<p> </p><p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p> </p><p>Salary is 50,000 - 60,000.</p><p> </p><p>Benefits include medical, dental, vision insurance, and pension plan.</p><p> </p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Saddle Brook, New Jersey. This long-term contract position offers the opportunity to contribute to a dynamic environment within the electronics industry. The ideal candidate will excel in handling customer inquiries, performing administrative tasks, and ensuring a high level of service accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone and email.</p><p>• Conduct verification calls to confirm provided information.</p><p>• Accurately review and validate bank account details as part of routine processes.</p><p>• Manage administrative tasks, including data entry and documentation.</p><p>• Collaborate with team members to address additional responsibilities as required.</p><p>• Maintain organized records and adhere to company procedures.</p><p>• Communicate effectively with customers to ensure satisfaction and resolution.</p><p>• Utilize Microsoft Excel and Word to complete tasks efficiently.</p><p>• Handle inbound and outbound calls with professionalism and attention to detail.</p><p>• Ensure accuracy in all customer-related processes and documentation.</p>
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a job opportunity. This position is on-site, Monday through Friday, 9am-5:30pm and will start immediately. This assignment will run for 2 months with a likely extension. There may be an opportunity to become an FTE for the right candidate. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
<p>We are looking for a dedicated Returns Coordinator to join our team near Saddle Brook, New Jersey. This position focuses on managing customer returns and claims, ensuring accurate documentation, and delivering exceptional service to both internal teams and external clients. As this is a long-term contract role, it offers an excellent opportunity to build expertise in the pharmaceutical industry while contributing to operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer return requests, issuing necessary return authorization numbers and ensuring compliance with company policies.</p><p>• Investigate shipping discrepancies, including shortages, overages, and mis-shipments, while documenting financial impacts.</p><p>• Collaborate with the distribution center to verify the condition of returned items and confirm product authenticity using original sales records.</p><p>• Maintain detailed and organized digital and physical records of all return claims, keeping stakeholders informed throughout the process.</p><p>• Coordinate directly with customers to arrange logistics for returns, including call tags for damaged items attributed to customers or carriers.</p><p>• Work closely with Account Services, Quality Assurance, and Finance to resolve discrepancies and finalize credits, replacements, or adjustments.</p><p>• Analyze returned items to determine appropriate disposition, such as restocking, destruction, return to vendor, or scrapping.</p><p>• Respond promptly and professionally to customer inquiries, providing clear information about returns, claims, and resolutions.</p><p>• Utilize SAP and other internal systems to enter and update data, ensuring accuracy and completeness.</p><p>• Apply strong analytical skills and independent judgment to support efficient decision-making on claim outcomes.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Jackson, New Jersey. This is a long-term contract position offering an excellent opportunity to work in a dynamic environment while providing exceptional support to clients. Ideal candidates will thrive in multitasking and enjoy contributing to a positive organizational culture.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, ensuring their needs are met effectively.<br>• Manage customer accounts, updating records and resolving inquiries promptly.<br>• Collaborate with colleagues to foster teamwork and support company goals.<br>• Demonstrate professionalism and empathy while addressing customer concerns.<br>• Maintain accurate and organized documentation of client interactions.<br>• Assist in promoting a positive work culture through active participation and engagement.<br>• Shadow colleagues during the onboarding process to gain a thorough understanding of responsibilities.<br>• Uphold business casual standards while representing the company.<br>• Handle time approvals and scheduling tasks efficiently.<br>• Support nursing home clients by addressing their unique pest management needs.
