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4 results for Client Services Associate in Thiensville, WI

Customer Service Representative
  • Waukesha, WI
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
  • 2026-11-12T00:00:00Z
Customer Service Representative
  • Waukesha, WI
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • We are looking for a Customer Service Representative to support a non-profit organization serving families in Wisconsin. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping people, communicating clearly, and providing dependable service in a fast-paced environment. In this role, you will assist callers with care and professionalism while helping connect community members to important energy-related support services.<br><br>Responsibilities:<br>• Respond to incoming calls from clients and provide courteous, accurate, and timely assistance.<br>• Make outbound calls as needed to follow up on requests, clarify information, and support case-related communication.<br>• Enter customer and service-related information into internal systems with strong attention to detail.<br>• Guide individuals through questions about available assistance programs and next steps in the process.<br>• Maintain clear and organized records of conversations, updates, and service interactions.<br>• Coordinate with internal staff to ensure callers receive appropriate support and issue resolution.<br>• Deliver a positive service experience by handling each interaction with empathy, patience, and professionalism.
  • 2026-11-12T00:00:00Z
Customer Service Representative
  • Fond Du Lac, WI
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Fond du Lac, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you&#39;ll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you&#39;re organized, detail-oriented, and enjoy making a difference through outstanding service, we&#39;d love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-11-04T00:00:00Z
Customer Service Representative 3
  • Menomonee Falls, WI
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • We are looking for a detail-oriented Customer Service Representative 3 to join the team in Menomonee Falls, Wisconsin. This Long-term Contract position focuses on managing customer orders from entry through fulfillment while delivering responsive, attentive support to both internal partners and external customers. The ideal candidate brings strong order management experience, thrives in a manufacturing environment, and can balance accuracy, communication, and problem-solving in a fast-paced setting.<br><br>Responsibilities:<br>• Process customer orders accurately and ensure delivery information, acknowledgments, and related records are complete and up to date.<br>• Review incoming orders for discrepancies, resolve exceptions such as pricing concerns or documentation gaps, and coordinate next steps with the appropriate teams.<br>• Track open orders, manage backlog activity, and help move orders forward for production and fulfillment according to business priorities.<br>• Respond promptly to customer and internal inquiries regarding order status, product information, revisions, cancellations, credits, and purchase order updates.<br>• Work closely with finance, logistics, sales, and supply chain partners to support smooth order execution and timely issue resolution.<br>• Assist with month-end tasks, maintain compliance with established procedures, and support quality standards across order management activities.<br>• Participate in team or customer discussions to address recurring service issues, identify root causes, and recommend practical improvements.<br>• Monitor account activity and transaction accuracy to help maintain a high standard of customer satisfaction and operational reliability.
  • 2026-11-10T00:00:00Z