We are looking for an experienced and detail-oriented Client Care Coordinator to support property marketing and client service activities in Miami, Florida. This is a Long-term Contract position that calls for strong organizational skills, clear communication, and the ability to manage multiple administrative priorities in a fast-paced, in-person environment. The ideal candidate will bring experience coordinating materials, tracking details accurately, and working closely with internal partners to ensure timely delivery of client-facing support.<br><br>Responsibilities:<br>• Coordinate day-to-day follow-up with brokers and internal partners to keep assignments moving forward and ensure requests are addressed promptly.<br>• Prepare and organize vouchers, reports, and related documentation with a high degree of accuracy and comfort working with numbers.<br>• Arrange property signage and oversee related logistics to support marketing and onsite presentation needs.<br>• Compile tour books, surveys, and other client-facing materials in a clear, organized, and timely manner.<br>• Partner with multiple teams to deliver administrative and marketing support that aligns with client expectations and business priorities.<br>• Use Microsoft Office and Adobe creative tools to format documents, update materials, and maintain consistent presentation standards.<br>• Monitor deadlines, manage shifting priorities, and maintain dependable support for ongoing office and client service activities.
We are looking for an organized and detail-oriented Client Care Coordinator to join our team on a contract basis in Miami, Florida. This role requires a meticulous approach and strong communication skills, as you will be handling various marketing tasks and collaborating with internal teams. The ideal candidate will have experience in commercial real estate and proficiency in design software such as Adobe InDesign, Photoshop, and Illustrator.<br><br>Responsibilities:<br>• Follow up with brokers to ensure smooth communication and timely updates.<br>• Create and assemble offering memorandums and tour books for client presentations.<br>• Coordinate and order signage for property listings.<br>• Utilize Adobe InDesign, Photoshop, and Illustrator extensively to design marketing materials.<br>• Maintain accuracy and attention to detail while managing multiple tasks.<br>• Collaborate with internal teams to meet client requirements and project deadlines.<br>• Leverage commercial real estate experience to provide valuable insights and contributions.<br>• Manage and organize marketing materials to ensure brand consistency.<br>• Assist with administrative tasks as needed to support the marketing team.<br>• Ensure all deliverables meet high standards and client expectations.
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate.<br><br>Responsibilities:<br>• Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process.<br>• Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule.<br>• Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience.<br>• Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements.<br>• Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations.<br>• Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues.<br>• Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality.
<p>We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.</p><p>• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.</p><p>• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.</p><p>• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.</p><p>• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.</p><p>• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.</p><p>• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.</p>
We are looking for a Customer Service Representative to support customers in a fast-paced, service-focused environment. This contract-to-permanent position is ideal for someone who communicates clearly, stays organized while managing multiple tasks, and delivers a positive experience across phone-based interactions. The role involves handling inbound and outbound customer inquiries, processing order-related information, and resolving issues efficiently while maintaining clear and respectful communication in both English and Spanish.<br><br>Responsibilities:<br>• Manage a high volume of incoming and outgoing calls while providing courteous, timely assistance to customers.<br>• Address customer questions, concerns, and service requests by identifying solutions and following issues through to resolution.<br>• Enter and update customer and order information accurately within company systems to maintain reliable records.<br>• Support day-to-day service activities by prioritizing multiple requests and keeping work organized in a busy call center setting.<br>• Communicate effectively with English- and Spanish-speaking customers to ensure clear understanding and consistent support.<br>• Escalate more complex service matters when needed and coordinate with internal teams to help achieve prompt outcomes.<br>• Maintain a careful and attentive approach during every interaction while meeting service expectations for responsiveness and accuracy.
We are looking for a Customer Service Representative to join a team in Doral, Florida, in a contract-to-permanent opportunity. This role focuses on supporting guests and travel advisors with reservation-related needs while delivering courteous, attentive service across multiple communication channels. The ideal candidate brings strong booking accuracy, confidence in handling high-volume customer interactions, and the ability to contribute to both service excellence and revenue growth.<br><br>Responsibilities:<br>• Manage daily reservation activity by entering and updating booking details accurately across core and supporting systems.<br>• Handle new reservations, itinerary changes, cancellations, and documentation updates while maintaining a high standard of data quality.<br>• Support guests and travel advisors through inbound and outbound communication with an attentive, solution-focused approach.<br>• Apply company guidelines consistently when reviewing and processing reservation requests.<br>• Identify opportunities to enhance existing bookings through value-added recommendations and upselling when appropriate.<br>• Provide additional call support during busy periods to help maintain service levels for the reservations team.<br>• Build and maintain strong knowledge of company offerings in order to answer questions and guide customer decisions effectively.<br>• Troubleshoot access or usage issues related to MyWindstar and other connected platforms, escalating concerns when needed.<br>• Communicate recurring issues or booking challenges to leadership promptly and share practical recommendations for resolution.