<p>We are looking for a dedicated Customer Support Representative to join our team. In this role, you will handle inbound customer inquiries, provide exceptional service, and offer patient, supportive assistance to ensure customer satisfaction. This is a long-term contract position with the opportunity to work in a dynamic environment within the health and biotech industry.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide accurate information to address customer inquiries.</p><p>• Assist clients with troubleshooting Bluetooth and mobile device connectivity issues.</p><p>• Maintain an attentive and friendly demeanor while supporting customers new to technology.</p><p>• Manage and prioritize tasks effectively to ensure timely resolution of client concerns.</p><p>• Collaborate with team members to enhance customer service practices and improve overall satisfaction.</p><p>• Utilize Microsoft Word, Excel, and Outlook to document interactions and manage customer records.</p><p>• Educate customers about product features and functionality to enhance their experience.</p><p>• Identify opportunities to improve processes and contribute to team efficiency.</p><p>• Follow established protocols to ensure compliance with company policies and standards.</p>
We are looking for a dedicated Call Center Specialist to join our team in Somerset, New Jersey. In this role, you will handle inbound customer inquiries, provide exceptional service, and ensure customer satisfaction through efficient communication and problem-solving. This is a long-term contract position offering the opportunity to work in a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer questions and concerns with professionalism.<br>• Deliver high-quality customer service by effectively handling inquiries and resolving issues.<br>• Maintain accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance customer experience and share best practices.<br>• Utilize basic office tools and software to manage call center operations efficiently.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Provide detailed product or service information to customers when required.<br>• Identify and escalate unresolved issues to the appropriate department for further assistance.<br>• Demonstrate a thorough understanding of call center processes and standards.<br>• Continuously strive to improve customer satisfaction through proactive communication and support.
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
New Opportunity in Willow Grove - Our client is seeking an experienced Procurement Specialist for 6 month engagement with a likely extension. This role has the potential to become a full time position for the right candidate. This position is 100% on site and will begin immediately. <br><br>Under the supervision of the Procurement Manager, the Procurement & Administrative Support Specialist is responsible for assisting with general procurement and administrative activities necessary to support a centralized purchase order process throughout the United States. This role ensures compliance with company purchasing policies, maintains accurate documentation, and provides day-to-day administrative support to the procurement team.<br>Key Responsibilities:<br>• Assist in the processing, creation, and tracking of purchase orders for goods and services in accordance with established company guidelines.<br>• Collaborate with internal teams and external vendors to obtain competitive quotes, resolve order discrepancies, and expedite orders as needed.<br>• Review and verify incoming purchase requisitions for completeness and accuracy before submitting for approval.<br>• Maintain well-organized records of procurement activities, contracts, supplier information, and supporting documentation.<br>• Monitor open PO status and follow up on outstanding orders, working with suppliers to ensure timely delivery.<br>• Coordinate routine communication with suppliers regarding order confirmations, changes, and delivery schedules.<br>• Support the onboarding of new suppliers and assist with updating supplier information in procurement systems.<br>• Assist in preparing reports on purchasing activities, supplier performance, and spend analysis as requested by management.<br>• Provide general administrative support to the procurement team, including scheduling meetings, preparing correspondence, and handling routine inquiries.<br>• Ensure compliance with company purchasing policies and assist with standardization initiatives for procurement processes.<br>Qualifications:<br>• 1–2 years of experience in a procurement, purchasing, or administrative support role (corporate setting preferred).<br>• Familiarity with purchase order systems and basic procurement processes is highly desired.<br>• Experience using Coupa is highly preferred.<br>• Strong organizational and communication skills with keen attention to detail.<br>• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with procurement or ERP software is a plus.<br>• Ability to prioritize tasks and manage time effectively in a fast-paced environment.<br>• Customer service mindset and ability to work collaboratively across teams.<br>Additional Information:<br>This role is based in the United States and supports centralized procurement operations across the US. Occasional overtime may be required to meet deadlines or support critical procurement needs.<br>For immediate consideration please call Robert Half at 215-244-1551, or apply on-line. Thank you!
