<p>A growing manufacturer is seeking a Customer Service Representative to join its collaborative team. This is a fully in-office opportunity offering excellent benefits, a stable work environment, and the chance to support nationally recognized retail customers.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Process customer orders, including EDI and manual orders.</li><li>Coordinate with internal teams to ensure timely order fulfillment and shipment updates.</li><li>Respond to customer inquiries regarding orders, shipments, product issues, and returns via phone and email.</li><li>Work closely with warehouse and demand planning teams to resolve order discrepancies and customer concerns.</li><li>Maintain accurate customer and order information within the ERP system.</li></ul><p><br></p>
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. In this role, you will act as a central point of contact for customers while helping internal teams deliver a consistent and responsive experience. The ideal candidate brings strong organizational skills, sound judgment, and a commitment to accurate, high-quality service.<br><br>Responsibilities:<br>• Serve as a primary contact for customer inquiries, providing timely updates and clear communication throughout the service process.<br>• Partner with departments across the business to help ensure work is completed accurately and within expected timeframes.<br>• Monitor service activity and follow up on open items so customers remain informed on status and next steps.<br>• Review completed orders or service records to confirm charges align with customer agreements and approved terms.<br>• Maintain organized documentation, account notes, and administrative records to support daily operations and reporting needs.<br>• Handle inbound and outbound customer communication professionally, resolving concerns and escalating issues when appropriate.<br>• Support a collaborative workflow by coordinating with internal stakeholders to address service questions, billing concerns, and account needs.
<p><strong>Job Summary</strong></p><p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>