<p>Robert Half Marketing and Creative Atlanta is looking for a creative Art Director to be part of an in-house creative agency in Metro Atlanta. The Art Director will not only be assisting in managing a small team of creatives but will also be leading design and creative initiatives. The Art Director will get the opportunity to develop a mix of working including but not limited to print marketing collateral, environmental design and some digital design. We are looking for forward-thinking creatives to help deliver superior work for our client. The Art Director should have the ability to thrive in a fast-paced environment and wear multiple hats. The ideal candidate should also be very hands on and not afraid to roll up their sleeves when needed. </p>
Job Title: Entry Level Accountant<br><br>Overview: A non-profit company is seeking a motivated Entry Level Accountant to join our finance team. The ideal candidate will bring hands-on experience in bank reconciliations and a solid understanding of accounting ERP systems. This role provides an excellent opportunity for recent accounting graduates or early-career professionals seeking to grow in a collaborative and dynamic environment.<br><br>Key Responsibilities:<br>Perform daily and monthly bank reconciliations to ensure accuracy of financial records.<br>Assist with entering and processing financial transactions within the company’s accounting ERP system.<br>Prepare routine journal entries and assist with account reconciliations.<br>Help maintain accurate and organized financial documentation.<br>Communicate with internal and external stakeholders to resolve discrepancies.<br>Adhere to company policies, procedures, and relevant accounting standards.<br><br>Qualifications:<br>Bachelor’s degree in Accounting, Finance, or a related field, preferred. <br>Internship or 1+ year of accounting experience preferred.<br>Direct experience performing bank reconciliations.<br>Working knowledge of at least one accounting ERP system (such as SAP, Oracle, NetSuite, QuickBooks, etc.).<br>Proficiency in Microsoft Excel and basic analytical tools.<br>Strong attention to detail, organizational, and problem-solving skills.<br>Excellent communication skills and a collaborative team player.
<p>Junior Copywriter (Design & Creative Specialist)</p><p>Location: Atlanta, GA (On-site 4 days a week)</p><p>40hrs a week / Contract to hire / Performance based</p><p><br></p><p>OUR TEAM</p><p>Our in-house creative agency is where creativity meets impact. We craft award-winning work that spans design, video, photography, print, and beyond. Serving a premier portfolio of restaurant brands, our team is a powerhouse of collaboration and passion. We are dedicated to delivering best-in-class creativity, innovation, and solutions that resonate across every project.</p><p><br></p><p>OUR CULTURE</p><p>We are not just dreamers; we’re doers. We thrive on innovation and welcome bold ideas at every level—from the front-line service environment to the boardroom. Here, taking risks and thinking differently aren’t just encouraged—they’re celebrated. It’s how we started, and it’s how we succeed.</p><p><br></p><p>ABOUT THE ROLE</p><p>As a Junior Copywriter, you’ll help bring the voice of our global brands to life across campaigns, menus, digital content, in-store messaging, and more. You’ll work with a team of writers, designers, and marketers to deliver compelling, on-brand copy that moves fast and speaks clearly—while learning from some of the best in the business.</p><p><br></p><p>If you’re eager to grow, excited to write across mediums, and ready to turn big ideas into great brand storytelling, this is your chance to jump in and make your mark.</p><p><br></p><p>WHAT YOU’LL OWN</p><ul><li>Content Creator: Write clear, engaging copy for campaigns, social, digital, print, and in-store displays—always tailored to the specific brand and audience.</li><li>Collaborative Partner: Work alongside creatives, strategists, and brand teams to bring messaging to life across multiple consumer touchpoints.</li><li>Detail Defender: Proof, revise, and refine your own work and others—making sure copy is clean, on-brand, and ready for launch.</li><li>Versatile Writer: Flex voice, tone, and format to support multiple brands and a wide variety of deliverables.</li><li>Creative Contributor: Participate in brainstorms, offer input on concepts, and bring fresh energy to creative discussions.</li><li>Process Learner: Use creative briefs, brand guidelines, and project management tools to stay organized and aligned with project goals.</li><li>Deadline Juggler: Balance multiple projects at once while staying calm, communicative, and open to feedback.</li></ul><p><br></p><p><br></p>