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
<p>We are looking for a detail-oriented Account Receivables / Billing Specialist to join our team in Saddle Brook, New Jersey. This long-term contract position involves managing billing operations and ensuring accurate invoicing processes. The ideal candidate will possess strong organizational skills and be proficient in handling computerized billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process billing statements to ensure timely and accurate invoicing.</p><p>• Upload invoices into the company’s billing system, maintaining organized records.</p><p>• Utilize Excel to manage billing data efficiently.</p><p>• Review and verify billing information to ensure accuracy before submission.</p><p>• Collaborate with internal teams to address any billing discrepancies or issues.</p><p>• Maintain up-to-date knowledge of the company’s billing procedures and systems.</p><p>• Generate reports related to billing activities for management review.</p><p>• Assist in streamlining billing processes to improve efficiency.</p><p>• Ensure compliance with company policies and regulatory standards related to billing.</p><p>• Provide excellent customer service when addressing billing inquiries.</p>
<p>We are looking for a dedicated Technical Support Specialist. This role involves providing exceptional support to customers while managing technical cases from start to finish. You will play a key role in ensuring seamless communication, documentation, and collaboration across departments to achieve efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage technical cases from initiation to closure, ensuring timely and accurate resolution.</p><p>• Maintain clear and attentive communication with customers throughout the support process.</p><p>• Document all activities, testing outcomes, and resolutions with attention to detail.</p><p>• Provide assistance to internal teams in quality assurance, testing, and tracking hardware and software issues.</p><p>• Troubleshoot software-related technical issues as your expertise develops.</p><p>• Identify and address process inefficiencies, proposing improvements to streamline workflows.</p><p>• Collaborate effectively with engineering, logistics, and sales teams to resolve complex issues.</p><p>• Utilize tracking systems to monitor progress and ensure all cases are updated promptly.</p>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p>Base 50K – 60K plus Commission </p><p><br></p><p>benefits</p><ul><li>flexibility</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage sales.</li><li>Identify and pursue new business opportunities through proactive outreach.</li><li>Attend networking events.</li><li>Collaborate with the marketing team for event setup and lead generation support.</li><li>Maintain strong client relationships and deliver exceptional customer service.</li><li>Achieve and exceed sales targets through strategic planning and execution.</li><li>Provide regular updates on pipeline and territory performance.</li><li>Represent the company professionally at all times.</li></ul><p><br></p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a detail‑oriented <strong>Accounts Payable Specialist</strong> to join our team on a contract basis. The ideal candidate will bring strong technical skills, excellent organizational habits, and the ability to thrive in a fast‑paced, deadline‑driven finance environment. This role will support daily AP operations, ensuring accurate invoice processing, timely payments, and exceptional vendor service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process high volumes of invoices with accuracy and efficiency.</li><li>Review invoices for proper coding, approvals, and compliance with company policies.</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Manage the AP inbox and respond to vendor and internal inquiries professionally.</li><li>Prepare and process weekly payment runs (ACH, checks, wire transfers).</li><li>Assist with month‑end close activities, including accruals and reporting.</li><li>Maintain complete and organized AP records for audit readiness.</li><li>Partner with procurement, finance, and business stakeholders as needed.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis. This role offers an excellent opportunity to contribute to a dynamic organization in New York, New York, where you will play a key role in managing accounts receivable processes and ensuring the accuracy of financial transactions. The ideal candidate will possess strong analytical skills and attention to detail while supporting various billing and collection activities.<br><br>Responsibilities:<br>• Process and record incoming payments with precision and timeliness.<br>• Manage the accounts receivable inbox, addressing vendor and customer inquiries efficiently.<br>• Handle billing tasks, ensuring accuracy and compliance with company guidelines.<br>• Investigate and resolve discrepancies in accounts to maintain accurate financial records.<br>• Perform collection activities to ensure timely payments from clients.<br>• Provide exceptional support to customers and vendors regarding accounts or payment-related concerns.<br>• Collaborate on ad-hoc projects as assigned by the Accounts Receivable Manager.<br>• Utilize Microsoft Dynamics 365 and NetSuite to manage financial data and processes.<br>• Leverage advanced Microsoft Excel skills to analyze and organize financial information.
