<p>Our client is seeking a dedicated Customer Service Manager to lead the front-end operations at their busy construction supplies company in Van Nuys. This individual will play a critical role in ensuring a seamless experience for both our customers and their team. This is a contract to hire position with a full-time schedule and 100% onsite in Van Nuys. For more information, please call our local San Fernando Valley office at 818-703-8818.</p>
We are looking for a detail-oriented E-Commerce Specialist to join our team in El Segundo, California. This contract-to-permanent position involves supporting customers by managing inquiries, processing orders, and ensuring timely delivery of products. If you thrive in a fast-paced environment and excel at customer service, this role offers a great opportunity to grow within the printing and publishing industry.<br><br>Responsibilities:<br>• Serve as the primary contact for customers, addressing inquiries, providing quotes, and processing orders while ensuring delivery aligns with customer expectations.<br>• Review and analyze customer contracts to confirm all order requirements are met.<br>• Collaborate with internal teams and field sales representatives to monitor and maintain on-time delivery of products.<br>• Prepare and deliver product and pricing information, including detailed quotations, to customers.<br>• Maintain accurate and up-to-date information in e-commerce and other business systems to support customer service operations.<br>• Regularly monitor customer websites to gather data such as supplier scorecards and product demand forecasts.<br>• Investigate and resolve customer concerns and complaints in a proactive manner.<br>• Keep the operations team, Market Managers, and Customer Service Manager informed of any issues requiring additional support.<br>• Provide backup assistance for team members as needed.<br>• Represent the company professionally during customer visits and meetings.
We are looking for an experienced Customer Service Representative to join our team in Anaheim, California, on a contract basis. In this role, you will provide exceptional support to customers while handling a variety of responsibilities, including assisting senior team members and contributing to departmental initiatives. This position offers opportunities for growth and development as you enhance your skills and take on additional tasks.<br><br>Responsibilities:<br>• Address customer inquiries promptly and in a detail-oriented manner, ensuring satisfaction and positive experiences.<br>• Escalate complex issues and critical cases to senior team members with thorough documentation.<br>• Support higher-level representatives by managing standard workloads during peak periods.<br>• Mentor and guide entry-level customer service staff to enhance team performance and support individual growth.<br>• Gain in-depth knowledge of assigned products and services to resolve common customer concerns.<br>• Develop and update internal resources such as FAQs and knowledge base articles based on customer feedback.<br>• Maintain accurate records of customer interactions, including detailed case notes and resolution steps.<br>• Assist with quality control processes by gathering data and conducting preliminary audits.<br>• Utilize multiple platforms, including Salesforce Service Cloud, to manage cases efficiently.<br>• Analyze customer trends and historical data to identify recurring issues and propose solutions.
<p>We are looking for a dynamic Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in delivering exceptional customer experiences in a showroom environment while supporting various sales and operational functions.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service to showroom visitors, ensuring a positive and engaging experience.</p><p>• Collaborate with the sales team to support cross-functional tasks and enhance operational efficiency.</p><p>• Assist in training employees on outdated systems to ensure smooth transitions and effective use.</p><p>• Represent the company with attention to detail at tradeshows, requiring travel for 3-day trips up to 4-6 times per year.</p><p>• Handle inbound and outbound calls, responding promptly to customer inquiries and scheduling appointments.</p><p>• Manage order entry, data processing, and email correspondence with attention to detail.</p><p>• Utilize tools such as Microsoft Word and Excel to maintain accurate records and support reporting needs.</p><p>• Ensure high levels of organization and multitasking to meet customer and business demands.</p><p>• Maintain a welcoming and well-organized showroom environment while standing for extended periods.</p><p>• Leverage problem-solving skills to address customer concerns effectively.</p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Long Beach, California. In this role, you will be responsible for delivering exceptional customer support, resolving inquiries promptly, and assisting in order entry processes. This is a fantastic opportunity to contribute to a dynamic team within the apparel manufacturing industry.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone or email with professionalism and efficiency.<br>• Handle inbound calls and provide accurate information to address customer needs.<br>• Process and manage order entries while ensuring accuracy and timeliness.<br>• Collaborate with Account Managers to deliver seamless customer service support.<br>• Prioritize tasks effectively to meet deadlines in a fast-paced environment.<br>• Apply problem-solving skills to address challenges and find suitable resolutions.<br>• Utilize Zendesk and NetSuite systems to manage customer interactions and track orders.<br>• Maintain a high level of attention to detail and organizational skills to manage multiple tasks.<br>• Deliver friendly and engaging customer service experiences through clear and casual communication.
