<p><strong>Dispatch Operations Manager</strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><strong>**This position is open due to growth and continuous internal promotion.**</strong></p><p><br></p><p>Our client, a growing mechanical services company in the Hartford area, is seeking a Dispatch Operations Manager to lead a centralized team and drive day-to-day operational excellence. This is a great opportunity for a hands-on leader with strong dispatch, scheduling, and team management experience.</p><p><br></p><p><em>Job Responsibilities</em></p><ul><li>Lead, coach, and develop a team of 5-8 individuals</li><li>Oversee daily operations including technician scheduling, customer communication, work orders and services</li><li>Develop and improve standard operating procedures, workflows, and best practices</li><li>Monitor and report on key operational metrics including technician utilization, response times, drive time, and work order status</li><li>Partner across the organization to maintain consistent processes and deliver exceptional customer service</li></ul><p>Qualifications</p><ul><li>5+ years of leadership experience in dispatch, service operations, field service, logistics, or a similar environment</li><li>Proven ability to lead teams, manage change, and improve performance metrics</li><li>Excellent communication, organizational, and problem-solving skills</li><li>Mechanical services industry experience is a plus</li></ul><p><br></p><p>This company prides themselves on longevity, positive culture, and supports their employees with hands on management!</p><p><br></p><p>If interested, apply today or email your resume to <u>Drew.Schroll@RobertHalf com. </u></p>
We are looking for an experienced IT Systems Engineer III to support and enhance enterprise infrastructure across both on-premises and cloud environments in Stamford, Connecticut. This role focuses on maintaining reliable compute, network, identity, and security platforms while driving performance, stability, and operational improvements. The ideal candidate brings strong hands-on systems engineering expertise, a proactive troubleshooting mindset, and the ability to collaborate across IT functions to keep critical business services running effectively.<br><br>Responsibilities:<br>• Oversee the deployment, maintenance, and patch management of core infrastructure platforms across the data center and cloud, including VMware, Nutanix, and Microsoft Azure.<br>• Administer Active Directory and related identity services, including organizational structure, policy management, domain services, and access controls.<br>• Manage network infrastructure and connectivity by supporting routers, switches, wireless environments, and internet-facing services while resolving performance and availability issues.<br>• Maintain and secure infrastructure technologies such as firewalls and other protection tools to support a stable and compliant operating environment.<br>• Monitor critical systems and respond quickly to incidents to minimize downtime and maintain consistent service availability across business operations.<br>• Provision, support, and optimize virtual machines in both on-premises and cloud-based environments, with an emphasis on reliability and scalability.<br>• Safeguard enterprise data by maintaining backup operations, validating recovery readiness, and assisting with disaster recovery support for essential systems.<br>• Create and update technical documentation, share knowledge with team members, and contribute to infrastructure automation, alerting, and continuous improvement initiatives.
<p>We are looking for an organized Office Manager to support daily administrative operations in New York City This contract opportunity with the potential to become ongoing is ideal for someone who can keep the office running smoothly while balancing front-desk support, supply coordination, and accounts payable tasks. The right candidate will bring strong attention to detail, a service-oriented approach, and the ability to manage multiple priorities in a well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day office activities to ensure an efficient, well-organized workplace environment.</p><p>• Welcome visitors, answer incoming calls, and provide courteous front-desk support for staff and guests.</p><p>• Monitor inventory levels for office materials and place orders to keep essential supplies available.</p><p>• Maintain organized records related to purchasing, invoices, and general administrative documentation.</p><p>• Process accounts payable activities accurately, including reviewing invoices and supporting timely payment workflows.</p><p>• Assist with routine administrative duties such as filing, scheduling, and handling general office correspondence.</p><p>• Support office procedures that improve organization, responsiveness, and overall operational efficiency.</p>