<p>🌟 Now Hiring: <strong>Legal Secretary </strong>– Atlanta, GA 🌟</p><p><br></p><p>Are you an organized, detail‑driven legal professional ready to make an impact? Join our dynamic team in <strong>Atlanta, Georgia</strong>, where your expertise in litigation support and commitment to exceptional client service will shine! ✨⚖️</p><p><br></p><p>We’re searching for a <strong>dedicated Legal Secretary</strong> who thrives in a fast-paced environment, masters deadlines like a pro, and handles confidential matters with absolute professionalism. If that sounds like you—keep reading! 👇</p><p><br></p><p>🔐 <strong>What You’ll Do</strong></p><p>⭐ Draft and edit legal documents & correspondence (pleadings, discovery, memos, reports).</p><p>⭐ Organize and maintain electronic and physical files for easy access and compliance.</p><p>⭐ Manage calendars, schedules, and deadlines for attorneys and team members.</p><p>⭐ Coordinate meetings, conferences, and travel arrangements.</p><p>⭐ Review and finalize billable time entries and client invoices.</p><p>⭐ Respond to inquiries and conduct research to support ongoing matters.</p><p>⭐ Protect confidential information and sensitive materials.</p><p>⭐ Collaborate with attorneys and staff to provide strong administrative support.</p><p>⭐ Utilize Microsoft Office and video conferencing tools with confidence.</p><p>⭐ Assign litigation codes accurately using firm processes and best practices.</p><p><br></p><p>💼 <strong>Why You’ll Love Working With My Client</strong></p><p>You’ll join a team that values professionalism, teamwork, and excellence. Your contributions truly matter, and you’ll have the opportunity to support meaningful, high-impact legal work. 🙌</p>
<p>Robert Half Marketing and Creative Atlanta is looking for a Visual Designer for a large consulting company in the Atlanta Area. The Visual Designer will be responsible for the creation of visually innovative and engaging products for our client. The ideal candidate will be creating visuals for mobile, web, and tablet. The Visual Designer should be a storytelling and be able to use design to bring product ideas to life. The ideal candidate must have a mastery of the entire Adobe Creative Suite. </p>
<p>Graphic Designer (Contract)</p><p><strong>Location:</strong> Atlanta, GA (Onsite 3–4 days/week)</p><p> <strong>Duration:</strong> Contract</p><p><strong>Overview:</strong></p><p> We are seeking a Graphic Designer to support marketing and brand initiatives through high-quality visual design.</p><p><strong>Responsibilities:</strong></p><ul><li>Create design assets for digital and print marketing</li><li>Maintain brand consistency across materials</li><li>Collaborate with marketing and creative teams</li><li>Manage multiple design projects simultaneously</li></ul><p><br></p><p><br></p>
<p>Our company is seeking a Senior Graphic Designer/Marketing Director with strong experience in the real estate sector for an onsite, 40-hour-per-week contract assignment. In this role, you will be responsible for leading and producing a high volume of creative pitches—averaging 2–3 per week—and providing marketing direction for key real estate initiatives. The assignment is expected to last approximately 12 weeks.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Drive concept development, design, and delivery for frequent pitch presentations and marketing collateral tailored to real estate clients.</li><li>Collaborate closely with internal teams to rapidly create and iterate on innovative visual and marketing solutions.</li><li>Ensure all creative output meets high-quality standards and aligns with industry best practices.</li><li>Manage and prioritize multiple projects simultaneously to meet weekly pitch deadlines.</li><li>Provide strategic input to marketing campaigns and contribute to the overall creative direction of the team.</li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Production Coordinator</strong> with a proactive, mission-first attitude to support our manufacturing operations. This role is highly hands-on and requires someone comfortable spending more time on the floor than behind a computer. The ideal candidate has experience both in a manufacturing environment and performing analytical tasks such as auditing and process improvement.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Audit material on the floor for <strong>count and trace accuracy</strong>.</li><li>Perform <strong>root cause analysis</strong> when inventory is missing or inaccurate—investigate where items have gone and resolve discrepancies.</li><li>Support procurement and deployment of <strong>shop tools</strong>.</li><li>Partner with manufacturing teams to maintain <strong>area cleanliness</strong>.</li><li>Investigate root causes of <strong>material stock-outs</strong> and collaborate with supply chain on fulfillment expedites.</li><li>Monitor the production area for <strong>process improvement opportunities</strong> and own small projects to implement fixes.</li></ul>
