We are looking for a Customer Service Representative to support customer interactions for a contract position. This role focuses on delivering prompt, detail-oriented assistance by phone, handling service inquiries, and accurately processing customer orders. The ideal candidate is comfortable working in a fast-paced call center setting and can provide a positive experience across both inbound and outbound communication.<br><br>Responsibilities:<br>• Respond to incoming customer calls with empathy and a solutions-focused approach.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Enter customer orders and service information accurately while maintaining attention to detail.<br>• Assist customers with questions, issue resolution, and general account or order-related support.<br>• Document conversations, actions taken, and relevant information clearly within internal systems.<br>• Meet service expectations for call handling, responsiveness, accuracy, and customer satisfaction.<br>• Collaborate with team members and supervisors to address escalated concerns and improve service outcomes.
We are looking for a Customer Service Representative to support a busy service team in New Hampshire. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, managing order information, and handling a high volume of calls with accuracy. The person in this role will serve as a key point of contact for customers while helping ensure timely responses and efficient service.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide clear, courteous assistance for questions, concerns, and service needs.<br>• Enter customer orders and update account details accurately within company systems.<br>• Manage both inbound and outbound phone communication to support follow-up, issue resolution, and service coordination.<br>• Deliver a positive customer experience by addressing requests promptly and maintaining a detail-oriented approach throughout each interaction.<br>• Document conversations, order activity, and service updates thoroughly to maintain accurate records.<br>• Work with internal teams to escalate complex issues and help drive timely solutions for customers.<br>• Use CRM tools, including Salesforce when applicable, to track customer interactions and support case management.
<p>Robert Half is looking for a Marketing Assistant with digital marketing and account support experience to join a fast-paced team in an onsite, part-time contract role. This position will provide critical support to a marketing account team, ensuring continuity across campaigns, reporting, and client communications during a coverage period. </p><p><br></p><p>Responsibilities: </p><ul><li>Support SEO audits across multiple accounts, including assisting with QA checks and review cycles for deliverables </li><li>Manage and distribute email communications, including recap emails and member-facing messaging through shared inboxes </li><li>Process and submit website updates, ensuring accuracy and timely completion </li><li>Assist with mass communications deployments such as announcements and campaign-related updates </li><li>Provide support on general marketing operations and account coordination tasks during peak periods </li><li>Collaborate with cross-functional teams to execute campaign-related deliverables and maintain account workflows </li><li>Ensure responsiveness to team requests and meet deadlines with strong attention to detail and follow-through</li></ul><p><br></p>
We are looking for a Patient Service Representative to support a busy healthcare team in Massachusetts. This Long-term Contract position focuses on creating a positive experience for patients by coordinating appointments, handling registration activities, and responding to inquiries with care and attention. The ideal candidate is organized, service-driven, and comfortable managing a high volume of patient interactions in a fast-paced setting.<br><br>Responsibilities:<br>• Coordinate patient appointments efficiently, ensuring accurate scheduling and timely follow-up for changes or cancellations.<br>• Welcome and assist patients throughout the registration process while confirming demographic and insurance information.<br>• Respond to incoming calls with a courteous, solutions-focused approach and direct inquiries to the appropriate department when needed.<br>• Provide front-line support for patient service needs, helping resolve routine concerns and questions in a detail-oriented manner.<br>• Maintain accurate records in scheduling and registration systems to support smooth daily operations.<br>• Communicate clearly with clinical and administrative teams to help align patient appointments and service requests.<br>• Monitor appointment details closely to reduce errors and improve the overall patient access experience.
<p>Part-Time Bookkeeper - 10-20 hours per week. </p><p><br></p><p>We are looking for a detail-oriented Part-Time Bookkeeper to support ongoing financial operations for a team in Hooksett, New Hampshire. This Long-term Contract opportunity is ideal for someone who can work independently in a part-time capacity while maintaining accurate records and supporting day-to-day accounting activities. The role offers a steady schedule of approximately 10 to 20 hours per week and requires strong organizational skills, sound judgment, and hands-on bookkeeping experience.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records by classifying transactions and keeping bookkeeping data current and organized.</p><p>• Reconcile bank and account activity on a routine basis to identify discrepancies and ensure reporting accuracy.</p><p>• Process incoming and outgoing financial transactions, including support for accounts payable and accounts receivable activities.</p><p>• Assist with general accounting tasks and provide administrative support related to routine financial operations.</p><p>• Review entries for completeness and accuracy while helping ensure records align with internal documentation and reporting needs.</p>
<p>We are looking for a detail-oriented Staff Accountant to support financial operations for an organization in Nashua, New Hampshire. This is a Part-Time Contract position, offering an opportunity to contribute to day-to-day accounting activities and maintain accurate financial records. The ideal candidate will bring strong bookkeeping expertise, sound judgment, and the ability to manage essential accounting tasks in a timely and organized manner.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries to ensure financial transactions are recorded accurately and on schedule.</p><p>• Maintain the general ledger by reviewing account activity, reconciling balances, and resolving discrepancies.</p><p>• Assist with year-end close activities, including account analysis and supporting documentation preparation.</p><p>• Organize financial records and compile materials needed for audits and other reporting requirements.</p><p>• Process routine bookkeeping functions while helping keep accounting operations efficient and compliant.</p><p>• Support financial oversight for assigned funds or entities managed by the organization.</p><p>• Collaborate with internal stakeholders to clarify accounting information and address outstanding financial items.</p>
<p>We are looking for a Member Services Supervisor to oversee a high-quality experience for members while guiding day-to-day service operations. This role combines team leadership, process improvement, and direct coordination of member programs to strengthen satisfaction, accuracy, and long-term engagement. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage service activities in a fast-paced office environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct membership lifecycle activities, ensuring smooth enrollment, account maintenance, and separation processes with careful attention to service quality and accuracy.</p><p>• Coordinate the planning and support of member-facing activities such as meetings, training sessions, and industry events, representing the organization in a thorough and attentive manner.</p><p>• Create and refine engagement initiatives that improve the member experience, encourage continued participation, and support retention goals.</p><p>• Review service metrics and member input to uncover patterns, identify gaps, and propose practical improvements to internal workflows.</p><p>• Manage projects focused on strengthening member service operations, working closely with internal departments and outside vendors to deliver effective solutions.</p><p>• Coach, train, and support team members on service procedures, systems usage, and performance expectations, including ongoing development and feedback.</p><p>• Keep member communications, website materials, and vendor-related documents current, accurate, and aligned with operational needs.</p><p>• Maintain precise member records in business systems and recommend upgrades or process changes that improve efficiency, including enhancements related to ticketing and member management platforms.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly, 508-205-2127 Eric Lebow</u></em></strong></p>