<p><strong>About the Role</strong></p><p>We are seeking a detail‑oriented and highly organized <strong>Payroll Specialist</strong> to join our team on a contract basis. This role is responsible for ensuring timely, accurate payroll processing and supporting related compliance and reporting activities. The ideal candidate brings strong technical skills, deep payroll knowledge, and the ability to thrive in a fast‑paced environment while maintaining confidentiality and precision.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Process payroll accurately and on time for hourly and salaried employees.</li><li>Review, validate, and audit payroll data, including timesheets, earnings, deductions, bonuses, and adjustments.</li><li>Ensure compliance with federal, state, and local payroll laws and regulations.</li><li>Reconcile payroll reports and work with HR, Finance, and managers to resolve discrepancies.</li><li>Manage employee payroll inquiries and provide timely, professional support.</li><li>Maintain payroll records and documentation for audit readiness.</li><li>Assist with payroll tax reporting, year‑end activities (W‑2s, 1099s), and system updates.</li><li>Support process improvements and contribute to enhancing payroll accuracy and efficiency.</li></ul><p><br></p>
We are looking for a dedicated Accounts Receivable Specialist to oversee the full-cycle accounts receivable process with a strong focus on managing high-volume collections. This role is essential in maintaining accurate financial records, ensuring timely payments, and resolving disputes efficiently. The ideal candidate will demonstrate exceptional organizational skills, analytical thinking, and a proactive approach to customer account management. <br> Responsibilities: Collections & Customer Account Management Execute high-volume collection activities, including outbound calls, emails, statements, and follow-up on past-due balances. Monitor A/R aging and prioritize accounts based on risk, amount, and payment trends. Maintain detail oriented, customer-focused communication while resolving payment delays, disputes, and short-pays. Negotiate payment plans when necessary, ensuring proper documentation and approval. Escalate chronic delinquencies following internal credit and escalation procedures. Cash Application & Reconciliation Collaborate with the cash application team to ensure timely and accurate posting of customer payments. Reconcile customer accounts, investigate unapplied cash, and resolve discrepancies. Review remittance details and ensure alignment with customer invoices. Billing & Dispute Resolution Partner with Sales, Customer Service, and Operations to resolve customer issues that delay payment (e.g., pricing errors, missing POs, delivery issues). Research discrepancies, create adjustment requests, and ensure proper approval workflows. Reporting & Analysis Prepare weekly AR aging reports, cash collection forecasts, and KPI metrics (DSO, delinquency rates, at-risk accounts). Identify trends or systemic issues contributing to delinquencies and recommend process improvements. Support month-end closing activities related to AR, including reconciliations and audit documentation. Process Improvement Contribute to the enhancement of AR workflows, including automation, standardization of outreach, and documentation updates. Assist in maintaining credit policy compliance and strengthening internal controls. Benefits: Medical/dental/vision 401k PTO
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
<p><strong>Overview</strong></p><p> The Technical Engineering Training Specialist is responsible for developing and delivering training programs for both internal and external customers across a full product ecosystem (including instruments, reagents, and digital tools). The role ensures users gain a high level of understanding regarding functionality, maintenance, troubleshooting, and operation.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide training to new hire field service and technical support engineers on all system types, covering installation through decommission. Training may be conducted in-person, remotely, or through virtual/live-streamed sessions.</li><li>Provide training to customer biomedical/biomechanical technicians as requested, focusing on preventive maintenance and basic service operations. Training may be in-person, remote, or virtual/live-streamed.</li><li>Deliver lectures and hands-on demonstrations covering safety, installation, programming, maintenance, troubleshooting, and operation. Follow defined course outlines, distribute materials, administer tests, and demonstrate relevant procedures.</li><li>Administer written and practical examinations and document performance outcomes for internal reporting.</li><li>Maintain training equipment in optimal working condition, ensuring instruments, components, and instructional materials are current and functional.</li><li>Observe trainees during instruction, provide support, and answer questions.</li><li>Review and update training content as needed to ensure continuous improvement, retiring outdated documentation and developing new materials when appropriate.</li><li>Participate in meetings, seminars, and industry training to maintain professional knowledge and integrate new information into instruction.</li><li>Ensure that all classes have access to functioning equipment, necessary consumables, and printed materials prior to instruction.</li></ul><p><br></p><p><br></p>
<p>Rapidly expanding New York City professional services firm is currently seeking an Accounts Receivable Specialist to join their team in New York, New York. In this role, you will oversee financial reporting, invoicing, and collections for multiple entities, ensuring accuracy and efficiency in all processes. This position offers an opportunity to collaborate closely with various departments and contribute to the company’s financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Generate detailed reports on overdue accounts and collections progress for multiple company entities.</p><p>• Collaborate with project managers and departments to oversee invoicing and improve collection strategies.</p><p>• Manage the reporting and processing of royalty payments.</p><p>• Monitor aging reports and prepare comprehensive summaries for senior accounting staff.</p><p>• Conduct ad hoc analyses to support special financial projects.</p><p>• Investigate discrepancies in invoices, resolve issues, and issue corrected invoices as required.</p><p>• Support collection efforts by preparing detailed reports, analyzing payment trends, and developing client-specific collection plans.</p><p>• Participate in monthly meetings with studios to address collections and cash flow concerns.</p><p>• Assist with client billing processes, ensuring accurate and timely invoicing.</p><p>• Utilize Deltek software to streamline accounts receivable operations.</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