<p><strong>Description of Position:</strong></p><p>The Staff Accountant is responsible for supporting the accounting department with day-to-day financial operations. This includes maintaining the general ledger, preparing and posting journal entries, performing account reconciliations, and assisting with month-end and year-end close processes. The role also involves preparing financial reports, supporting audits, and ensuring compliance with GAAP and internal controls. The Staff Accountant will collaborate with cross-functional teams to resolve accounting issues and contribute to accurate and timely financial reporting.</p><p><strong>Key Duties:</strong></p><ul><li>Prepare and post journal entries to the general ledger.</li><li>Perform reconciliations for bank, credit card, and balance sheet accounts.</li><li>Assist with month-end and year-end closing activities.</li><li>Maintain accurate financial records and documentation.</li><li>Support accounts payable and accounts receivable functions as needed.</li><li>Prepare and analyze financial reports for management review.</li><li>Assist with audits and provide necessary documentation.</li><li>Ensure compliance with GAAP and internal controls.</li><li>Collaborate with internal teams to resolve accounting issues.</li></ul><p><br></p>
<p>Robert Half is seeking a Full Time/Direct Hire Event Marketing Manager for one of our clients on-site in Atlanta, GA.</p><p><br></p><p>The Event Marketing Manager leads the strategy, planning, execution, and measurement of experiential marketing initiatives, including trade shows, conferences, brand activations, and virtual events. This role is pivotal in driving brand visibility, generating leads, and creating memorable experiences that align with business goals. The ideal candidate is both strategic and hands-on, with deep knowledge of event logistics, cross-functional collaboration, and post-event ROI analysis.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and manage a comprehensive event marketing strategy aligned with broader marketing and sales objectives.</li><li>Lead end-to-end planning and execution of events including logistics, vendor selection, budgeting, contract negotiation, and on-site coordination.</li><li>Partner closely with sales, product, and creative teams to ensure events are aligned with go-to-market plans and brand messaging.</li><li>Develop event promotional strategies across digital, email, and social channels.</li><li>Measure event effectiveness through KPIs such as registration, attendance, pipeline contribution, and post-event engagement.</li><li>Manage post-event reporting and optimization efforts.</li><li>Stay current on event trends, technologies, and competitive activities to drive innovation.</li></ul><p><br></p>
<p>Robert Half is seeking a Full Time/Direct Hire Art Director for a client on-site in Atlanta, GA.</p><p><br></p><p>The Art Director leads the visual execution of brand and campaign work across digital and traditional platforms. This role partners with copywriters, strategists, and marketing teams to craft compelling concepts that align with brand identity and business goals. The ideal candidate is both conceptually strong and detail-oriented in execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Concept and design campaign visuals across print, digital, social, video, and experiential channels.</li><li>Ensure consistent visual identity and brand voice across all creative output.</li><li>Mentor and lead junior designers, providing feedback and creative direction.</li><li>Collaborate with copywriters, strategists, and marketers to bring ideas to life.</li><li>Present work to stakeholders and articulate design rationale.</li><li>Oversee photo shoots, video production, and vendor relationships when needed.</li></ul><p><br></p>
We are looking for a skilled Legal Assistant to join our team on a contract basis in Atlanta, Georgia. This role requires a highly organized and proactive individual who can seamlessly handle administrative and legal support tasks. The position offers an opportunity to work in a dynamic environment and contribute to the success of our legal operations.<br><br>Responsibilities:<br>• Prepare, manage, and file legal documents to ensure compliance and accuracy.<br>• Coordinate electronic signature processes for contracts and agreements.<br>• Maintain and organize records using Dropbox and other digital tools.<br>• Provide administrative support to legal staff, including scheduling meetings and managing correspondence.<br>• Assist with document review and editing to meet legal standards.<br>• Communicate effectively with internal and external stakeholders regarding legal matters.<br>• Track deadlines and ensure timely submission of legal filings.<br>• Collaborate with team members to streamline administrative workflows.<br>• Support the onboarding and training of new team members as necessary.<br>• Manage confidential information with discretion and professionalism.