We are looking for a dedicated Customer Service Representative to join our team in Santa Fe Springs, California. In this role, you will support a manufacturing environment by managing customer inquiries, processing orders, and performing various administrative tasks. This position offers a Contract to permanent opportunity, providing long-term growth potential for motivated individuals.<br><br>Responsibilities:<br>• Manage customer orders accurately, ensuring timely processing and delivery.<br>• Handle inbound and outbound communication with customers to address inquiries and resolve issues.<br>• Maintain organized records and assist with filing and data entry tasks.<br>• Collaborate with team members to support daily operations and ensure smooth workflow.<br>• Perform general office duties, including handling mail and maintaining supplies.<br>• Utilize Microsoft Office tools to create and update documents efficiently.<br>• Ensure customer satisfaction through proactive communication and problem-solving.<br>• Act as a reliable team player, contributing to a positive and productive work environment.<br>• Monitor and report on order statuses, identifying and addressing potential delays.<br>• Support special projects or assignments as needed to meet organizational goals.
<p>Office Assistant (Contract Only) – Bilingual Spanish Required</p><p>We are seeking a reliable and detail-oriented Office Assistant for a contract-only position. The ideal candidate is bilingual in English and Spanish, highly organized, and able to provide strong administrative support in a fast-paced environment.</p><p>Responsibilities:</p><ul><li>Assist with daily office tasks such as filing, scanning, data entry, and document preparation</li><li>Manage incoming calls, emails, and front-desk communication</li><li>Support team members with scheduling, correspondence, and general administrative needs</li><li>Translate documents and communicate with Spanish-speaking clients or staff as needed</li><li>Maintain organized records, logs, and office systems</li><li>Provide additional support on special projects as assigned</li></ul><p><br></p>
<p>Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles!</p><p><br></p><p>For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us!</p><p><br></p><p>How you will contribute as our Legal Client Solutions Manager:</p><ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul><p><br></p><p>You should apply if:</p><ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul><p><br></p><p>What awaits you:</p><ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul><p><br></p><p>We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!</p><p><br></p><p>To apply directly, send resume to Stephanie(dot)Elliott(at)RobertHalf(dot)(com) Or call for Stephanie Elliott at 424-270-1740.</p>
<p>We are looking for a skilled Administrative Coordinator to join our team on a contract basis in Simi Valley, California. In this role, you will take on a variety of responsibilities that support sales order processes and customer-related administrative tasks. Reporting directly to the Quality Assurance Manager and Administration, you will collaborate across departments to ensure smooth daily operations and exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage sales orders by obtaining customer purchase orders and accurately entering them into the enterprise resource planning system.</p><p>• Maintain up-to-date customer account information and ensure a high standard of customer service.</p><p>• Collaborate with Operations, Sales, and Shipping teams to verify the accuracy and timeliness of orders and acknowledgments.</p><p>• Partner with Finance and Sales departments to ensure customer records are properly updated and maintained.</p><p>• Handle incoming calls efficiently, directing them to the appropriate departments or personnel.</p><p>• Support administrative tasks such as preparing correspondence, creating presentations, and managing documentation.</p><p>• Assist in maintaining system data accuracy and resolving any discrepancies.</p><p>• Utilize software tools such as Microsoft Office Suite, SAP, and Sage to complete tasks effectively.</p><p>• Ensure compliance with organizational procedures and maintain attention to detail in all communications.</p><p>• Contribute to the team's overall productivity by managing time-sensitive tasks and prioritizing workload.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>The market is heating in the Accounts Receivable field. Companies, small and large, are looking for skilled Accounts Receivable (A/R) Specialists for temporary and temporary to full-time opportunities. As an Accounts Receivable Manager you should have experience with the entering, posting and reconciling of batches, researching and resolving customer A/R issues, preparing aging reports, placing billing and collection calls, maintaining the cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L. Accounts Receivable Manager candidates should have good attention to detail and strong Microsoft Excel skills. If you are an Accounts Receivable Manager and want to manage a growing AR department, please submit your resume today!</p><p>Team Leadership:</p><p>· Provide leadership and direction to the accounts receivable team.</p><p>· Recruit, train, and develop staff to ensure a high-performing team.</p><p>Process Management:</p><p>· Oversee the end-to-end accounts receivable process, from invoicing to cash application.</p><p>· Ensure efficient and accurate recording of transactions.</p><p>Credit Management:</p><p>· Set and review credit limits for customers.</p><p>· Develop and implement credit policies to minimize credit risk</p><p>Collections Strategy:</p><p>· Develop and implement effective collections strategies to minimize overdue accounts.</p><p>· Monitor and analyze aging reports to prioritize collection efforts.</p><p>Customer Relationship Management:</p><p>· Build and maintain positive relationships with key customers.</p><p>· Collaborate with sales and customer service teams to address customer concerns.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports related to accounts receivable performance.</p><p>· Provide insights into cash flow, aging, and collection trends.</p><p>Process Improvement:</p><p>· Identify opportunities for process optimization in accounts receivable functions.</p><p>· Implement changes to improve efficiency, reduce DSO (Days Sales Outstanding), and enhance overall performance.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
