming phone calls and route inquiries through a multi-line phone system to the appropriate departments with accuracy and courtesy. • Prepare onboarding packets and company-branded materials to support a smooth and organized new employee experience. • Monitor and replenish office, reception, and kitchen supplies to keep shared spaces functional and well stocked. • Maintain neat, orderly common areas such as the lobby and kitchen to promote a detail-focused workplace atmosphere. • Accept, sort, and unpack incoming deliveries while coordinating distribution to the correct recipients. • Provide day-to-day administrative assistance that supports office operations and helps internal teams stay organized. • Respond to general questions through customer service tools and connect employees or visitors with the right internal resources. • Handle unsolicited visitors and inquiries with tact while upholding front desk security and workplace standards. • Offer occasional assistance with marketing-related projects and other administrative tasks as business needs arise.
2026-07-02T17:30:09Z

Sr. Accountant

Racine, WI
onsite
Permanent / Full Time
85000.00 - 95000.00 USD / Yearly
We are looking for an experienced Senior Accountant to support a diverse client portfolio in Racine County, Wisconsin. This position is well suited for an accounting specialist who can oversee core financial activities, maintain high standards of accuracy, and build strong client relationships. The role offers the opportunity to contribute across reporting, compliance, operational improvement, and team support within a fast-paced public accounting environment. Responsibilities:• Prepare and examine journal entries, balance sheet reconciliations, and month-end financial reports for a range of client accounts.• Oversee accounting work for complex client structures, including franchise reporting needs and organizations with multiple entities.• Administer payroll activities, indirect tax submissions, and cash reconciliation tasks with close attention to deadlines and accuracy.• Evaluate financial records and supporting documentation to confirm completeness, reliability, and alignment with accounting requirements.• Contribute to the preparation and review of business and individual tax filings when needed.• Assist with audit requests, financial examinations, and ad hoc accounting assignments for client engagements.• Act as a trusted point of contact for clients by providing responsive communication and sound accounting guidance.• Partner with colleagues across teams to deliver consistent service, improve workflow coordination, and maintain a strong client experience.• Recommend and implement enhancements to accounting procedures, internal controls, and documentation standards, including the creation of standard operating procedures.• Provide guidance to team members who are new to the role and offer support in developing their technical skills and day-to-day accounting knowledge.
2026-06-23T20:44:07Z

Tax Manager - Public

Janesville, WI
onsite
Permanent / Full Time
100000.00 - 140000.00 USD / Yearly
We are looking for an experienced Tax Manager to join a client-focused accounting team in Janesville, Wisconsin. This role is suited for a detail-oriented tax specialist who can oversee return reviews, guide client engagements, and lead staff development with confidence. The position offers the chance to contribute to a collaborative environment while helping improve efficiency, service quality, and long-term departmental success. Responsibilities:• Oversee the review of individual, business, fiduciary, and related tax filings to ensure accuracy, completeness, and compliance with applicable regulations.• Serve as a primary point of contact for clients by addressing tax-related questions, requesting outstanding information, discussing planning strategies, and presenting completed returns.• Coordinate engagement flow by assigning work across team members, balancing priorities, and keeping projects moving efficiently through completion.• Provide coaching, feedback, and day-to-day guidance to tax team members to support skill development and strengthen team performance.• Evaluate client situations to uncover tax-saving opportunities and deliver practical recommendations aligned with their financial goals.• Track filing calendars and engagement milestones to help maintain on-time delivery during both peak and non-peak periods.• Contribute ideas that enhance internal procedures, increase operational efficiency, and improve the overall client experience.• Partner with firm leadership to manage workload distribution, maintain strong client relationships, and support departmental objectives.
2026-06-15T15:53:43Z

Insurance Billing Specialist

Mundelein, IL
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Responsibilities:<ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul>
2026-06-10T01:04:06Z

Collections Specialist

Hartland, WI
onsite
Temporary / Contract
- USD / Hourly
We are looking for a detail-focused Collections Specialist to join our team in Hartland, Wisconsin on a Contract basis. In this role, you will help stabilize receivables activity by pursuing overdue payments, reviewing account accuracy, and supporting administrative follow-through across billing records. This opportunity is well suited for someone who can work independently, stay organized in a fast-moving setting, and bring strong accounts receivable expertise to a short-term assignment. Responsibilities: • Monitor customer balances and take timely action to collect outstanding invoices through consistent outreach and follow-up. • Compare and reconcile receivable records across multiple platforms to confirm accuracy and resolve open account issues. • Review historical billing and payment information, correcting incomplete or inconsistent records to improve data integrity. • Use Excel to extract, organize, and analyze accounts receivable information for tracking, reporting, and status updates. • Work with internal partners to investigate billing questions, obtain missing support, and clear payment obstacles. • Assist with refining collection workflows and reporting practices to improve efficiency and visibility. • Maintain accurate notes and documentation on collection activity, account status, and resolution progress.
2026-06-08T20:18:46Z