<p>Digital Project Manager (Contract)</p><p><strong>Location:</strong> Atlanta, GA (Onsite 3–4 days/week)</p><p> <strong>Duration:</strong> Contract</p><p><strong>Overview:</strong></p><p> The Digital Project Manager will oversee digital marketing and creative projects from initiation through delivery, ensuring timelines, scope, and quality standards are met.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage project plans, schedules, and resources</li><li>Lead project meetings and status updates</li><li>Coordinate cross-functional teams and stakeholders</li><li>Identify and mitigate risks and issues</li></ul><p><br></p>
<p>Robert Half is partnering with a global organization that is seeking a Litigation Counsel in Fort Lauderdale, Florida. The role supports litigation matters including labor and employment and legal compliance matters. The company offers a competitive compensation package and benefits, annual bonus, a 401k plan with up to 5 % match, and a generous time off policy.</p><p><strong><u>Key Responsibilities</u></strong></p><p>• Manage case tracking, deadlines, insurer communication, and outside counsel coordination</p><p>• Respond to subpoenas, discovery, and insurer requests</p><p>• Conduct research and assist with drafting letters, memos, and internal updates</p><p>• Support enforcement of company agreements with former employees</p><p>• Oversee a portfolio of liability and commercial claims, evaluating exposure and strategy</p><p>• Select and manage outside counsel</p><p>• Work with Labor & Employment team (restrictive covenants, non-competes, non-solicit, confidentiality and cease and desist letters)</p><p><br></p><p><br></p><p>Email your resume to Deb Montero on LinkedIn for the fastest response. </p><p><br></p>
<p>Our company is seeking a skilled Contract Data Engineer to support our technology team in Atlanta, GA. In this project-based role, you will design, build, and optimize data pipelines and architectures – essential for data collection, transformation, and analytics. Ideal candidates bring a hands-on background with either Azure or AWS platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, construct, and maintain scalable cloud-based data pipelines using Azure or AWS services.</li><li>Collaborate with teams to gather technical requirements and implement data integrations.</li><li>Create and optimize ETL processes ensuring accessible and high-quality data for analysis.</li><li>Troubleshoot pipeline issues and perform data quality checks.</li><li>Manage large data sets in accordance with security and compliance standards.</li></ul>
We are looking for a talented Copywriter to join our team in Atlanta, Georgia. In this Contract to permanent position, you’ll play a pivotal role in crafting engaging and impactful content that captures the essence of our brand and resonates with diverse audiences. If you have a passion for storytelling and thrive in dynamic, creative environments, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Develop compelling copy for a variety of mediums, including digital campaigns, social media, print materials, and advertisements, ensuring alignment with brand voice and tone.<br>• Collaborate with designers, art directors, and marketing teams to create cohesive and innovative messaging strategies.<br>• Review and edit content meticulously to guarantee accuracy, clarity, and adherence to brand standards.<br>• Monitor industry trends and consumer behavior to produce fresh, relevant, and impactful content.<br>• Maintain consistency in messaging across all platforms while adhering to established brand guidelines.<br>• Brainstorm and contribute creative ideas during team meetings to enhance campaigns and overall brand storytelling.<br>• Adapt writing style to suit different audiences and platforms, ensuring maximum engagement and effectiveness.<br>• Participate in feedback sessions to refine and improve creative outputs.<br>• Assist in developing taglines, headlines, and longer-form narratives that align with the brand’s vision and goals.<br>• Support the team in meeting project deadlines while delivering high-quality work under tight timeframes.