<p>We are looking for an experienced and dynamic HR Business Partner to join our team in Torrance, California. The HR Business Partner will play a pivotal role in aligning human resources strategies with business objectives, while fostering a positive workplace culture. This HR Business Partner role offers an excellent opportunity to collaborate with leadership, provide strategic HR guidance, and manage diverse HR functions in a fast-paced environment.</p><p><br></p><p>Responsibilities: </p><p>• Furnish tactical and strategic HR consultation to assigned client groups, covering multiple states. </p><p>• Evaluate HR initiatives and devise recommendations to back business strategies. </p><p>• Propagate organizational efficacy, talent management, employee relations, training and development, and remuneration. </p><p>• Aid the Human Resources Department in formulating and enforcing cultural shifts in sync with company objectives. </p><p>• Guide and instruct managers in resolving human resources issues within their teams. </p><p>• Analyze and modify data to generate insightful reports, guaranteeing accurate and timely information for decision-making. </p><p>• Manage and conclude basic and intricate employee relations concerns, curbing potential threats to the company. </p><p>• Take an active role in regular client meetings to offer HR support and guidance. </p><p>• Remain current with legal requirements regarding employee management, minimizing legal risks and ensuring regulatory compliance. </p><p>• Lead or assist in implementing company-wide HR initiatives to client groups. </p><p>• Dispense daily advice to managers on coaching, counseling, career development, and disciplinary actions. </p><p>• Cultivate positive work relationships, enhance morale, boost productivity, and improve employee retention.</p><p> • Interpret HR policies and provide direction to employees and managers. </p><p>• Contribute to business unit revamps, workforce planning, and succession planning. </p><p>• Identify training needs and devise programs to augment the skills and knowledge of employees. </p><p>• Oversee the company's unemployment procedure and partake in related hearings. </p><p>• Assist with benefit and compensation plans, including explaining programs, consulting with employees, and providing administrative support.</p>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
<p>• Follow up with parents and clinics regarding missing/expired medical and dental exams</p><p> • Document all outreach and communication accurately in ChildPlus</p><p> • Submit collected documentation to the assigned Health Assistant for profile updates</p><p> • Contact parents and clinics via phone, email, fax, or message to obtain required records</p><p> • Provide basic health education to parents regarding outstanding requirements</p><p> • Maintain organized case tracking and ensure timely follow-up</p><p> • Support the Health Services team with compliance deadlines, monitoring, and audits</p>
<p>We are seeking a highly organized and proactive Sales Support & CRM Coordinator to join a growing B2B company in the food, beverage, nutraceutical, pharmaceutical, and raw materials industry. The ideal candidate has strong CRM experience, excellent communication skills, and the ability to manage customer communication, documentation, and internal coordination from beginning to end of the sales cycle. This role reports directly to the branch manager and includes cross-functional interaction with the VP of Operations and owner team in Michigan. As the company enters its next stage of growth, this position is key to strengthening sales operations, enhancing customer experience, and supporting overall team efficiency.</p><p> </p><p>This is a full-time onsite position (5 days/week) supporting a California-based team located in Santa Fe Springs and collaborating closely with outside sales reps and corporate leadership.</p><p> </p><p> </p><p><br></p><p>Job Title: Sales and Marketing Support</p><p>Location: California (Onsite, 5 Days/Week Full Time)</p><p> Start Date: As Soon As Possible</p><p> Location Size: 5 employees onsite + Outside Sales team</p><p> Industry: Food, Beverage, Nutraceutical, Pharmaceutical, Herbs/Spices, Raw Materials</p><p> </p><p> </p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the central point of contact for customer communication, documentation, and follow-through</li><li>Manage CRM data entry, tracking, updates, and reporting</li><li>Maintain accurate customer records, order details, and communication logs</li><li>Support 3 Outside Sales Representatives with administrative and customer-facing tasks</li><li>Assist sales and marketing with material prep, samples, quotes, and follow-up</li><li>Navigate and maintain the company’s internal intranet systems</li><li>Ensure timely responses to customer inquiries and requests</li><li>Coordinate information between California operations and corporate leadership in Michigan</li><li>Provide end-to-end support throughout the sales cycle</li><li>Assist with marketing and sales support initiatives as assigned</li></ul>
