We are looking for an Account Manager to join our team in Tennessee in a contract capacity with the potential for a permanent role. This position supports key customer accounts by overseeing order activity, responding to product and pricing inquiries, and helping ensure a smooth experience from order placement through delivery. The ideal candidate brings strong coordination skills, a customer-focused mindset, and the ability to work across sales, customer service, and operations to resolve issues and maintain accurate account documentation.<br><br>Responsibilities:<br>• Manage customer purchase orders from entry through completion, ensuring details are accurate and processed in a timely manner.<br>• Respond to client questions regarding pricing, inventory status, and comparable product alternatives to support purchasing decisions.<br>• Identify opportunities to expand account value by recommending additional products that align with customer needs.<br>• Monitor open orders, backordered items, and urgent shipments, providing timely updates and status reports to customers and internal teams.<br>• Prepare and distribute order, shipment, billing, and related account reports as requested.<br>• Serve as a primary point of contact for assigned clients, coordinating with internal departments to deliver responsive service and maintain strong business relationships.<br>• Maintain organized records for customer agreements, account documents, and contract-related information.<br>• Support electronic data interchange activities by reviewing transactions, resolving discrepancies, and helping maintain accurate order flow.<br>• Partner with customer contacts and warehouse personnel to coordinate shipping timelines, order changes, returns, and special handling requests.<br>• Address service or operational issues quickly and assist with additional sales support and customer service tasks as needed.