<p>My cybersecurity client is seeking a detail-oriented, process-driven <strong>Business Operations Manager</strong> to support both internal operations and inbound sales coordination.</p><p>This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)</p><p><strong>What you’ll do:</strong></p><ul><li>Develop and maintain SOPs and internal processes</li><li>Manage AP/AR and operational workflows</li><li>Coordinate employee and client onboarding/offboarding</li><li>Handle inbound leads and manage the sales pipeline</li><li>Conduct discovery calls and present service offerings</li><li>Maintain accurate HubSpot CRM records</li><li>Support executive scheduling, logistics, and event coordination</li></ul><p><br></p><p><br></p>
We are looking for an IT Administrator to support day-to-day technology operations for employees and office environments in Waltham, Massachusetts. This role is responsible for maintaining reliable systems, assisting users with technical issues, and helping strengthen infrastructure, security, and overall IT service quality. The ideal candidate brings hands-on systems administration experience, sound troubleshooting ability, and a proactive approach to improving technology performance.<br><br>Responsibilities:<br>• Deliver timely technical support to onsite and remote employees by resolving hardware, software, and connectivity issues.<br>• Prepare, deploy, maintain, and retire end-user devices while ensuring systems remain properly configured and up to date.<br>• Administer core network components, including firewalls, switches, and wireless equipment, to support stable and secure operations.<br>• Track system health, network availability, and security conditions, and address issues before they affect business operations.<br>• Manage Windows Server services such as Active Directory, Group Policy, and shared file environments.<br>• Support Azure-based resources and oversee cloud systems used for business and production needs.<br>• Strengthen IT security through patching, endpoint protection, access governance, and routine control reviews.<br>• Maintain accurate inventories of technology assets and oversee software licensing compliance.<br>• Support physical access and environmental protections for IT-controlled spaces, including server rooms and restricted areas.<br>• Recommend and implement practical upgrades that improve infrastructure reliability, efficiency, and security.
We are looking for a detail-oriented Services Operations Administrator to support day-to-day operational and financial coordination for a hybrid team based in Woburn, Massachusetts. This Long-term Contract position plays an important role in improving workflow efficiency, maintaining accurate purchase order and invoicing activity, and providing dependable support to internal departments as well as customers and vendors. The ideal candidate brings strong organizational skills, sound financial judgment, and a customer-focused approach to managing requests, resolving issues, and keeping processes on track.<br><br>Responsibilities:<br>• Drive process enhancements that improve efficiency, accuracy, and consistency across operational and financial workflows.<br>• Partner with Operations, Accounting, customers, and vendors to deliver responsive support and maintain strong working relationships.<br>• Oversee purchase orders from creation through completion, including status tracking, updates, extensions, cancellations, and closures.<br>• Review incoming requests to confirm they meet business policies, financial standards, and required turnaround times.<br>• Reconcile pass-through charges and related billing details to support accurate invoicing and contract compliance.<br>• Analyze reports tied to fees, invoicing activity, budgets, and purchase order balances to identify discrepancies or risks.<br>• Investigate purchase order exceptions, coordinate with cross-functional teams to resolve issues, and escalate complex matters when necessary.<br>• Assist with project setup activities, validate fees, and help reinforce standardized practices across the function.
We are looking for a Facilities Manager to lead day-to-day operations for a portfolio of office and residential properties in Cambridge, Massachusetts. This role will ensure that buildings remain safe, functional, and well-maintained while supporting workplace services, resident needs, and on-site event coordination. The successful candidate will bring a hands-on approach to property operations, strong judgment in managing vendors and staff, and the ability to keep multiple locations running smoothly. This position is ideal for someone who combines operational oversight with excellent communication and follow-through.<br><br>Responsibilities:<br>• Direct daily facilities operations across multiple office and residential buildings, ensuring spaces are clean, organized, and fully operational.<br>• Conduct regular property walkthroughs to identify maintenance needs, address safety concerns, and support compliance with applicable regulations.<br>• Coordinate workplace logistics such as parking administration, meeting room readiness, reception coverage, and supply management.<br>• Support the ongoing needs of an executive residence by handling access requests, arranging resident services, and preparing guest accommodations.<br>• Lead and support facilities and administrative team members, setting clear expectations and helping maintain efficient service levels.<br>• Manage external service providers, including sourcing support, monitoring performance, and maintaining contract and invoice records.<br>• Assist with budget tracking and expense oversight for facilities-related activities and vendor services.<br>• Partner with internal stakeholders across locations to align building operations and provide facilities support for on-site meetings and events.