<p>Position Overview</p><p>We are partnering with a growing organization to identify an experienced <strong>Organizational Manager</strong> to provide high‑level administrative, operational, and coordination support to the Executive Team. This role is critical to ensuring accountability, structure, and execution across the organization.</p><p>The ideal candidate is a highly organized, proactive professional who thrives in a fast‑moving environment, anticipates needs before they arise, and ensures initiatives are completed accurately and on time. Success in this role directly impacts the effectiveness and pace of the entire organization.</p><p>This position requires a strong sense of ownership, exceptional attention to detail, and the ability to work closely with senior leadership to keep priorities aligned and moving forward.</p><p><br></p><p>Key Responsibilities</p><p><strong>Executive & Organizational Support</strong></p><ul><li>Provide comprehensive administrative support to the Executive Team, ensuring priorities, deadlines, and communications are managed proactively</li><li>Serve as the central point of coordination to track the status, progress, and flow of all organizational projects</li><li>Monitor accountability across teams, working with managers and stakeholders to resolve issues and keep initiatives on schedule</li><li>Maintain clarity and follow‑through on open action items, deadlines, and commitments</li></ul><p><strong>Communication & Coordination</strong></p><ul><li>Manage and streamline executive communications, including email, phone calls, and internal correspondence</li><li>Collect, organize, and synthesize information across the organization to support executive decision‑making</li><li>Ensure consistent, accurate, and timely communication across all stakeholders</li></ul><p><strong>Administrative & Operational Management</strong></p><ul><li>Coordinate executive calendars, meetings, and scheduling</li><li>Organize and manage travel arrangements and accommodations for work‑related trips throughout the year</li><li>Act as the primary point of contact for executive inquiries, internal requests, and visitors to the headquarters</li><li>Manage office operations, including supplies, stationery, and internal events</li></ul><p><strong>HR & People Operations</strong></p><ul><li>Oversee HR‑related functions including benefits administration, hiring coordination, employee tryouts, and onboarding</li><li>Support leadership with employee documentation, organization, and process adherence</li></ul><p><strong>Problem Solving & Continuous Improvement</strong></p><ul><li>Proactively identify challenges, bottlenecks, or inefficiencies and drive resolution</li><li>Support continuous learning by engaging in weekly professional development and learning pathways</li><li>Perform additional duties and special projects as assigned</li></ul><p><br></p>
We are looking for an experienced Legal Operations Manager/E-billing – Paralegal to support a legal operations initiative in Boston, Massachusetts. This Long-term Contract position will focus on strengthening electronic billing processes, coordinating legal administrative activities, and helping ensure efficient use of billing and matter management tools. The ideal candidate brings strong paralegal knowledge, hands-on experience with legal technology platforms, and the ability to work effectively across legal and operational teams.<br><br>Responsibilities:<br>• Lead day-to-day support for an electronic billing initiative and help drive consistent execution across legal operations workflows.<br>• Partner with stakeholders to test, refine, and implement billing tool processes that improve accuracy, efficiency, and compliance.<br>• Manage legal billing activities by reviewing submissions, addressing discrepancies, and supporting timely resolution of invoice-related issues.<br>• Utilize corporate legal management and billing software to maintain organized matter, contract, and financial records.<br>• Coordinate calendar and docket-related activities to support deadlines, legal filings, and broader administrative needs.<br>• Provide paralegal support in areas such as contract administration and probate-related documentation when required.<br>• Prepare reports, track project progress, and communicate status updates to legal and business partners.<br>• Identify process improvement opportunities within e-billing operations and recommend practical solutions to enhance performance.
We are looking for an experienced Help Desk Manager to lead daily technical support operations for a fast-paced IT consulting environment. This contract-to-permanent opportunity is ideal for a hands-on support leader who can oversee ticket activity, guide escalation handling, and promote consistent service delivery across the team. The role requires someone who can balance operational priorities, support staff development, and maintain a high standard of communication for customer-facing issues.<br><br>Responsibilities:<br>• Lead the day-to-day coordination of help desk activities, including ticket queues, monitoring functions, and incident handling to keep support operations running efficiently.<br>• Act as the primary point of escalation for urgent or business-critical support issues, ensuring timely follow-up and clear communication through resolution.<br>• Assign and rebalance workloads across the team to maintain coverage, meet service expectations, and address changing business demands.<br>• Coach and support technical staff by providing guidance, direction, and mentorship that strengthens team performance and consistency.<br>• Review service metrics such as response times, ticket quality, and operational trends to identify risks and improve overall support effectiveness.<br>• Partner with internal technical groups such as development, DevOps, and quality teams to accelerate issue resolution and remove recurring obstacles.<br>• Help refine support procedures, document workflows, and strengthen operational standards to improve efficiency and repeatability.<br>• Participate in incident reviews and contribute to preventative actions that reduce repeat problems and improve future response.<br>• Ensure customer updates are accurate, thorough, and delivered in a timely manner while following proper data security practices.<br>• Provide additional support coverage when needed during high-priority events or time-sensitive operational situations.
<p>We are looking for a highly organized <strong>Legal Secretary/Legal Assistant</strong> to provide dedicated support to attorneys in a law firm based in Maynard, MA. This role involves assisting with general practice matters, particularly civil litigation, while ensuring the smooth operation of a fast-paced office environment. </p><p><br></p><p><strong>Location: </strong>Maynard, MA</p><p><strong>Schedule: </strong>Fully In-Office</p><p><strong>Hours: </strong>9am - 5pm OR 8am - 4pm</p><p><strong>Salary: </strong>$45,000 - $65,000 (DOE)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative and clerical support to two attorneys.</li><li>Prepare, type, and format legal documents and correspondence.</li><li>Edit and complete PDF forms accurately.</li><li>Manage email correspondence and electronic communications.</li><li>Answer and direct incoming phone calls in a professional manner.</li><li>Maintain and organize client files (electronic and paper).</li><li>Assist with general office tasks as needed.</li></ul>
We are looking for a skilled Business Manager to oversee financial operations and ensure compliance with state and federal requirements in Malden, Massachusetts. This role involves managing budgets, supervising accounting staff, and ensuring accurate reporting across various financial functions. The ideal candidate will bring both strategic insight and leadership to maintain financial integrity and operational efficiency.<br><br>Responsibilities:<br>• Prepare accurate monthly financial statements and coordinate year-end financial operations in collaboration with senior leadership.<br>• Assist in the development, optimization, and implementation of the annual school budget and long-term financial forecasts.<br>• Supervise, train, and support the growth and attention to detail of accounting staff to enhance team performance.<br>• Ensure compliance by preparing and submitting required reports to the Massachusetts Department of Elementary and Secondary Education.<br>• Oversee state and federal reimbursement programs, including school meal and transportation services, ensuring precise reconciliation and reporting.<br>• Collaborate with school administrators to manage procurement processes while adhering to state laws and internal policies.<br>• Monitor accounts payable (AP), accounts receivable (AR), and invoice processing to maintain financial accuracy.<br>• Conduct journal entries and compliance reporting to support audits and ensure financial transparency.<br>• Lead efforts in financial audits and ensure all fiscal operations meet regulatory standards.<br>• Develop and maintain efficient workflows for reporting and reconciliation processes.