Marketing & Communications Specialist

Milwaukee, WI
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Marketing & Communications Specialist to support outreach, storytelling, and donor engagement efforts with our client in Milwaukee, Wisconsin. This position blends content development, digital communications, and fundraising support to help strengthen public awareness and deepen community connections. The ideal candidate brings strong writing skills, comfort with web and social platforms, and the ability to manage multiple projects with care and consistency. This role is a Direct Hire opportunity and does not offer sponsorship at this time. Candidates must local and available for a full-time onsite schedule. Responsibilities:• Create and distribute compelling communication materials, including newsletters, appeal messages, reports, media content, and promotional pieces that support fundraising and brand visibility.• Manage website content and updates across organizational web properties, ensuring information is accurate, timely, and aligned with current campaigns and initiatives.• Oversee day-to-day social media activity on platforms such as Facebook, Instagram, and YouTube, developing content that increases audience engagement and supports outreach goals.• Build and maintain positive relationships with donors, sponsors, and community partners through thoughtful communication, stewardship, and follow-up activities.• Support fundraising campaigns by coordinating email outreach, direct-mail-related messaging, audience lists, and donor appeals throughout the year.• Produce creative assets such as invitations, flyers, graphics, and other branded materials to assist internal teams and member-facing initiatives.• Research, write, edit, and format recurring publications and mission-focused content, including newsletters, reflections, and story-driven communications.• Track donor and campaign information, maintain organized records, and prepare weekly or monthly reports that measure outreach and fundraising performance.• Assist with the planning, promotion, and execution of appreciation gatherings and community or fundraising events.• Help share organizational stories with external audiences through media outreach and other public-facing communication efforts as needed.
2026-06-15T12:48:45Z

Collections Specialist

Lindenhurst, IL
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Collections Specialist to join a business operations team in Lindenhurst, Illinois in a contract role with the potential to become permanent. This position is ideal for someone who can step in quickly, manage outstanding balances, and communicate professionally with families and residential accounts. The role supports daily collection activity while helping maintain accurate financial and census-related information within clinical and billing systems. Responsibilities: • Contact account holders regarding past-due balances and guide conversations toward timely resolution. • Review outstanding accounts, assess payment status, and help establish practical payment arrangements when appropriate. • Support collection efforts tied to both billing and credit-related account activity across commercial and consumer balances. • Enter and verify census updates, including admissions and discharges, to keep internal records current and reliable. • Confirm financial resources and related account details to ensure collection activity is based on accurate information. • Work closely with the office manager and administrative support staff to keep collection workflows organized and moving forward. • Assist with billing follow-up and help address backlog created by delayed collection activity. • Maintain clear documentation of account outreach, payment discussions, and next steps within the appropriate systems.
2026-06-15T21:04:48Z

Attorney/Lawyer

Milwaukee, WI
onsite
Permanent / Full Time
300000.00 - 450000.00 USD / Yearly
Robert Half is seeking an experienced Trusts & Estates Shareholder to join a growing, well‑established firm with opportunities in their Milwaukee, Madison, or Chicago offices. The ideal candidate will have a deep background in estate planning and tax law and extensive experience advising high‑net‑worth individuals and families including business executives, professional athletes, and entertainers on complex estate, gift, and tax matters. This role requires a proven track record of developing and implementing sophisticated estate planning strategies, navigating tax audits, and delivering high‑touch, detail‑oriented client service. Successful candidates will bring strong technical expertise, exceptional communication skills, and the ability to cultivate long‑term client relationships. Responsibilities:<ul><li>Provide expert counsel on estate planning strategies, including asset protection and gift tax planning.</li><li>Prepare federal estate tax returns for taxable estates and gift tax returns with precision.</li><li>Represent estates, trusts, and individuals during estate tax and gift tax audits.</li><li>Collaborate with clients to develop tailored estate plans that align with their financial goals and legal requirements.</li><li>Co-manage a team of attorneys and paralegals, including recruitment, policy implementation, and team coordination.</li><li>Develop and refine legal forms and documentation to ensure compliance and efficiency.</li><li>Organize and lead team meetings to discuss case strategies and office procedures.</li><li>Maintain up-to-date knowledge of estate and tax law to provide accurate and effective legal advice.</li><li>Build strong relationships with clients to foster trust and long-term partnerships</li></ul>
2026-06-22T16:28:44Z

IQMS Data Integration Consultant

Germantown, WI
remote
Temporary / Contract
64.60 - 74.80 USD / Hourly
We are looking for an experienced IQMS Data Integration Consultant to support a long-term engagement in Wisconsin. This role is focused on strengthening financial reporting capabilities across multiple manufacturing entities by creating clearer profit-and-loss visibility at both the individual plant and consolidated levels. The consultant will partner with business and technical stakeholders to turn complex finance requirements into reliable reporting solutions that improve accuracy, consistency, and decision-making. Responsibilities:Serve as the subject matter expert for IQMS Production Planning and Scheduling, supporting complex planning scenarios, labor forecasting, and production scheduling optimization. Partner with operations and business stakeholders to configure and troubleshoot planning parameters, ensuring demand-driven production schedules accurately reflect customer orders and forecast requirements. Support reporting and scheduling tools, including Rough Cut and Daily Dispatch, to provide visibility into production demand, capacity, and resource utilization. Analyze scheduling logic, planning fences, and production lead times to maintain target inventory levels and proactive production readiness, while recommending system improvements that enhance planning accuracy and operational efficiency. • Design and deliver profit-and-loss reporting solutions that provide both site-level insight and combined financial views across multiple manufacturing operations.• Evaluate gaps between existing plant reporting structures and general ledger financial data, then recommend practical improvements that increase reporting accuracy.• Configure, develop, and refine reporting outputs using IQMS/DelmiaWorks, Crystal Reports, Power BI, and related business intelligence tools.• Align account mappings, cost center structures, and budgeting frameworks to support consistent financial reporting across facilities.• Build scalable reporting processes that reduce dependence on manual spreadsheets and other interim workarounds.• Collaborate with finance, operations, and technical teams to gather requirements and translate business needs into effective data and reporting solutions.• Support post-implementation optimization activities by enhancing reporting performance, usability, and data integrity after the recent rollout.• Create repeatable reporting frameworks that improve budget tracking, financial consolidation, and executive visibility into operating performance.
2026-07-02T17:30:09Z