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2 results for Records Manager in Milford, CT

Collections Manager
  • Norwalk, CT
  • onsite
  • Permanent / Full Time
  • 90000 - 120000 USD / Yearly
  • <p>We are looking for an experienced Credit/Collections Supervisor/Manager to lead daily receivables collection efforts for a growing organization in Norwalk, Connecticut. This on-site role combines team leadership with direct portfolio oversight, supporting strong cash flow and the timely resolution of outstanding balances. The person in this position will guide a small collections team, manage complex account issues, and work closely with internal partners to strengthen overall collection performance.</p><p><br></p><p>Responsibilities:</p><p>• Lead, mentor, and evaluate a team of 3–5 Collections Specialists, providing direction that supports consistent follow-through and strong individual performance.</p><p>• Oversee collection activity across a large accounts receivable portfolio tied to roughly $65M+ in revenue, with a focus on reducing delinquent balances.</p><p>• Set daily and weekly priorities for the team, ensuring outreach efforts are organized, timely, and aligned with business cash flow goals.</p><p>• Review aging trends, account status, and collection results to identify risk areas and take corrective action when needed.</p><p>• Work directly with customers and internal departments to resolve billing concerns, payment delays, deductions, and disputed balances.</p><p>• Manage escalated and high-impact accounts, using sound judgment to move difficult collection matters toward resolution.</p><p>• Maintain accurate records of customer interactions, collection steps, and account updates to support reporting and accountability.</p><p>• Collaborate with Accounting, Finance, Billing, Sales, and related teams to improve issue resolution and strengthen receivables processes.</p><p>• Use NetSuite to monitor account activity, track receivables, and support reporting that helps guide collection strategy.</p><p>• Assess current collection procedures and recommend improvements that enhance efficiency, internal controls, and cash collections.</p>
  • 2026-09-30T00:00:00Z
Office Manager
  • West Harrison, NY
  • onsite
  • Permanent / Full Time
  • 95000 - 110000 USD / Yearly
  • We are looking for an experienced Office Manager to support the day-to-day operations of a busy surgical practice in West Harrison, New York. This role will oversee administrative coordination, patient-facing workflows, and provider scheduling to help create an efficient and welcoming care environment. The ideal candidate brings prior experience in a medical office and can balance patient service, operational organization, and communication across clinical and front-office teams.<br><br>Responsibilities:<br>• Oversee daily front-office activity, including patient check-in, registration, and appointment coordination to support smooth practice operations.<br>• Organize physician and provider calendars to improve scheduling efficiency, maintain access for patients, and align with clinical priorities.<br>• Guide patients through discharge steps and follow-up planning, ensuring timely communication after visits and procedures.<br>• Conduct outbound communication related to upcoming appointments, procedure preparation, pre-operative guidance, and post-visit follow-up.<br>• Work closely with physicians, physician assistants, and clinical staff to coordinate administrative needs tied to patient care.<br>• Support insurance verification, surgical case scheduling, and completion of required office documentation.<br>• Maintain complete and accurate patient information within electronic medical record systems and other administrative platforms.<br>• Monitor office workflows, identify operational bottlenecks, and recommend practical improvements that enhance efficiency and patient experience.
  • 2026-09-28T00:00:00Z