We are looking for an experienced Oracle Cloud Architect to join our team in Atlanta, Georgia. In this long-term contract position, you will play a pivotal role in designing, integrating, and governing Oracle Cloud solutions that align with enterprise standards. The ideal candidate will have a strong background in troubleshooting platform issues, implementing scalable solutions, and collaborating with cross-functional teams to optimize cloud environments.<br><br>Responsibilities:<br>• Develop and implement Oracle Cloud architectures that meet business and functional requirements.<br>• Troubleshoot and resolve complex platform issues to ensure system reliability and performance.<br>• Collaborate with program leadership to validate designs and guide best-practice implementations across CX, C2M, data, and cloud technology domains.<br>• Ensure all solutions adhere to enterprise security, governance, and architectural standards.<br>• Identify risks proactively and recommend strategies to optimize environments for cost-efficiency and reliability.<br>• Lead the integration of Oracle systems with existing enterprise infrastructure.<br>• Provide technical leadership and guidance on Oracle Cloud integration patterns, networking, and performance considerations.<br>• Review and approve architectural designs to ensure alignment with organizational goals.<br>• Partner with stakeholders to drive continuous improvement in cloud governance processes.<br>• Support DevOps practices to streamline deployment and operational workflows.
<p>Company Overview: Join a leading manufacturing company in Marietta seeking a results-driven Staff Accountant for a contract assignment. In this hands-on role, you’ll support day-to-day accounting operations and help drive accurate financial reporting during a dynamic period for our organization. </p><p>Key Responsibilities: Prepare and post journal entries, account reconciliations, and accruals Support month-end and year-end close activities Maintain integrity of the general ledger in accordance with GAAP Assist with analysis of costs, inventory, and manufacturing variances Perform account and bank reconciliations Support accounts payable and receivable functions Help prepare financial statements and schedules Communicate with internal departments regarding accounting issues Assist with audit documentation and respond to requests Identify and support process improvements as assigned Adhere to company procedures and policies Assignment Details: contract role, approximately 3–6 months (with possible extension) permanent, on-site in Marietta, GA</p>
We are looking for a highly organized and detail-driven Accounts Payable Specialist to contribute to the efficiency of our financial operations. This contract position is based in Alpharetta, Georgia, and requires someone with experience in high-volume invoice processing, vendor account management, and proficiency in NetSuite. The role offers an excellent opportunity to support critical financial tasks while ensuring compliance with company policies.<br><br>Responsibilities:<br>• Process and manage a large volume of supplier invoices accurately using NetSuite.<br>• Review invoices to ensure proper coding, approvals, and adherence to organizational policies.<br>• Address vendor inquiries promptly and resolve any discrepancies or issues.<br>• Coordinate and execute weekly payment runs, including ACH, wire transfers, and checks, through NetSuite.<br>• Conduct vendor account reconciliations to maintain up-to-date and accurate records.<br>• Regularly review accounts payable aging reports and escalate overdue items when necessary.<br>• Verify data integrity by reconciling vendor statements and ensuring compliance with financial procedures.<br>• Collaborate with internal teams to optimize invoice processing workflows and payment schedules.
<ul><li>Manage office administrative functions, including supply inventory, mail distribution, and vendor relations</li><li>Support scheduling, meeting planning, and travel arrangements for team members</li><li>Maintain and update records, policies, and procedures</li><li>Supervise administrative staff, delegate tasks, and provide performance feedback</li><li>Oversee facility management, including equipment maintenance and office safety</li><li>Coordinate onboarding and provide general HR support for new hires</li><li>Assist with budget tracking, expense reports, and billing inquiries</li></ul><p><br></p>
<p><strong>Role Overview</strong></p><p>We are seeking an experienced <strong>A/V Systems Design Engineer</strong> to support continued company growth and long‑term succession planning as multiple senior engineers approach retirement over the next several years.</p><p>This role is responsible for <strong>end‑to‑end A/V system design</strong>, supporting projects from <strong>pre‑sales and quoting through final commissioning</strong>. Unlike organizations that silo design, CAD, and field engineering, this position requires <strong>cradle‑to‑grave ownership</strong>—designing systems in detail, preparing accurate cost models, collaborating with delivery teams, and ensuring successful execution in the field.