Add your latest resume to match with open positions.
2 results for Entry Level Help Desk Support in Michigan City, IN
- Chicago, IL
- onsite
- Temporary / Contract
- 47.5 - 55 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance and day-to-day operational support for a growing organization in Chicago, Illinois. This Long-term Contract position offers the chance to work closely with internal staff and external technology partners while helping maintain a reliable end-user computing environment. The role combines hands-on desktop support, issue resolution, and coordination across IT-related tasks to keep business operations running smoothly.<br><br>Responsibilities:<br>• Deliver onsite support for employees by diagnosing and resolving hardware, software, and access-related issues across desktop and laptop environments.<br>• Assist with setup, deployment, and maintenance of workstations, peripherals, and user devices for both new and existing team members.<br>• Monitor and manage service desk requests, document solutions, and ensure timely follow-up on reported technical problems.<br>• Support both Windows and Mac users with troubleshooting related to operating systems, Microsoft 365 applications, and everyday connectivity concerns.<br>• Coordinate with external vendors and internal stakeholders to address escalated issues, service needs, and technology-related requests.<br>• Help maintain user accounts, permissions, and directory services tasks, including basic support within Active Directory environments.<br>• Contribute to office technology operations by supporting equipment readiness, workspace setup, and routine IT administrative activities.<br>• Identify recurring support issues and assist with process improvements or small technical projects that enhance overall IT service delivery.
- 2026-05-28T00:00:00Z
- Chicago, IL
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.</p><p>• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.</p><p>• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.</p><p>• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.</p><p>• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.</p><p>• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.</p><p>• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.</p>
- 2026-06-05T00:00:00Z