<p>Do you have a knack for establishing and regulating an organization's accounting and finance procedures? If you're a practical Accounting Manager, this might be the job for you. Consider this position if you want to feel appreciated in your day-to-day work and be rewarded for your efforts. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative Local Government company. Located in the Long Beach, California area, this Accounting Manager position would be on a permanent basis. Apply today with Robert Half!</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</p><p><br></p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p><br></p><p>- Possess a working knowledge of enterprise resource planning (ERP) systems</p><p><br></p><p>- Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant</p><p><br></p><p>- Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p><br></p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p><br></p><p>- Assist in the implementation of NetSuite Financials, including system and process design, data migration, testing, training, and go-forward system administration</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012837948. email resume to [email protected]</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Azusa, California. In this role, you will provide essential support across multiple departments, ensuring smooth operations and efficient management of administrative tasks. This is a long-term contract position, ideal for someone with strong organizational skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Organize and manage calendars for multiple departments, ensuring schedules remain accurate and up-to-date.<br>• Coordinate travel arrangements, including booking transportation and accommodations.<br>• Prepare and process expense reports, ensuring accuracy and compliance with company policies.<br>• Maintain confidentiality when handling sensitive information and documents.<br>• Take detailed meeting notes and distribute them to relevant stakeholders.<br>• Restock office supplies, including coffee and other essentials, to support daily operations.<br>• Provide clerical support such as filing, scanning, and updating records.<br>• Assist in updating and maintaining department files to ensure accessibility and accuracy.<br>• Support three departments with various administrative tasks as needed.
<p>Client is looking for Water Billing Clerk to support the Water Department. This role requires someone who can efficiently manage front-counter operations, assist residents with billing inquiries, process payments, and maintain accurate records. The ideal candidate is proactive, organized, and comfortable handling both in-person and email communications.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact at the front counter for incoming guests, residents, and vendors.</li><li>Provide excellent customer service by answering questions regarding water bills, account status, service requests, and department procedures.</li><li>Process payments in person, online, and by mail, ensuring accuracy and proper documentation.</li><li>Respond to customer emails promptly and professionally.</li><li>Assist with setting up new utility accounts, closing accounts, and making adjustments as needed.</li><li>Research and resolve billing discrepancies, delinquent accounts, or service concerns.</li><li>Handle daily cash drawer balancing and reconciliation.</li><li>Prepare and update customer records in the billing system.</li><li>Support the department with general administrative duties as assigned.</li></ul><p><b> </b></p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
We are looking for an organized and proactive Dispatcher to join our team in Cerritos, California. This is a Contract-to-permanent position within the waste management industry, offering an excellent opportunity to advance your career in a supportive and dynamic environment. The role involves managing driver schedules, coordinating routes, and ensuring seamless communication between drivers, customers, and management.<br><br>Responsibilities:<br>• Coordinate and dispatch drivers to optimize route efficiency and ensure timely service.<br>• Maintain consistent communication with drivers to address schedule changes and operational needs.<br>• Monitor the progress of daily tasks and provide updates to customers and management.<br>• Respond to inbound and outbound calls regarding service requests and scheduling inquiries.<br>• Accurately input and maintain data in the dispatch system.<br>• Troubleshoot and resolve any issues or delays that arise during daily operations.<br>• Assist with administrative tasks related to dispatch and scheduling.<br>• Collaborate with team members to ensure smooth workflow and operational success.<br>• Provide excellent customer service to address inquiries and concerns effectively.
<p>We are looking for a compassionate and thorough Bilingual Case Manager to join our team in Los Angeles, California. In this long-term contract position, you will play a vital role in providing support to individuals by connecting them with essential resources and services. This is a great opportunity for someone with strong organizational skills and a passion for helping others thrive in challenging circumstances.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive intake assessments to understand clients' needs and develop personalized service plans.</p><p>• Provide ongoing case management, including crisis intervention and support for clients.</p><p>• Facilitate access to community resources such as housing, healthcare, employment, and mental health services.</p><p>• Maintain accurate and up-to-date documentation of case notes and ensure compliance with program guidelines.</p><p>• Collaborate with internal team members and external social service providers to coordinate effective client care.</p><p>• Participate in regular team meetings, training sessions, and development opportunities.</p><p>• Monitor client progress and adjust service plans as necessary to meet evolving needs.</p><p>• Advocate for clients to ensure they receive appropriate services and support.</p><p>• Stay informed about local community programs and resources to enhance service delivery.</p>