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Pre‑Sales & Design</strong></p><ul><li>Translate <strong>Statements of Work (SOWs)</strong> from sales into complete technical designs</li><li>Create <strong>Bills of Materials (BOMs)</strong> including hardware, labor, and execution parameters</li><li>Design A/V systems so sales quotes reflect <strong>fully inclusive, accurate project costs</strong></li><li>Define how systems will be installed, configured, and delivered prior to project win</li></ul><p><strong>Engineering & Documentation</strong></p><ul><li>Develop detailed <strong>2D CAD drawings</strong> for awarded projects</li><li>Oversee or coordinate outsourced CAD or 3D design work when required</li><li>Maintain technical ownership of system architecture and performance requirements</li></ul><p><strong>Project Execution & Closeout</strong></p><ul><li>Initiate and manage <strong>equipment ordering</strong></li><li>Participate in project calls with project managers, coordinators, and field teams</li><li>Support and/or perform <strong>system testing and commissioning</strong>, including final system validation</li><li>Provide field support as needed to ensure proper system execution</li></ul>
We are looking for an experienced Accounts Payable Specialist to join our team in Atlanta, Georgia. This long-term contract position offers an excellent opportunity to play a key role in managing and optimizing the company's accounts payable processes. The ideal candidate will possess strong organizational skills and a detail-oriented approach to ensure accuracy and efficiency in financial operations.<br><br>Responsibilities:<br>• Verify and review invoices and check requests to ensure proper coding and approval before processing.<br>• Reconcile accounts payable transactions, including purchase orders and expense reports.<br>• Investigate and resolve outstanding balances on vendor accounts promptly.<br>• Prepare checks and input payment data into the accounting system to ensure timely vendor payments.<br>• Communicate daily financial totals for account transfers and maintain accurate records.<br>• Assist with month-end closing tasks, including preparing journal entries.<br>• Generate ad-hoc reports and other financial documents as required by management.<br>• Serve as a liaison between vendors and the company to address and resolve invoice-related issues.<br>• Organize and distribute annual 1099 forms to vendors and dealers.<br>• Participate in special projects and provide training support to team members as needed.
We are looking for an experienced Attorney/Lawyer to join our team on a contract basis in Atlanta, Georgia. This position focuses on plaintiff-side work, particularly in first-party property insurance disputes and civil litigation matters. As part of our team, you will play a key role in managing overflow tasks, ensuring timely and efficient handling of legal drafting, discovery responses, and motions.<br><br>Responsibilities:<br>• Handle drafting tasks such as responding to motions and discovery requests.<br>• Conduct thorough legal research to support case strategies and arguments.<br>• Collaborate with team members to manage overflow work and maintain case progress.<br>• Review and analyze first-party property insurance disputes, including claims related to coverage issues.<br>• Prepare detailed and accurate legal documents to support litigation efforts.<br>• Utilize federal court experience to navigate cases effectively within the jurisdiction.<br>• Ensure compliance with all relevant legal standards and procedures.<br>• Communicate effectively with clients and colleagues to provide updates and clarify case statuses.<br>• Support the team in maintaining organized case files and documentation.<br>• Work on plaintiff-side matters, advocating for clients in insurance-related disputes.
<p>We are partnering with a client based in Duluth, GA that is looking to add a motivated and hands-on IT Support Technician to their team. This is a great opportunity for someone who enjoys working on the hardware side of IT, is eager to learn, and wants to grow their technical skill set in a supportive, team-oriented environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1 technical support for end users, troubleshooting hardware and software issues</li><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting)</li><li>Assist with software installation, configuration, and basic system maintenance</li><li>Support laptops and desktop systems in a primarily Windows environment, with some Mac and Linux exposure</li><li>Support and troubleshoot Windows, Mac, and Linux operating systems</li><li>Assist with Active Directory user and device management</li><li>Support warehouse systems, including SAP/Latitude (prior experience not required; willingness to learn is important)</li><li>Partner with teammates to provide day-to-day IT support and assist the IT Supervisor as needed</li></ul>
<p>Our company is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal for IT professionals with strong problem-solving skills seeking contract flexibility and opportunities to deliver high-value customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Resolve escalated technical issues involving hardware, software, network systems, and user accounts.</li><li>Provide support via phone, email, and remote access tools, ensuring timely resolution.</li><li>Log, track, and manage IT support requests using ticketing systems such as ServiceNow, Jira, or similar platforms.</li><li>Administer user accounts, permissions, and group policies within Active Directory.</li><li>Collaborate with Tier 1 analysts and other IT specialists to troubleshoot and solve more complex problems.</li><li>Document solutions and develop knowledgebase articles for recurring issues.</li></ul>
